Unit IV Technical Communication.pdf
- 1. Noida Institute of Engineering and Technology, Greater Noida Technical Communication Skills AASL 0401 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 1 Department of English Unit: IV Public Speaking B.Tech IV Semester
- 2. • Components of effective speaking (emphasis on voice dynamics) • Seminar and conference presentation • Conducting/participating in meetings • Appearing for a job interview • Mobile etiquette Unit IV - Syllabus
- 3. •Introduction •Course Objective •Course Outcome •CO-PO and PSO Mapping •Components of effective speaking •Seminar/Conferences Presentation Skills •Conducting/participating in meetings • Appearing for a job interview • Mobile etiquette • Video links •Daily Quiz •Weekly Assignment •MCQs •Old Questions •Expected Questions •Summary 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 3 Contents
- 4. • To help the students develop communication and critical thinking skills necessary for securing a job, and succeeding in the diverse and ever- changing workplace of the twenty first century • To enable students to communicate effectively, in clear and correct prose, in a style appropriate to the subject, occasion and audience 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 4 Course Objective
- 5. • CO1 Comprehend the fundamental principles of technical communication with special reference to reading. • CO2 Write various kinds of professional correspondence. • CO3 Recognize and produce different kinds of technical documents. • CO4 Apply effective speaking skills to communicate at the workplace. • CO5 Demonstrate their understanding of various ethical concerns in written communication. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 5 Course Outcome
- 6. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 6 CO-PO and PSO Mapping
- 7. Noida Institute of Engineering and Technology, Greater Noida Technical Communication Skills 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 7 Dr. Shilpi Saxena Department of English Unit: IV Public Speaking Topic 1: Effective Speaking B.Tech. IV Semester
- 8. CO4 Apply effective speaking skills to communicate at the workplace. • The students will be able to speak efficiently at the workplace 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 8 Topic Mapping with Course Outcome
- 9. Recap • Technical/Scientific paper writing Prerequisite • communication skills • Understanding of workplace communication 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 9 Prerequisite and Recap
- 10. • Expressing one’s feelings and thoughts effectively • Ranges from an informal remark to a formal address Speaking Skills
- 11. • Be an active listener • Be able to quickly organize one's thoughts • Should know how to structure one’s ideas • Can maintain fluency at the time of discussion What is to be done before speaking?
- 12. • Being able to say what you want to say • You can be heard and acted upon • Ability to stand out from the rest Effective Speaking
- 13. • GETTING THEM TO SAY ‘YES’ • DEVELOPING A CAREER EDGE • HOLISTIC COMMUNICATIONS DEVELOPMENT Importance of Effective speaking
- 14. • Vocabulary • Voice • Non-verbal Aspects of Effective speaking
- 15. • Body of words used in a particular language • Good vocabulary, effective communication Vocabulary
- 16. • Voice Modulation is when you control or adjust your voice. • It’s when you choose to go louder or softer, faster or slower, dramatic or emotional. • In simple words, voice modulation means using your voice and tone to communicate your message more effectively. • Without voice modulation, you would speak in a continuous, monotonous pitch or tone. Voice modulation
- 17. • Pitch • Pace • Pause • Tone Four aspects of Voice modulation
- 18. • The quality of a sound governed by the rate of vibrations producing it • The degree of highness or lowness of a tone. • the pitch is the volume of your voice. Example if you are angry your voice gets loud if you are sad your voice gets low. PITCH
- 19. • Pace is your speed.. for example, if you are nervous or scared, you speak very fast, if you are relaxed, you speak slow. • The goal is to speak at a conversational pace. • Varying your pace helps keep your audience interested. • Your pace affects your audience's ability to follow what you are saying. • Your pace shows your passion for your subject. PACE
- 20. • Pause refers to the breaks we take in our sentences. We pause for many reasons. A few are at a comma, at a full... • Pauses help your audience understand you. • Pauses help convey emotion. • Pauses control the overall pace of your delivery. • Pauses replace filler words. PAUSE
- 21. • Tone is the emotion with which you speak. This is the most important part of modulation. You must speak with... • Tones of voice must be authentic and honest • Emotions in speaking are more important than words TONE
- 23. What does it mean? • Nonverbal communication ( NVC) is the nonlinguistic transmission of information through visual, auditory, tactile, and kinesthetic (physical) channels. • Nonverbal communication is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and the distance between two individuals. NON-VERBAL (Cont.)
