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NEW NORMAL
New attitudes. New freedoms.
New expectations.
ASIA PACIFIC TREND BULLETIN
June 2014
Asian consumers
are changing
the way they think
Across the continent, traditional views on a
range of fundamental social issues are amid
transformation. In some instances, that change is
happening faster than anywhere else on the planet.
One example?
Between 2007 and 2013, the proportion of people
in South Korea who say homosexuality should be
accepted by society rose from 18% to 39%:
the largest increase among any of the 39 countries
surveyed, which included the US, Brazil and
Australia (Pew Research, June 2013).
...about relationships, religion,
sexuality, race, gender, work
and home.
NEW NORMALwww.trendwatching.com/trends/new-normal 2
When it comes to
these changes,
context is everything.
When it comes to social norms that are centuries
(or more!) old, change doesn’t happen overnight,
everywhere, or uniformly.
So yes: across much (but not all) of Asia, traditional
views on marriage, religion, sexuality and more
prevail.
Often, it’s not the current numbers that are head-
turning (for instance, 39% of people in South Korea
now think being gay is okay, against 88% in Spain).
It’s the fact of new attitudinal changes, and the
pace of those changes, that demand attention.
Because, of course, it’s often when these
attitudinal changes begin, and when they’re at their
fastest, that they are most socially disruptive.
So don’t get us wrong ;)
NEW NORMALwww.trendwatching.com/trends/new-normal 3
NEW NORMAL | Millions of
consumers – often young, urban
and educated – across APAC
are dispensing with tradition
and embracing new beliefs and
attitudes on key social issues.
Now, they’ll reward brands that
understand and embody the
NEW NORMAL.
DEFINITION
NEW NORMALwww.trendwatching.com/trends/new-normal 4
We obviously offer much more
than monthly Trend Bulletin’s...
Your complete trend and innovation solution.
Introducing our
2014 Premium Service
Find out more
2014 Trend Report
Trend Framework Innovation Database
Industry Updates Apply Toolkit
Monthly Updates 1-page Trend Handouts
1
2 3
4 5
6 7
Four big shifts
propelling the
NEW NORMAL.
These four drivers are playing a key role in the
erosion of old social norms and the evolution of
new beliefs, attitudes and mindsets:
•	 GLOBAL BRAIN: Growth in internet users
in APAC beats the global average by 60%
(ComScore, July 2013).
•	 Urbanization: According to UNDESA, in the last
two decades the APAC urban proportion has
risen by 29%, more than any other region.
•	 Female spending power: Female participation
in the labour force in Singapore has increased
from 51% in 2003 to 58% in 2013 (Ministry of
Manpower* Singapore, September 2013).
•	 Travel: It’s estimated that outbound
travel from India will rise from 4.5 million
people in 2011 to 70 million by 2030
(Amadeus & Oxford Economics, April 2014).
Amid the many other
(complex) forces at work.
* Time to change the name to Ministry of People Power? ;)
WHY NOW?
NEW NORMALwww.trendwatching.com/trends/new-normal 6
The consequence?
An ever-growing
expectation gap.
The result? Millions of consumers who expect
brands to understand, speak to and serve their
identities, lifestyles and attitudes find that desire
is going unmet.
But now, a few forward thinking brands are
daring to address and serve the many varieties
of NEW NORMAL arising across the continent.
Just check out the examples that follow.
Attitudes (among many) are
changing fast. But institutions
– brands included – tend to
change slowly.
WHY NOW?
NEW NORMALwww.trendwatching.com/trends/new-normal 7
The proportion of female employers increased
by 8%, – from 22% to 30% – in Asia Pacific
between 2002 and 2012.
Globally, the average increase was 5%.
