Umeng is a mobile analytics company that collects 1PB of data and 1TB of new data daily from 100,000 apps and 600 million devices. They use a real-time system based on technologies like Storm and Kafka to handle 15 nodes and 60k queries per second, and a batch system based on Hadoop, HDFS, HBase and MapReduce across 100 nodes to process data. They face challenges with data skew in real-time and optimizing HBase usage in batch. Going forward they aim to unify real-time and batch processing and improve data availability.