- 24. • Types of Nonverbal Communication. • Judee Burgoon (1994) has identified seven different nonverbal dimensions: • Kinesics or body movements including facial expressions and eye contact; • Oculesics • Proxemics • Paralanguage or Vocalics that includes volume, rate, pitch, and timbre; Personal appearance • Artifacts • Chronemics • Tactics Types of Non-Verbal communication
- 25. Tips to Effective Business Communication • Purpose • Planning • Practice • Clarity • Language Competence/Grammatical Knowledge • Remove Barriers • Active Listening • Be Open-Minded • Don’t jump to conclusion quickly • Seek Feedback 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 25 Effective Business Communication Competence
- 26. Q1. What are the important characteristics of effective business communication? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 26 Weekly Assignment
- 27. Q1. ‘You attitude’ in professional communication is a characteristic of: A. Courtesy C. Consideration B. Business strategy D. All of these Q2. Which of these is not an ingredient of effective business communication? A. Purpose C. Strategy B. Rudeness D. Leadership 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 27 MCQ s
- 28. • The students now know the importance of improving speaking skill • The students can now speak reasonably fluently and communicate effectively orally 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 28 Topic Objective
- 29. 1. Effective business communication will foster the best workplace relations. 2. You can represent your organization effectively and build strong networks. 3. By using the right context and effective communication, widen the horizon of thoughts. 4. Prepare to better participate in your everyday life for your benefit. 5. Effective business communication will connect the modern societies with the entire diversity of the world. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 29 Summary
- 30. Noida Institute of Engineering and Technology, Greater Noida Topic 2: Seminar/conference presentation 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 30 Dr. Shilpi Saxena Department of English Unit: IV Technical Communication. B.Tech IV Semester
- 31. CO4 Apply effective speaking skills to communicate at the workplace. • The students will be able to know how to make effective Seminar/Conference presentations 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 31 Topic Mapping with Course Outcome
- 32. • Recap Effective communication • Prerequisite Critical thinking 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 32 Prerequisite and Recap
- 33. Seminar Presentation •An instructional technique of higher academic institution to bring small groups together •Sharing ideas and focusing on a particular subject •It involves paper reading on a theme/discussion/raising questions •Effective presentation is required in business, sales and selling, training, teaching, etc. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 33 Seminar/Conferences Presentation & Argumentation Skills
- 34. Conference Presentation •A conference is a formal meeting for discussion, problem-solving or consultation •Conferences are supposed to be larger events than Seminars •Conferences have some general theme and includes detailed lectures and presentations •The various formats of conferences can be- • as business, trade, academic, press conference, etc. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 34 Conference Presentation
- 35. • To develop critical thinking • To improve communication skills • To gain experts viewpoints • To rejuvenate motivation • To develop higher cognitive abilities • To develop keen observation • To seek clarification • To explore topics deeply 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 35 Objectives of Seminar
- 36. • To build competencies • To bring people together from different geographical areas to share a common discipline • A massive gateway to meet new people • To seek spectrum of opportunities • To strengthen communication • To discuss on new trends • To establish strong networks Objectives of conference
- 37. Seminar/ Conference Presentation Skills • Figure out what presentation style is the most natural for you • Preparing slides • Be clear and concise • Engage your audience with illustrations • Handling the Q&A • Practice makes perfect 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 37 Seminar/Conferences Presentation
- 38. Argumentation Skills •It is a reasoned, logical way of asserting the soundness of a position, belief, or conclusion. •It takes a stand—supported by evidence—and urges people to share the writer’s perspective and insights. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 38 Argumentation Skills
- 39. •To convince other people to accept—or at least accept the validity of—your position •To defend your position, even if others cannot be convinced to agree •To question or refute a position you believe to be misguided, untrue, or dangerous without necessarily offering an alternative Purpose of Argumentation
- 40. 6 keys to argument-winning tools • Know your facts • Be ready to see the other person’s perspective • If you can’t be open-minded, at least seem that way • Keep your emotions under control • Respect your opponent • Share your viewpoints logically 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 40 Argumentation Skills Tools
- 41. Elements • Appeals • Evidence • Nods to and refutation of the opposition • A clear sense of purpose • A clear thesis or claim • A clear sense of audience Evidence of argumentation evaluated in terms of four criteria •Relevance •Representative •Sufficient •Accuracy 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 41 Elements of Argumentation Skills
