Topic of thesis
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These documents discuss various topics related to customer perceptions, experiences, and behaviors in the hotel industry in Kathmandu, Nepal. Several of the documents focus on profiling customers and segmenting them based on usage patterns and experiences at different five-star heritage hotels in Kathmandu. Other topics examined include training effectiveness, marketing practices, and measuring customer perceptions of service quality.
Topic of thesis
- 1. 1. A STUDY ON TRANNINGEFFECTIVENESSIN HOTEL INDUSTRY: WITH SPECIALREFERANCETO HERITAGE 5 STAR HOTELS IN KATHMANDU 2. CUSTOMER SEGMANTATION ANDCUSTOMER PROFILINGFORHOTEL YAK & YETI KATHMANDUNEPAL BASED ON USAGE BEHAVIOUR 3. FACTORSAFFECTINGCUSTOMERS ATTITUDE AND INTENTIONSTOWARDONLINEHOTEL BOOKING 4. MARKETING PRACTICESOF HOTELS IN 5 STAR HOTELS OF KATHMANDU; A STUDY OF PRODUCTS PRICINGANDPROMOTIONALPRACTICES 5. an examinationof consumerexperience andrelative effectsonconsumervalues 6. PROFILINGTHE TOURISTS HERITAGE EXPERIENCEIN KATHMAMDU DURBAR SQUARE 7. UNDERSTANDINGCUSTOMER; A KEY TO SUCESSFUL MANAGEMENT OF HOSPITALITYSERCVICES 8. GUEST PERCEPTIONSTOWARDSANDSATISFACTION WITHSERVICEQUALITY IN THE CROSSCULTURAL SERVICEENCOUNTER – IMPLICATIONSFORHOSPITLITY ANDTOURISM MANAGEMENT 9. CUSTOMER PERCEPTIONSTOWARDROOM SERVICEQUALITY IN HERITAGE LUXARY HOTEL IN MATHMANDU; AN IMPORTANCEANDPERFORMANCEAPPROACH 10. MEASURING CUSTOMER PERCEPTIONSOF HOTEL SERVICEQUALITY 11. CISTOMER PERCETIONSOF SERVICEQUALITY IN LUXARY HOTELS IN KATHMANDU:AN EXPLORATORT STUDY