UNESCAP, 2013
NEW NORMALwww.trendwatching.com/trends/new-normal 8
FEATURED INNOVATIONS
NEW NORMALwww.trendwatching.com/trends/new-normal 9
NEW NORMAL: FEATURED INNOVATIONS
Tanishq
Indian jewelry ad celebrates remarriage
NEW NORMALwww.trendwatching.com/trends/new-normal 10
NEW NORMAL: FEATURED INNOVATIONS
Ooredoo
Telecoms program enables Myanmar
women to run their own small business
NEW NORMALwww.trendwatching.com/trends/new-normal 11
NEW NORMAL: FEATURED INNOVATIONS
Pantene
Philippino shampoo ad questions
gender stereotypes
NEW NORMALwww.trendwatching.com/trends/new-normal 12
NEW NORMAL: FEATURED INNOVATIONS
ELEMENT
Asia’s ‘first gay lifestyle magazine’
NEW NORMALwww.trendwatching.com/trends/new-normal 13
NEW NORMAL: FEATURED INNOVATIONS
Google
‘Reunion’ video ad builds bridge between
India and Pakistan
NEW NORMALwww.trendwatching.com/trends/new-normal 14
NEW NORMAL: FEATURED INNOVATIONS
Hafu
Japanese documentary chronicles
mixed-race experiences
NEW NORMALwww.trendwatching.com/trends/new-normal 15
NEW NORMAL: FEATURED INNOVATIONS
Chuan Spa
Hong Kong
Spa treatment for men
NEW NORMALwww.trendwatching.com/trends/new-normal 16
NEW NORMAL: FEATURED INNOVATIONS
Korean Air
Personal grooming workshop for
male staff
NEW NORMALwww.trendwatching.com/trends/new-normal 17
NEW NORMAL: FEATURED INNOVATIONS
Biotherm Homme
Skincare for men brand opens first ever
store in Singapore
NEW NORMALwww.trendwatching.com/trends/new-normal 18
NEW NORMAL: FEATURED INNOVATIONS
Asian Paints
Indian ad campaign pokes fun at
husbands
NEW NORMALwww.trendwatching.com/trends/new-normal 19
NEW NORMAL: FEATURED INNOVATIONS
Tourism Authority
of Thailand
Campaign welcomes LGBT travelers
NEW NORMALwww.trendwatching.com/trends/new-normal 20
NEW NORMAL: FEATURED INNOVATIONS
Coca-Cola & Singapore
Kindness Movement
Brand uses drones to deliver drinks to
guest workers in Singapore
NEW NORMALwww.trendwatching.com/trends/new-normal 21
NEXT
What does the NEW NORMAL mean for brands?
NEW NORMALwww.trendwatching.com/trends/new-normal 22
New social freedoms mean new lifestyle
choices: empowering but also sometimes scary.
Consumers will embrace campaigns and content
which help them navigate a path through the
NEW NORMAL, and communities that allow
them to share their experiences.
Navigating choices
NEXT
NEW NORMALwww.trendwatching.com/trends/new-normal 23
Social change – and the casting off of old,
reassuring certainties – means social tension.
Build services and communities that help
consumers come together, see other points of
view, and find common ground. A sense of humor
always helps!
Easing tensions
NEXT
NEW NORMALwww.trendwatching.com/trends/new-normal 24
In a NEW NORMAL world, well-worn categories
such as ‘luxury consumer’ and ‘youth brand’
just don’t mean what they used to.
The result?
A chance for your brand to capture entirely new
types of consumer, if you have the daring to
rip up your brand rule book and commit a few
HERITAGE HERESIES.
HERITAGE HERESY
NEXT
NEW NORMALwww.trendwatching.com/trends/new-normal 25
Consumers won’t just expect you to serve their
NEW NORMAL lifestyles: they’ll expect your
people to reflect the NEW NORMAL, too.
Time to reflect on your internal culture?
NEW NORMAL
staff
NEXT
NEW NORMALwww.trendwatching.com/trends/new-normal 26
NEW NORMALwww.trendwatching.com/trends/new-normal 27
1. Our free Asia Bulletins 2.
Subscribe to our Asia Bulletins here.
SuBSCRIBe Me »
MORE...
If you have any comments, suggestions
or questions then please do let us know.
Just email:
PAUL BACKMAN
Chief Client Officer
paul@trendwatching.com
About us
Established in 2002, trendwatching.com
is the world’s leading trend firm, scanning
the globe for the most promising consumer
trends, insights and related hands-on
business ideas. Our Premium Service counts
many of the world’s leading brands as
clients, while our free monthly Trend Briefings
go out to over 250,000 subscribers in 180
countries.
