training and development at infosys
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This document discusses training and development practices at Infosys. It outlines that the goal of training is to improve employee performance and ensure competence. Infosys evaluates training needs at the organizational, job, and individual level and provides both on-the-job and off-the-job training programs. It also conducts formal evaluations of training and measures the impact on reaction, knowledge, behavior, attitudes, and productivity.
training and development at infosys
- 1. Practices at Infosys BY: SWATI (54) MEENAL (39)
- 2. “There is nothing training cannot do; Nothing is above its reach; It can turn bad morals to good, it can destroy bad principles and recreate good ones; it can lift men to angel ship.” -Mark Twain “Tell me and I forget, teach me and I remember, involve me and I learn.” - Benjamin Franklin
- 3. In the field of human resource management, Training and Development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. It has been known by several names, including employee development, human resource development, and learning and development.
- 4. Develop the competences of employees and improve their performance Help people to grow within the organization so that its future needs for human resource can be met from within Reduce the learning time for employees starting in new jobs on appointment, transfers or promotion and ensure that they become fully competent as quickly and economically.
- 5. Organizational objectives Assessment of Training needs Establishment of Training goals Devising training program Implementation of training program Evaluation of results
- 6. On the job training o o o o o o Off the job training Orientation Training Job instruction training Apprenticeship Internships Job rotations Coaching o o o o o o o o o o Vestibule Training Demonstrations & Example Lectures Audio-visuals Programmed Instruction (PI) Computer-Assisted Instruction (CAI) Simulation Conference Case Studies Role Plays
- 7. Formal evaluation: uses observation, interviews, and surveys to monitor training while its going on. Summative evaluation: measures results when training is complete in five ways: o Reaction o Knowledge o Behavior o Attitudes o Productivity
- 8. Organizational Job Needs Analysis Needs Analysis Person Needs Analysis
- 9. Technical training by Education & Research department Quality Process Training Personal Effectiveness and Managerial Programs ILI: The Infosys Leadership System
- 10. 1) 2) 3) 4) 5) 6) 7) 8) 9) 360 degree feedback Development assignments Infosys Culture workshops Development relationships Leadership skills training Feedback intensive programs Systemic process learning Action learning Community empathy
- 11. Competitive advantage to the firm Removes performance deficiencies Reduces accidents, damage, errors and wastage Improves productivity and profits Improves satisfaction and morale Reduces absenteeism and turnover Helps in knowledge up gradation Helps meet future personnel needs Improves the image of the organization