Usability in a Multidisciplinary Team
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The document discusses the evolution of usability in multidisciplinary teams for web development. It notes that as the web has become more complex, with considerations for interoperability, compatibility, accessibility, functionality and standards, a multidisciplinary approach is needed where usability is a priority at every stage for all roles. It also discusses how the practice of usability has matured alongside developments in web standards and more people now identify with usability roles.
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Usability in a Multidisciplinary Team
- 1. Usability in a Multidisciplinary Team Lisa Herrod Melbourne Web Standards Group November 2006
- 2. Usability in a multidisciplinary team Usability at every stage for every role
- 3. Usability Why, What &… The Kebab Method
- 4. In the past Software and desktop apps Nielsen’s 10 heuristics Different considerations Less complex requirements Usability practitioners had less technical knowledge
- 5. The web changed all that
- 6. 2 Dimensional Multidimensional
- 7. Site complexity increased Improving the User Experience became more complex
- 8. The whole site impacts on the user experience
- 9. Interoperability Compatibility Accessibility Functionality Standards Speed Visual Design
- 10. These considerations were new in 1998 But they shouldn’t be new now
- 11. how did we cope? graceful degradation (hope it breaks well)
- 12. how did we cope? Bugs & hacks “ best viewed with” (a top down approach)
- 13. current best practice Progressive Enhancement A bottom up approach
- 14. Progressive Enhancement Start with essential components and build up
- 15. Progressive Enhancement Behavioural layer Presentational layer Semantic Structure & Accessibility Content
- 16. so the web is maturing user focused development user centered design Compare with the past…
- 18. the web has matured Web standards Web usability Industry groups (left right and center)
- 20. usability and web standards How are they related? WCAG 1 UCD = best practice
- 21. usability and web standards Good examples of UCD incorporate web standards
- 22. accessible ==usable clear link labels matching page title matching headers
- 23. usability accessibility web standards
- 24. usability is mainstream More people Identify with this role Are involved in usability Are Interested in usability
- 27. 30 people used this tag
- 30. employment UI Developer Online Producer Senior Flash guru Web Developer Web Designer Team leader – Javascript
- 33. The Experience Architect User research methods : contextual inquiry, paper prototyping, card sorting, personas and other ethnographic techniques Best practice information architecture principles Working with product teams to ensure that user research findings are tracked and acted on
- 34. … the experience architect Design and analysis of experiments or surveys International user research or remote user studies Accessibility and universal design Analysis of web server log data Knowledge of Web design / HTML Eye-tracking
- 35. Web Usability is Design, not QA
- 36. the client Sanity check post build Testing iteratively Political motivation
- 37. the design agency The client requested testing The agency supports a user centered approach
- 38. 2.0 Web apps are richer and more complex Usability practitioners need to grow with it
- 39. the perpetual beta Confirmation we’re heading the right way?