User Guide En 7435

Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the
United States. Contents of this publication may not be reproduced in any form without permission of
Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed
by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software
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Xerox®, CentreWare®, WorkCentre®, PrintingScout®, and Walk-Up® are trademarks of Xerox Corporation in the
United States and/or other countries.
Adobe Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks
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HP-GL®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other
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X/Open Company Limited.
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Contents
1 Safety
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operational Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Symbols Marked on Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2 Features
Before Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Xerox Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear-Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Document Feeders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Telephone Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Professional Finisher (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Office Finisher LX (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Integrated Finisher (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
WorkCentre Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Control Panel Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3 Network Basics
Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Operating System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting via Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Installing the Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Choosing a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing the Driver (Windows 2000 or Later) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the Driver (Macintosh OS X 10.4 or Later) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the Driver (UNIX/Linux). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accessing CentreWare IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4 Printing
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Recommended Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
General Media Loading Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Media That Can Damage Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Paper Storage Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Supported Media Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tray Media Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Loading Media in Tray 1, 2, 3 or 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Loading Media in Tray 5 (Bypass). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Loading Envelopes in Tray 5 (Bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring the Envelope Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Loading Envelopes in the Envelope Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading Paper in the High Capacity Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading Paper in the Tandem Tray Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing on Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printing on Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Windows Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Macintosh Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Printing on Both Sides of the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printing a 2-Sided Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
2-Sided Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Selecting Which Paper to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing Multiple Pages on a Single Sheet (N-Up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printing Booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using Color Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printing in Black and White. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Transparency Separators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Printing Cover Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Scaling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

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Printing Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printing Mirror Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating and Saving Custom Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Job Completion Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Printing Special Job Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Sending Secure Print, Sample Set, Delay Print or Saved to Mailbox Jobs . . . . . . . . . . . . 84
Printing or Deleting Secure Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Printing or Deleting Sample Set Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Printing or Deleting Delay Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Printing or Deleting Saved to Mailbox Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

5 Copying
Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Adjusting Copy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Image Quality Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Layout Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Output Format Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Advanced Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

6 Faxing
Fax Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Enabling and Configuring Fax Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Server Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Sending a Server Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Sending an Internet Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Faxing from your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Selecting Fax Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Lighten/Darken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Setting 2-Sided Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Selecting the Original Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Setting the Fax Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Setting Original Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Book Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Reduce/Enlarge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Clear Pending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Additional Fax options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Adding Addresses to the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

7 Scanning
Scanning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Loading Original Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

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Scan to Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Setting Email Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Scan to Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Creating a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Scanning to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Send from Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Using Job Flow Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Scan to PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Using the Xerox Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Creating Scan Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Deleting Scan Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Managing Xerox Scan Utility Folder and Email Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Using the Scan to Email and Copy to Folder Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Importing Scanned Files into an Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Managing Images at Your Computer Using CentreWare IS . . . . . . . . . . . . . . . . . . . . . . . . . .144
Downloading Images From a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Printing Images From a Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Deleting Image Files From a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Setting Scan Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Advanced Scanning Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

8 Maintenance
Maintenance and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Locating the Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Usage Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Cleaning the Document Glass and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Cleaning the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Cleaning the Document Feeder Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Cleaning the Printhead Lenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Replacing the Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Replacing the Waste Toner Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Replacing the Drum Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Replacing the Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Replacing the Transfer Belt Cleaner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Replacing the Transfer Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Emptying the Hole Punch Waste Container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Office Finisher LX Hole Punch Waste Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Professional Finisher Hole Punch Waste Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

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Installing Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Staple Replacement for Integrated Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Main Staple Replacement for Office LX Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Booklet Maker Staple Replacement for Office Finisher LX. . . . . . . . . . . . . . . . . . . . . . . . .183
Main Staple Replacement for Professional Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Booklet Staple Replacement for the Professional Finisher. . . . . . . . . . . . . . . . . . . . . . . . .186
Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

9 Troubleshooting
Fault Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Printer Does not Turn On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Printing Takes Too Long. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Printer Resets or Turns Off Frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Printer Is Making Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
The Date and Time Are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Duplex Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Clearing Paper Jams in Tray 1, Tray 2, Tray 3 or Tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Clearing Paper Jams in Tray 5 (Bypass). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Clearing Jams in Top Left Cover A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Clearing Paper Jams in Bottom Left Cover C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Clearing Paper Jams in Bottom Left Cover D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Clearing Paper Jams in Duplex Unit B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Clearing Jams in the Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Clearing Paper Jams in the Integrated Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Clearing Paper Jams in the Office LX Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Clearing Paper Jams in the Professional Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Solving Problems with Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Minimizing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Clearing Staple Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Clearing Staple Jams in the Integrated Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Clearing Main Staple Jams in the Office LX Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Clearing Main Staple Jams in the Professional Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Clearing Booklet Staple Jams in the Professional Finisher . . . . . . . . . . . . . . . . . . . . . . . . .230
Copy/Scan Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Fax Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Problems Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Problems Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

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Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Fax and Scan Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Weblinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

A Product Specifications
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Relative Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Operating Voltage/Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Maximum Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
USA Energy Star Qualified Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Standard Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

B Regulatory Information
Basic Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
United States (FCC Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Canada (Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Ozone Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Copy Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Other Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Fax Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
New Zealand Telecom Warning Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Material Safety Data Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257

8 WorkCentre 7425/7428/7435
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C Recycling and Disposal
All Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262
Other Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Index

WorkCentre 7425/7428/7435 9
User Guide

10 WorkCentre 7425/7428/7435
User Guide

Safety
1
This chapter includes:
• Electrical Safety on page 12
• Maintenance Safety on page 14
• Operational Safety on page 15
• Symbols Marked on Printer on page 17

Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
printer.

