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Strategic Talent Management
UNIT 2 – Building blocks for Talent Management
Talent management is the strategic approach to attracting, developing, and retaining
skilled employees to meet an organization’s objectives.
An effective talent management system is designed to maximize employee
performance,
• Key Aspects of Talent Management
• Strategic Alignment: Ensuring talent management is aligned with the organization's
goals and objectives.
• Employee Engagement: Keeping employees motivated, committed, and satisfied
with their roles.
• Continuous Development: Providing opportunities for employees to grow their skills
and advance their careers.
• Retention: Creating an environment that reduces turnover and retains top talent.
satisfaction, and overall organizational success.
Introduction
Building Blocks of Effective Talent Management System
• Talent Acquisition and Recruitment
• Definition:
This is the process of attracting and hiring the right people with the necessary skills,
knowledge, and cultural fit for the organization.
• Best Practices:
• Strategic Workforce Planning – Forecast future talent needs based on business goals.
• Employer Branding – Showcase the company’s culture, values, and work environment
to attract top talent.
• Diversified Sourcing Channels – Use job boards, social media, employee referrals,
and recruitment agencies.
• Structured Interview Process – Use competency-based interviews and assessments
to ensure fair hiring.
• Example: Google uses structured behavioral interviews with pre-defined criteria to
minimize bias and hire candidates who align with their values.
• Onboarding and Integration
• Definition:
A structured process to help new hires transition smoothly into their roles and
become productive members of the organization.
• Best Practices:
• Preboarding (Before Day One):
• Send welcome emails, introduce them to the team, and provide company materials.
• First 30-90 Days:
• Assign mentors or buddy programs.
• Provide clear role expectations and early feedback sessions.
• Cultural Integration:
• Engage new hires with company values and traditions.
• Encourage networking across departments.
• Example: Facebook’s “30-60-90 Day Plan” ensures new employees set goals,
build connections, and gradually integrate into their role.
• Performance Management
• Definition:
A continuous process of setting goals, measuring performance, providing
feedback, and fostering professional growth.
• Best Practices:
• Clear Goal-Setting: Use the SMART criteria (Specific, Measurable, Achievable,
Relevant, Time-bound).
• Continuous Feedback: Move beyond annual performance reviews to real-time
coaching.
• 360-Degree Feedback: Gather insights from peers, managers, and direct reports.
• Performance Reviews: Link performance to career progression and rewards.
• Example: Adobe replaced annual reviews with frequent check-ins called "Check-
Ins," leading to a 30% reduction in voluntary turnover.
• Learning and Development (L&D)
• Definition:
A structured approach to upskilling employees to enhance their competencies
and prepare them for future roles.
• Best Practices:
• Personalized Learning Plans: Offer tailored training paths based on employees'
career aspirations.
• Leadership Development Programs: Identify and train future leaders within the
organization.
• Continuous Learning Culture: Encourage microlearning, e-learning platforms, and
mentorship.
• Example: Amazon’s “Career Choice” program pre-pays tuition for employees to
take courses in high-demand fields, even outside Amazon.
• Succession Planning
• Definition:
The process of identifying and developing future leaders within the organization
to ensure business continuity.
• Best Practices:
• Talent Pipeline Mapping: Identify key positions and high-potential employees
(HiPos).
• Mentorship & Coaching: Prepare employees for leadership roles through
mentoring.
• Job Rotation & Stretch Assignments: Expose employees to different roles to build
experience.
• Example: IBM's succession planning strategy includes leadership development
assessments to ensure a steady supply of future leaders.
• Employee Engagement and Retention
• Definition:
The strategies used to keep employees motivated, satisfied, and committed to
the organization.
• Best Practices:
• Recognition Programs: Implement rewards for high-performing employees.
• Work-Life Balance: Offer flexible schedules, remote work, and wellness
programs.
• Career Growth Opportunities: Provide clear career progression pathways.
• Example: Salesforce uses a “V2MOM” framework (Vision, Values, Methods,
Obstacles, Measures) to align employees with company goals, boosting
engagement.
• Data-Driven Decision Making
• Definition:
Using HR analytics and data to make informed talent management decisions.
• Best Practices:
• Predictive Analytics: Forecast turnover rates, performance trends, and skill gaps.
• Employee Surveys: Collect feedback to improve engagement and retention
strategies.
