STRATEGIC OPERATIONS MANAGEMENT
Unit 7:
INTERNATIONAL STRATEGY
CREATING VALUE IN GLOBAL MARKETS
Presented by:
Divina S. Mendoza
Consider . . .
The global marketplace provides many
opportunities for firms to increase their revenue
base and their profitability.
However, managers face many opportunities and
risks when they diversify abroad.
What should a firm do in order to create value
and attain a competitive advantage in this global
marketplace?
The Global Economy: A Brief Overview
Globalization has to do with the rise of market
capitalization around the world.
• International exchanges have increased.
• Trade in goods & services • Exchange of
money, information, & ideas
• Laws, rules, norms, values, and ideas are
growing more similar across countries.
Challenges include balancing between emerging
markets & developed markets.
• How to meet the needs of customers at very
different income levels?
Factors Affecting
a Nation’s Competitiveness
Michael Porter’s diamond of national
advantage explains why some nations
and their industries outperform others.
•Factor endowments
•Demand conditions
•Related and supporting industries
•Firm strategy, structure, & rivalry
Factors Affecting
a Nation’s Competitiveness
Factor endowments involve factors of
production.
•Land
•Capital
•Labor
Factors of production must be industry & firm
specific.
• Must be rare, valuable, difficult to
imitate, and rapidly & efficiently deployed
Factors Affecting
a Nation’s Competitiveness
Demand conditions refer to the demands that
consumers place on an industry.
Demanding consumers drive firms in that country to:
•Meet high standards.
•Upgrade existing products and services.
•Create innovative products and services.
•Better anticipate future global demand.
•Proactively respond to product & service
requirements.
Factors Affecting
a Nation’s Competitiveness
Related and supporting industries
Presence or absence in the nation of internationally
competitive
Supplier industries
Other related industries
Firm strategy, structure, and rivalry
Conditions in the nation governing how companies are
Created
Organized
Managed
Nature of domestic rivalry
Factor Conditions
•To achieve competitive advantage, factors of
production must be created
• Industry specific
• Firm specific
• Pool of resources at a firm’s or country’s disposal is less
important than the speed and efficiency with which the
resources are deployed
Demand Conditions
•Demands that consumers place on an industry for
goods and services
• Demanding consumers push firms to move ahead of
companies from other nations
• Demanding consumers drive firms in a country to
• Meet high standards
• Upgrade existing products and services
• Create innovative products and services
Example
•The demand for gasoline in the United States has not
fallen despite recent surges in gasoline prices.
•An increased supply has eased the price of gasoline
for consumers recently.
•There are still several risks that could affect the
demand conditions for gasoline
• The high price of Ethanol
• Volatility in the oil market
Source: Business Week, June 5, 2006
Related and Supporting Industries
•Related and supporting industries
• Enable firms to manage inputs more effectively
• Strong supplier base adds efficiency to downstream
activities
• Competitive supplier base lets a firm obtain inputs using
cost-effective, timely methods
• Allow joint efforts among firms
• Create the probability that new entrants will enter the
market
Firm Strategy, Structure and Rivalry
•Rivalry is intense in nations with conditions of
• Strong consumer demand
• Strong supplier bases
• High new entrant potential from related industries
•Competitive rivalry increases the efficiency with which
firms develop, market, and distribute products and
services within the home country
Firm Strategy, Structure and Rivalry
•Competitive rivalry increases the efficiency with which
firms
• Develop within the home country
• Market within the home country
• Distribute products and services within the home country
Firm Strategy, Structure and Rivalry
•Domestic rivalry provides a strong impetus for firms to
• Innovate
• Find new sources of competitive advantage
•Domestic rivalry forces firms to look beyond national
borders for new markets
Porter’s Diamond of National Advantage: As
Applied to India
Adapted from Exhibit 7.1 India’s Diamond in Software
A Company’s Motivation for International
Expansion
Increase the size of potential markets
Attain economies of scale
Reducing the costs of R&D as well as operating costs
Extend the life cycle of a product
Optimize the physical location for every activity in its
value chain
Performance enhancement
Cost reduction
Risk reduction
Potential Risks of
International Expansion
•Political and economic risk
• Social unrest
• Military turmoil
• Demonstrations
• Violent conflicts and terrorism
• Laws and their enforcement
Example
 The 2006 Transparency International Corruption
Perceptions Index (CPI) reveals the most corrupt
countries in the world
 The scores range from ten (squeaky clean) to zero
(highly corrupt).