11

Safety

Electrical Safety
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Make sure each end of the
cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Do not use an extension cord or power strip.
• Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and
power. Review the printer’s electrical specification with an electrician if necessary.
Warning: Avoid the potential of electrical shock by ensuring that the printer is properly grounded.
Electrical products may be hazardous if misused.
• Do not place the printer in an area where people might step on the power cord.
• Do not place objects on the power cord.
• Do not block the ventilation openings. These openings are provided to prevent overheating of the
printer.
• Do not drop paper clips or staples into the printer.
• Do not push objects into slots or openings on the printer. Making contact with a voltage point or
shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative to correct the problem.

12 WorkCentre 7425/7428/7435
User Guide

Electrical Safety

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Warning: Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are specifically instructed to do so. Power should be OFF when
performing these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.

The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.

If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Caution: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.

WorkCentre 7425/7428/7435 13
User Guide

Safety

Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
• Do not use aerosol cleaners. The use of supplies that are not approved may cause poor
performance and could create a hazardous condition.
• Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

14 WorkCentre 7425/7428/7435
User Guide

Operational Safety

Operational Safety
This section includes:
• Printer Location on page 15
• Operational Guidelines on page 15
• Printer Supplies on page 16

Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of
your printer.

Printer Location
• Place the printer in a dust-free area within a temperature range of 50° F to 82° F (10° C to 28° C)
and a relative humidity range of 15 percent to 85 percent (non-condensing).
• Place the printer in an area where there is adequate space for ventilation, operation, and servicing.
• Do not place the printer directly on a carpeted floor (without a cart or stand). Airborne carpet fibers
can be pulled into the printer and cause print and copy quality problems.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
product.

Operational Guidelines
• Do not block or cover the slots and opening on the printer. The printer may overheat without
adequate ventilation.
• Place the printer on a level, solid non-vibrating surface with adequate strength to hold the weight
of the printer. The base printer weight without any packaging materials is approximately 101 kg
(222 lb.).
• Keep hands, hair, neckties, etc., away from the exit and feed rollers.
• Do not remove the paper source tray that you selected in either the printer driver or control panel
when the printer is printing or copying.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.

WorkCentre 7425/7428/7435 15
User Guide

Safety

Printer Supplies
• Use the supplies specifically designed for your printer. The use of unsuitable materials may cause
poor performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this
product. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
may vary outside these areas; please contact your local representative for details.

16 WorkCentre 7425/7428/7435
User Guide

Symbols Marked on Printer

Symbols Marked on Printer

Symbol Description

Warning or Caution:

Ignoring this warning could cause serious injury or even death.

Ignoring this caution could cause injury or damage to the property.

Hot surface on or in the printer. Use caution to avoid personal injury.

Do not touch components with this symbol as personal injury could result.

Do not burn the item.

Hot surface. Wait the indicated time before handling.

WorkCentre 7425/7428/7435 17
User Guide

Safety

18 WorkCentre 7425/7428/7435
User Guide

Features
2
• Before Using the Printer on page 20
• Parts of the Printer on page 21
• Printer Configurations on page 28
• Control Panel on page 30
• More Information on page 34

19

Features

Before Using the Printer
Xerox Welcome Center
If you need assistance during or after product installation, visit the Xerox website for online solutions
and support.

www.xerox.com/office/worldcontacts

If you require further assistance, contact our experts at the Xerox Welcome Center. A local
representative telephone number may have been provided when the product was installed. For
convenience and future reference, please record the telephone number in the space below.

Welcome Center or local representative telephone number:

#______________________________________

Xerox US Welcome Center: 1-800-821-2797

Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)

If you need any additional help using your printer:
1. Refer to this User Guide.
2. Contact the Key Operator.
3. Visit our Customer Web Site at www.xerox.com/office/WC7425_WC7428_WC7435support or
contact the Xerox Welcome Center.

Please have your printer’s serial number when contacting Xerox.

The Welcome Center will want to know the following information: The nature of the problem, the serial
number of the printer, the fault code (if any), as well as the name and location of your company. Follow
the steps below to look up the serial number of the printer.
1. On the printer’s control panel, press Machine Status.
2. The Machine Information tab displays by default. The serial number is displayed on the left side
of the printer touch screen.
Note: The serial number is also found on the metal plate on the left side of the printer behind
Cover A.

20 WorkCentre 7425/7428/7435
User Guide

Parts of the Printer

• Front-Left View on page 21
• Rear-Left View on page 22
• Document Feeders on page 23
• Internal Components on page 24
• Professional Finisher (optional) on page 25
• Office Finisher LX (optional) on page 26
• Integrated Finisher (optional) on page 27

Front-Left View

1. Document cover
2. Document glass
1 3. Control panel
4. Center tray-upper
2
5. Center tray-lower
3
4 6. Power switch
12 5
6 7. Front cover
7 8. Tray 1 and optional Tray 2, 3, 4
11 8 9. Locking casters
10. Adjuster foot
10
9 11. Tray 5 (Bypass)

wc74xx-001
12. Left top tray

WorkCentre 7425/7428/7435 21
User Guide

Features

Rear-Left View

5 1
9
8 6 2
7

4

3

wc74xx-002

1. Top left cover 6. Fax connection (optional)
2. Upper left cover 7. USB connection (optional)
3. Bottom left cover 8. USB memory card connection (optional)
4. Circuit breaker 9. Ethernet connection
5. Parallel connection (optional)

