unit5 Enterprise Resource Planning new trends.ppt
- 1. systems are The prime functionalities E-commerce, Supply of the e-ERP Chain Management (SCM), Customer Management (CRM), Business Relationship Intelligence (BI), Advance Planning and Scheduling (APS) and Internet procurement or e-procurement.
- 3. Systems planning goods. provide information and managing the production that assist in of For instance, SCM assists in answering questions such as where the good is to be produced, from which the parts are to be procured and by when it is to be delivered. The SCM systems build on APS for decision support.
- 4. Systems facilitates the managing of a broad set of functions that primarily include the categories of customer identification process and customer service management. The ERP system provides the CRM systems with the required back end information.
- 5. Including Product enables enterprises Data Management (PDM) to bring innovative and profitable products to market more effectively, especially in the evolving e-business environment. PLM enables innovation management enterprises to harness their process through effective of the full product definition lifecycle in their extended
- 6. SRM is rapidly transitioning from a competitive advantage to a competitive necessity, and is an essential element for companies to successfully compete in the evolving new world of e-business.
- 7. ERP (Enterprise Resource Planning) ERP ii (the second generation of Enterprise Resource Planning) ERP iii (the next generation of Enterprise Resource Planning)
- 8. Need to integrate CRM with ERP solutions Using the Internet in CRM Full-Fledged e-CRM Survey Management Software Contact Management Software Lead Management Enterprise
- 9. CRM Software Selection Basic Functions Recognized CRM Software Supplier 360 Degree Customer View Seamless Connectivity Managing Campaigns Managing Leads Data Transfer External Support
- 12. The key supply chain processes stated by Lambert (2004) are: Customer relationship management Customer service management Demand management Order fulfilment Manufacturing flow management Supplier relationship management Product development and commercialization Returns management
- 13. Reduced Costs Increased Efficiency Increased Output Increased Profits
- 15. Business analytics combine different strategies and tools to improve the performance of an enterprise. These form part of the management system and embody the particular approaches which the company adopts.
- 16. The PESTLE technique is the second among business analytics tools which is meant to scrutinize the various external elements which can affect an enterprise and its operations. It is made up of six characteristics: Political (present and future political influences) Economic (impact of local, national and global economy) Sociological (various ways society can affect any organization) Technological (effect of new and emerging technologies) Legal (effect of national and world legislation) Environmental (issues on local, national and world environment)
- 17. CATWOE is a business analysis technique which supports critical thinking about what the business hopes to accomplish. There are six elements considered part of this technique: Customers (benefits derived from high-level business process and corresponding effects) Actors (individuals involved in the situation and solutions for success) Transformation Process (processes or systems are affected by the issue) World View (big picture and broader impacts of the issue) Owner (process or situation being investigated and roles in the solutions) Environmental Constraints (limitations that will impact the solution and its success)
- 18. The SWOT analysis provides a complete overview of both internal and external factors affecting a business. The four SWOT elements are: Strengths (examine the strengths of the organization) Weaknesses (know the downsides that you will be encountering) Opportunities (take advantage of the opportunities that come along the way) o Threats (neutralize possible threats that may come about)
- 19. Web enabled Reduce IT costs and maintenance Low cost web-based ERP solution Advantage of web-based ERP solution
- 20. Wireless Technology Cloud Computing Characteristics of Cloud Computing: Dynamic computing infrastructure IT service-centric approach Self-service based usage model Minimally or self-managed platform Consumption-based billing
- 21. Types of Cloud Computing Public Private Hybrid
- 22. Cost Efficient Almost Unlimited Storage Backup and Recovery Automatic Software Integration Easy Access to Information
- 23. Technical Issues Security in the Cloud Prone to Attack