Unit I
Introduction business environment - Nature and factors in business environment and their interaction,
Concept of Business, Levels of the Business Environment, Understanding the environment, Type of
Environment-internal, external, micro and macro environment, competitive structure of industry,
environmental analysis, elements of business environment
Definition Of Business
The term business is understood and explained in different ways by
different people. For some, business is an activity, for some it is a method of
transacting, for some others, it is a method of money making and some
people argue that business is an organized activity to achieve certain pre-
determined goals or objectives. Dictionary meaning of business is: the act
of buying and selling of goods and services, commerce and trade. Based on
all these meanings of business, we may define business as: gainful activity
through which various elements of society conduct exchanges of the
desirable things.
Nature Of Business
Business may be understood as the organized efforts of enterprise to
supply consumers with goods and services for a profit. Businesses vary in
size, as measured by the number of employees or by sales volume. But, all
businesses share the same purpose to earn profits.
The purpose of business goes beyond earning profit. There are:
Ք It is an important institution in society.
Ք Be it for the supply of goods and services
Ք Creation of job opportunities
Ք Offer of better quality of life
Ք Contributing to the economic growth of the country.
Hence, it is understood that the role of business is crucial. Society cannot do
without business. It needs no emphasis that business needs society as much.
Business Goals
Profit - Making profit is the primary goal of any business enterprise. Growth
- Business should grow in all directions over a period of time. Power -
Business houses have vast resources at its command. These resources confer
enormous economic and political power.
Employee satisfaction and development - Business is people. Caring for
employee satisfaction and providing for their development has been one of
the objectives of enlightened business enterprises.
Quality products and services - Persistent quality of products earns brand
loyalty, a vital ingredient of success.
Market leadership - To earn a niche for oneself in the market, innovation is
the key factor.
Challenging - Business offers vast scope and poses formidable challenges.
Joy of creation - It is through business strategies new ideas and innovations
are given a shape and are converted into useful products and services.
Service to society - Business is a part of society and has several obligations
towards it.
Definition Of Business Environment
“The total of all things external to firms and industries which affect
their organization and operation”—Bayard O. Wheeler
According to Arthur M. Weimer, business environment encompasses the
‘climate’ or set of conditions, economic, social, political or institutional in
which business operations are conducted.
Types Of Environment
The business environment poses threats to a firm or offers immense
opportunities for potential market exploitation. The business is determined
by two factors namely:
1. Micro environment or internal factor or endogenous factor.
2. Macro environment or external factor or exogenous factor.
Micro Environment
Micro environment relates to internal matters of business such as:
Ք Structure of business
Ք Size of the business
Ք Policy relating to business
Ք Product produced
Macro Environment Or Business Environment Or External
Environment
Ք Demographic environment
Ք Economic environment
Ք Geographical and ecological environment
Ք Legal environment
Ք Technological environm ent
Ք Social environment
Ք Cultural environment
Ք Political environment
Constituents Of Business Enviornment
Demographic Environment
This refers to the size and behaviour of the population in a country.
Suppose a country has a huge size of population, then, the country would
provide extensive business or marketing opportunities for all types of
business organizations. On the other hand, a country with low size of
population would force the business organizations to seek external market
for their products or services. Similarly, if the population in a country is well
- tuned to ‘use and throw concept’ [like most of the western countries] then
there would be limited scope for repair shops. The employment scope in that
segment would be almost nothing. But alternatively this would give wide
marketing opportunities for manufacturing organizations. On the other
hand, if the population is averse to ‘use and throw’ concept, then the
business opportunities would be limited for manufacturing organizations.
But the repair shops, self-employed technical persons and spares
manufacturers, would have roaring business. Hence, the size and quality of
population emerge as vital factors in a business environment.
Economic Environment
There is close relationship between business and its economic
environment. Business obtains all its needed inputs from the economic
environment and it absorbs the output of business units.
