Tramigo T22 Tracker User Guide
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This user guide provides instructions on troubleshooting issues with a T22 device and summaries its key features and commands. The document outlines: 1) Common problems with the T22 like no response, red lights, and inaccurate location reporting. It provides possible causes and solutions for each issue. 2) An overview of the T22's safety, security, and performance reporting features that are controlled through SMS commands. 3) Instructions for setup and maintenance functions like naming the device, adding/removing users, and editing the location directory. 4) Descriptions of the T22's indicator lights and what their states mean. 5) Contact information for support if any issues arise.
Tramigo T22 Tracker User Guide
- 1. User Guide User Guide User Guide Firmware ver. 1.40 Trouble Shooting SMS Command Example Command/Report (Short form use if available) Problem 1: T22 is not responding. SAfeTy And SeCurITy rePOrTInG Possible Causes: No power or unit is sleeping LISTEN,phoneNumber – Your T22 will call you up and allow you LISTEN,+123456789 Possible Solution: Check that the unit has power. The power light should be blinking every 5 seconds. Check that the to listen to the area around the unit. Requires optional T22 Nanny accessory microphone. The phone number is optional and the T22 battery is installed correctly. If the battery is low then connect the unit to a power source. If the unit is sleeping it will will call this number instead of your mobile phone. wake and respond to your SMS. Call the unit to see if you hear a ring tone see problem 3 if not see problem 2. Personal Assistance – Pressing the panic button for more than 2 Tramigo: alarm detected, panic button activated, parked, at seconds will send 2 reports to all users. Tramigo Office, Bel Air, Makati City, PH, 14.55895, 121.01931, Problem 2: Unit is not responding and the GSM light is red. 03:05 Oct 30 Possible Causes: T22 is unable to acquire a GSM signal at current location, SIM not properly inserted; no SIM Phone Calls – Pressing the phone button for more than 2 seconds will call the 1st user in the speed dial list. Pressing a second time will installed on the unit, SIM has PIN code set. call the 2nd user up to 3 users. Use SD,1,phoneNumber to add a number to slot 1. SD command will list the users you have set. To answer Possible Solution: Move the unit where there is a strong signal, Remove SIM and reinsert SIM to the unit, install a incoming calls press the phone button. A hands free kit is needed to use this feature. SIM to the unit, remove the SIM PIN code. PerfOrMAnCe rePOrTInG SPEED,x S,100 / S,OFF Problem 3: Unit is not responding and the GSM light is flashing. Reports if car travels above x km/h. Range is 10-300. Reports Tramigo: 130 km/h speed limit detected, moving, 0.35 km Possible causes: SIM is out of credits if pre-paid account, or there is a temporary network problem, or the phone again after car has slowed 10km under limit. S of Harrison Plaza, Manila, NCR, RP, with speed 131 km/h, SPEED,OFF turns off reporting 08:30 Nov 2 number of the user is incorrect. Possible Solution: Check and make sure SIM has sufficient credits, wait for the network to recover, check the phone number of the users. SeTuP And MAInTenAnCe NAME,name – Sets the name of your car (up to 15 characters). NAME,Gavin’s Car Problem 4: Unit reports old position or No GPS lock and GPS light is red. User must have OWNER authority Possible causes: T22 is upside down, has no clear view of the sky, nearby tress, houses or buildings obstructing ADDUSER,<phone number>,level – Adds replaces an entry in AU,+5555555,OWNER satellite signal, metallic tinting of the windshield. the user list. Level can be OWNER, FRIEND, or GUEST Owner can issue all commands, Guest only FIND LISTUSER Lists the last 4 digits of each user Adds the number with OWNER authority LU Tramigo: ListUser, 1-4556 2-5555, 22:58 Nov 21 Possible Solution: Move to a place where the T22 (Tramigo logo facing up) has a clear view of the sky, ensure that tinting is non-metallic. To test the tint, move the unit outside the vehicle and see if GPS light goes off within a minute. Thank you for purchasing your LISTUSER,ALL Lists the complete details of all users DELUSER,X Deletes a specific user LU,ALL Tramigo: ListUser, #1 +5555555 Owner - reports: Power - Problem 5: Unit reports unknown location. Tramigo tracking device! User must have OWNER authority. Trip, 22:58 Nov 21 DU,2 Deletes user number 2 Possible causes: The T22 Location Directory has not been loaded. This guide will help you set up your T22 quickly and easily. If you have any questions Possible Solution: Contact your dealer or Tramigo support to obtain the Location Directory for your region. ADDPLACE,place – Adds your own location to the Tramigo loca- AP,Office contact your dealer or send an email to support@tramigo.com. On Skype search for tion directory. Tramigo will use the coordinates of the location your Name can be up to 40 digits. Upper and lower case. Letters and vehicle is currently at. Best to park your stop your vehicle first. numbers only. T22 Indicators Tramigo Support to find online support staff. Check www.tramigo.net for support DELPLACE,place Now try a F command: Removes a location you have added or an pre-loaded location. Tramigo: parked, at Office, 20:38 Nov 5 Power – Flashes every 5 seconds, solid when charging, off when sleeping or when power is shut off updates and new Tramigo accessories. Place