• KPI Tracking: Measure hiring success, training effectiveness, and performance
metrics.
• Example: Google’s People Analytics team uses data to optimize hiring and
retention strategies, leading to a more productive workforce.
Talent management system
• A talent management system, or TMS, is an integrated software
platform that supports core talent management processes, including
recruitment, employee onboarding, performance management,
learning and professional development, compensation management,
and succession planning.
• These processes, and the technical capabilities that support them, are
typically delivered via software modules.
• Talent management definition: the practice of supporting the entire
employee lifecycle, from initial candidate acquisition right through to
succession planning.
Critical success factor
• A critical success factor (CSF) is a specific element or activity that is
deemed essential for an organization to achieve its mission or goal.
• A critical success factor is something an organization, business or
project must accomplish to fulfill its goal. Critical success factors help
a team or organization decide what they should focus on and
compare progress to the goals that are set.
Factors to create Talent Management System
• Shared data: An integrated talent management system, however, enables
organizations to align all core HR processes from recruitment to ongoing performance
assessments, benefits management, etc. It facilitates data sharing and connecting
across the organization hence giving HR a full picture of employee information.
• Better hiring: What a talent management system does for your talent management as
a whole, its various modules do for each stage of the HR lifecycle. This means that the
recruitment module of a Talent Management System will help you automate and
optimize your selection process.
• Retaining top talent:
Since a talent management system covers every aspect of an employee’s situation in t
he company
their performance, goals, training, skills, future aspirations, compensation, etc. it
gives you all the information you need to make sure they stay happy and engaged.
• Improved employee experience: A Talent Management System can be
a useful tool for employees where they have access to all the
information regarding their history, performance and future career.
Instead of having to search in various systems to find what they are
looking for, employees can just go to a unique place.
• Modern employee development: Employee learning and
development is an essential part of the talent management system.
And it should be an essential part of what every organization is
offering its employees. In fact, most workers attach more value to
learning and development than to salary, with 80% of them wanting
to keep learning and challenging themselves at work.
Benefits of talent management solutions
• From a business perspective, a talent management system provides a
range of benefits that include:
• An integrated and centralized data model for all talent management
activities
• Recruitment strategies that align with the objectives of the business
• Improved employee onboarding, retention, and development
• Better engagement between managers and employees, including
proccesses for compensation, reviews, and rewards
Specific user-based benefits include
• Recruiters
• Applicants
• Human resources
• Managers
• Employees
CSF of best practices of TMS
• Support by Management
• Stimulate an Open Work Environment
• Match Work and Talent
• Get Tools for Talent Insights
• Focus on Strengths and Motivation
• Provide Tools for Line Managers
• Matching Teams
• Create a Culture of Responsibility
• Perform Assessments Together
• Create Talent Pools
Factors of unique talent management approach
• A unique talent management approach is a strategic method
organizations use to attract, develop, retain, and optimize talent in a
way that aligns with their distinct business goals, culture, and
competitive landscape.
• Several factors contribute to making a talent management approach
unique, including
• Company values,
• Industry demands,
• Technology adoption, and
• Employee expectations.
• Organizational Culture & Values
• Core Beliefs & Mission: The company's purpose, mission,
and values influence its approach to talent management.
Companies with strong values create policies that attract
like-minded individuals.
• Work Environment: A collaborative, inclusive, or competitive
work environment shapes hiring and retention strategies.
• Leadership Style: Some organizations focus on hierarchical
leadership, while others encourage autonomy and
innovation.
• Industry & Market Demands
• Skills Requirements: Different industries demand
specialized skills. For example, tech companies prioritize
software development and AI, while healthcare firms
emphasize patient care and compliance.
• Talent Scarcity or Surplus: Organizations in competitive
fields (e.g., cybersecurity, biotechnology) require
aggressive recruitment strategies to attract scarce talent.
• Global vs. Local Approach: Some companies recruit
globally to access a broader talent pool, while others
prefer local hiring to maintain cultural and operational
consistency.
• Employer Branding & Employee Value Proposition
(EVP)
• Company Reputation: Organizations with a strong
brand image attract high-quality candidates. Companies
like Google or Tesla focus on innovation and impact.
• Unique Benefits: Providing unique perks such as flexible
work arrangements, educational stipends, or mental
wellness programs differentiates companies from
competitors.
