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© Russell Martin & Associates, www.russellmartin.com
Training Doesn’t Work if
Performance Matters
Lou Russell
Russell Martin & Associates
(317) 475-9311
@nolecture
info@russellmartin.com
www.russellmartin.com
© Russell Martin & Associates, www.russellmartin.com1
Predict the Future
• 2 – day LIVE
workshop
• Hands-on: Students
build a Project
Charter and High
Level Plan for a real
project
• Simulation included
OUTCOMES:
% of class who finish classroom
work for own project?
% of class who adopt the approach
going forward?
% of class who return to their
original ‘ways’?
© Russell Martin & Associates, www.russellmartin.com2
Barriers to Performance Change
Domain Challenge
Ability to Focus and Prioritize
Complexity of L&D
Availability of SMEs / Stakeholders
Decision Making
Emotional State
© Russell Martin & Associates, www.russellmartin.com3
“Let them
eat
cake…”
Barriers to
Performance
Change from
L&D
© Russell Martin & Associates, www.russellmartin.com4
The Bad Ole Days
Accelerated
Results
Optimized
Capacity
Productive
People
Engaging
Culture
Training Programs
Charge Back
No
Reinforcement/Metrics
No Strategic Guidance
No Accountability
What We DOWhat the Business
Wants / Needs
√
√
© Russell Martin & Associates, www.russellmartin.com5
• Video Based Learning
• E-Learning (synchronous)
• Webinars
• LMS
• Competency Models
• Micro Learning
Learning is Social
Each learner is unique
Delivery is not the same as
Performance Change
Teach Less, Learn More
Stop Lying
© Russell Martin & Associates, www.russellmartin.com6
The Impact of Complexity
Are there people
who can help you?
Is there a single
right answer?
Do you have all the
pieces? The cover?
Has anyone done
this before?
Puzzle Mystery
© Russell Martin & Associates, www.russellmartin.com7
It’s About Performance
What will happen to
performance after the
learning intervention that
is not happening now?
How will you know?
Why now?
© Russell Martin & Associates, www.russellmartin.com8
The Hero’s Journey:
Change is Hard
http://www.amazon.com/The-
Heros-Journey-Campbell-
Collected/dp/1608681890
© Russell Martin & Associates, www.russellmartin.com9
After the event has occurred…
Is your idea
Too Small
Too Big
Just Right
considering our
barriers?
© Russell Martin & Associates, www.russellmartin.com10
Too Big: Pre-Work
© Russell Martin & Associates, www.russellmartin.com11
Barriers to Performance Change
Domain Rubric
Ability to Focus and Prioritize Is it actionable in 5 minutes or
less?
Complexity of L&D Is communication clear, tight, easy
to access?
Availability of SMEs / Stakeholders Do they practice techniques, tools,
processes AND influencing skills?
Decision Making Do they know how to apply in their
real world?
Emotional State Can we help them build self-
awareness and regulation?
© Russell Martin & Associates, www.russellmartin.com12
Learning as PROCESS not EVENT
Prerequisite
(small)
Experiential, real
event
Drip campaign
for review
Review webinar,
reconnect,
challenge
Peer Review
Coach/
Mentor
Provoke/
Market
© Russell Martin & Associates, www.russellmartin.com13
What You Need Difficulty
(H, M, L)
Your Plan to Drive
Performance
Convert EVENTS to
Performance
Processes
Make it easy to play
Build Community
Engage / include
decision makers
Improve Emotional
State
Action Plan
Email us now at
info@russellmartin.com for our
Performance Process Rubrics for PM,
Leadership and EQ/Teams
FREE until the end of the week
© Russell Martin & Associates, www.russellmartin.com14
www.RussellMartin.com
Bring our workshops to
your events!
Email info@russellmartin.com to learn
more about
our new Performance Processes:
• Realistic Project Management
• Realistic Leadership Simulation
• The Power of You:
Energy and EQ
Happily Ever After

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Training doesn't work if performance matters

  • 1. © Russell Martin & Associates, www.russellmartin.com Training Doesn’t Work if Performance Matters Lou Russell Russell Martin & Associates (317) 475-9311 @nolecture info@russellmartin.com www.russellmartin.com
  • 2. © Russell Martin & Associates, www.russellmartin.com1 Predict the Future • 2 – day LIVE workshop • Hands-on: Students build a Project Charter and High Level Plan for a real project • Simulation included OUTCOMES: % of class who finish classroom work for own project? % of class who adopt the approach going forward? % of class who return to their original ‘ways’?
  • 3. © Russell Martin & Associates, www.russellmartin.com2 Barriers to Performance Change Domain Challenge Ability to Focus and Prioritize Complexity of L&D Availability of SMEs / Stakeholders Decision Making Emotional State
  • 4. © Russell Martin & Associates, www.russellmartin.com3 “Let them eat cake…” Barriers to Performance Change from L&D
  • 5. © Russell Martin & Associates, www.russellmartin.com4 The Bad Ole Days Accelerated Results Optimized Capacity Productive People Engaging Culture Training Programs Charge Back No Reinforcement/Metrics No Strategic Guidance No Accountability What We DOWhat the Business Wants / Needs √ √
  • 6. © Russell Martin & Associates, www.russellmartin.com5 • Video Based Learning • E-Learning (synchronous) • Webinars • LMS • Competency Models • Micro Learning Learning is Social Each learner is unique Delivery is not the same as Performance Change Teach Less, Learn More Stop Lying
  • 7. © Russell Martin & Associates, www.russellmartin.com6 The Impact of Complexity Are there people who can help you? Is there a single right answer? Do you have all the pieces? The cover? Has anyone done this before? Puzzle Mystery
  • 8. © Russell Martin & Associates, www.russellmartin.com7 It’s About Performance What will happen to performance after the learning intervention that is not happening now? How will you know? Why now?
  • 9. © Russell Martin & Associates, www.russellmartin.com8 The Hero’s Journey: Change is Hard http://www.amazon.com/The- Heros-Journey-Campbell- Collected/dp/1608681890
  • 10. © Russell Martin & Associates, www.russellmartin.com9 After the event has occurred… Is your idea Too Small Too Big Just Right considering our barriers?
  • 11. © Russell Martin & Associates, www.russellmartin.com10 Too Big: Pre-Work
  • 12. © Russell Martin & Associates, www.russellmartin.com11 Barriers to Performance Change Domain Rubric Ability to Focus and Prioritize Is it actionable in 5 minutes or less? Complexity of L&D Is communication clear, tight, easy to access? Availability of SMEs / Stakeholders Do they practice techniques, tools, processes AND influencing skills? Decision Making Do they know how to apply in their real world? Emotional State Can we help them build self- awareness and regulation?
  • 13. © Russell Martin & Associates, www.russellmartin.com12 Learning as PROCESS not EVENT Prerequisite (small) Experiential, real event Drip campaign for review Review webinar, reconnect, challenge Peer Review Coach/ Mentor Provoke/ Market
  • 14. © Russell Martin & Associates, www.russellmartin.com13 What You Need Difficulty (H, M, L) Your Plan to Drive Performance Convert EVENTS to Performance Processes Make it easy to play Build Community Engage / include decision makers Improve Emotional State Action Plan Email us now at info@russellmartin.com for our Performance Process Rubrics for PM, Leadership and EQ/Teams FREE until the end of the week
  • 15. © Russell Martin & Associates, www.russellmartin.com14 www.RussellMartin.com Bring our workshops to your events! Email info@russellmartin.com to learn more about our new Performance Processes: • Realistic Project Management • Realistic Leadership Simulation • The Power of You: Energy and EQ Happily Ever After