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Testing Plans: Mapping the Work
Thursday, February 23, 12
You got to know where
                    you want to go.


Thursday, February 23, 12
Thursday, February 23, 12
and you got to know
                       where the pitfalls are.


Thursday, February 23, 12
Thursday, February 23, 12
You need to know



Thursday, February 23, 12
• How
                     • When
                     • Where
                     • Who
                     • Why
                     • What
Thursday, February 23, 12
Worries:
                            Formal?
                            Casual?


Thursday, February 23, 12
Prepared.



Thursday, February 23, 12
Test plans also:



Thursday, February 23, 12
Serve as main communication vehicle




Thursday, February 23, 12
Defines required
                            resources.

Thursday, February 23, 12
Define
                            Focal points
                            Milestones




Thursday, February 23, 12
Parts of the Test Plan
Thursday, February 23, 12
Purpose, goals, and
                            objectives of the test


Thursday, February 23, 12
Broadly.
                            Major stuff.



Thursday, February 23, 12
Why are you testing?
                            What’s the impetus?


Thursday, February 23, 12
Reasons NOT to test:



Thursday, February 23, 12
Thursday, February 23, 12
• Improving user experience




Thursday, February 23, 12
• Improving user experience
                     • Everyone else is doing it




Thursday, February 23, 12
• Improving user experience
                     • Everyone else is doing it
                     • Space is available




Thursday, February 23, 12
• Improving user experience
                     • Everyone else is doing it
                     • Space is available
                     • Somebody wants to do something shiny


Thursday, February 23, 12
• Improving user experience
                     • Everyone else is doing it
                     • Space is available
                     • Somebody wants to do something shiny
                     • Market testing

Thursday, February 23, 12
Good reasons to test:



Thursday, February 23, 12
• Understanding which users can use the
                            product well.

                     • Compensating for acknowledged issues.
                     • Addressing specific complaints.


Thursday, February 23, 12
Research questions



Thursday, February 23, 12
Clear, succinct



Thursday, February 23, 12
Measurable
          Quantifiable

Thursday, February 23, 12
Don’t do this:



Thursday, February 23, 12
Thursday, February 23, 12
• Is the product usable?




Thursday, February 23, 12
• Is the product usable?
                     • Is the product ready for release or does it
                            need more work?




Thursday, February 23, 12
Thursday, February 23, 12
• How easily do users understand what is
                            clickable?




Thursday, February 23, 12
• How easily do users understand what is
                            clickable?

                     • How easily do they find X information?




Thursday, February 23, 12
• How easily do users understand what is
                            clickable?

                     • How easily do they find X information?
                     • How quickly & successfully do they register
                            for the service?




Thursday, February 23, 12
• How easily do users understand what is
                            clickable?

                     • How easily do they find X information?
                     • How quickly & successfully do they register
                            for the service?

                     • Where in the site do they go to find
                            Search?

Thursday, February 23, 12
Participant
                            characteristics


Thursday, February 23, 12
double-check
                             with client


Thursday, February 23, 12
# of participants



Thursday, February 23, 12
Participant types



Thursday, February 23, 12
Method (test design)



Thursday, February 23, 12
Why?



Thursday, February 23, 12
keeps everyone in the
                   team on the same page


Thursday, February 23, 12
multiple test
                            moderators


Thursday, February 23, 12
focuses test
                            development


Thursday, February 23, 12
protocols



Thursday, February 23, 12
Task list



Thursday, February 23, 12
Thursday, February 23, 12
• Description of task (1 line)




Thursday, February 23, 12
• Description of task (1 line)
                     • Materials/Machine states required




Thursday, February 23, 12
• Description of task (1 line)
                     • Materials/Machine states required
                     • Successful completion criteria



Thursday, February 23, 12
• Description of task (1 line)
                     • Materials/Machine states required
                     • Successful completion criteria
                     • Timing/Benchmarks


Thursday, February 23, 12
Goal:
             Indirectly expose usability flaws



Thursday, February 23, 12
Prioritize tasks:
                Frequency
                Criticality
                Vulnerability
                Readiness

Thursday, February 23, 12
Test environment,
                  equipment, and logistics


Thursday, February 23, 12
Test moderator role



Thursday, February 23, 12
Data to be collected
                            Evaluation measures


Thursday, February 23, 12
Report contents and
                               presentation


Thursday, February 23, 12

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