• Diversity & Inclusion Initiatives: A strong commitment
to diversity and inclusion enhances an organization's
attractiveness to a wider talent pool.
• Technology & Digitalization in Talent Management
• AI & Data-Driven Hiring: Predictive analytics help in
assessing the best-fit candidates.
• HR Tech Solutions: Tools like applicant tracking
systems (ATS), learning management systems (LMS),
and people analytics optimize talent management.
• Remote & Hybrid Work Adaptation: Organizations
with flexible work models attract a diverse talent pool.
• Employee Development & Career Growth
• Personalized Learning & Development (L&D):
Employees expect customized career development
plans, upskilling programs, and mentorship
opportunities.
• Leadership Pipeline Development: Organizations
that prepare employees for leadership roles retain
top talent.
• Internal Mobility: Encouraging role changes and
cross-departmental experiences improves
engagement.
• Employee Engagement & Retention Strategies
• Work-Life Balance: Flexible work policies, mental
health support, and parental leave influence
employee satisfaction.
• Recognition & Rewards: Regular recognition
programs, performance-based bonuses, and career
progression opportunities enhance loyalty.
• Feedback Culture: Organizations with open
communication and continuous feedback
mechanisms tend to have higher retention rates.
• Performance Management & Productivity Optimization
• Customized KPIs & Metrics: Different industries and roles
require tailored performance measurement systems.
• Continuous Performance Feedback: Real-time feedback instead
of annual reviews enhances productivity.
• Gamification & Incentives: Some companies use gamified
performance tracking to motivate employees.
• Succession Planning & Leadership Development
• Identifying Future Leaders: Organizations invest in high-
potential employees early to prepare them for leadership roles.
• Cross-Functional Training: Rotational programs help employees
develop diverse skill sets.
• Reskilling & Upskilling for Future Needs: Companies future-
proof their workforce by continuously upgrading employee
skills.
• Adaptability to Workforce Trends
• Gig Economy & Freelancers: Organizations leveraging
on-demand talent have unique talent acquisition
strategies.
• Generational Workforce Needs: Millennials and Gen Z
prioritize purpose-driven work, while older generations
focus on stability and benefits.
• AI & Automation Impact: The rise of AI and
automation requires companies to redefine roles and
focus on human-centered skills.
Key elements of TMS

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Unit -2.pptx STM Building blocks of Talent Management

  • 1. Strategic Talent Management UNIT 2 – Building blocks for Talent Management
  • 2. Talent management is the strategic approach to attracting, developing, and retaining skilled employees to meet an organization’s objectives. An effective talent management system is designed to maximize employee performance, • Key Aspects of Talent Management • Strategic Alignment: Ensuring talent management is aligned with the organization's goals and objectives. • Employee Engagement: Keeping employees motivated, committed, and satisfied with their roles. • Continuous Development: Providing opportunities for employees to grow their skills and advance their careers. • Retention: Creating an environment that reduces turnover and retains top talent. satisfaction, and overall organizational success. Introduction
  • 3. Building Blocks of Effective Talent Management System • Talent Acquisition and Recruitment • Definition: This is the process of attracting and hiring the right people with the necessary skills, knowledge, and cultural fit for the organization. • Best Practices: • Strategic Workforce Planning – Forecast future talent needs based on business goals. • Employer Branding – Showcase the company’s culture, values, and work environment to attract top talent. • Diversified Sourcing Channels – Use job boards, social media, employee referrals, and recruitment agencies. • Structured Interview Process – Use competency-based interviews and assessments to ensure fair hiring. • Example: Google uses structured behavioral interviews with pre-defined criteria to minimize bias and hire candidates who align with their values.
  • 4. • Onboarding and Integration • Definition: A structured process to help new hires transition smoothly into their roles and become productive members of the organization. • Best Practices: • Preboarding (Before Day One): • Send welcome emails, introduce them to the team, and provide company materials. • First 30-90 Days: • Assign mentors or buddy programs. • Provide clear role expectations and early feedback sessions. • Cultural Integration: • Engage new hires with company values and traditions. • Encourage networking across departments. • Example: Facebook’s “30-60-90 Day Plan” ensures new employees set goals, build connections, and gradually integrate into their role.