22 WorkCentre 7425/7428/7435
User Guide


Document Feeders

1 2 3 4 5 6

8
7

wc74xx-004
wc74xx-005

1. Confirmation indicator 5. Document guides
2. Lever 6. Document feeder tray
3. Left cover 7. Document output tray
4. Inner cover 8. Document glass

WorkCentre 7425/7428/7435 23
User Guide

Features

Internal Components

1. Drum Cartridge Release Lever
1
2. Toner Cartridges
2
8
3 3. Transfer Belt Cleaner
7 4 4. Waste Toner Container
5
6 5. Drum Cartridges
6. Drum Cartridge Cover
7. Transfer Roller

wc74xx-003 8. Fuser Assembly

Telephone Connections

LINE3

4
LINE2

3
TE L LINE1

1 2

wc74xx-006

1. Tel 3. Line 2
2. Line 1 4. Line 3

24 WorkCentre 7425/7428/7435
User Guide


Professional Finisher (optional)

1
2
3
4

5
6

7

8

wc74xx-008

1. Front cover 5. Staple cartridge
2. Right top tray 6. Right bottom tray (Booklet Maker)
3. Exit cover 7. Booklet unit
4. Right middle tray 8. Center tray (front transport cover)
Note: Center tray-upper is removed
when a finisher is installed.

WorkCentre 7425/7428/7435 25
User Guide

Features

Office Finisher LX (optional)

1. Tray attachment
2. Booklet unit (optional)

1 3. Booklet unit side cover
(optional)
2
4. Booklet staple cartridge
3
(optional)

4 5. Top cover
5
14 6 6. Right middle tray
13 7
8 7. Creaser unit (optional)
12 9
8. Staple cartridge
11
10
9. Front cover
10. Office Finisher LX
11. Front transport cover
12. Hole-punch waste container
wc74xx-007
13. Hole punch unit (optional)
14. Center tray-lower
Note: Center tray-upper is
removed when a finisher is
installed.

26 WorkCentre 7425/7428/7435
User Guide


Integrated Finisher (optional)

1. Center tray
Note: Center tray-upper is removed
when the finisher is installed.
5 1 2. Integrated Finisher
4 2
3. Staple cartridge

3 4. Front cover
5. Top cover

wc74xx-009

WorkCentre 7425/7428/7435 27
User Guide

Features

Printer Configurations
• Standard Features on page 28
• WorkCentre Configurations on page 28
• Options on page 29

Standard Features
The WorkCentre 7425/7428/7435 provides many capabilities to meet your copy and print needs:
• Copy, print, and optional scan and fax
• Maximum copy speed of up to 35 pages per minute (PPM) for color and black & white copying (on
letter size plain paper) depending on configuration
• 1200 x 2400 dpi LED imaging and copy quality
• Copy and print document size up to 11 x 17 inch (12 x 18 inch/SRA3 optional)
• Automatic 2-Sided printing
• Duplex Automatic Document Feeder with capacity of up to 75 sheets
• Color touch screen display on control panel
• Tray 1 with capacity of up to 250 sheets
• Bypass tray with capacity of up to 100 sheets
• 1.5 GB memory
• Internal hard drive for feature support
• PostScript and PCL
• Ethernet 10/100Base-TX connection

WorkCentre Configurations
The printer is available in three configurations:

Print Speed in PPM
Model
(Single and Double Sided)

WorkCentre 7425 20 color/25 monochrome



28 WorkCentre 7425/7428/7435
User Guide

Printer Configurations

Options
The following options are available for the WorkCentre 7425/7428/7435:
• PostScript Kit (for regions where this is not standard)
• Integrated Finisher
• Office Finisher LX
• Professional Finisher
• Scan Kit
• Scan to PC Desktop
• Envelope Tray
• Three Tray Module with 12 x 18 inch/SRA3 support
• High Capacity Feeder with 12 x 18 inch/SRA3 support
• High Capacity Tandem Tray
• Parallel Printing Kit
• Media Card Reader
• USB Thumbdrive Print Kit
• Standard Work Surface
• Thumbnail Preview Kit
• Server Fax
• One line or Three Line Fax
• Job Based Network Accounting Kit (for regions where this is not standard)
• Data Security Kit (for regions where this is not standard)
• Secure Watermark Kit
• Secure Access Kit
• FreeFlow SmartSend
• Convenience Stapler
• Xerox Common Access Card
• Foreign Device Interface

For more information on options, go to:

www.xerox.com/office/WC7425_WC7428_WC7435supplies

WorkCentre 7425/7428/7435 29
User Guide

Features

Control Panel
• Control Panel Layout on page 30
• Printer Information on page 32

Control Panel Layout

Touch Screen Displays and Controls
• Displays the printer’s current operating status.
• Provides access to copy, print, scan, and fax features.
• Provides access to information pages.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.

30 WorkCentre 7425/7428/7435
User Guide

Control Panel

Buttons

1 2 3 4 5

6
7

8

9

14 13 12 11 10 wc74xx-022

1. Touch Screen 8. Stop
Displays information and provides access to Temporarily stops the current job. Follow the
printer functions. touch screen message to cancel or resume your
job.
2. Services Button
Displays the printer functions on the touch 9. Start
screen. Starts the job.

3. Log In/Out 10. Alphanumeric Keypad
Provides password protected access to the printer 11. C
default settings.
Deletes numeric values or the last digit entered.
4. Language 12. Dial Pause
Changes control panel language.
Enters a pause in a telephone number when
5. Energy Saver Button transmitting a fax.