name must be an exact match. DP,Office GSM – Off means OK, On when no signal, flashes when there is a problem sending a SMS. GPS – Off means OK , On when no location can be determined. STATUS – Reports the status of the unit and which reports are ST turned on for you. Tramigo: Status, GPS: 60%, GSM: 80%, battery: 100%, T22 Sleep Mode reports: Trip (15), Speed (100), Zone (2.0, 14 33’31”N, 120 59’30”), 19:12 Nov 7 T22 has automated power management with 4 sleep modes to extend the battery life for portable users and Installation Steps SETTINGS – Reports the status of all reporting for the unit and the SETTINGS prevent draining your car battery for installed users. When sleeping all the lights are turned off to save power. number of user locations you have added. For each report the user Tramigo: Settings, Alarm:-, Find:-, Ignition:-, Power:1, Your T22 will sleep 1 hour after a trip or after 5 minutes of inactivity. T22 wakes up when a trip starts, or motion number is shown. Trip:1/3/4, Speed:-, Zone:1/2, user locations:2, Metric:on, 14:51 Nov 7 is detected. 1 ------------------- 2 -------------------- 3 1st Sleep Mode – Shuts off GPS, wakes each hour for 5 min for 6 hours COORD,ON – Adds geographic coordinates to all locations. COORD,ON 2nd Sleep Mode – Also shuts off GSM so you have to wait for the unit to wake up to answer your SMS. Lasts for 5 days Install Setup Track COORD,DMS will show decimal degree format. Tramigo: parked, 0.35 km S of Harrison Plaza, Manila, NCR, RP, 14 33’34”N, 120 59’28”W, 11:33 Jan 22 3rd Sleep Mode – Wakes up every day for 5 minutes. Lasts until the battery power is very low. 4th Sleep Mode – Will only wake up when connected to power. PASSWORD,oldPassword,newPassword – Changes the pass- PASSWORD,0000,GAVIN123 word for your T22. The password can be 20 characters in length. Tramigo: Password,changed to GAVIN123, 11:33 Jan 22 Letters and numbers only and is not case sensitive. If you still have problems contact your dealer or email support@tramigo.net for assistance. 5 6
- 2. User Guide User Guide User Guide Step 1. Install Your T22 must be placed with the Tramigo Logo on top facing to the sky. This is to allow your T22 to determine T22 Commands its location from the signal made by GPS satellites orbiting the earth. Materials such as metal, metallic window This is a list of the most common commands that you will use. For a full list see the T22 User Manual located on If your T22 has been already installed skip to Step 2 – Setup. tinting, and rear window defoggers must be avoided because they can block these signals. your Tramigo CD. If you are parked inside a building or under any structure you will not get a location until you have a clear view of 1. Charge your unit for 3 hours using the wall charger. Make Send ?, H or Help to see a list of the most common commands. Each user must set their own reporting options so the sky. sure the battery is installed and use the USB cable to connect the you give them access by using the ADDUSER command listed below. unit to the charger then press the power button for 2 seconds. In general, you can expect that placing the unit on or near the dashboard of your vehicle will be satisfactory. You can use Velcro fasteners to secure your T22 to the dashboard. In many vehicles your T22 will work in the glove Upper or lower case can be used in the commands. Most commands also have a short form to save typing. For When charging the power light will remain on solid until finished. box, center console or even under the passenger seat. reports you can just use one letter to turn the report on or off: Example sending a text containing A will turn on If the unit has been in storage it may take 15 minutes for the alarm reporting if its currently turned off. power light to turn on. When you have selected a location leave the T22 there for a minute and check the red GPS light – it will turn off Tip: The battery cover will not close if the battery clip is not when your T22 knows its location. If the light remains red then check the troubleshooting section. fastened properly. You can also use the optional external GPS antenna to reach a good location inside your vehicle. SMS Command Example Command/Report (Short form use if available) 2. Power off the unit and insert the SIM card. After charging the Tip: Several types of tinting are available from companies that allow electronic signals through. LOCATIOn rePOrTInG unit you need a SIM card so you can communicate with your T22. FIND – Shows the location of your car. You can also send a blank F / F,NEAR / F,DAILY / F,WEEKLY / F,10 / F,,50 / F,OFF SMS message F,DAILY will send a FIND report once per day ensure that the SIM card is not protected by a PIn number FIND,NEAR shows the 3 nearest locations Tramigo: parked, 0.58 km E of Makati Sport Club/Salcedo Village, – this can be done by inserting the SIM into a suitable mobile FIND,time turns on periodic reporting. You will receive a FIND Makati, NCR, RP, old position, 20:38 Nov 5 telephone and then following your mobile telephone instruction Step 2. Setup report every x minutes specified between 1 and 1440 minutes or Unit will show as parked until a trip has started. booklet to remove the PIN lock. Your SIM account must be setup daily or weekly The text old position means that the unit has not had an updated FIND,,distance turns on periodic reporting. You will receive a FIND position in over 3 minutes to allow SMS (text) messaging. You can test the SIM in a hand After T22 has been installed into the vehicle