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Tweet and Repeat:
How Twitter Can Refill Your Drying Pipeline #SM4NP
#SM4NP
Barriers to success.
#SM4NP
If you build it they will come.
Take time to build your Twitter following.
โ€ข Search hashtags for people with similar interests.
โ€ข Engage your followers. Build rapport. Ask questions.
Listen.
โ€ข Use Followerwonk to find people
who mention your cause/interest
in their bio.
โ€ข See if you larger prospective
donors ($100,000+ are active
on Twitter)
#SM4NP
Followerwonk 101.
Keep in mind that many
people say Boston
College differently:
Proud BC alum.
BC Eagle
BC โ€™07
Search โ€˜em all!
#SM4NP
On Twitter? Respond for godsakes.
Before, we had to
call, connect with
an agent, and get
help.
(Now itโ€™s a robot)
We email brands
and hope to get
a response.
(typically 24- 72
hours, but can be
up to two weeks)
In this instant
age (text, etc.),
we expect
instant service.
Instant gratification. Instant help.
robot icon by Sotirios Papavasilopoulos
#SM4NP
Use Tweet Deck alerts.
โ€œI am a proud Eagle who madeโ€ฆโ€
#WeAreBC
#SM4NP
How to set up a Tweet Deck alert.
1. 2. 3.
#SM4NP
Itโ€™s always a good idea to
publicly thank and recognize
your donors.
#SM4NP
Have alerts for VIPs.
โ€ข If a fundraiser has a VIP donor, set up a Tweet Deck alert
for their handle.
โ€ข You can also use a service called Encore Alert (pricey, but
you wonโ€™t miss anything) to
guarantee youโ€™ll know when
they tweet and your social
media manager can respond.
โ€ข Use Google alerts for their
name so your account
can tweet about their
accomplishments (everyone
loves free PR)
#SM4NP
Use Twitter lists. And label them properly.
#SM4NP
How to create a Twitter list.
Regardless if itโ€™s public or private,
people will know that they have
been added to the list and what the
list is called.
Do NOT call it
Prospective
$1M Donors!
Prospective $1M Donors
#SM4NP
And take it a step further.
โ€ข Once you know someoneโ€™s Twitter
handle, let your research team
know and add it into the field in
Millennium, etc.
โ€ข Fundraisers will appreciate having
another contact method if/when
an email magically disappears. It
will also give them insight into what
this person is passionate about.
โ€ข Tell your event team. If someone is tweeting/sharing about
your organization, they probably would make a great volunteer.
#SM4NP
Set up a battle.
โ€ข If you have access to
celebrities, great. See if
they can entice their
followers to donate to you.
โ€ข Set up a โ€œMarch Madnessโ€
style Twitter battle to see
which part of your
organization/class/person
can get the most donations.
#SM4NP
Put a twist on an old favorite.
#SM4NP
Have an anonymous donor set up a
Twitter milestone.
โ€ข Be sure to use e-mail, Facebook, and other marketing tactics
to make sure people are aware of the cause and to be โ€œon
the lookout forโ€ the tweet.
โ€ข And have a โ€œNot on Twitter? Not a problem!โ€ line ready with
a link where they can donate.
#SM4NP
Track progress.
โ€ข Twitter is the news feed. Track progress in 140 characters
or with vibrant images and videos.
โ€ข Create quick videos
(<15 seconds) every time
a milestone is reached
and share on Twitter.
#SM4NP
To build a great Twitter pipeline.
โ€ข Get active. Use hashtags and Followerwonk to build your audience.
โ€ข Have alerts, especially for your VIPs. Free PR for them may make
them engage with you. Encore Alert is a great resource for this.
โ€ข Use Twitter lists โ€“ itโ€™s great for your followers to connect and event
better for you and your fundraising team. Just watch the labels.
โ€ข Thank your donors publicly. You may not roll out the red carpet in
person, but always do so on social media.
โ€ข Set up battles, โ€œMarch Madnessโ€ rounds, RTs to give on Twitter.
Use other social media and marketing tools to advertise it.
โ€ข Capture data. Above all, capture the data.
โ€ข Keep at it. Success doesnโ€™t happen overnight. When opportunity
knocks, you have to have someone answer the door.
