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Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
GOOGLE’S DEFENCE
AGAINST THE
AI ONSLAUGHT
@THCapper | @getSTAT
#smx
getstat.com/smxm
ON THE AGENDA TODAY:
• Google’s dominance and inherent weakness
• Current and most recent competitive threats
• Google’s best means of defence
• What you might be seeing more of
@THCapper
GOOGLE’S DOMINANCE
& INHERENT WEAKNESS
@THCapper
@THCapper
GOOGLE WASN’T
ALWAYS SO
DOMINANT.
Yahoo! anyone?
@THCapper
ONE TOOL — A WEB
SEARCH ENGINE — TO
RULE THEM ALL.
(Even if it shouldn’t.)
@THCapper
Product search
@THCapper
Authority needed
Product search
@THCapper
Don’t need 10 blue links
Authority needed
Product search
@THCapper
Don’t need 10 blue links
Is a true navigational search
Authority needed
Product search
SERP FEATURES ARE GOOGLE
ADMITTING THAT WEB SEARCH ISN’T
THE ANSWER.
CURRENT & MOST
RECENT COMPETITIVE
THREATS
@THCapper
@THCapper
EACH USE CASE CAN
BE SOLVED BY A
GOOGLE COMPETITOR.
Google is threatened from
multiple sides.
@THCapper
Amazon (retail)
GOOGLE IS HYPER-FOCUSED ON
THE PRODUCT REVIEW VERTICAL.
@THCapper
Amazon (retail)
Amazon (voice search)
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
THE YEAR OF VOICE SEARCH
DID NOT COME.
@THCapper
THE YEAR OF VOICE SEARCH
DID NOT COME.
But these queries matter.
@THCapper
@THCapper
LOSS LEADERS
In retail, these are products
sold at a loss to entice more
in-store tra
ffi
c.
@THCapper
THESE QUERIES ARE
LOSS LEADERS FOR
THE ONE ON TOP.
GOOGLE’S LOSS LEADERS ARE
THREATENED FROM MANY
ANGLES.
@THCapper
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
@THCapper
Amazon (retail)
Amazon (voice search)
Tiktok
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
@THCapper
Amazon (retail)
Amazon (voice search)
Tiktok
Apple?
(THIS COULD BE A SERP FEATURE.)
App Clip Card App Clip
@THCapper
AI chatbot
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
FOR MICROSOFT, SEARCH AS A
WHOLE CAN BE A LOSS LEADER.
It can’t be for Google.
@THCapper
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
SOMETIMES IT’S HARD TO TAKE
CHATGPT SERIOUSLY.
TOOLS LIKE CHATGPT ARE NOT
INTENDED FOR INFORMATION
RETRIEVAL.
They’re text generators better at producing
fi
ction than facts.
@THCapper
SOMETIMES IT’S HARD TO TAKE
CHATGPT SERIOUSLY.
OTHER TIMES, IT’S BETTER THAN
A GOOGLE RESULT.
GOOGLE SEES AI AS
A DOUBLE THREAT.
It’s both a competitor and a pollutant.
@THCapper
@THCapper
AI chatbot
AI content
GOOGLE’S AI INTOLERANCE
• Their guidelines have long forbidden AI content.
@THCapper
Surely there were always reasonable uses cases for AI-written content?
GOOGLE’S AI INTOLERANCE
• Their guidelines have long forbidden AI content.
• The Helpful Content Update (HCU) explicitly
targeted AI content.
@THCapper
GOOGLE’S AI INTOLERANCE
• Their guidelines have long forbidden AI content.
• The Helpful Content Update (HCU) explicitly
targeted AI content.
• And the anecdotal evidence of crackdowns is
mounting.
@THCapper
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
If a free tool can do this, think of what Google can do.
GOOGLE
AI
CONTENT AI
COMPETITORS
BEST MEANS OF
DEFENCE
@THCapper
GOOGLE NEEDS TO GET BETTER AT
QUICK ANSWERS.
This is its biggest weakness against chat AI.
@THCapper
GOOGLE’S LAMDA:
IF YOU CAN’T BEAT ’EM, JOIN ’EM.
@THCapper
(IT LOOKS LIKE A SERP FEATURE.)
@THCapper
GOOGLE NEEDS TO PROTECT ITS
AUTHORITY AND TRUST.
These are its two greatest strengths.
@THCapper
@THCapper
AI ANSWERS TO
THESE QUERIES
COULD DAMAGE
TRUST IN GOOGLE.
THERE ARE TWO KINDS OF
GOOGLE ALGORITHM UPDATES.
The speci
fi
c kind and the vague kind.
@THCapper
SPECIFIC
• E.g. CWV, Mobilegeddon.
• Google is trying to change our
behaviour.
• “X is now a ranking factor.”
• Slow, uneventful rollouts.
@THCapper
SPECIFIC
• E.g. CWV, Mobilegeddon.
• Google is trying to change our
behaviour.
• “X is now a ranking factor.”
• Slow, uneventful rollouts.
@THCapper
VAGUE
• E.g. Core updates.
• Google is telling us to expect
a
fl
ux.
• “Just make good content.”
• Tumultuous, unannounced
rollouts.
SPECIFIC
• E.g. CWV, Mobilegeddon.
• Google is trying to change our
behaviour.
• “X is now a ranking factor.”
• Slow, uneventful rollouts.
@THCapper
VAGUE
• E.g. Core updates.
• Google is telling us to expect
a
fl
ux.
• “Just make good content.”
• Tumultuous, unannounced
rollouts.
MANIPULATE
YOU
COMPETITIVE
ADVANTAGE
HOW DOES GOOGLE KEEP AI
POLLUTION OUT OF SEARCH?
