This document discusses using Web 2.0 tools like social media, blogs, videos, and wikis to enhance training and technical assistance. It provides examples of how these tools can be used, such as creating podcasts and expert interviews, easily sharing updates and best practices through blogs, demonstrating skills through instructional videos, and facilitating collaboration and knowledge sharing through wikis. Challenges with using these tools like security, participation, and fragmentation are also addressed. The document recommends exploring different approaches, blending tools as appropriate, and avoiding common pitfalls when using Web 2.0 for training purposes.