1. Fiscal policy
2. Monetary policy.
3. Foreign policy.
Geographical And EcologicalEnvironment
Geographical environment refers to climatic conditions and natural
resources, which determines the manufacturing scope and the nature of the
products that could be marketed. For example, a country like kenya has to
manufacture more of products based on forest resources, while the gulf
countries can produce only crude, japan can have business on fish, fruits,
etc., Countries in the tropical region would produce products from largely
available geographical resources in that region, organizations in
mediterranean countries have a different business scope, scandinavian
countries have scope in dairy products and so on. On the other hand, steps
towards balanced eco- system are taking place at an alarming rate in the
world today. Deforestation and hunting of rare species of animals for food
have been prohibited. Hence, while identifying the business opportunities,
business organizations have to be conscious of the limitations posed by the
geographical and ecological considerations.
Legal Environment
It is well known that every country has a number of legal regulations
to ensure that the interests of business organizations do not run counter to
national interests. Right from the stage of incorporation of organizations,
their listing in stock exchange, redress of customer complaints, payment of
tax to government, manufacturing practices, human resources development
to pricing of products and services, a number of legal regulations have to be
fulfilled. For example, in usa and several western countries, consumer
protection is very active, that even a medical practitioner is subjected to
huge liabilities in times of deficiency in services. In india and other
countries, very rigorous legal provisions are in place to prevent hunting
of rare species. Hence, any organization, which manufactures products
based on such species, have to get legal sanctions. In case of failure to
honour cheques issued, organizations are now a days made to pay hefty
compensations. Hence, the deterrence in terms of legal provisions has
become the order of the day. All organizations have to first of all address
these provisions become coming in to steam.
Technological Environment
Technology is understood as the systematic application of
scientific or other organized knowledge to practical tasks. Technology
changes fast and to keep pace with it, businessmen should be ever alert
to adopt changed technology in their businesses.
Political Environment
It refers to the influence exerted by the three political institutions
viz., Legislature, executive and the judiciary in shaping, directing,
developing and controlling business activities. A stable and dynamic
political environment is indispensable for business growth.
Natural Environment
Business, an economic pursuit of man, continues to be dictated
by nature. To what extend business depends on nature and what is the
relationship between the two constitute an interesting study.
Social And Cultural Environment
It refers to people’s attitude to work and wealth; role of family,
marriage, religion and education; ethical issues and social responsiveness
of business. According to geert hofstede, culture is “the collective
programming of the mind that distinguishes the members of one category
of people from those of another”.

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Unit i

  • 1. Unit I Introduction business environment - Nature and factors in business environment and their interaction, Concept of Business, Levels of the Business Environment, Understanding the environment, Type of Environment-internal, external, micro and macro environment, competitive structure of industry, environmental analysis, elements of business environment Definition Of Business The term business is understood and explained in different ways by different people. For some, business is an activity, for some it is a method of transacting, for some others, it is a method of money making and some people argue that business is an organized activity to achieve certain pre- determined goals or objectives. Dictionary meaning of business is: the act of buying and selling of goods and services, commerce and trade. Based on all these meanings of business, we may define business as: gainful activity through which various elements of society conduct exchanges of the desirable things. Nature Of Business Business may be understood as the organized efforts of enterprise to supply consumers with goods and services for a profit. Businesses vary in size, as measured by the number of employees or by sales volume. But, all businesses share the same purpose to earn profits.
  • 2. The purpose of business goes beyond earning profit. There are: Ք It is an important institution in society. Ք Be it for the supply of goods and services Ք Creation of job opportunities Ք Offer of better quality of life Ք Contributing to the economic growth of the country. Hence, it is understood that the role of business is crucial. Society cannot do without business. It needs no emphasis that business needs society as much. Business Goals Profit - Making profit is the primary goal of any business enterprise. Growth - Business should grow in all directions over a period of time. Power - Business houses have vast resources at its command. These resources confer enormous economic and political power. Employee satisfaction and development - Business is people. Caring for employee satisfaction and providing for their development has been one of the objectives of enlightened business enterprises. Quality products and services - Persistent quality of products earns brand loyalty, a vital ingredient of success. Market leadership - To earn a niche for oneself in the market, innovation is the key factor. Challenging - Business offers vast scope and poses formidable challenges. Joy of creation - It is through business strategies new ideas and innovations are given a shape and are converted into useful products and services. Service to society - Business is a part of society and has several obligations towards it.