@THCapper
HOW DOES GOOGLE KEEP AI
POLLUTION OUT OF SEARCH?
With algorithm updates that manipulate you.
@THCapper
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
GOOGLE SOUNDING VAGUE:
“How can you ensure you’re creating content that will
be successful with our new update? By following our
long-standing advice and guidelines to create content
for people, not for search engines.”
@THCapper
SOME SPECIFICS:
“Are you using extensive automation to produce
content on many topics?
…
Does your content promise to answer a question that
actually has no answer?”
@THCapper
A PROBABLE OVERREACH:
“Any content — no just unhelpful content — on sites
determined to have relatively high amounts of
unhelpful content overall is less likely to perform well
in Search.”
@THCapper
AVERAGE RANK BARELY CHANGED.
GOOGLE WAS GENTLE (OR BLUFFING).
Average
rank
of
URLs
—
CrUX
data
6
7
8
9
10
May '21 August '21
8.74
7.59
8.99
8.8
8.59
8.4
Passes 3 Passes 1–2 Passes 0
MozCast
temperature
60
65
70
75
80
85
90
95
100
0
8
/
1
1
0
8
/
1
3
0
8
/
1
5
0
8
/
1
7
0
8
/
1
9
0
8
/
2
1
0
8
/
2
3
0
8
/
2
5
0
8
/
2
7
0
8
/
2
9
0
8
/
3
1
0
9
/
0
2
0
9
/
0
4
0
9
/
0
6
BEFORE & AFTER HELPFUL CONTENT UPDATE
30,000
60,000
90,000
120,000
150,000
180,000
0
8
/
1
1
0
8
/
1
3
0
8
/
1
5
0
8
/
1
7
0
8
/
1
9
0
8
/
2
1
0
8
/
2
3
0
8
/
2
5
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/
2
7
0
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/
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9
0
8
/
3
1
0
9
/
0
2
0
9
/
0
4
0
9
/
0
6
WHITEHOUSE.GOV SERP VISIBILITY
PAGE-ONE HTTPS URLS: AUGUST 2014
PAGE-ONE HTTPS URLS: 2014–2022
HOW DOES GOOGLE KEEP AI
POLLUTION OUT OF SEARCH?
With algorithm updates that manipulate you.
@THCapper
HOW DOES GOOGLE ENSURE
BETTER SEARCH RESULTS THAN
APPLE & BING?
@THCapper
HOW DOES GOOGLE ENSURE
BETTER SEARCH RESULTS THAN
APPLE & BING?
With algorithm updates that give them a competitive
advantage.
@THCapper
Number
of
algorithm
updates
1,000
2,000
3,000
4,000
5,000
2
0
0
9
2
0
1
0
2
0
1
1
2
0
1
2
2
0
1
3
2
0
1
4
2
0
1
5
2
0
1
6
2
0
1
7
2
0
1
8
2
0
1
9
2
0
2
0
2
0
2
1
GOOGLE MAKES A LOT OF UPDATES
N/A N/A
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
@THCapper
“Just make good content.”
- GOOGLE
-150
-100
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CNBC.COM VISIBILITY
IN MOZCAST CORPUS
NOBODY IS IMMUNE TO
GOOGLE’S WILD RIDE.
@THCapper
Tom Capper — SMX Munich - Google's Defence Against the AI Onslaught
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
10% OF SITES DODGED A CORE UPDATE
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
MOST SITES SHOULD CARE ABOUT
CORE UPDATES
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
MOST SITES SHOULD CARE ABOUT
CORE UPDATES
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
MOST SITES SHOULD CARE ABOUT
CORE UPDATES
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
MOST SITES SHOULD CARE ABOUT
CORE UPDATES
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
MOST SITES SHOULD CARE ABOUT
CORE UPDATES
Percent
of
sites
impacted
4%
8%
12%
16%
Number of core updates
0 1 2 3 4 5 6 7 8 9 10 11
~20%
~20% OF SITES ARE HIT BY MOST UPDATES
37
41
1,500
Mixed
All positive
All negative
THE VAST MAJORITY OF SITES SEE
GAINS & LOSSES AFTER CORE UPDATES
WHAT YOU’LL SEE
MORE OF
@THCapper
THREAT
AI CONTENT ERODES
GOOGLE’S AUTHORITY
ADVANTAGE.
@THCapper
THREAT
AI CONTENT ERODES
GOOGLE’S AUTHORITY
ADVANTAGE.
@THCapper
RESPONSE
MORE EMPHASIS ON
ATTRIBUTION.
THREAT
BING AND APPLE
CLOSE THE SEARCH
QUALITY GAP.
@THCapper
THREAT
BING AND APPLE
CLOSE THE SEARCH
QUALITY GAP.
@THCapper
RESPONSE
CONSTANT
ALGORITHM FLUX.
THREAT
QUICK ANSWERS.
@THCapper
THREAT
QUICK ANSWERS.
@THCapper
RESPONSE
COMPLEX SERPS.
SEO CHALLENGE
• Emphasis on attribution.
• Constant
fl
ux.
• Complex SERPs.
@THCapper
SEO STRATEGY
SEO CHALLENGE
• Emphasis on attribution.
• Constant
fl
ux.
• Complex SERPs.
@THCapper
SEO STRATEGY
• Focus on brand and authorship.
SEO CHALLENGE
• Emphasis on attribution.
• Constant
fl
ux.
• Complex SERPs.
@THCapper
SEO STRATEGY
• Focus on brand and authorship.
• Play the long game.
SEO CHALLENGE
• Emphasis on attribution.
• Constant
fl
ux.
• Complex SERPs.
@THCapper
SEO STRATEGY
• Focus on brand and authorship.
• Play the long game.
• Your site as a destination and
careful tracking.
Get the deck at
getstat.com/smxm

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