 The five most corrupt countries are
1. Haiti (CPI Score: 1.8)
2. Myanmar (CPI Score: 1.9)
3. Iraq (CPI Score: 1.9)
4. Guinea (CPI Score: 1.9)
5. Sudan (CPI Score: 2.0)
Source: Transparency International, 2006, www.transparency.org
Risk Rankings
Exhibit 7.3 A Sample of International Country Risk Rankings
Source: Adapted from worldbank.org/html/prddr/trans/so96/art7.htm.
Potential Risks of
International Expansion
Currency risks
Currency exchange fluctuations
Appreciation of the U.S. dollar
Management risks
Culture
Customs
Language
Income levels
Customer preferences
Distribution system
Outsourcing and Offshoring
•Outsourcing occurs when a firm decides to utilize
other firms to perform value-creating activities that
were previously performed in-house.
•Offshoring takes place when a firm decides to shift an
activity that they were previously performing in a
domestic location to a foreign location.
Two Opposing Pressures: Reducing Costs and
Adapting to Local Markets
•Strategies that favor global products and brands
• Should standardize all of a firm’s products for all of their
worldwide markets
• Should reduce a firm’s overall costs by spreading
investments over a larger market
• Are based on three assumptions
• Customer needs and interests worldwide are becoming more
homogeneous
• People (worldwide) prefer lower prices at high quality
• Economies of scale in production and marketing can be
achieved through supplying global markets
Two Opposing Pressures: Reducing Costs and
Adapting to Local Markets
•But those three assumptions may not always be true
• Product markets vary widely between nations (customer
needs and interests?)
• In many product and service markets, there appears to be a
growing interest in multiple product features, quality and
service (preference for low price?)
• Technology permits flexible production, cost of production
may not be critical to product cost, and firm’s strategy
should not be product-driven
Opposing Pressures and Four Strategies
Exhibit 7.4 Opposing Pressures and Four Strategies
International Strategy
•Pressure for both local adaptation and low costs are
rather low
•Different activities in the value chain have different
optimal locations
•Susceptible to higher levels of currency and political
risks
Global Strategy
•Competitive strategy is centralized and controlled
largely by corporate office
•Emphasizes economies of scale
•Advantages
• Larger production plants
• Efficient logistics and distribution networks
• Supports high levels of investment in R&D
• Standard level of quality throughout the world
Global Strategy
•Disadvantages
• Concentration on scale-sensitive resources and activities in
one or few locations leads to higher transportation and tariff
costs
• Activity is isolated from targeted markets
• The rest of the firm becomes dependent on that
geographically isolated location
Multidomestic Strategy
•Emphasis is differentiating products and services to
adapt to local markets
•Authority is more decentralized
•Risks include
• Increased cost structure
• Potential problems with local adaptations
• Finding optimal degree of local adaptation is difficult
Transnational Strategy
•Optimization of tradeoffs associated with efficiency,
local adaptation, and learning
•Firm’s assets and capabilities are dispersed according
to the most beneficial location for a specific activity
•Avoids the tendency to either
• Concentrate activities in a central location
• Disperse them across many locations to enhance adaptation
Transnational Strategy
•Unique risks and challenges
• Choice of an “optimal” location cannot guarantee that the
quality and cost of factor inputs will be optimal
• Knowledge transfer can be a key source of competitive
advantage, but it does not take place automatically
Entry Modes of International Expansion
Adapted from Exhibit 7.10 Entry Modes for International Expansion

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UNIT 7 INTERNATONAL STRATEGY- strategic operations management.ppt

  • 1. STRATEGIC OPERATIONS MANAGEMENT Unit 7: INTERNATIONAL STRATEGY CREATING VALUE IN GLOBAL MARKETS Presented by: Divina S. Mendoza
  • 2. Consider . . . The global marketplace provides many opportunities for firms to increase their revenue base and their profitability. However, managers face many opportunities and risks when they diversify abroad. What should a firm do in order to create value and attain a competitive advantage in this global marketplace? The Global Economy: A Brief Overview
  • 3. Globalization has to do with the rise of market capitalization around the world. • International exchanges have increased. • Trade in goods & services • Exchange of money, information, & ideas • Laws, rules, norms, values, and ideas are growing more similar across countries. Challenges include balancing between emerging markets & developed markets. • How to meet the needs of customers at very different income levels?