When printer is in low power mode, press once to 13. Machine Status Button
cancel low power mode. Press while the printer is
Displays the current status of the printer on the
in normal mode to enter low power mode.
touch screen.
6. Clear All 14. Job Status Button
If pressed once, resets the default settings and
Displays job progress information on the touch
displays the first screen for the current selection.
screen.
If pressed twice, resets all the features to their
default settings.

7. Interrupt
Temporarily stops the current copy job to allow a
priority job to be run.

WorkCentre 7425/7428/7435 31
User Guide

Features

Printer Information
Your printer provides status information both from the touch screen on the control panel and in printed
reports. Usage and billing information is also available from the touch screen.

Status Information
View job status to check and manage current and pending jobs:
1. Press the Job Status button on the printer control panel.
2. Select the desired job on the touch screen. Use the scroll arrows at the right of the list if necessary.

Print the configuration report to see a detailed list of printer configuration, settings and status.
1. Press the Machine Status button.
2. Select the Machine Information tab on the touch screen.
3. Select Print Reports, then select Printer Reports.
4. Select Configuration Report, then press the green Start button.

Billing Meters
The billing meters screen displays printer usage and billing information.
1. On the printer control panel, press the Machine Status button.
2. On the printer touch screen, touch the Billing Information tab.
3. The Billing Meters are displayed on the left of the screen.
4. For more detailed information, touch Usage Counters.

32 WorkCentre 7425/7428/7435
User Guide

Control Panel

Auditron Setup
Auditron is used to track billing and control access to printer features for each user. Auditron Mode
controls access to copy, scan, fax or print. After Auditron Mode is enabled, the user will be required
press the Log In/Log Out button and then enter their User ID information in order to use the printer.

To use Auditron, it is recommended that you first set up user accounts. You can create up to 1,000 user
accounts. The Auditron user accounts names and IDs must be unique from other user account names
and IDs.

User accounts must specify User ID, User Name, Feature Access and Account Limit.
Note: Enabling Auditron requires the system administrator password.
1. Press the Log In/Log Out button and enter the system administrator login information, then press
the Machine Status button.
2. On the printer touch screen, touch the Tools tab. On the next screen, touch Accounting, then
Accounting Type.
3. On the next screen, touch Local Accounting, then touch Save.
4. Press the Log In/Log Out button. On the Reboot Machine screen, touch Reboot Now. The printer
will reboot.

Auditron Mode is now enabled.

WorkCentre 7425/7428/7435 33
User Guide

Features

More Information
You can obtain more information about your printer and its capabilities from the following sources.

Information Source

Read Me Packaged with printer

Installation Guide Packaged with printer

Quick Use Guide Packaged with printer

Functional Posters Packaged with printer

User Guide (PDF) Software and Documentation CD-ROM
www.xerox.com/office/WC7425_WC7428_WC7435docs
System Administrator Guide www.xerox.com/office/WC7425_WC7428_WC7435docs
Recommended Media List www.xerox.com/paper (United States)
www.xerox.com/europaper (Europe)
Printer Management Tools www.xerox.com/office/WC7425_WC7428_WC7435drivers
Online Support Assistant www.xerox.com/office/WC7425_WC7428_WC7435support
Technical Support www.xerox.com/support
Information pages Print from the control panel

34 WorkCentre 7425/7428/7435
User Guide

Network Basics
3
• Choosing a Connection Method on page 36
• Installing the Printer Drivers on page 38
• CentreWare Internet Services on page 42

See also:
Online Support Assistant at www.xerox.com/office/WC7425_WC7428_WC7435support

35

Network Basics

Choosing a Connection Method
The printer can be connected to an Ethernet network, or optionally, using a USB cable.
• Ethernet: Allows multiple computers to communicate with the printer. A network connection is
required for each computer. With a network connection, you can access printer settings and status
information using CentreWare Internet Services (a Web-based interface).
• USB: A connection for printing from a single computer. A USB cable is required to connect to the
printer, so the computer must be located near the printer. Many functions requiring internet access
and network communication (such as Scan to Folder and Internet Faxing) are not available.
Note: Cables and other networking hardware such as hubs or routers are not included with your
printer and must be purchased separately.
Note: USB and Ethernet ports must be configured by the system administrator. For more
information, see the System Administrator Guide.

Operating System Requirements
• PC: Windows 2000, XP, Windows Vista, Windows Server 2003 or newer.
• Macintosh: OS X, version 10.3 or newer.

wc74xx-159

Connecting via Ethernet
An Ethernet connection allows multiple computers to connect to the printer. All functionality is
available, including access to CentreWare Internet Services (CentreWare IS).

To connect to the printer to an Ethernet network:
• Single Computer: Connect one end of a Category 5 twisted pair cable to a live network drop.
Connect the opposite end of the cable to the RJ-45 socket.
• Multiple Computers: Connect a standard Ethernet cable from each computer to an Ethernet hub
or a Cable/DSL router. Connect a standard Ethernet cable from the hub/router to the printer’s
RJ-45 socket.

36 WorkCentre 7425/7428/7435
User Guide

Choosing a Connection Method

Connecting via USB
To connect via USB:
1. Power off the printer and the computer.
2. Connect the A end of a USB 2.0 A/B cable to your computer, and the B end to the printer’s
USB port.
3. Power on the printer.
4. Power on the computer.

See also:
System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs


WorkCentre 7425/7428/7435 37
User Guide

Network Basics

Installing the Printer Drivers
• Choosing a Printer Driver on page 38
• Installing the Driver (Windows 2000 or Later) on page 39
• Installing the Driver (Macintosh OS X 10.4 or Later) on page 40
• Installing the Driver (UNIX/Linux) on page 41

Choosing a Printer Driver
To access special printing options, you must install a Xerox printer driver.

