Upload PPT Browse in IE with presenter

Business AnalysisBusiness Analysis
Presented by QA DepartmentPresented by QA Department

Project Life CycleProject Life Cycle
1. Planning
2. Scope
the project
3. Gather requirements
and analyze
4. Design a
solution
5. Build the
solution
6. Test the
solution
7. Implement
the solution
Initiation
Project
Life
Cycle

Subject
Matter
Experts
Technical
Team
Business
Analyst
WWHAT IS AHAT IS A BBUSINESSUSINESS AANALYSTNALYST??

 Introduction: What is a Business Analyst?Introduction: What is a Business Analyst?
 How has the Role of the BA changed?How has the Role of the BA changed?
 Why has the Role of the BA changed?Why has the Role of the BA changed?
 What are the Essential Skills of a BusinessWhat are the Essential Skills of a Business
Analyst?Analyst?
 Why is the Business Analyst a Key Role?Why is the Business Analyst a Key Role?
 ConclusionConclusion
EEMERGINGMERGING RROLEOLE
OF THEOF THE BBUSINESSUSINESS AANALYSTNALYST

A Business Analyst is a person who acts as a
liaison between business people who have a
business problem and technology people who
know how to create automated solutions.
WWHAT IS AHAT IS A BBUSINESSUSINESS AANALYSTNALYST??
ITBusiness

WWorkork pperformed by Aerformed by A BABA
 Analyzing business needsAnalyzing business needs
 Gathering business requirementsGathering business requirements
 Analyzing and Refining requirementsAnalyzing and Refining requirements
 Documenting requirementsDocumenting requirements
 Communicating requirementsCommunicating requirements
 Assisting with implementation ofAssisting with implementation of
requirementsrequirements

 What are the Essential Skills of a Business Analyst?What are the Essential Skills of a Business Analyst?

 Mainframe – 1970sMainframe – 1970s
 Centralized, shared softwareCentralized, shared software
and dataand data
 PC – 1980sPC – 1980s
 Individual softwareIndividual software
applicationsapplications
 Decentralized dataDecentralized data
 Client/server – 1990sClient/server – 1990s
 Interfaces from PC toInterfaces from PC to
mainframes and serversmainframes and servers
 Significant coordinationSignificant coordination
required between componentsrequired between components
 Web applications – 2000sWeb applications – 2000s
 Centralized, shared softwareCentralized, shared software
and dataand data
 Customizable accessCustomizable access
Inter/Intran
et
HHowow SSoftwareoftware DDevelopment hasevelopment has
CChangedhanged

 In 1980’s emphasis on structuredIn 1980’s emphasis on structured
methodologies and CASE toolsmethodologies and CASE tools
 Role primarily staffed from ITRole primarily staffed from IT
 In 1990’s Quality Initiatives (CMMI, ISOIn 1990’s Quality Initiatives (CMMI, ISO
9000, Six Sigma) required focus on9000, Six Sigma) required focus on
standards and documentationstandards and documentation
 Shift of role to Business Area ExpertShift of role to Business Area Expert
HHOW HAS THEOW HAS THE RROLE OF THEOLE OF THE
BA CBA CHANGEDHANGED??

 In 2000’s emphasis on eCommerce andIn 2000’s emphasis on eCommerce and
Object Oriented DevelopmentObject Oriented Development
 Emphasis on:Emphasis on:
 Shorter timelines and lower costShorter timelines and lower cost
 Rigorous techniquesRigorous techniques
 New methodologiesNew methodologies
HHOW HAS THEOW HAS THE RROLE OF THEOLE OF THE BABA
CCHANGEDHANGED?? (CONT.)(CONT.)

Today, the Business Analyst’s roleToday, the Business Analyst’s role
continues to grow and requires:continues to grow and requires:
 Excellent communication skillsExcellent communication skills
 Thorough understanding of businessThorough understanding of business
 Standards and MethodologyStandards and Methodology
 Tools and ModelingTools and Modeling
 Emphasis on verification and validationEmphasis on verification and validation
HHOW HAS THEOW HAS THE RROLE OF THEOLE OF THE BABA
CCHANGEDHANGED?? (CONT.)(CONT.)

WWHYHY RROLE HASOLE HAS CCHANGEDHANGED
 Industry TrendsIndustry Trends
 IT Under FireIT Under Fire
 Quality InitiativesQuality Initiatives
 OutsourcingOutsourcing

IINDUSTRYNDUSTRY TTRENDSRENDS
 66% of software projects are not66% of software projects are not
expected to finish on time and on budgetexpected to finish on time and on budget
 Completed projects had only 52% ofCompleted projects had only 52% of
proposed functionalityproposed functionality
 82% of projects had time overruns82% of projects had time overruns
 Average cost overrun – 43% over budgetAverage cost overrun – 43% over budget
 Source 2003 Standish ChroniclesSource 2003 Standish Chronicles