- 42. Recognize all constraints • Communication constraints in persuasive situations • Organizational Constraints • Legal Constraints • Ethical Constraints • Time Constraints 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 42 Argumentation Skills
- 43. Support Your Claims Convincingly •Offer convincing evidence: • Factual statements, statistics, example, expert testimony •Appeal to common goals and values: • identify at least one goal you and your audience have in common: • emphasize anything that advances our case and to ignore anything that impedes it. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 43 Argumentation Skills
- 44. • Evoke audience reaction depending on their temperament, interests, fears, biases, ambitions, or assumptions by asking defensive questions like: • Why should I? • What’s in this for me? • What will it cost? • What are the risks? • What are you up to? • What’s in it for you? • Will it mean more work for me? • Will it make me look bad? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 44 Argumentation Skills Anticipate Audience Reaction
- 45. • YouTube/other Video Links • https://www.youtube.com/watch?v=NoO4RB9jHzA • https://www.youtube.com/watch?v=6-WD4X4IKEs • https://www.youtube.com/watch?v=pP8dWURrEF0 • https://www.youtube.com/watch?v=lQrj_7xkeNI • https://www.youtube.com/watch?v=zYNwyMXbRUg • https://www.youtube.com/watch?v=1zZ4YEuThRw 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 45 Faculty Video Links, YouTube & NPTEL Video Links and Online Courses Details
- 46. Q1. Argument is about how you persuade the next person to agree with you or how to get the response you want. A. True B. False Q2. Which of these is not an ingredient of a presentation? A. Purpose B. Planning C. Focusing D. Arguing Q3. The main objective of the seminar presentation is/are- A. To develop critical thinking B. To Improve communication skills C. To gain experts viewpoints D. All of these Q4. A seminar discuss in a small group on original research. A. True B. False 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 46 MCQ s
- 47. Q1. Write the purposes of the following presentations? A. Seminar B. Conference Q2.Explain the elements of argumentative skills. Q3. Explain the objectives of- A. Seminar B. Conference Q4. What are the constraints of argumentative skills? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 47 Daily Quiz
- 48. Q1. Presentation is a tool to inform persuasion, share, and views. (2018-2019) Q2. Explain the argumentation. (2018-2019) Q3. How focus, Content, and Style make seminar/conference presentation strong? (2018-2019) Q4.Why do we need presentation skills? Explain. (2013-2014) (2014-2015) 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 48 Old Question Papers
- 49. Q1. Explain the conference presentation. What are the techniques used to tackle the conference presentation? Q.2 What are the elements of argumentation skills? Q3. What are the objectives of the seminar presentation? Q4. What are the advantage of argumentation skills? How does it help to present the logical ideas? Q5.What are the skills required to give an effective conference presentation? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 49 Expected Questions for University Exam
- 50. • Conference Presentations • Seminar Presentations • Dos and Don’ts • Argumentative Skills 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 50 Summary
- 51. CO4 Apply effective speaking skills to communicate at the workplace. • The students will be able to make effective Seminar/Conference presentations 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 51 Topic Objective
- 52. Noida Institute of Engineering and Technology, Greater Noida Conducting Meetings 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 52 Department of English Unit: IV Technical Communication B.Tech. IV Semester
- 53. CO4 Apply effective speaking skills to communicate at the workplace. • The students will be able to hone their interview skills • The students will be able to practice common interview questions 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 53 Topic Mapping with Course Outcome
- 54. Recap • Seminar/Conference Presentations Prerequisite • communication skills 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 54 Prerequisite and Recap
- 55. Why have a meeting? • To solve a problem • To decide • To develop a plan • To gather or convey information • To get a response to information 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 55 Conducting/ Participating in Meetings
- 56. • 25% to 80% of managers 25% to 80% of managers’ and professionals and professionals’ time is spent in meetings • More than 33% of time spent in meetings is unproductive • Although 75% say it is “almost essential” to have an agenda, they use an agenda only 50% of the time • Only 64% of meetings achieve their intended outcome. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 56 Meetings- Some Facts
- 57. 1. Briefings - A briefing is called to direct or instruct. Such meetings are used to give information and instruction to subordinates, clear up misunderstandings, and integrate ideas and views where appropriate. 2. Advisory meetings - An advisory meeting is called to share information. Such meetings are used to seek advice about a problem, inform participants about ideas, and listen to their views. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 57 Types of Meetings
- 58. 3. Committee meetings - A committee meeting gathers interest groups to decide on matters of common concern. Such meetings are characterized by a sense of authority, compromise, and the resolution of differences by voting. 4. Council meetings - A council meeting is held by persons of equal status to contribute to a matter at hand. Such meetings are typified by group accountability, the resolution of differences through discussion, and consensual decisions. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 58 Types of Meetings (Contd.)