Xerox provides drivers for a variety of page description languages and operating systems. The
following printer drivers are available:

Printer Driver Description

Windows PostScript Driver This genuine Adobe® PostScript® driver allows you to access all of the
(Windows 2000/Windows 2003 printing options of your printer and is the default driver on the Software
Server/Windows 2008 and Documentation CD-ROM.
Server/XP/Vista)

PCL 5 and PCL 6 Driver The Printer Command Language driver can be used for applications
(Windows 2000/Windows 2003 requiring PCL 5 or PCL 6.
Server/Windows 2008
Server/XP/Vista)

Xerox Global Print Driver This is a printer driver for use with any PostScript printer on your
(Windows) network, even those made by other manufacturers. It configures itself
for your individual printer upon installation.

Xerox Mobile Express Driver This is a printer driver for use with any PostScript printer on your
(Windows) network, even those made by other manufacturers. It configures itself
for the printer you select every time you print. If you travel frequently to
the same sites, you can save your favorite printers in that location and
the driver will remember your settings.

Macintosh OS X Driver This driver allows you to access all of the printing options of your printer
(Macintosh OS X version 10.3 or from a Macintosh.
newer)

UNIX Driver This driver enables printing from a UNIX operating system.

Go to www.xerox.com/office/WC7425_WC7428_WC7435drivers for the latest printer drivers.

38 WorkCentre 7425/7428/7435
User Guide


Installing the Driver (Windows 2000 or Later)

Preliminary Steps
Before installing a printer driver, verify that the printer is plugged in, turned on, and connected to an
active network.

Quick CD-ROM Install Steps
1. Insert the CD-ROM into your computer’s CD-ROM drive. If the installer does not launch, do
the following:
• Click Start, then click Run.
• In the Run window, type: <CD drive>:Setup.exe.
2. If you want to change the language, click the Language button, select the desired language from
the list, then click OK.
3. Click Install Drivers, then click Install Print and Scan Drivers.
4. Agree to the License Agreement.
5. Select your printer in the list of discovered printers, and click Install.
6. If your printer does not appear in the list of discovered printers:
a. Click the IP Address or DNS Name button near the top of the window.
b. Type the address or name of the desired printer, then click Search. (To see the IP address of the
printer, press the Machine Status button on the printer control panel. The IP address is
displayed on the left side of the touch screen.)
c. When the printer is displayed in the window, click Install.
7. Select the desired printer driver:
• PostScript
• PCL 5
• PCL 6
8. Select the desired scan driver:
• TWAIN
• WIA
• Enable Xerox Scan Utility
9. Follow the onscreen instructions.

See also:

WorkCentre 7425/7428/7435 39
User Guide

Network Basics

Installing the Driver (Macintosh OS X 10.4 or Later)
To install the printer driver:
1. Insert the Software and Documentation CD-ROM into the CD-ROM drive.
2. Open the Mac folder, then open Mac OS 10.3+Universal Installer.
3. Open WorkCentre 7425/7428/7435 CD.dmg.
4. Run the VISE installer to install the printer driver.
5. Enter your password, then agree to the License Agreement.
6. Select your printer in the list of discovered printers, and click Install.
7. If your printer does not appear in the list of discovered printers:
a. Click Enter Printer’s IP Address or DNS Name near the bottom of the window.
b. Type the address or name of the desired printer, then wait for the computer to find the printer.
(To see the IP address of the printer, press the Machine Status button on the printer control
panel. The IP address is displayed on the left of the touch screen.)
8. Click the Install button when it illuminates.
9. When the installer completes, click Finish.

The printer should now appear in the printer drop-down lists when printing from an application.

See also:

USB Connection
To install the printer driver from the Software and Documentation CD-ROM:
1. Insert the CD-ROM into the CD-ROM drive.
Note: Open the Printer Setup Utility for Macintosh OS X 10.4 or earlier. To locate utilities on the
Macintosh hard drive, open the Applications folder, then open the Utilities folder. In OS X 10.5,
the printer setup is integrated in the operating system. The steps are similar.
2. Click the Add button.
3. Select USB from the drop-down menu.
4. Select the printer in the window.
5. Select Xerox from the manufacturers in the drop-down menu.
6. Select the appropriate printer configuration from the list of available printers.
7. Click the Add button.

If the Software and Documentation CD-ROM is not available, download the latest driver from
www.xerox.com/office/WC7425_WC7428_WC7435drivers.

40 WorkCentre 7425/7428/7435
User Guide


Installing the Driver (UNIX/Linux)
Your printer supports connection to a variety of UNIX platforms through the network interface. The
workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are:
• AIX 5
• HPUX 11.0 / 11i
• Solaris SPARC 8/9/10
• Solaris x86 10
• Redhat Fedora Core 5
• Redhat Enterprise Linux v4
• OpenSuse 11

For more information, see the System Administrator Guide at
www.xerox.com/office/WC7425_WC7428_WC7435docs.

WorkCentre 7425/7428/7435 41
User Guide

Network Basics

CentreWare Internet Services
CentreWare Internet Services (CentreWare IS) provides a simple interface that enables you to manage
and monitor your printer from your computer using the printer’s embedded Web server. It provides you
with access to printer status, printing and scanning functions. Using CentreWare IS, you can access
your printer over a TCP/IP network using a Web browser.