IINDUSTRYNDUSTRY TTRENDSRENDS – (– (CONT.CONT.))
Defect Origination:Defect Origination:
 56% Requirements Phase56% Requirements Phase
 27% Design27% Design
 7% Coding7% Coding
 Source 2002 Quality Assurance InstituteSource 2002 Quality Assurance Institute

IT UIT UNDERNDER FFIREIRE
 72% of CIO’s surveyed by CIO Magazine72% of CIO’s surveyed by CIO Magazine
said their Number One Priority is tosaid their Number One Priority is to improveimprove
the customer relationship.the customer relationship.
 Only 10% of CIO’s surveyed said thatOnly 10% of CIO’s surveyed said that
technical proficiency is an important skill totechnical proficiency is an important skill to
be successful. The most important personalbe successful. The most important personal
skills:skills:
 Communication – 70%Communication – 70%
 Understanding the Business – 58%Understanding the Business – 58%

QQUALITYUALITY IINITIATIVESNITIATIVES
 CMMICMMI
 ISO 9000ISO 9000
 Six SigmaSix Sigma

 CMMICMMI
 Developed by Software Engineering InstituteDeveloped by Software Engineering Institute
of Carnegie Mellon Universityof Carnegie Mellon University
 A scale for assessing the degree of built-inA scale for assessing the degree of built-in
documentation and discipline in a process,documentation and discipline in a process,
from level 1, with no formal process, to Levelfrom level 1, with no formal process, to Level
5, with a continuous, rigorous and self-5, with a continuous, rigorous and self-
improving processimproving process
www.sei.cmu.edu/cmmiwww.sei.cmu.edu/cmmi
QQUALITYUALITY IINITIATIVESNITIATIVES – (– (CONT.CONT.))

 ISO 9000ISO 9000
 Developed by International OrganizationDeveloped by International Organization
for Standardizationfor Standardization
 A series of performance and qualityA series of performance and quality
management system standards formanagement system standards for
industrial organizationsindustrial organizations
www.iso.chwww.iso.ch

 Six SigmaSix Sigma
 Developed by Motorola EngineersDeveloped by Motorola Engineers
 Literally refers to the reduction of errors toLiterally refers to the reduction of errors to
six standard deviations from the meansix standard deviations from the mean
www.motorola.com/motorolauniversitywww.motorola.com/motorolauniversity

 Obtaining goods or services by contract fromObtaining goods or services by contract from
an outside sourcean outside source
 Ideally this source can provide the service orIdeally this source can provide the service or
good for far less cost and at higher qualitygood for far less cost and at higher quality
 McKinsey study estimates 58 cents costMcKinsey study estimates 58 cents cost
reduction per dollar in IT sectorreduction per dollar in IT sector
 Most SW development companies in IndiaMost SW development companies in India
are at CMM Level 5are at CMM Level 5
OOUTSOURCINGUTSOURCING

One result: American programmers areOne result: American programmers are
becoming BAs.becoming BAs.
Business Week, March 2004, suggests that the role of aBusiness Week, March 2004, suggests that the role of a
Business Analyst is a “relatively safe haven” for programmersBusiness Analyst is a “relatively safe haven” for programmers
IF…IF…
……they have communication skillsthey have communication skills
AND a grip on businessAND a grip on business
Another result: Detailing requirements is ofAnother result: Detailing requirements is of
paramount importance.paramount importance.
 Moving away from “captive” IT departmentsMoving away from “captive” IT departments
 Moving toward geographically-separated business and IT unitsMoving toward geographically-separated business and IT units
 ““Over-the-wall” is commonplaceOver-the-wall” is commonplace
OOUTSOURCINGUTSOURCING – (– (CONT.CONT.))

 What are the Essential Skills of aWhat are the Essential Skills of a
Business Analyst?Business Analyst?

EESSENTIALSSENTIAL SSKILLS FOR THEKILLS FOR THE
BBUSINESSUSINESS AANALYSTNALYST
ELICIT EXCELLENT
REQUIREMENTS
TECHNICAL
AWARENESS
CUSTOMER DRIVEN
SCOPE DEFINITION and
CHANGE MGMT
METHODOLOGY
PRACTICES
DOCUMENT
REQUIREMENTS
BUSINESS PROCESS
RE-ENGINEERING
VERIFICATION
& VALIDATION
ANALYTICAL SKILLS
COMMUNICATION
ELICIT EXCELLENT
REQUIREMENTS
TECHNICAL
AWARENESS
CUSTOMER DRIVEN
SCOPE DEFINITION and
CHANGE MGMT
METHODOLOGY
PRACTICES
DOCUMENT
REQUIREMENTS
BUSINESS PROCESS
RE-ENGINEERING
VERIFICATION
& VALIDATION
ANALYTICAL SKILLS
COMMUNICATION

 What are the Essential Skills of a BusinessWhat are the Essential Skills of a Business
Analyst?Analyst?
 Why is the Business Analyst a KeyWhy is the Business Analyst a Key
Role?Role?