  • 3. Definition Of Business Environment “The total of all things external to firms and industries which affect their organization and operation”—Bayard O. Wheeler According to Arthur M. Weimer, business environment encompasses the ‘climate’ or set of conditions, economic, social, political or institutional in which business operations are conducted. Types Of Environment The business environment poses threats to a firm or offers immense opportunities for potential market exploitation. The business is determined by two factors namely: 1. Micro environment or internal factor or endogenous factor. 2. Macro environment or external factor or exogenous factor. Micro Environment Micro environment relates to internal matters of business such as: Ք Structure of business Ք Size of the business Ք Policy relating to business Ք Product produced Macro Environment Or Business Environment Or External Environment Ք Demographic environment Ք Economic environment Ք Geographical and ecological environment Ք Legal environment Ք Technological environm ent Ք Social environment Ք Cultural environment Ք Political environment
  • 4. Constituents Of Business Enviornment Demographic Environment This refers to the size and behaviour of the population in a country. Suppose a country has a huge size of population, then, the country would provide extensive business or marketing opportunities for all types of business organizations. On the other hand, a country with low size of population would force the business organizations to seek external market for their products or services. Similarly, if the population in a country is well - tuned to ‘use and throw concept’ [like most of the western countries] then there would be limited scope for repair shops. The employment scope in that segment would be almost nothing. But alternatively this would give wide marketing opportunities for manufacturing organizations. On the other hand, if the population is averse to ‘use and throw’ concept, then the business opportunities would be limited for manufacturing organizations. But the repair shops, self-employed technical persons and spares manufacturers, would have roaring business. Hence, the size and quality of population emerge as vital factors in a business environment.
  • 5. Economic Environment There is close relationship between business and its economic environment. Business obtains all its needed inputs from the economic environment and it absorbs the output of business units. 1. Fiscal policy 2. Monetary policy. 3. Foreign policy. Geographical And EcologicalEnvironment Geographical environment refers to climatic conditions and natural resources, which determines the manufacturing scope and the nature of the products that could be marketed. For example, a country like kenya has to manufacture more of products based on forest resources, while the gulf countries can produce only crude, japan can have business on fish, fruits, etc., Countries in the tropical region would produce products from largely available geographical resources in that region, organizations in mediterranean countries have a different business scope, scandinavian countries have scope in dairy products and so on. On the other hand, steps towards balanced eco- system are taking place at an alarming rate in the world today. Deforestation and hunting of rare species of animals for food have been prohibited. Hence, while identifying the business opportunities, business organizations have to be conscious of the limitations posed by the geographical and ecological considerations. Legal Environment It is well known that every country has a number of legal regulations to ensure that the interests of business organizations do not run counter to national interests. Right from the stage of incorporation of organizations, their listing in stock exchange, redress of customer complaints, payment of tax to government, manufacturing practices, human resources development to pricing of products and services, a number of legal regulations have to be fulfilled. For example, in usa and several western countries, consumer protection is very active, that even a medical practitioner is subjected to huge liabilities in times of deficiency in services. In india and other countries, very rigorous legal provisions are in place to prevent hunting
  • 6. of rare species. Hence, any organization, which manufactures products based on such species, have to get legal sanctions. In case of failure to honour cheques issued, organizations are now a days made to pay hefty compensations. Hence, the deterrence in terms of legal provisions has become the order of the day. All organizations have to first of all address these provisions become coming in to steam. Technological Environment Technology is understood as the systematic application of scientific or other organized knowledge to practical tasks. Technology changes fast and to keep pace with it, businessmen should be ever alert to adopt changed technology in their businesses. Political Environment It refers to the influence exerted by the three political institutions viz., Legislature, executive and the judiciary in shaping, directing, developing and controlling business activities. A stable and dynamic political environment is indispensable for business growth. Natural Environment Business, an economic pursuit of man, continues to be dictated by nature. To what extend business depends on nature and what is the relationship between the two constitute an interesting study. Social And Cultural Environment It refers to people’s attitude to work and wealth; role of family, marriage, religion and education; ethical issues and social responsiveness of business. According to geert hofstede, culture is “the collective programming of the mind that distinguishes the members of one category of people from those of another”.