UNIFIED ENDPOINT MANAGEMENT. WHAT IT IS AND WHY IT’S IMPORTANT
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The document discusses the concept and importance of Unified Endpoint Management (UEM), emphasizing its growth potential within the market, projected to increase from $624.9 million in 2015 to $3.73 billion by 2020. It outlines the strategic objectives and capabilities of Micro Focus's Zenworks suite, which aims to facilitate device management and enhance user experience through self-service and application management. Additionally, it highlights the role of managed services in supporting IT teams and improving operational efficiency.
UNIFIED ENDPOINT MANAGEMENT. WHAT IT IS AND WHY IT’S IMPORTANT
- 1. Ron van Herk Solutions Consultant 21 March 2017 Unified Endpoint Management What it is and why it matters #MFSummit2017 Spencer Caplin Consultant Sector-IT
- 2. What does the day of today’s worker look like? Support: Any Device | Apps | Self-services
- 3. Market Trends and Size The global unified endpoint management market is valued at USD 624.9 million in 2015, which is expected to reach USD 3.73 billion by 2020, at a CAGR of 42.9% during the forecast period. - Research and Markets, Unified Endpoint Management Market by Deployment Mode (Cloud, On-Premise, Hybrid), Vertical, Region - Global Forecast to 2020 • End-users want to work from any device and get access to apps from anywhere at any time • IT wants to be able to manage ALL devices from one solution • End-users expect self-service and immediate access to resources
- 4. Market Trends: PC Lifecycle Mmgt Unified Endpoint Management Self Service
- 5. Endpoint Management Vision and Strategy Vision Strategy ZENworks becomes a Unified Endpoint Management (UEM) product that provides superior self-services and application management in an identity centric, location aware fashion • Focus on areas ZENworks can win (self service, app mgmt.) • Simplify pricing and packaging • Build customer and partner communities • Offer Endpoint management as a service • Maintain and evolve ancillary capabilities required by the UEM market • Establish partnerships with others that can integrate and extend our capabilities with their products Strategic Objective Be recognized as a leader in Unified Endpoint Management
- 6. Micro Focus® ZENworks® Endpoint Management Capabilities Configuration Management Desktop Containers* Asset Management Patch Management* Disk Encryption Endpoint Security Mobile Management* Any Device IT Service Management* Reporting Service Micro Focus ZENworks Suite Any Device * Additional capabilities available as an add-on to the ZENworks Suite
- 7. ZENworks 2017, managing all your devices
- 8. ZENworks 2017, a fresh look
- 9. Integrated End User Experience
- 10. Integrated End User Experience
- 11. ZENworks as a Service
- 12. Sector ITZENworks as a Service Christian Seal Spencer Caplin
- 13. ABOUT USTrusted by the Trusts themselves • Established 1993 • Managed Services • Consultancy
- 14. Our success and longevity has been born out of our commitment to our customers, their reputation and the systems and services they deliver. We undertake all service delivery and system management tasks taking responsibility and ownership as though it were our very own. CUSTOMER FOCUSED 01 Our core business is built around annual support contracts enabling us to operate a dedicated IT Support Helpdesk with access to our 2nd and 3rd line support engineers. SERVICE DELIVERY 02 We bolster skills and experience within the local team and we often conduct the daily routine operations to free up local teams for project or more complicated and interesting work. IMPROVE YOUR EFFICIENCY 04 In all cases we work with Local IT teams to deliver and support IT systems and services. We are considered to be extensions of these local teams providing valuable experience and knowledge at every level EXTENSION OF THE TEAM 03 Our Approach About Us
- 16. What does a managed service require ? ZENworks as a Service DATABASE PRIMARY SERVERS SUPPORTED VERSION OVERSIGHTAGENT HEALTH Health of the environment, without health there is no management oversight 2 3 41
- 17. What is a managed service? ZENworks as a Service Product value Getting the most out of the product ZCM CORE Imaging Patch Management User Self Help Reporting Endpoint Warranty Applications
- 18. What is a managed service? ZENworks as a Service ZCM CORE • Database Management • Primary Server • Software Updates • Zone Configuration • SR Support
- 19. What is a managed service? ZENworks as a Service • Managed Base Images • Shared Resource ZONE • Application Repository Applications Imaging
- 20. Configuration Management Desktop Containers* Asset Management Patch Management* Disk Encryption Endpoint Security Mobile Management* Any Device IT Service Management* Reporting Service Sector IT Company 1 Company 2 ZENworks as a Service
- 21. What is a managed service? ZENworks as a Service • Standard Reporting • Zone Dashboards • Warranty Data (RAG) Reporting Endpoint Warranty
- 23. What is a managed service? ZENworks as a Service • Baseline Patch Polices • App Store • Service Desk Patch Management User Self Help
- 24. Patch Management ZENworks as a Service What is a managed service?
- 25. Hosting Options ZENworks as a Service • On Premises • N3 Data Centre (NHS) • Sector Hosting • Cloud
- 26. ANY QUESTIONS?