CentreWare IS enables you to:
• Check printer paper supply status from your computer.
• Check status of toner and other consumables.
• Submit print jobs.
• Access and manage scan files stored in printer folders.
Note: CentreWare IS requires a Web browser and a TCP/IP connection between the printer and the
network (in Windows, Macintosh, or UNIX environments). Your system administrator must enable
TCP/IP and HTTP in the printer, and a browser that supports JavaScript is required. If JavaScript is
disabled, a warning message appears and CentreWare IS may not function properly.

To use CentreWare IS, you will need your printer’s IP address.

Viewing the Printer IP Address:
2. The IP Address is displayed on the left of the printer touch screen.

Accessing CentreWare IS
1. At your computer, launch your Web browser.
2. Type the printer’s IP address into the Web browser’s address bar, then press Enter.

The CentreWare IS status page displays on your computer’s screen.
Note: Bookmarking the printer’s IP address in your Web browser will make it easier to
communicate with the printer later.

42 WorkCentre 7425/7428/7435
User Guide

Printing 4
• Overview on page 44
• Supported Media on page 45
• Loading Media on page 47
• Printing on Special Media on page 60
• Setting Printing Options on page 63
• Printing on Both Sides of the Paper on page 67
• Selecting Which Paper to Use on page 69
• Printing Multiple Pages on a Single Sheet (N-Up) on page 70
• Printing Booklets on page 71
• Using Color Corrections on page 73
• Printing in Black and White on page 74
• Transparency Separators on page 75

43

Printing

Overview
1. If necessary, load the appropriate media in the tray, then specify the size, color, and type on the
printer’s touch screen.
2. Access the print menu in your software application (File > Print or CTRL+P in Windows, File > Print,
or CMD+P on a Macintosh for most software applications).
3. In your application’s print dialog box, select the printer, then click Properties or Preferences
(Windows), or Xerox Features for Macintosh. The title of the button may vary depending on
your application.
4. Adjust the printer driver settings as necessary, then:
• Click OK (Windows), then click OK to send the print job to the printer. The steps may vary
depending on your application.
• Click Print for Macintosh to send the print job to the printer.

44 WorkCentre 7425/7428/7435
User Guide

Supported Media

Supported Media
• Recommended Media on page 45
• General Media Loading Guidelines on page 45
• Media That Can Damage Your Printer on page 45
• Paper Storage Guidelines on page 46

Your printer is designed to be used with a variety of media types. Follow the guidelines in this section to
ensure the best print quality and to avoid jams.

For best results, use Xerox printing media specified for your WorkCentre 7425/7428/7435.

Recommended Media
A complete, regularly updated list of recommended media types is available at:
• www.xerox.com/paper Recommended Media List (United States)
• www.xerox.com/europaper Recommended Media List (Europe)

Ordering Media
To order paper, transparencies, or other specialty media, contact your local reseller or go to:
www.xerox.com/office/WC7425_WC7428_WC7435supplies.
Warning: Damage caused by using unsupported paper, transparencies, and other specialty media
is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total
Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside
these areas; please contact your local representative for details.

General Media Loading Guidelines
Follow these guidelines when loading paper and other media in the appropriate trays:
• Use only recommended Xerox transparencies; print quality may vary with other transparencies.
• Do not print on label stock once a label has been removed from a sheet.
• Use only paper envelopes. Print envelopes single sided only.
• Do not overload the paper trays.
• Adjust the paper guides to fit the paper size.

Media That Can Damage Your Printer
Your printer is designed to use a variety of paper and media types for print and copy jobs. However,
some media can cause poor output quality, increased paper jams, or damage to your printer.

WorkCentre 7425/7428/7435 45
User Guide

Printing

Do not use the following:
• Rough or porous media
• Inkjet paper
• Transfer paper
• Dura paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media other than supported transparencies

Paper Storage Guidelines
Providing good storage conditions for your paper and other media contributes to optimum
print quality.
• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from
ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is
particularly damaging to paper items. The intensity and length of exposure to visible light on
paper should be reduced as much as possible.
• Maintain constant temperatures and relative humidity.
• Avoid storing paper in attics, kitchens, garages, or basements. These spaces usually have exterior
walls, which are more likely to collect moisture on the inside surface.
• Store paper flat, either on pallets, cartons, shelves, or in cabinets.
• Avoid having food or drinks in the area where paper is stored or handled.
• Do not open sealed packages of paper until you are ready to load them into the printer. Leave
stored paper in the original packaging. For most commercial-cut size grades, the ream wrapper
contains an inner lining that protects the paper from moisture loss or gain.
• Some specialty media is packaged inside resealable plastic bags. Store the media inside the bag
until you are ready to use it; keep unused media in the bag and reseal it for protection.

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Loading Media
• Supported Media Sizes and Weights on page 48
• Tray Media Compatibility on page 49
• Loading Media in Tray 1, 2, 3 or 4 on page 51
• Loading Media in Tray 5 (Bypass) on page 52
• Configuring the Envelope Tray on page 54
• Loading Envelopes in the Envelope Tray on page 55
• Loading Paper in the High Capacity Feeder on page 55
• Loading Paper in the Tandem Tray Module on page 59

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Supported Media Sizes and Weights
Tray # Supported Standard Size Paper Basis Paper Stack
Weight Capacity Height
Maximum

Printer 1 Min: A5 SEF 60 – 256 gsm 520 sheets 54 mm
Max: A3 SEF, 11x17” SEF

3 Tray Module 2, 3, 4 Min: A5 SEF 60 – 256 gsm 520 sheets 54 mm
Max: SRA3 SEF, 12x18” SEF

High Capacity 2 Min: A5 SEF 60 – 256 gsm 520 sheets 54 mm
Tandem Tray Max: SRA3 SEF, 12x18” SEF