you are ready to become the ‘Owner’ of your T22. Only Owners have report every x km specified between 0.5 and 1000 phone to make sure it can send a SMS. full access to all the features of your Tramigo. You communicate with your T22 using normal text messages sent FIND,off turns off periodic reporting. to the phone number of the SIM installed in your T22. Follow these steps: WHEREIS,location – Shows the location of your unit from any W,home Remove the battery cover and remove the SIM holder as shown in the photograph. You can use a pen to push the yellow button then 1) Send a SMS with the message OWNER,0000 to your T22. If the T22 does not answer go to the landmark. User added landmarks also work. You can use partial removing the SIM holder. place names and the system will select the closest one that Tramigo: parked, 5.18 km N of Home, 20:38 Nov 5 pull out the SIM holder. Place your SIM in the holder and push troubleshooting section. Note 0000 is the factory set password that you can change later. matches. back into the unit. 2) If the unit responds with a text message: “Tramigo: Owner, please reply “Owner,YES” to register as owner. TRIP,ON – Sends a trip report when your car starts a trip and after T,ON After the SIM is installed then make sure the battery is installed Please remember to change your password.” Reply with a SMS with the message “OWNER,YES” to your T22 the car has been stopped for 15 minutes. T With no parameters the command will toggle the report off or on. and turn on the power to the unit. The Power light should flash TRIP,NOW – Will report a trip in progress or the last Trip report if T,NOW Will report the trip in progress or the last trip report 3) After about 5-10 seconds the T22 unit will respond with a text message: “Tramigo: Owner, +5551234578 the unit is parked. T,OFF Turns trip reporting off every 5 seconds. The GSM light will be red for a minute and will TRIP,OFF – Turns off trip reporting registered, 09:25 Jan 14”. This means that you are now the registered Owner of your T22 and it will accept turn off when connected to the GSM network. If the light remains SET,TRIPSTART,0 – turns off trip start reporting any commands that you send to it from your phone. Take the unit outside so it will determine it’s location. red then check the troubleshooting section. Tramigo: trip report, start 0.19 km S of Pasong Tamo-Dela Rosa Street, end 0.02 km N of Tramigo Office, trip time 0:27, Your Tramigo comes with M1 PC and smartphone softwares that make managing your T22 units even easier. distance 1.61 km, max speed 33 km/h, avg speed 3.5 km/h, idle time 0:07, 11:44 Nov 6 3. Select unit Location Visit www.tramigo.com to download the latest versions and find out more about M1 Fleet PC software and M1 Move Smartphone software. ZONE,distance/on/off,placeName – Will send a report when Z,1 T22 Cigarette Lighter Adapter and uSB cable the car entering or leaving an area defined by a circle with a radius Z,3,Home Depending on how you plan to use your Tramigo refer to the defined by the distance from the place name. Distance can be 0.1 T22: zone crossing detected, moving 0.17 km NW from guidelines below T22 Cigarette Lighter Adapter and uSB cable. km to 999. You can use partial place names and the system will Caltex, San Lorenzo, Makati City, PH, E with speed 34 km/h, select the closest one that matches 19:21 Jan 27 Portable use – Battery power Step 3. Track ZONE,OFF - Turns off reporting Take the unit outside until the GPS light goes off – now the unit knows its location. For backpacks or bags try to SAfeTy And SeCurITy rePOrTInG place the unit at the top of the pack facing up. On a belt pack the unit will work on its side, For vehicles the unit Now your T22 is ready to use. From your mobile phone try sending the FIND command to your unit – just send a ALARM,ON – Reports when there is movement of the unit or the A,ON / A,OFF / A,AUTO can be placed in a tissue box, glove box or in a pillow in the back window. For motorcycles or scooters place in a SMS with the text F in the message – upper or lower case. Turn on trip and power reporting by sending a SMS vehicle moves 100m. Alarm Reporting is shut off after each report, storage compartment – the unit can also be placed in the rugged case accessory to prevent damage. with T>P to the unit. Your T22 will respond with a text message confirming the reporting is turned on. the user must turn the alarm on again to reactivate. Tramigo: motion alarm detected, parked at Glorietta Mall, ALARM,AUTO – Automatically re-arms the Alarm at the end of Makati City, PH, 17:07 Sep 15 The battery should last several days depending on usage, so turn on Power reporting (P,ON) when you set-up the To allow your friends to find you add their phone numbers using the ADDUSER command. Send each Trip. unit to notify you when the battery needs charging. Use the wall charger like you would with a mobile phone. AU,phoneNumber,Friend to add a friend’s mobile number. ALARM,OFF – Turns off the monitor. Try some of the commands in the summary on the next page and connect with your car, bike, boat, or backpack! POWER,ON – Will tell you when your T22 battery is below 20%. P,ON Vehicle use – Vehicle Power POWER,OFF – Turns off the monitor. Tramigo: low power, parked, 0.34 km S of Harrison Plaza, Take the unit outside until the GPS light goes off – now the unit knows its location. Plug the power cable into a Manila, NCR, RP 13:13 Oct 17 cigarette lighter plug, preferably one that is also powered when the ignition is turned off. 2 3 4