Unlocking Your Potential to Drive The New Learning Organisation
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The document discusses the characteristics of a new learning organization that are needed to support business success in today's changing work environment. It identifies six key characteristics of successful learning organizations: clarity of purpose, a holistic people experience, a thriving ecosystem, an agile and digitally-enabled infrastructure, continual engagement, and intelligent decision-making. It also discusses the skills and mindsets that learning and development teams need to cultivate these characteristics, such as understanding the business, design and delivery skills, and actively seeking new work experiences. The document encourages attendees to think about what they will do differently to help unlock the potential of learning and development to drive the new learning organization.
Unlocking Your Potential to Drive The New Learning Organisation
- 1. All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied. @LauraOverton @AndyLancasterUK D4 Unlocking Your Potential to Drive The New Learning Organisation
- 2. ▪ Understand the key skills and capabilities that L&D needs to support business success ▪ Define why these are a priority and how they are important to businesses ▪ Explore how top performers are cultivating these skills and capabilities in their L&D teams Introducing the New Learning Organisation: Session aims
- 3. Contact lensContact lens Vending machine Parachute Earthquake detector What do these have in common?
- 4. Peter Senge’s “The Fifth Discipline” ▪ Systems thinking ▪ Personal mastery ▪ Mental models ▪ Shared vision ▪ Team learning The Learning Organisation Has its time finally come?
- 5. 25 years on The new world of workers and work Globalisation Uncertainty Innovation Motivation Speed Capability Productivity Retention Customer loyalty Performance
- 6. 25 years on Organisations are demanding more Growth in competitive markets Transformation Productivity Profitability
- 7. Top Deck organisations are reporting more: Compared to rest sample 600 L&D leaders Growth Transformation Productivity Profitability 3x 4x 3x 3x
- 8. What are the characteristics of a successful learning organisation in the new world of work? What characteristics are shared by Top Deck learning organisations?
- 9. Characteristics of the New Learning Organisation Holistic people experience Thriving ecosystem Agile, digital infrastructure Continual engagement Intelligent decision-making
- 10. The New Learning Organisation - a shared responsibility L&D TeamsBusiness Teams
- 11. Clarity of purpose A shared vision and an open dialogue on how people are valued and need to adapt to deliver the organisation’s performance
- 12. Clarity of purpose The Top Deck lead the way… 85%agree staff understand how their work is linked to the organisation's performance (vs 54% rest) 97%agree business leaders recognise that learning is aligned with the business plan (vs 37% rest)
- 13. Holistic people experience A trusted brand that keeps to its promises and develops innovative, commercial and continuous learning opportunities
- 14. Holistic people experience The Top Deck lead the way… 74%actively encourage staff to take on new work experiences as an opportunity to learn (vs 34% rest) 72%agree L&D role is shifting from learning delivery to supporting continuous learning (vs 44% rest)
- 15. Thriving ecosystem A people led system that enables its people, teams and the extended enterprise to thrive and learn linked to common goals
- 16. Thriving ecosystem The Top Deck lead the way… Managers are 5x as likely actively support in the application of learning in the workflow (51% vs 10% rest) L&D are 2x as likely to draw on business expertise e.g. analytics and marketing to support learning (60% vs 32% rest)
- 17. Agile, digitally enabled infrastructure A virtual environment that enables a fluid exchange of knowledge, ideas and the adaptation of competence
- 18. Agile, digitally enabled infrastructure The Top Deck lead the way… 4x as likely to agree staff know how to work together to productively connect and share knowledge (53% vs 13% rest) 5x as likely to actively encourage staff to collaborate in building knowledge resources using online tools (49% vs 9% rest)
- 19. A dynamic community that continually builds on business relationships resulting in energy, resilience and growth Continual engagement
- 20. Continual engagement The Top Deck lead the way… 83%of organisations provide a safe environment to share ideas and work out loud (vs 32% rest) 87%ensure there is a communication plan in place for all key stakeholders (vs 37% rest)
- 21. Intelligent decision-making A robust platform using insight and performance analytics to drive organisational performance and customer experience
- 22. Intelligent decision-making The Top Deck lead the way… 79%agree senior managers help identify business metrics they want to improve through learning (vs 25% rest) 62%use learning analytics to improve the service delivered (vs 15% rest)
- 23. Driving the new learning organisation Unlocking the potential of L&D Holistic people experience Thriving ecosystem Agile, digital infrastructure Continual engagement Intelligent decision-making
- 24. Driving the New Learning Organisation Unlocking the potential of L&D 1. What skills does L&D need to support the New Learning organisation? 2. What mindsets need to change? 3. How do we shift L&D skills and mindsets? Resources will be curated at www.towardsmaturity.org/newlearningorg2017
- 25. Page 66 Unlocking Potential Managing learning Personal Understanding the business problem Design and delivery (technical) Supporting Performance Design and delivery Evaluating impact Skills in place (Rest)Priority skills (All) Skills in place (Top Deck)
- 26. Top Deck are led by L&D leaders who learn 94% are active in seeking out new work experiences 81% build personal knowledge networks
- 27. Driving the New Learning Organisation Unlocking the potential of L&D What are you going to do differently as a result of today? Contacts: laura@towardsmaturity.org a.lancaster@cipd.co.uk
- 28. Download the report: Driving The New Learning Organisation Download your free copy: www.towardsmaturity.org/learningorg2017 • Why now? • 6 characteristics • How to get ready