3 Min: A5 SEF 60 – 256 gsm 867 sheets 93 mm
Max: A4 LEF or Letter LEF

4 Min: A5 SEF 60 – 256 gsm 1133 sheets 122 mm
Max: A4 LEF or Letter LEF

Bypass 5 Min: postcards, envelopes 60 – 256 gsm 100 sheets 10 mm
Max: SRA3 SEF, 12x19” SEF
Custom size: 3.5 to 12.6” width
x 3.86 to 19” height

High Capacity 6 Min: B5 LEF or 7.25x10.5” LEF 60 – 216 gsm 2000 sheets 228 mm
Feeder Max: A4 LFE, Letter LEF

Envelope Tray Replaces Custom size 75 – 90 gsm 60 #10 43 mm
Tray 1 No. 10 Envelope (4.1x9.5") envelopes
Monarch Envelope (3.9x7.5")
DL Envelope (110x220 mm)
C5 Envelope (162x229 mm)

Note: SEF: short-edge feed
Note: LEF: long-edge feed
Note: Paper capacity based on 20lb (75 gsm) paper

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Tray Media Compatibility
Tray # Supported Paper Type

Printer Tray 1 and 3 Tray Module 1, 2, 3, 4 Plain
Plain Reload
Punched
Letterhead
Transparency
Heavyweight (HW) (106 – 169 gsm)
HW Reload (106 – 169 gsm)
Extra-HW (X-HW) (170 – 256 gsm)
X-HW Reload (170 – 256 gsm)
Recycled
Bond
Labels (106 – 169 gsm)
Pre-Printed
Gloss (106 – 169 gsm)
Gloss Reload (106 – 169 gsm)
HW Gloss (170 – 256 gsm)
HW Gloss Reload (170 – 256 gsm)

High Capacity Tandem Tray 2, 3, 4 Plain
Plain Reload
Punched
Letterhead
Transparency
Recycled
Bond
Pre-Printed
Gloss (106 – 169 gsm)

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Bypass 5 Plain
Plain Reload
Punched
Letterhead
Transparency
Lightweight
Recycled
Bond
Pre-Printed
Envelope
Gloss (106 – 169 gsm)

High Capacity Feeder 6 Plain
Plain Reload
Punched
Letterhead
Transparency
Recycled
Bond
Pre-Printed
Gloss (106 – 169 gsm)

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Loading Media in Tray 1, 2, 3 or 4
To load paper or other media:
1. Pull the paper tray out towards you.

wc74xx-010

2. If required, move the paper tray guides further out to load the new paper. To adjust the side and
rear guides, pinch the guide lever on each guide and slide the guides to their new position. To
secure the guides in position, release the levers.

wc74xx-011

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3. Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of
paper that are stuck together and reduces the possibility of paper jams.

Load the paper against the left-hand side of the tray.

Do not load paper above the maximum fill line. Doing so may cause paper jams.
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until required.

wc74xx-012

4. Slide the guides so they just touch the edges of the paper.

wc74xx-013

5. Push the tray completely into the printer.
6. If required, touch Change Settings on the touch screen, then choose paper size, type, or color on
the printer’s touch screen, touch Save, then touch Confirm.
7. Set the printer to detect the paper size you loaded automatically, or manually specify the size
using the touch screen.
8. If you have not changed the media type, touch Confirm on the touch screen.

Loading Media in Tray 5 (Bypass)
The bypass tray allows you to use a variety of media types. It is primarily intended for small quantity
jobs using special media. The bypass tray is located on the left-hand side of the printer. A tray
extension is provided to accommodate larger paper. After loading paper in the bypass tray, make sure
that the bypass tray settings on the touch screen match the paper size and type loaded.

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1. Open the bypass tray by rotating it outward.

wc74xx-024

2. Insert the paper either long edge or short edge first.
Note: Paper sizes wider than 12.6 inches/320 mm must be fed short edge first.
Note: Hole punch paper must be loaded with the holes on the trailing (left) edge.
Note: Do not load paper above the maximum fill line. Doing so may cause paper jams.

wc74xx-025

3. Center the stack, then slide the guides until they are just touching the edges of the stack.
4. Select Confirm on the touch screen. If loading a different paper type, touch Change Settings on
the touch screen, then choose paper size, type, or color on the printer’s touch screen, touch Save,
then touch Confirm.
5. Set the printer to select the paper size you loaded automatically, or manually specify the bypass
tray using the touch screen.

Loading Envelopes in Tray 5 (Bypass)
Envelopes can only be loaded in the bypass tray, or the optional envelope tray.

To load envelopes in the bypass tray:

1. Open the bypass tray by rotating it outward.

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2. Load envelopes in the bypass tray with the flap side up. The flaps should always be closed and on
the leading (right) edge.

wc74xx-208

3. Center the stack, then slide the guides until they are just touching the edges of the stack.
4. Select Change Settings on the touch screen, then choose the envelope size on the printer’s touch
screen, touch Save, then touch Confirm.
5. Set the printer to select the envelope size you loaded automatically, or manually specify the bypass
tray using the touch screen.

Configuring the Envelope Tray
The optional envelope tray provides higher volume envelope capacity. The envelope tray replaces Tray
1 in the printer, and must be configured before use.