- 59. 5. Negotiations - A negotiation also sees interest groups gather but decisions are through bargaining, not voting. Such meetings are differentiated by quid pro quo decisions from sides having different but overlapping aims, with each seeking to achieve the best possible terms for itself. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 59 Types of Meetings (Contd.)
- 60. Before planning a meeting ask yourself: • Why are we calling people together? • Is a meeting the most efficient/ effective means? • Would an email/ memo/ call suffice • Is there a need/ desire for group interaction? • What would happen if we don’t meet? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 60 Is it required to hold a Meeting?
- 61. • Purpose not clear • No Agenda • Trying too hard to accomplish too many • No respect for time-Start & Finish • Too many invited to nod Too many invited to nod 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 61 Why meetings are unproductive…?
- 62. • An agenda for a meeting is a document given to all attendees before the meeting that lists, in order, the matters to be discussed. Also known as: order of business or meeting timetable. • An agenda is more than just a list of things to do. An agenda is a meeting program designed to allow all relevant topics to be dealt with in good order and in good time. • An agenda is like a map that shows how to get from one place to another, and how long each part of the journey will take. Without it, you may take longer to reach your destination. You may even get lost. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 62 AGENDA
- 63. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 63 Elements of an agenda
- 64. • advice attendees of a planned meeting. • communicates important information • advance notice of meetings topics • helps meeting be efficient and is productive 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 64 Purpose of an Agenda
- 65. • provides a guide to deal with the order of business • Ensure discussion stays on agreed topics • manage the time allocated for each topic. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 65 Purpose of an Agenda Cont.
- 66. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 66 Terms in an agenda •Action items – actions than an attendee agreed to undertake at a previous meeting (or is directed to undertake) •Attendee – a person who participates in a meeting (in person or via electronic media) •Chairperson – a person who controls a meeting and decides who can speak and when
- 67. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 67 Terms in an agenda Cont. •Meeting – a discussion, often in a formal setting, between two or more people about an agreed topic (or topics) •Minutes – the official notes kept about what happened during a meeting, especially of any decisions, agreements or action to be taken
- 68. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 68 Minutes of a Meeting Follow the format of the meeting agenda and include: • The committee number and title, date/location date/location of meeting, and time called to order • An accurate summary of the decisions and conclusions reached • The assignments that were made • The follow-up action required • Time of adjournment and notice of the next meeting date, time and location
- 69. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 69 Opening Meetings • Always start on time; this respects those who showed up on time and reminds late-comers that the scheduling is serious. • Welcome attendees and thank them for their time. • Review the agenda at the beginning of each meeting, giving participants a chance to understand all proposed major topics, change them and accept them.
- 70. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 70 Opening Meetings Cont. • Note that a meeting recorder if used will take minutes and provide them back to each participant shortly after the meeting. • Model the kind of energy and participant needed by meeting participants. • Clarify your role(s) in the meeting.
- 71. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 71 Closing Meetings • Always end meetings on time and attempt to end on a positive note. • At the end of a meeting, review actions and assignments, and set the time for the next meeting and ask each person if they can make it or not (to get their commitment) • Clarify that meeting minutes and/or actions will be reported back to members in at most a week (this helps to keep momentum going).