  • 5. • Performance Management • Definition: A continuous process of setting goals, measuring performance, providing feedback, and fostering professional growth. • Best Practices: • Clear Goal-Setting: Use the SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound). • Continuous Feedback: Move beyond annual performance reviews to real-time coaching. • 360-Degree Feedback: Gather insights from peers, managers, and direct reports. • Performance Reviews: Link performance to career progression and rewards. • Example: Adobe replaced annual reviews with frequent check-ins called "Check- Ins," leading to a 30% reduction in voluntary turnover.
  • 6. • Learning and Development (L&D) • Definition: A structured approach to upskilling employees to enhance their competencies and prepare them for future roles. • Best Practices: • Personalized Learning Plans: Offer tailored training paths based on employees' career aspirations. • Leadership Development Programs: Identify and train future leaders within the organization. • Continuous Learning Culture: Encourage microlearning, e-learning platforms, and mentorship. • Example: Amazon’s “Career Choice” program pre-pays tuition for employees to take courses in high-demand fields, even outside Amazon.
  • 7. • Succession Planning • Definition: The process of identifying and developing future leaders within the organization to ensure business continuity. • Best Practices: • Talent Pipeline Mapping: Identify key positions and high-potential employees (HiPos). • Mentorship & Coaching: Prepare employees for leadership roles through mentoring. • Job Rotation & Stretch Assignments: Expose employees to different roles to build experience. • Example: IBM's succession planning strategy includes leadership development assessments to ensure a steady supply of future leaders.
  • 8. • Employee Engagement and Retention • Definition: The strategies used to keep employees motivated, satisfied, and committed to the organization. • Best Practices: • Recognition Programs: Implement rewards for high-performing employees. • Work-Life Balance: Offer flexible schedules, remote work, and wellness programs. • Career Growth Opportunities: Provide clear career progression pathways. • Example: Salesforce uses a “V2MOM” framework (Vision, Values, Methods, Obstacles, Measures) to align employees with company goals, boosting engagement.
  • 9. • Data-Driven Decision Making • Definition: Using HR analytics and data to make informed talent management decisions. • Best Practices: • Predictive Analytics: Forecast turnover rates, performance trends, and skill gaps. • Employee Surveys: Collect feedback to improve engagement and retention strategies. • KPI Tracking: Measure hiring success, training effectiveness, and performance metrics. • Example: Google’s People Analytics team uses data to optimize hiring and retention strategies, leading to a more productive workforce.
  • 10. Talent management system • A talent management system, or TMS, is an integrated software platform that supports core talent management processes, including recruitment, employee onboarding, performance management, learning and professional development, compensation management, and succession planning. • These processes, and the technical capabilities that support them, are typically delivered via software modules. • Talent management definition: the practice of supporting the entire employee lifecycle, from initial candidate acquisition right through to succession planning.
  • 11. Critical success factor • A critical success factor (CSF) is a specific element or activity that is deemed essential for an organization to achieve its mission or goal. • A critical success factor is something an organization, business or project must accomplish to fulfill its goal. Critical success factors help a team or organization decide what they should focus on and compare progress to the goals that are set.
  • 12. Factors to create Talent Management System • Shared data: An integrated talent management system, however, enables organizations to align all core HR processes from recruitment to ongoing performance assessments, benefits management, etc. It facilitates data sharing and connecting across the organization hence giving HR a full picture of employee information. • Better hiring: What a talent management system does for your talent management as a whole, its various modules do for each stage of the HR lifecycle. This means that the recruitment module of a Talent Management System will help you automate and optimize your selection process. • Retaining top talent: Since a talent management system covers every aspect of an employee’s situation in t he company their performance, goals, training, skills, future aspirations, compensation, etc. it gives you all the information you need to make sure they stay happy and engaged.
  • 13. • Improved employee experience: A Talent Management System can be a useful tool for employees where they have access to all the information regarding their history, performance and future career. Instead of having to search in various systems to find what they are looking for, employees can just go to a unique place. • Modern employee development: Employee learning and development is an essential part of the talent management system. And it should be an essential part of what every organization is offering its employees. In fact, most workers attach more value to learning and development than to salary, with 80% of them wanting to keep learning and challenging themselves at work.