  • 4. Factors Affecting a Nation’s Competitiveness Michael Porter’s diamond of national advantage explains why some nations and their industries outperform others. •Factor endowments •Demand conditions •Related and supporting industries •Firm strategy, structure, & rivalry
  • 5. Factors Affecting a Nation’s Competitiveness Factor endowments involve factors of production. •Land •Capital •Labor Factors of production must be industry & firm specific. • Must be rare, valuable, difficult to imitate, and rapidly & efficiently deployed
  • 6. Factors Affecting a Nation’s Competitiveness Demand conditions refer to the demands that consumers place on an industry. Demanding consumers drive firms in that country to: •Meet high standards. •Upgrade existing products and services. •Create innovative products and services. •Better anticipate future global demand. •Proactively respond to product & service requirements.
  • 7. Factors Affecting a Nation’s Competitiveness Related and supporting industries Presence or absence in the nation of internationally competitive Supplier industries Other related industries Firm strategy, structure, and rivalry Conditions in the nation governing how companies are Created Organized Managed Nature of domestic rivalry
  • 8. Factor Conditions •To achieve competitive advantage, factors of production must be created • Industry specific • Firm specific • Pool of resources at a firm’s or country’s disposal is less important than the speed and efficiency with which the resources are deployed
  • 9. Demand Conditions •Demands that consumers place on an industry for goods and services • Demanding consumers push firms to move ahead of companies from other nations • Demanding consumers drive firms in a country to • Meet high standards • Upgrade existing products and services • Create innovative products and services
  • 10. Example •The demand for gasoline in the United States has not fallen despite recent surges in gasoline prices. •An increased supply has eased the price of gasoline for consumers recently. •There are still several risks that could affect the demand conditions for gasoline • The high price of Ethanol • Volatility in the oil market Source: Business Week, June 5, 2006
  • 11. Related and Supporting Industries •Related and supporting industries • Enable firms to manage inputs more effectively • Strong supplier base adds efficiency to downstream activities • Competitive supplier base lets a firm obtain inputs using cost-effective, timely methods • Allow joint efforts among firms • Create the probability that new entrants will enter the market
  • 12. Firm Strategy, Structure and Rivalry •Rivalry is intense in nations with conditions of • Strong consumer demand • Strong supplier bases • High new entrant potential from related industries •Competitive rivalry increases the efficiency with which firms develop, market, and distribute products and services within the home country
  • 13. Firm Strategy, Structure and Rivalry •Competitive rivalry increases the efficiency with which firms • Develop within the home country • Market within the home country • Distribute products and services within the home country
  • 14. Firm Strategy, Structure and Rivalry •Domestic rivalry provides a strong impetus for firms to • Innovate • Find new sources of competitive advantage •Domestic rivalry forces firms to look beyond national borders for new markets
  • 15. Porter’s Diamond of National Advantage: As Applied to India Adapted from Exhibit 7.1 India’s Diamond in Software
  • 16. A Company’s Motivation for International Expansion Increase the size of potential markets Attain economies of scale Reducing the costs of R&D as well as operating costs Extend the life cycle of a product Optimize the physical location for every activity in its value chain Performance enhancement Cost reduction Risk reduction
  • 17. Potential Risks of International Expansion •Political and economic risk • Social unrest • Military turmoil • Demonstrations • Violent conflicts and terrorism • Laws and their enforcement
  • 18. Example  The 2006 Transparency International Corruption Perceptions Index (CPI) reveals the most corrupt countries in the world  The scores range from ten (squeaky clean) to zero (highly corrupt).  The five most corrupt countries are 1. Haiti (CPI Score: 1.8) 2. Myanmar (CPI Score: 1.9) 3. Iraq (CPI Score: 1.9) 4. Guinea (CPI Score: 1.9) 5. Sudan (CPI Score: 2.0) Source: Transparency International, 2006, www.transparency.org
  • 19. Risk Rankings Exhibit 7.3 A Sample of International Country Risk Rankings Source: Adapted from worldbank.org/html/prddr/trans/so96/art7.htm.
