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Usability Testing
Presented By:
Akash Banginwar
Agenda
• What is usability testing?
• Steps For User Testing
• Test Plan
• Testing Format
• When to test
• Planning Your Test
• Deciding what to test
What is Usability Testing?
You Watch Customers
They Perform Tasks
You Note Their Problems
Making Recommendations
Rinse and repeat (i.e. iterate)
Steps For User Testing
Plan user tests
Conduct user tests
Analyze findings
Present findings
 Modify and re-test designs
Test Plan
• Purpose
• Problem statement/test objectives
• User profile
• Method (test design)
• Task list
• Test environment/equipment
• Test monitor role
• Evaluation measures (data to be collected)
• Report contents and presentation
Testing Format
Paper prototype
 HTML prototype
 Live site or application
 Competitor’s site or application
 Brand new site or application
Paper Prototype Example
When to test
 test early and test frequently
 identify problems before they get
coded.
Informal Usability Testing
Planning Your Test
• Decide what to test
• What are your objectives
• Recruit users
• Who is your target audience?
(eg. Male/Female)
• Write tasks that meet your objectives
Deciding what to test
• Understand requirements
• What do users want to accomplish?
• What does the company want to accomplish?
• Determine the goals
• What tasks does the web site or application
support?
• Decide on the area of focus
• Tasks that have the most impact on your site
• Typical tasks
• Most critical tasks
Usability Testing Video
• https://www.youtube.com/watch?v=BrV
nBdW6_rE
Thank You……

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Usability testing(Northeastern University-2014)

  • 2. Agenda • What is usability testing? • Steps For User Testing • Test Plan • Testing Format • When to test • Planning Your Test • Deciding what to test
  • 3. What is Usability Testing? You Watch Customers They Perform Tasks You Note Their Problems Making Recommendations Rinse and repeat (i.e. iterate)
  • 4. Steps For User Testing Plan user tests Conduct user tests Analyze findings Present findings  Modify and re-test designs
  • 5. Test Plan • Purpose • Problem statement/test objectives • User profile • Method (test design) • Task list • Test environment/equipment • Test monitor role • Evaluation measures (data to be collected) • Report contents and presentation
  • 6. Testing Format Paper prototype  HTML prototype  Live site or application  Competitor’s site or application  Brand new site or application
  • 8. When to test  test early and test frequently  identify problems before they get coded.
  • 10. Planning Your Test • Decide what to test • What are your objectives • Recruit users • Who is your target audience? (eg. Male/Female) • Write tasks that meet your objectives
  • 11. Deciding what to test • Understand requirements • What do users want to accomplish? • What does the company want to accomplish? • Determine the goals • What tasks does the web site or application support? • Decide on the area of focus • Tasks that have the most impact on your site • Typical tasks • Most critical tasks
  • 12. Usability Testing Video • https://www.youtube.com/watch?v=BrV nBdW6_rE