  • 14. Benefits of talent management solutions • From a business perspective, a talent management system provides a range of benefits that include: • An integrated and centralized data model for all talent management activities • Recruitment strategies that align with the objectives of the business • Improved employee onboarding, retention, and development • Better engagement between managers and employees, including proccesses for compensation, reviews, and rewards
  • 15. Specific user-based benefits include • Recruiters • Applicants • Human resources • Managers • Employees
  • 16. CSF of best practices of TMS • Support by Management • Stimulate an Open Work Environment • Match Work and Talent • Get Tools for Talent Insights • Focus on Strengths and Motivation • Provide Tools for Line Managers • Matching Teams • Create a Culture of Responsibility • Perform Assessments Together • Create Talent Pools
  • 17. Factors of unique talent management approach • A unique talent management approach is a strategic method organizations use to attract, develop, retain, and optimize talent in a way that aligns with their distinct business goals, culture, and competitive landscape. • Several factors contribute to making a talent management approach unique, including • Company values, • Industry demands, • Technology adoption, and • Employee expectations.
  • 18. • Organizational Culture & Values • Core Beliefs & Mission: The company's purpose, mission, and values influence its approach to talent management. Companies with strong values create policies that attract like-minded individuals. • Work Environment: A collaborative, inclusive, or competitive work environment shapes hiring and retention strategies. • Leadership Style: Some organizations focus on hierarchical leadership, while others encourage autonomy and innovation.
  • 19. • Industry & Market Demands • Skills Requirements: Different industries demand specialized skills. For example, tech companies prioritize software development and AI, while healthcare firms emphasize patient care and compliance. • Talent Scarcity or Surplus: Organizations in competitive fields (e.g., cybersecurity, biotechnology) require aggressive recruitment strategies to attract scarce talent. • Global vs. Local Approach: Some companies recruit globally to access a broader talent pool, while others prefer local hiring to maintain cultural and operational consistency.
  • 20. • Employer Branding & Employee Value Proposition (EVP) • Company Reputation: Organizations with a strong brand image attract high-quality candidates. Companies like Google or Tesla focus on innovation and impact. • Unique Benefits: Providing unique perks such as flexible work arrangements, educational stipends, or mental wellness programs differentiates companies from competitors. • Diversity & Inclusion Initiatives: A strong commitment to diversity and inclusion enhances an organization's attractiveness to a wider talent pool.
  • 21. • Technology & Digitalization in Talent Management • AI & Data-Driven Hiring: Predictive analytics help in assessing the best-fit candidates. • HR Tech Solutions: Tools like applicant tracking systems (ATS), learning management systems (LMS), and people analytics optimize talent management. • Remote & Hybrid Work Adaptation: Organizations with flexible work models attract a diverse talent pool.
  • 22. • Employee Development & Career Growth • Personalized Learning & Development (L&D): Employees expect customized career development plans, upskilling programs, and mentorship opportunities. • Leadership Pipeline Development: Organizations that prepare employees for leadership roles retain top talent. • Internal Mobility: Encouraging role changes and cross-departmental experiences improves engagement.
  • 23. • Employee Engagement & Retention Strategies • Work-Life Balance: Flexible work policies, mental health support, and parental leave influence employee satisfaction. • Recognition & Rewards: Regular recognition programs, performance-based bonuses, and career progression opportunities enhance loyalty. • Feedback Culture: Organizations with open communication and continuous feedback mechanisms tend to have higher retention rates.
  • 24. • Performance Management & Productivity Optimization • Customized KPIs & Metrics: Different industries and roles require tailored performance measurement systems. • Continuous Performance Feedback: Real-time feedback instead of annual reviews enhances productivity. • Gamification & Incentives: Some companies use gamified performance tracking to motivate employees. • Succession Planning & Leadership Development • Identifying Future Leaders: Organizations invest in high- potential employees early to prepare them for leadership roles. • Cross-Functional Training: Rotational programs help employees develop diverse skill sets. • Reskilling & Upskilling for Future Needs: Companies future- proof their workforce by continuously upgrading employee skills.
  • 25. • Adaptability to Workforce Trends • Gig Economy & Freelancers: Organizations leveraging on-demand talent have unique talent acquisition strategies. • Generational Workforce Needs: Millennials and Gen Z prioritize purpose-driven work, while older generations focus on stability and benefits. • AI & Automation Impact: The rise of AI and automation requires companies to redefine roles and focus on human-centered skills.