Questions?
sstmartin@arielgroup.com
@StephStMartin
#SM4NP

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Tweet and Repeat: How Twitter Can Refill Your Drying Pipeline

  • 1. Tweet and Repeat: How Twitter Can Refill Your Drying Pipeline #SM4NP
  • 3. #SM4NP If you build it they will come. Take time to build your Twitter following. โ€ข Search hashtags for people with similar interests. โ€ข Engage your followers. Build rapport. Ask questions. Listen. โ€ข Use Followerwonk to find people who mention your cause/interest in their bio. โ€ข See if you larger prospective donors ($100,000+ are active on Twitter)
  • 4. #SM4NP Followerwonk 101. Keep in mind that many people say Boston College differently: Proud BC alum. BC Eagle BC โ€™07 Search โ€˜em all!
  • 5. #SM4NP On Twitter? Respond for godsakes. Before, we had to call, connect with an agent, and get help. (Now itโ€™s a robot) We email brands and hope to get a response. (typically 24- 72 hours, but can be up to two weeks) In this instant age (text, etc.), we expect instant service. Instant gratification. Instant help. robot icon by Sotirios Papavasilopoulos
  • 6. #SM4NP Use Tweet Deck alerts. โ€œI am a proud Eagle who madeโ€ฆโ€ #WeAreBC
  • 7. #SM4NP How to set up a Tweet Deck alert. 1. 2. 3.
  • 8. #SM4NP Itโ€™s always a good idea to publicly thank and recognize your donors.
  • 9. #SM4NP Have alerts for VIPs. โ€ข If a fundraiser has a VIP donor, set up a Tweet Deck alert for their handle. โ€ข You can also use a service called Encore Alert (pricey, but you wonโ€™t miss anything) to guarantee youโ€™ll know when they tweet and your social media manager can respond. โ€ข Use Google alerts for their name so your account can tweet about their accomplishments (everyone loves free PR)
  • 10. #SM4NP Use Twitter lists. And label them properly.
  • 11. #SM4NP How to create a Twitter list. Regardless if itโ€™s public or private, people will know that they have been added to the list and what the list is called. Do NOT call it Prospective $1M Donors! Prospective $1M Donors
  • 12. #SM4NP And take it a step further. โ€ข Once you know someoneโ€™s Twitter handle, let your research team know and add it into the field in Millennium, etc. โ€ข Fundraisers will appreciate having another contact method if/when an email magically disappears. It will also give them insight into what this person is passionate about. โ€ข Tell your event team. If someone is tweeting/sharing about your organization, they probably would make a great volunteer.
  • 13. #SM4NP Set up a battle. โ€ข If you have access to celebrities, great. See if they can entice their followers to donate to you. โ€ข Set up a โ€œMarch Madnessโ€ style Twitter battle to see which part of your organization/class/person can get the most donations.
  • 14. #SM4NP Put a twist on an old favorite.
  • 15. #SM4NP Have an anonymous donor set up a Twitter milestone. โ€ข Be sure to use e-mail, Facebook, and other marketing tactics to make sure people are aware of the cause and to be โ€œon the lookout forโ€ the tweet. โ€ข And have a โ€œNot on Twitter? Not a problem!โ€ line ready with a link where they can donate.
  • 16. #SM4NP Track progress. โ€ข Twitter is the news feed. Track progress in 140 characters or with vibrant images and videos. โ€ข Create quick videos (<15 seconds) every time a milestone is reached and share on Twitter.
  • 17. #SM4NP To build a great Twitter pipeline. โ€ข Get active. Use hashtags and Followerwonk to build your audience. โ€ข Have alerts, especially for your VIPs. Free PR for them may make them engage with you. Encore Alert is a great resource for this. โ€ข Use Twitter lists โ€“ itโ€™s great for your followers to connect and event better for you and your fundraising team. Just watch the labels. โ€ข Thank your donors publicly. You may not roll out the red carpet in person, but always do so on social media. โ€ข Set up battles, โ€œMarch Madnessโ€ rounds, RTs to give on Twitter. Use other social media and marketing tools to advertise it. โ€ข Capture data. Above all, capture the data. โ€ข Keep at it. Success doesnโ€™t happen overnight. When opportunity knocks, you have to have someone answer the door.