Business
Analyst
Project
Manager
Subject Matter
Expert
Subject Matter
Expert
Subject Matter
Expert
Technical
Team Member
Technical
Team Member
Business
Information
The BA is “Communications Central”:
WWHY IS THEHY IS THE BBUSINESSUSINESS AANALYST ANALYST A
KKEYEY RROLEOLE??

 The BA holds a Unique Role:The BA holds a Unique Role:
 Enterprise-wide awarenessEnterprise-wide awareness
 Understanding of the business problem orUnderstanding of the business problem or
opportunityopportunity
 High level and detailed project knowledgeHigh level and detailed project knowledge
 Business Analyst toolkitBusiness Analyst toolkit
KKEYEY RROLEOLE?? (CONT.)(CONT.)

IIBAIIBA
IInternationalnternational IInstitute fornstitute for BBusinessusiness AAnalysisnalysis
http://www.iiba.comhttp://www.iiba.com
IIBA Definition of Business Analysis:IIBA Definition of Business Analysis:
Business Analysts are responsible for identifying business needs.Business Analysts are responsible for identifying business needs.
The Business Analyst is responsible for requirementsThe Business Analyst is responsible for requirements
development and requirements management.development and requirements management.
The Business Analyst is a key facilitator within an organization,The Business Analyst is a key facilitator within an organization,
acting as a bridge between the client, stakeholders and theacting as a bridge between the client, stakeholders and the
solution team.solution team.
Business analysis is distinct from financial analysis, projectBusiness analysis is distinct from financial analysis, project
management, quality assurance, organizational development,management, quality assurance, organizational development,
testing, training and documentation developmenttesting, training and documentation development..

 Now more than ever, IndustryNow more than ever, Industry
Emphasis on:Emphasis on:
 Scope Definition and ChangeScope Definition and Change
ManagementManagement
 Requirements Gathering,Requirements Gathering,
Documenting and ManagementDocumenting and Management
 Process Improvement andProcess Improvement and
ReusabilityReusability
 Validation and VerificationValidation and Verification
KKEYEY RROLEOLE?? (CONT.)(CONT.)

 Must be an outstanding communicatorMust be an outstanding communicator
 Must understand the SDLCMust understand the SDLC
 Must enjoy very detailed research and recordingMust enjoy very detailed research and recording
 Must be skilled at organizing and managing largeMust be skilled at organizing and managing large
amounts of information in various formsamounts of information in various forms
 Must be customer-focusedMust be customer-focused
 Must be flexibleMust be flexible
 Must come prepared with a toolkit of techniques toMust come prepared with a toolkit of techniques to
elicit excellent requirementselicit excellent requirements
WWHOHO MMAKES AAKES A GGREATREAT BBUSINESSUSINESS
AANALYSTNALYST??

What is a Business Analyst?What is a Business Analyst?
IIBA Definition of a Business Analyst:IIBA Definition of a Business Analyst:
Business Analysts are responsible for identifying business needs.Business Analysts are responsible for identifying business needs.
The Business Analyst is responsible for requirements development andThe Business Analyst is responsible for requirements development and
requirements management. Specifically, the Business Analyst elicits,requirements management. Specifically, the Business Analyst elicits,
analyzes, validates and documents business, organizational and/oranalyzes, validates and documents business, organizational and/or
operational requirements. Solutions are not predetermined by theoperational requirements. Solutions are not predetermined by the
Business Analyst, but are driven solely by the requirements of theBusiness Analyst, but are driven solely by the requirements of the
business. Solutions often include a systems development component, butbusiness. Solutions often include a systems development component, but
may also consist of process improvement or organizational change.may also consist of process improvement or organizational change.
The Business Analyst is a key facilitator within an organization, acting as aThe Business Analyst is a key facilitator within an organization, acting as a
bridge between the client, stakeholders and the solution team.bridge between the client, stakeholders and the solution team.
Business Analysis is distinct from financial analysis, project management,Business Analysis is distinct from financial analysis, project management,
quality assurance, organizational development, testing, training andquality assurance, organizational development, testing, training and
documentation development.documentation development.
International Institute for Business AnalysisInternational Institute for Business Analysis
http://www.iiba.comhttp://www.iiba.com

Thank You AllThank You All
 Following E-mail ID has been created withFollowing E-mail ID has been created with
an intention of having a repository of filesan intention of having a repository of files
related with Business Analysisrelated with Business Analysis
justin.amtexsystems@gmail.comjustin.amtexsystems@gmail.com
Password - businessanalysisPassword - businessanalysis
1] Interview questions for Business Analysts1] Interview questions for Business Analysts
2] Body of Knowledge – Business Analysis2] Body of Knowledge – Business Analysis
and more …………….and more …………….

Upload PPT Browse in IE with presenter

More Related Content

What's hot (7)

Viewers also liked (20)

Similar to Upload PPT Browse in IE with presenter (20)

More from techweb08 (20)

Upload PPT Browse in IE with presenter