- 72. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 72 Goals of a Meeting Goals Share Information Obtain Input Make Decision Build Capacity Build Community Improve Communication Advance Thinking
- 73. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 73 Effective Meetings • 88% – Participation • 66% – Define The Meeting’s Purpose • 62% – Address Each Item On The Agenda Address Each Item On The Agenda • 59% – Assign Follow-u p Action • 47% – Record Discussion • 46% – Invite Essential Personnel • 36% – Publish an Agenda
- 74. Noida Institute of Engineering and Technology, Greater Noida Interview Skills 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 74 Department of English Unit: IV Technical Communication B.Tech. IV Semester
- 75. Interview • Interview is a face-to-face meeting with an objective • Interview is a structured conversation between interviewer and interviewee Objectives of Interview • To recruit a potential candidate for the organisation • To verify the obtained information of candidate by various tests • To monitor performance • To collect/share information • To counsel 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 75 Unit IV-Interview Skills
- 76. • An Interview provides the opportunity for an organisation and a candidate for employment to trade information and determine if they are a good fit for each other 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 76 Interview Skills Explain your resume information Demonstrate that you have the skills and desire to do the job Make a good impression
- 77. Preparation for interview • Review a job description • Go through your CV thoroughly • Mock interview with your friends/family members • Know your strengths/weaknesses • Research about organization/location/designation and other details • Use a checklist • Prepare your questions/Practice/Update your Resume/CV • Use online resources to learn interview skills • Carry all relevant documents in a folder 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 77 Interview Skills
- 78. Body Language • First impressions are very powerful • Arrive 10-15 minutes in advance to the interview venue • Dress appropriately • Greet everyone with respect and courtesy • Maintain good body gestures and eye contact during the interview. • Showcase a positive and enthusiastic approach during the interview. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 78 Interview Skills
- 79. Some Interview Questions • About you • Tell me about yourself • Why did you choose that particular degree programme? • What experience have you had that is relevant to this post? • What would you consider your major achievements to date? • About the job • What interests you about this job? • What do you know about this organisation? • How do you see your career developing in 5 years? • If you were Head of Department, what would be your priorities? • General knowledge • What do you think of the Government’s policy on college fees? • What’s your opinion on education system in India? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 79 Interview Skills
- 80. Interview Techniques • Listen carefully/seek clarification if you don’t understand the question • Illustrate answers with real time examples and evidence • Be positive • Keep answers specific and succinct • Take time to respond • Be alert to interviewer’s body language • Speak clearly, smile and show enthusiasm • Know what you want to say, and find the opportunity • Ask the right questions in the right way 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 80 Interview Skills
- 81. Selection Criteria • Intelligence – Academic performance, Questions • Appearance & poise – First impressions • Interpersonal relations – Interests, team-roles • Self-confidence – Relaxed manner, responsible • Communication skills – correct Articulation, coherent ideas, grammatically correct conversation, responsive • Interests – External interests, involvement • Leadership potential – Elective offices, initiative • Interviewing skills – Logical thinking, know priorities 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 81 Interview Skills
- 82. What creates a bad impression • Poor personal appearance • Negative attitude – evasive, using excuses • Lack of interest and enthusiasm • Lack of preparation • Poor knowledge of role • Failure to give concrete examples of skills • Over emphasis on money/rewards • Lack of career plan 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 82 Interview Skills
- 83. • https://www.youtube.com/watch?v=VrpIsyC40M4 • https://www.youtube.com/watch?v=482W4j76Px o 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 83 Faculty Video Links, YouTube & NPTEL Video Links and Online Courses Details
- 84. Q1 Discuss and share ideas with your classmate about ‘Interview Skills” then write down some useful points you have discussed. Q2. What are soft skills? Why is this required? Discuss with your classmate and then write down its relevant points you have discussed. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 84 Daily Quiz
- 85. Q1. What are interview skills? Q2. Explain the importance of soft skills. Q3. Write a short note on the given topics- A. Do’s and don’t of soft skills B. Do’s and don’ts of dressing in an interview Q4.Why is a positive mental preparation required in interview? How is that useful far a job seeker? Q5. Discuss do’s and don’ts of interview. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 85 Weekly Assignment