  • 20. Potential Risks of International Expansion Currency risks Currency exchange fluctuations Appreciation of the U.S. dollar Management risks Culture Customs Language Income levels Customer preferences Distribution system
  • 21. Outsourcing and Offshoring •Outsourcing occurs when a firm decides to utilize other firms to perform value-creating activities that were previously performed in-house. •Offshoring takes place when a firm decides to shift an activity that they were previously performing in a domestic location to a foreign location.
  • 22. Two Opposing Pressures: Reducing Costs and Adapting to Local Markets •Strategies that favor global products and brands • Should standardize all of a firm’s products for all of their worldwide markets • Should reduce a firm’s overall costs by spreading investments over a larger market • Are based on three assumptions • Customer needs and interests worldwide are becoming more homogeneous • People (worldwide) prefer lower prices at high quality • Economies of scale in production and marketing can be achieved through supplying global markets
  • 23. Two Opposing Pressures: Reducing Costs and Adapting to Local Markets •But those three assumptions may not always be true • Product markets vary widely between nations (customer needs and interests?) • In many product and service markets, there appears to be a growing interest in multiple product features, quality and service (preference for low price?) • Technology permits flexible production, cost of production may not be critical to product cost, and firm’s strategy should not be product-driven
  • 24. Opposing Pressures and Four Strategies Exhibit 7.4 Opposing Pressures and Four Strategies
  • 25. International Strategy •Pressure for both local adaptation and low costs are rather low •Different activities in the value chain have different optimal locations •Susceptible to higher levels of currency and political risks
  • 26. Global Strategy •Competitive strategy is centralized and controlled largely by corporate office •Emphasizes economies of scale •Advantages • Larger production plants • Efficient logistics and distribution networks • Supports high levels of investment in R&D • Standard level of quality throughout the world
  • 27. Global Strategy •Disadvantages • Concentration on scale-sensitive resources and activities in one or few locations leads to higher transportation and tariff costs • Activity is isolated from targeted markets • The rest of the firm becomes dependent on that geographically isolated location
  • 28. Multidomestic Strategy •Emphasis is differentiating products and services to adapt to local markets •Authority is more decentralized •Risks include • Increased cost structure • Potential problems with local adaptations • Finding optimal degree of local adaptation is difficult
  • 29. Transnational Strategy •Optimization of tradeoffs associated with efficiency, local adaptation, and learning •Firm’s assets and capabilities are dispersed according to the most beneficial location for a specific activity •Avoids the tendency to either • Concentrate activities in a central location • Disperse them across many locations to enhance adaptation
  • 30. Transnational Strategy •Unique risks and challenges • Choice of an “optimal” location cannot guarantee that the quality and cost of factor inputs will be optimal • Knowledge transfer can be a key source of competitive advantage, but it does not take place automatically
  • 31. Entry Modes of International Expansion Adapted from Exhibit 7.10 Entry Modes for International Expansion

Editor's Notes

  • #10: This is a highly discussed issue in the United States, however most consumers do not realize that the law of supply and demand is what actually sets the price of gasoline in the market. The demand for gasoline in the United States is relatively inelastic as consumers continue to purchase gasoline.
  • #18: The least corrupt countries are Finland, Iceland, and New Zealand. Haiti is perceived to be the most corrupt. Corruption is defined by this index as the use of public office for private gains.