More at www.trendwatching.com
Should you be one of our
1,200+ Premium clients?
now...
Enjoyed this Trend Bulletin? Want more?
Our 2014 Premium Service
See how Premium will benefit you

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trendwatching.com's NEW NORMAL

  • 1. NEW NORMAL New attitudes. New freedoms. New expectations. ASIA PACIFIC TREND BULLETIN June 2014
  • 2. Asian consumers are changing the way they think Across the continent, traditional views on a range of fundamental social issues are amid transformation. In some instances, that change is happening faster than anywhere else on the planet. One example? Between 2007 and 2013, the proportion of people in South Korea who say homosexuality should be accepted by society rose from 18% to 39%: the largest increase among any of the 39 countries surveyed, which included the US, Brazil and Australia (Pew Research, June 2013). ...about relationships, religion, sexuality, race, gender, work and home. NEW NORMALwww.trendwatching.com/trends/new-normal 2
  • 3. When it comes to these changes, context is everything. When it comes to social norms that are centuries (or more!) old, change doesn’t happen overnight, everywhere, or uniformly. So yes: across much (but not all) of Asia, traditional views on marriage, religion, sexuality and more prevail. Often, it’s not the current numbers that are head- turning (for instance, 39% of people in South Korea now think being gay is okay, against 88% in Spain). It’s the fact of new attitudinal changes, and the pace of those changes, that demand attention. Because, of course, it’s often when these attitudinal changes begin, and when they’re at their fastest, that they are most socially disruptive. So don’t get us wrong ;) NEW NORMALwww.trendwatching.com/trends/new-normal 3
  • 4. NEW NORMAL | Millions of consumers – often young, urban and educated – across APAC are dispensing with tradition and embracing new beliefs and attitudes on key social issues. Now, they’ll reward brands that understand and embody the NEW NORMAL. DEFINITION NEW NORMALwww.trendwatching.com/trends/new-normal 4
  • 5. We obviously offer much more than monthly Trend Bulletin’s... Your complete trend and innovation solution. Introducing our 2014 Premium Service Find out more 2014 Trend Report Trend Framework Innovation Database Industry Updates Apply Toolkit Monthly Updates 1-page Trend Handouts 1 2 3 4 5 6 7
  • 6. Four big shifts propelling the NEW NORMAL. These four drivers are playing a key role in the erosion of old social norms and the evolution of new beliefs, attitudes and mindsets: • GLOBAL BRAIN: Growth in internet users in APAC beats the global average by 60% (ComScore, July 2013). • Urbanization: According to UNDESA, in the last two decades the APAC urban proportion has risen by 29%, more than any other region. • Female spending power: Female participation in the labour force in Singapore has increased from 51% in 2003 to 58% in 2013 (Ministry of Manpower* Singapore, September 2013). • Travel: It’s estimated that outbound travel from India will rise from 4.5 million people in 2011 to 70 million by 2030 (Amadeus & Oxford Economics, April 2014). Amid the many other (complex) forces at work. * Time to change the name to Ministry of People Power? ;) WHY NOW? NEW NORMALwww.trendwatching.com/trends/new-normal 6
  • 7. The consequence? An ever-growing expectation gap. The result? Millions of consumers who expect brands to understand, speak to and serve their identities, lifestyles and attitudes find that desire is going unmet. But now, a few forward thinking brands are daring to address and serve the many varieties of NEW NORMAL arising across the continent. Just check out the examples that follow. Attitudes (among many) are changing fast. But institutions – brands included – tend to change slowly. WHY NOW? NEW NORMALwww.trendwatching.com/trends/new-normal 7
  • 8. The proportion of female employers increased by 8%, – from 22% to 30% – in Asia Pacific between 2002 and 2012. Globally, the average increase was 5%. UNESCAP, 2013 NEW NORMALwww.trendwatching.com/trends/new-normal 8