- 86. Q1. The best way to dress in interview should be. a. fashionable b. informal c. casual d. professional attire Q.2.Soft skills is/are a. communication skills b. confidence c. etiquette d. All of these Q3. What should you not do while preparing for interview? a. arrange your resume b. research about the company c. memorizing important questions d. feeling positive about it Q4. Attitude in interview a. Smile b. walk with confidence c. keep fidgeting d. enthusiastic 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 86 MCQ s
- 87. Q1. Write about the interview skills and explain how they help in professional life. (2018-2019) 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 87 Old Question Papers
- 88. Q1. What are interview skills? Q2.What are soft skills? How does play crucial role for candidate’s selection? Q. 3How should one prepare before the interview? Q.4 Write a short note on- A. Appearance in interview B. Overcoming nervousness for interview Q.5 What is the role of body language in interview? Explain how should the body language be during interview? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 88 Expected Questions for University Exam
- 89. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 89 Summary • Interview Skills • Dos and Don’ts • Practice common interview questions • Effective speaking
- 90. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 90 Topic Objective • The students now know how to perform well in interviews • The students have prepared answers to some common interview questions
- 91. Noida Institute of Engineering and Technology, Noida Greater Technical Communication Skills 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 91 Dr. Shilpi Saxena Department of English Unit: IV Public Speaking Topic 5: Mobile etiquette B.Tech IV Semester
- 92. CO4 Apply effective speaking skills to communicate at the workplace. • The students will be able to speak efficiently over a telephone 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 92 Topic Mapping with Course Outcome
- 93. Recap • Interview Skills Prerequisite • communication skills • Basic understanding of formal communication 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 93 Prerequisite and Recap
- 94. Etiquette refers to the good manners which help an individual find his place in the society. What is mobile etiquette? certain guidelines that individuals need to adhere to while using the hand phone. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 94 Mobile etiquette
- 95. Cell phones have become an essential part of our lives and we find it hard to live without them. Yet the misuse of cell phones can inconvenience others and cause unpleasant situations when the users are inconsiderate. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 95 Why do we need Mobile Etiquette?
- 96. Dos • respect those who are with you. • let voicemail do its job. • respect the personal space of others. • Practice active listening. • Monitor your tone of voice. • Ask before putting someone on hold • Tell the person when you are putting him /her on speaker Don’ts • sneak in someone’s phone when they are using it. • forget to filter your language • ignore universal quiet zones such as the theatre, the library etc. • text and drive. • Always use speakerphone Mobile étiquette : Dos and Don’ts
- 97. • In places like a restaurant, the office or on public transport , you should turn down the volume of your ringtone or set the mobile phone to silent or vibrate mode to minimize disturbing others. • When you speak on the mobile, ensure that you control the volume of your voice so that others are not ‘forced’ to listen to every single word of your conversation. • If you are in a public place where it is very noisy, refrain from picking up the call . 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 97 In Public Space
- 98. • Give your full attention to the speaker • Do not hide your phone under the table • Have a professional ringtone • Do not answer your phone unless it really is an emergency. • Take calls in private • Do not check your mobile phone 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 98 In a Meeting
- 99. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 99 Faculty Video Links, YouTube & NPTEL Video Links and Online Courses Details Cellphone Etiquette | Good Manners - YouTube Cell Phone Etiquette in the Workplace - YouTube
- 100. Q1. When you answer your phone, you have to say your name? true or false Q.2.What should you do at the meeting? a. turn off your phone b. use silent or vibrate mode c. keep your phone on Q3. What is important about your voice? a. the volume b. the speed c. the tone d. all of the above 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 100 MCQs
- 101. Q1. What is the importance of mobile etiquette? Q2.Discuss good and bad cell phone manners for any situation. Q3. What is the proper etiquette for cell phone use in public? 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 101 Expected Questions for University Exam
- 102. 5/12/2022 Faculty Name Subject code and abbreviation Unit Number 102 Summary • Mobiquette refers to certain guidelines that individuals need to adhere to while using the hand phone. • Misuse of mobile phones can cause uncomfortable situations. • Do not sneak into someone’s phone when they are using it. . • In places like restaurants , theatre and library keep your phone in silent mode • Do not use your phone while driving
- 103. Topic Objective 5/12/2022 103 BTech I Sem UNIT-4 • Students now understand the important aspects of telephone tele-conversation • Students know how to effectively converse over a telephone
- 104. 5/12/2022 BTech I Sem UNIT-4 104