Understanding How You Are Perceived in Today's Multigenerational Workforce
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The document discusses how generational differences impact workplace perceptions and dynamics, highlighting the diverse work ethics and communication styles of various age groups, particularly focusing on traditionalists, boomers, gen-x, and gen-y. It emphasizes the need for companies to understand generational motivations, particularly the importance of work-life balance and personal values for younger generations, to improve hiring and retention. The text stresses effective communication as key to bridging generational gaps in workplace interactions.
Understanding How You Are Perceived in Today's Multigenerational Workforce
- 1. How You’re Perceived in a Multi-generational Workforce
- 2. Why This Is Important Generational Perspectives are at work in todays workplace Effects how you as a candidate are perceived Effects who gets hired Effects why people leave jobs
- 3. Thirty-eight-year-old Tim is a blunt, just-the-facts guy. He demands that his employees provide quantitative data about almost everything they propose, and he tells them his thoughts straight out. He doesn't like speculation and guesswork, and he focuses on results, working 10- to 12-hour days to get things done. On the other hand, 24-year-old John is devoted to his work and loves what he does, but he leaves every day at 5 p.m. sharp for his exercise class. He is very diplomatic and careful not to offend any coworkers, but he often clashes with Tim because of Tim's blunt style and his demands for John to be physically at work. What's happening here?
- 4. Stand at Your Corner Pearl Harbor Korean War 1 st Radio Your Generation Impacts How you Communicate Kennedy Assassination Armstrong Moon Walk 1 st TV set Fall of Berlin Wall Challenger Crash 1 st PC OJ / Dot Com Bust Monica/Gulf War I 1 st E-mail Address
- 5. Generations in Work Force 60% of employers report some “generational tension” Traditionalists Boomers Gen-X Gen-Y
- 6. Generation Overview TRADITIONALISTS: Depression Builders Savers Your Generation Impacts How you Live BOOMERS: Post WWII Spenders Live to Work GEN Xs: Latch-key Divorce Downsized Independent GEN Ys: Digital revolution Corp / Govt flawed Short attention span Work to Live
- 7. Characteristics, Perspectives, Attitudes and Beliefs
- 8. Different Perspectives, Different Priorities Work Life Family Work Life Family 70% of American workers say they don’t have proper work-life balance … and blame their employers for the problem Example : Work/Life balance #1 Issue between Generations
- 9. Gen Y’s Definition of Success Success Feeling personally satisfied 90% Having close family relationships 81% Having a close group of Friends 69% An active religious or spiritual life 50%
- 10. Generations Y Loyalty ( in order of importance to them) Families Friends Communities Co-workers Themselves Their Employer
- 11. Family - Parenting Generation Y 90% say they are “very close” to their parents 44% of teens consider parents as role models Quality and quantity time Raising a family is very important – 75% Baby Boomers More than 40% in 1974 said they would be better off without their parents “ Quality time” Raising a family is very important – 59%
- 12. Marrying later or not at all 1960 Women 20 years old Men 23 years old 2007 Women 26 years old Men 28 years old Median age at marriage
- 13. Volunteering is very important to Gen Y More than 60% of students volunteer at least monthly More than 80% of college freshmen volunteered as high school seniors Focus: environment, poverty and community problems Top reasons for volunteering: “ feel I am helping others” “ good skills for the future” “ makes me feel proud”
- 14. Understand What Motivates Each Generation Boomers Priority on career Sacrifice family for work Hard workers Loyalty to company “ Panic” re: retirement Gen X Hard work Using technology Prefers cash & salary Wants some fun Loyal to profession Gen Y Contact with supervisor Make a difference Work in teams State-of-art tech stuff Be at top now Frequent feedback & training
- 15. How They Look at Recruiting Gen Y Start early – internships Web site very important Recruit through peers Engage with videos Recruit via Internet Appeal to desire to learn Sell via flexible scheduling Highlight paid training Gen X Avoid hype Offer money & stock Web site important Appeal to desire to learn Highlight paid training & skill development 48% look in local paper 76% get news online 59% use Net for search
- 16. Attitides about Retention Gen Y 83% want flexibility 73% motivated by salary 58% want pathway to personal growth Work-life balance Frequent feedback Access to managers Social interaction at work Gen X Compensation Access to managers Work “with” not “for” Weekly feedback Health/medical benefits Given desired outcome & then turned loose Training (live/computer)
- 17. Gen Y workers want a job that lets them exercise personal values and beliefs Causes Click 62 percent of Gen-Y want to work for companies that give them a chance to use their skills to help a nonprofit.
- 18. Gen Y’s Use of Time
- 19. Communications Preferences Boomers Xs & Ys Printed Electronic Snail Mail Newspapers Newsletters Conferences Face-to-face meetings Telephone E-mail Online news, blogs, pod casts E-letters Video conferences Webinars Texting
- 20. EXERCISE How well do you “read” others?
- 21. Boomer Views Of Boomers: Annoying sense of entitlement Experienced and well grounded Goal oriented with good work ethics Of Gen X-ers: Family first Job hoppers Self absorbed Of Gen Y-ers: Feel entitled Need a lot of stroking Comfortable with (dependent on) technology
- 22. Gen X Views Of Boomers: Complacent Didn’t plan for retirement and probably won’t retire Hard working, dedicated Of Gen X-ers: Job hoppers, transient; slackers Focused on career … as means to enjoy life Able to bridge gap between Boomers & Y-ers Of Gen Y-ers: Selfish, impatient, immature, spoiled Want to be involved in decision making Tech savvy
- 23. Gen Y Views Of Boomers: Not tech savvy Stuck in ways Hard working Of Gen X-ers: Carefree, laid back Cynical, “me” generation Skeptics Of Gen Y-ers: Technologically sophisticated Looking fort outreach/volunteer opportunities Open minded, willing to adopt new practices/ideas
- 24. Putting it all together It’s about effective communication Connecting with those with whom you’re interviewing Understanding where the other party is coming from Or put another way, Helping you get on the same “wavelength” as the interviewer(s)