Unboxd Techlabs is presenting on their customer experience management solutions. They aim to make individuals and organizations more productive through open source information management. Their solutions include live chat and CRM tools like Rocketbots and Hubspot to improve customer service, which Oyo is suffering from due to bad customer service. They also offer customer support ticketing through OS Ticket and Open Supports as well as audience profiling through Mautic to unify interactions and create better customer experiences.
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