  • 10. NEW NORMAL: FEATURED INNOVATIONS Tanishq Indian jewelry ad celebrates remarriage NEW NORMALwww.trendwatching.com/trends/new-normal 10
  • 11. NEW NORMAL: FEATURED INNOVATIONS Ooredoo Telecoms program enables Myanmar women to run their own small business NEW NORMALwww.trendwatching.com/trends/new-normal 11
  • 12. NEW NORMAL: FEATURED INNOVATIONS Pantene Philippino shampoo ad questions gender stereotypes NEW NORMALwww.trendwatching.com/trends/new-normal 12
  • 13. NEW NORMAL: FEATURED INNOVATIONS ELEMENT Asia’s ‘first gay lifestyle magazine’ NEW NORMALwww.trendwatching.com/trends/new-normal 13
  • 14. NEW NORMAL: FEATURED INNOVATIONS Google ‘Reunion’ video ad builds bridge between India and Pakistan NEW NORMALwww.trendwatching.com/trends/new-normal 14
  • 15. NEW NORMAL: FEATURED INNOVATIONS Hafu Japanese documentary chronicles mixed-race experiences NEW NORMALwww.trendwatching.com/trends/new-normal 15
  • 16. NEW NORMAL: FEATURED INNOVATIONS Chuan Spa Hong Kong Spa treatment for men NEW NORMALwww.trendwatching.com/trends/new-normal 16
  • 17. NEW NORMAL: FEATURED INNOVATIONS Korean Air Personal grooming workshop for male staff NEW NORMALwww.trendwatching.com/trends/new-normal 17
  • 18. NEW NORMAL: FEATURED INNOVATIONS Biotherm Homme Skincare for men brand opens first ever store in Singapore NEW NORMALwww.trendwatching.com/trends/new-normal 18
  • 19. NEW NORMAL: FEATURED INNOVATIONS Asian Paints Indian ad campaign pokes fun at husbands NEW NORMALwww.trendwatching.com/trends/new-normal 19
  • 20. NEW NORMAL: FEATURED INNOVATIONS Tourism Authority of Thailand Campaign welcomes LGBT travelers NEW NORMALwww.trendwatching.com/trends/new-normal 20
  • 21. NEW NORMAL: FEATURED INNOVATIONS Coca-Cola & Singapore Kindness Movement Brand uses drones to deliver drinks to guest workers in Singapore NEW NORMALwww.trendwatching.com/trends/new-normal 21
  • 22. NEXT What does the NEW NORMAL mean for brands? NEW NORMALwww.trendwatching.com/trends/new-normal 22
  • 23. New social freedoms mean new lifestyle choices: empowering but also sometimes scary. Consumers will embrace campaigns and content which help them navigate a path through the NEW NORMAL, and communities that allow them to share their experiences. Navigating choices NEXT NEW NORMALwww.trendwatching.com/trends/new-normal 23
  • 24. Social change – and the casting off of old, reassuring certainties – means social tension. Build services and communities that help consumers come together, see other points of view, and find common ground. A sense of humor always helps! Easing tensions NEXT NEW NORMALwww.trendwatching.com/trends/new-normal 24
  • 25. In a NEW NORMAL world, well-worn categories such as ‘luxury consumer’ and ‘youth brand’ just don’t mean what they used to. The result? A chance for your brand to capture entirely new types of consumer, if you have the daring to rip up your brand rule book and commit a few HERITAGE HERESIES. HERITAGE HERESY NEXT NEW NORMALwww.trendwatching.com/trends/new-normal 25
  • 26. Consumers won’t just expect you to serve their NEW NORMAL lifestyles: they’ll expect your people to reflect the NEW NORMAL, too. Time to reflect on your internal culture? NEW NORMAL staff NEXT NEW NORMALwww.trendwatching.com/trends/new-normal 26
  • 28. 1. Our free Asia Bulletins 2. Subscribe to our Asia Bulletins here. SuBSCRIBe Me » MORE... If you have any comments, suggestions or questions then please do let us know. Just email: PAUL BACKMAN Chief Client Officer paul@trendwatching.com About us Established in 2002, trendwatching.com is the world’s leading trend firm, scanning the globe for the most promising consumer trends, insights and related hands-on business ideas. Our Premium Service counts many of the world’s leading brands as clients, while our free monthly Trend Briefings go out to over 250,000 subscribers in 180 countries. More at www.trendwatching.com Should you be one of our 1,200+ Premium clients? now... Enjoyed this Trend Bulletin? Want more? Our 2014 Premium Service See how Premium will benefit you