Understanding Work Teams, Chapter-10 Organizational Behavior
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Chapter 10 of the document discusses the significance and effectiveness of work teams in organizations, highlighting their flexibility and ability to promote employee involvement. It differentiates between workgroups and work teams, outlines various types of teams, and emphasizes factors that contribute to team effectiveness such as resources, leadership, and trust. Additionally, it covers team composition, processes, and strategies for transforming individuals into team players.
Understanding Work Teams, Chapter-10 Organizational Behavior
- 1. PSYCOLOGY FOR MANAGERS Chapter-10 Understanding Work Teams Dr.Amrinder Singh Assistant Professor Govt. College of Commerce & Business Administration, Sector-50,Chandigarh
- 2. Why Have Teams Become So Popular? Because we believe they are effective. Teams are more flexible and responsive to changing events. They can quickly assemble, deploy, refocus, and disband. They are an effective means to democratize organizations and increase employee involvement. And finally, research indicates that our involvement in teams positively shapes the way we think as individuals, introducing a collaborative mindset about even our personal decision making.
- 3. 21-3 Differences Between Groups and Teams Workgroup A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work team A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
- 4. Types of Teams Problem-solvingTeams self-managedWorkTeams Cross-FunctionalTeams VirtualTeams Multiteamsystems
- 5. Problem-solvingTeams problem-solving teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment .Self-managed Work Teams self-managed work teams Groups of 10 to 15 people who take on responsibilities of their former supervisors. Cross-FunctionalTeams cross-functional teams Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
- 6. VirtualTeams Virtual teams that use computer technology to tie together physically dispersed members in order to achieve a common goal. Multiteamsystems Multiteam system A collection of two or more interdependent teams that share a superordinate goal; a team of teams.
- 7. Creating Effective Teams Keep in mind two points. First, teams differ in form and structure. Second, the model assumes teamwork is preferable to individual work. Third, let’s consider what team effectiveness means in this model. Typically, team effectiveness includes objective measures Exhibit 10-3
- 9. Team Context: What Factors Determine Whether Teams are successful? The four contextual factors most significantly related to team performance are adequate resources, effective leadership, a climate of trust, and a performance evaluation and reward system that reflects team contributions. Adequate resources Leadership and structure Climate of trust Performance evaluation and reward system
- 10. Team Composition Abilities of members Personality of members Allocation of roles Cultural differences Size of teams Member preferences
- 12. Team Processes Common Plan and Purpose specific goals Team efficacy Effective teams have confidence in themselves; they believe they can succeed. We call this team efficacy. Team Identity Team cohesion Mental models Conflict levels Social loafing
- 13. Turning Individuals into Team Players Selecting: hiring teamplayers Training:creatingteamplayers Rewarding:providingincentivestobeagoodteamplayer