Building a Great AEM Team: Time Warner Cable's Journey
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The document outlines TWC’s journey in building a great AEM team, emphasizing their agile processes and the adoption of Adobe AEM for transparency and productivity. Key accomplishments from 2012 to 2014 include the consolidation of over 60 domains, a full site redesign, and award-winning recognitions for web design. The presentation highlights the importance of team collaboration, continuous feedback, and data-driven decision-making in achieving business goals.
Building a Great AEM Team: Time Warner Cable's Journey
- 1. BUILDING A GREAT AEM TEAM: TWC’S JOURNEY Presented by: Cat Reusswig Sr. Director, Web Portals Engineering
- 2. A PHILOSOPHY WE EMBRACE The Cult of Done Manifesto There are three states of being. Not knowing, action and completion. -- Bre Pettis
- 3. Why TWC chose Adobe AEM/ CQ Our agile process Sprint Stuff Release Stuff Tool Stuff Cool Stuff (RWD, Grabbit) Accomplishments 2012-2014 Q&A AGENDA
- 4. WHY TWC CHOSE CQ5 AEM provides transparency with a technology stack built on Open Source with the backing of Adobe Open Source is foundational = freedom, autonomy & control + productivity!
- 5. T WC AG I L E P RO C E S S Development Cycle(s) Wires / CSS Comps User Stories CQ5 Components Enhancements Testing Dev Automation Acceptance OS / Browsers Bug Fixes Production Content Authoring QA Updates Troubleshooting Roll-out Strategy Prod Support Prioritization Future Phases Business Responsibility Shared Responsibility Dev Responsibility Empower Great People to do Great Work
- 6. Shake up the teams ~every 6 months forges greater strength & relationships ALIGNMENT W AUTONOMY 6 Scrum Teams – Volunteer Scrum Master w Double Duty (Dev/QA) – Team Commits to Stories accepted & pointed – Fibonacci pointing – Team Norms, responsible for DONE! – Generally 6 team members – Embedded QA – Mixed geography & time zones Horizontal Team – TPO – DevOps – QA Automation – Analytics – Architecture Forum – How & Why Forum Support – DOTS/3Share/DevOps = Support across all environments
- 7. MVP AND RELEASE PLANNING MVP – Minimal Viable Product, the smallest useful set of capabilities that will meet the business need in production
- 8. SPRINT PROCESS The power of the Agile Ceremonies is in their simplicity and focus on delivering the necessary information to progress the business goals
- 9. TOOL STUF F = PRODUCTIVITY! JIRA for Sprint Planning & Confluence for WIKI
- 10. GHE == +1 CREATES A CULTURE OF/FOR CODE
- 11. T E S T D R I V E N D E V E LO P M E N T Defined acceptance criteria, continuous integration, and a clear definition of done empowers the team to deliver + Exploratory manual testing + Unit, Integ, & Functional + Wraith for UI regression + Genymotion for device emulation
- 12. I N F O R M AT I O N R A D I ATO R S “An Information radiator is a display posted in a place where people can see it as they work or walk by. It shows readers information they care about without having to ask anyone a question.”
- 13. CONTINUOUS FEEDBACK The power of feedback is everywhere in the cycle - automated test results, build results, retrospectives, how&why, architecture team sharing, demos, UAT
- 14. DELIVER OFTEN Is every 2 weeks often enough? Embrace the Cult of Done Manifesto Development UAT ~2 weeks ~2 weeks Release Development UAT ~2 weeks ~2 weeks Release Development UAT ~2 weeks ~2 weeks Release
- 15. SHARED PAIN IS POWERFUL: DOTS Environments: ü Cont Integration ü Engineering1 & 2 ü Beta 1 & 2 ü Stage & PROD
- 16. DEVOPS
- 17. TWO EXAMPLES OF GREAT TEAMWORK BY A GREAT TEAM J
- 18. REFACTORING Pretending you know what you are doing is almost the same as knowing what you are doing…
- 19. AEM & CONTENT MIGRATIONS Grabbit - syncing content on demand to any environment
- 21. 2012-2014 ACCOMPLISHMENTS v Consolidation of 60+ domains to 1 v Geo-targeting v Full Site redesign v Business process re-engineering • New team • New platform • New processes Award winning site - cableFAX's "Best of Web Awards” 2013 | Best Cable Site & Best Overall Web Site Design Web Marketing Association 2013 | Best Media site and Outstanding Achievement in Web Development DEV Residential Marketing Commercial Marketing
- 22. 2012-2014 CONTINUED Checkout/eCommerce 2 Phased MVP Delivery Responsive Web Design 2 different migration paths ~Fully RWD now across our Marketing & Checkout sites – woot!
- 23. P E R S O NA L I Z AT I O N & TA RG E T I N G Gets us out of the opinion weeds and into Data driven decisions for the sites! ü Adobe Target ü AAM ü SiteCatalyst ü TWC Data