UpSkillMA™ Overview Webinar
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The document outlines a webinar introduction to the upskillmatm program, which aims to enhance medical assistants' roles and skills in team-based care, quality improvement, and communication. It includes details on course offerings, dates, registration process, costs, and topics to be covered. The goal is to better prepare medical assistants for changes in the healthcare landscape and improve patient care outcomes.
UpSkillMA™ Overview Webinar
- 1. Welcome to Today's UpSkillMA™ Overview Webinar May 21, 2019
- 3. 3 Get the Most Out of Your Experience Use the Q&A Button to submit questions during today’s session Recording and slides will be available by email Polling Questions For further information, contact WeitzmanLearning@chc1.com TA Tools and Resources 5/1/2019
- 4. Webinar Agenda • Introduction to UpSkillMA™ • Overview of UpSkillMA™ Offerings – Content, Cost, Timeline, Registration • More Detail on – Interprofessional Team-Based Care Course • Implementing UpSkillMA™ • Questions & Comments
- 5. The Need for UpSkillMA™
- 6. Practicing MAs • Expand their professional scope of work • Become more integrated and integral team members • Become change agents in their health centers • Gain skills for ongoing career development
- 7. Health Centers • Gain MAs better prepared for organizational changes and payment reform • Enhance their ability to deliver patient-centered, team-based care in a value-based environment
- 8. Tell us about the medical assistants at your practice.
- 9. The Background for UpSkillMA™ Bodenheimer T, et. al. Ann Fam Med 2014;166-171.doi:10.1370/afm.161 Ten Building blocks of high- performing primary care
- 10. • Structure Online Self-paced, weekly format • Objectives/Goals Discuss best practices, potential pitfalls, challenges, and barriers to working as a medical assistant in primary care related to course topic Demonstrate understanding of core concepts Complete knowledge assessments Define key terms Course Information
- 11. Course Design Application in Practice Real life examples Learning Checks and Exercises Instructor and Subject Matter Expertise Context/ Theory Discussion among Participants
- 12. UpSkillMA™ 2019 Offerings • Understand core team based care concepts • Gain knowledge, skills & attitudes to excel in an interprofessional team Interprofessional Team-based Care • Gain an understanding of key quality improvement concepts • Learn how MAs collect and use data to support the delivery of high quality and value Quality Improvement & Making the Data Count • Enhance communications with patients on vaccines • Reinforce skills related to vaccine schedules, proper storage, and effective administration Immunizations • Understand common legal/ethical issues MAs experience • Develop effective communication, time management, and teamwork skills Professionalism & Effective Communication
- 13. What other topics would you like UpSkillMA™ courses to cover?
- 14. Interprofessional Team-Based Care Introduce interprofessional education and the patient-centered medical home model Review the make-up of the interprofessional team Review the role of each of the key members of the team in detail Explore concepts to model and improve interprofessional communication and teamwork Examine a complex primary care patient case to see the elements covered in the course through the lens of patient care instead of in a topical manner
- 15. Immunizations Review the importance of immunizations as a part of health promotion Review core concepts of the vaccine schedule, needle choice, and proper administration, storage, and handling and finally documentation of any vaccine-related events (vaccine errors, VAERs reporting, needle sticks, temperature excursions, etc.) Describe the use of catch-up schedules Review tools to support a comprehensive immunization program: standing orders, care gap reports, and others Discuss the role of patient education to improve vaccine acceptance rates
- 16. QI & Making the Data Count Review of key math concepts and calculations Define quality improvement and the model for improvement Describe the ways in which data are used to measure quality of care provided using primary care case examples Explore the basic tools used in quality improvement and health care measurement Review the importance of displaying data graphically over time Describe the use and interpretation of run charts
- 17. Professionalism & Effective Communication Understand the types of communication, including verbal, non-verbal, and written communications, for various audiences Learn about the nuances and variations in communication skills such as negotiation, conflict management, and facilitation Discuss professional development and goal setting Learn about time management and balancing priorities Demonstrate knowledge on legal and ethical responsibilities of the medical assistant
- 18. UpSkillMA™ 2019 Course Dates • Interprofessional Team-Based Care • June 3 • June 24 June • Immunizations • QI & Making the Data CountJuly/August • Professionalism & Effective CommunicationFall
- 19. Cost and Model • $30 per hour of content • Interprofessional Team-Based Care – 12 hour course • All Other Courses – 10 hour courses • We encourage group participation for all courses
- 20. How likely are you to use these courses? Which of the 2019 UpSkillMA™ courses are you most likely to utilize?
- 21. Register Your MAs Now! • Registration only takes 15 mins! • Courses are limited to 50 students • To register: Select one person from your health center to register all of your participating MAs Go to: www.regpacks.com/upskillma Create an account (email address and password) Enter required information about each participant Once registered, we will enroll them in the course
- 22. Contact Information Visit Our Website www.weitzmanlearning.org/upskillma Email Us weitzmanlearning@chc1.com Call Us 720-710-9050