Understand To Be Understood
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Habit 5 from Stephen Covey's 'The 7 Habits of Highly Effective People' emphasizes the importance of first seeking to understand others before trying to be understood oneself. Effective listening involves empathically engaging with others using all senses and reflecting on their feelings. As a speaker, one should communicate with credibility and reason while ensuring honesty in dialogue.
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Understand To Be Understood
- 1. Habit 5: seek First to Understand, then to be UnderstoodSteven Covey – “The 7 Habits of Highly Effective People”Presented byJames Jackson
- 2. Hearing and ListeningHearing – generally receiving soundsListening – paying attention to what is being said
- 3. Habit 5: Seek First to UnderstandAs the listenerListen empathicallyUse the last of the four listening skillsBe honestSteven Covey – The 7 Habits of Highly Effective People
- 4. Listen EmpathicallyListen with your earsListen with your eyesListen with your heart Steven Covey – The 7 Habits of Highly Effective People
- 5. Four Skills of ListeningMimic content – least effectiveRephrase the content – somewhat effectiveReflect feeling – generally effectiveRephrase content and reflect – most effective Steven Covey – The 7 Habits of Highly Effective People
- 6. Be Honest
- 7. Habit 5: Then to be UnderstoodAs the speakerEthos – CredibilityPathos – Other point of view Logos – See reason Steven Covey – The 7 Habits of Highly Effective People
- 8. In SummaryHabit 5: First Seek to Understand Then be UnderstoodListen your ears, eyes, and heartBe honestSpeak with credibility, understanding, and reason