To configure the envelope tray for use:
1. Remove Tray 1 from the printer.
2. Insert the envelope tray in the Tray 1 position in the printer.
3. On the printer’s front panel, press Log in/Out.
4. Using the keyboard on the printer’s touch screen, enter admin, touch Next, enter 1111, then
touch ENTER.
5. Press Machine Status.
6. Touch the Tools tab, then touch System Settings.
7. Touch Common Service Settings.
8. Under Features, scroll down to Other Settings, then touch Tray 1 Configuration.
9. Touch Change Settings, then touch Couple as Envelope Feeder.
10. Touch Save, then touch Close.
11. Under Features, touch Paper Tray Settings, then touch Paper Tray Attributes, then touch Tray 1.
12. Touch Change Settings, then touch the checkbox for Envelope Feeder, then touch
Change Settings.
13. Ensure that Paper Type is set to Envelope.
14. Under Paper Size, touch the desired envelope size.
15. Touch Save, then touch Confirm, then touch Close, then touch Close again.
16. The envelope tray is now ready for use.

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Loading Envelopes in the Envelope Tray
To load envelopes in the envelope tray:
1. Pull the envelope tray out towards you.
2. Load the envelopes in the envelope tray flap side down. Flaps should be closed and on the leading
edge.
3. Adjust the guides in the envelope tray so they just touch the edges of the stack.

wc74xx-207

5. If you have changed envelope size, touch Change Settings on the touch screen, then choose the
envelope size on the printer’s touch screen, touch Save, then touch Confirm.
6. If you are loading more envelopes of the same size, touch Confirm on the touch screen.

Loading Paper in the High Capacity Feeder
To load paper in the High Capacity Feeder:
1. Pull the paper tray out towards you.

wc74xx-188

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2. If required, move the paper tray guides further out to load the new paper. To adjust the side and
rear guides, pinch the guide lever on each guide and slide the guides to their new position. To
secure the guides in position, release the levers.

wc74xx-189

11"
A4

A4
A4
8.5" 11"

11" A4

A4
11"

wc74xx-190

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3. Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of
paper that are stuck together and reduces the possibility of paper jams.

wc74xx-191

For 1-Sided printing:
• Load the paper against the left-hand side of the tray.
• Place the side to be printed facedown.
• Place pre-punched paper with the holes toward the left side of the tray.
• Place letterhead (or the top of the page) toward the front of the tray.

XOR
EX

XOREX

wc74xx-192

Note: Do not load paper above the maximum fill line. Doing so may cause paper jams.
Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until required.

For 2-Sided printing:
• Place the side to be printed first (page 1) faceup.
• Place pre-punched paper with the holes toward the right side of the tray.
• Place letterhead (or the top of the page) toward the front of the tray.
4. Slide the guides so they just touch the edges of the paper.

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wc74xx-193

6. If required, touch Change Settings on the touch screen, then choose paper size, type, or color on
the printer’s touch screen, touch Save, then touch Confirm.
7. Set the printer to detect the paper size you loaded automatically, or manually specify the size
using the touch screen.

If you have not changed the media type, touch Confirm on the touch screen.

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Loading Paper in the Tandem Tray Module
The Tandem Tray Module allows you to load larger amounts of paper for fewer printing interruptions. It
contains three trays. Tray 2 holds paper sizes up to 12 x 18 inches/SRA3. Trays 3 and 4 hold letter/A4
size paper.
Note: You cannot load custom size paper into Tray 3 or Tray 4 of the Tandem Tray Module.

To load paper in Tray 3 or 4:
1. Pull Tray 3 or Tray 4 out of the cabinet.
2. Place the paper against the left rear corner of the tray.

wc74xx-201

Note: Do not load paper above the maximum fill line.
Note: Always load paper into the tray in the orientation shown in the diagram.
3. Adjust the guides so they touch the edges of the stack.
4. Push the tray completely into the cabinet.
5. If required, touch Change Settings on the touch screen, then choose paper type, or color on the
printer’s touch screen, touch Save, then touch Confirm.

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Printing on Special Media
• Printing on Transparencies on page 60
• Printing on Envelopes on page 60
• Printing on Labels on page 61
• Printing on Glossy Paper on page 62

Printing on Transparencies
For a listing of trays that support transparency printing, see Tray Media Compatibility on page 49. For
best results, use only recommended Xerox transparencies.

To order paper, transparencies, or other specialty media, contact your local reseller or go to
Caution: Damage caused by using unsupported paper, transparencies, or other specialty media is
not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total
Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside
these areas; please contact your local representative for details.

For more information, see www.xerox.com/paper, Recommended Media List (United States) or
www.xerox.com/europaper, Recommended Media List (Europe).

Guidelines
• Remove all paper before loading transparencies in the tray.
• Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor
print quality.
• Do not overload the tray. This can cause the printer to jam.
• Do not use transparencies with stripes on the side.
• Do not fan transparencies before loading.
• After loading transparencies, change the paper type at the printer’s touch screen.
• In the printer driver, choose either Transparency as the paper type or choose the appropriate tray
as the paper source.

Printing on Envelopes
For a listing of trays that support envelope printing, see Tray Media Compatibility on page 49.

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Guidelines
• Successful envelope printing is highly dependent on the quality and construction of the envelopes.
Use only paper envelopes specified in the Recommended Media List at www.xerox.com/paper
(United States) or www.xerox.com/europaper (Europe).
• Maintain constant temperature and relative humidity.
• Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can
affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before
or during printing.
• Avoid padded envelopes; purchase envelopes that lie flat on a surface.
• Avoid envelopes with heat activated glue.
• Avoid envelopes with press and seal flaps.
• Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book
on top of them.
• In the printer driver, choose either the Envelope size as the paper type or choose the appropriate
tray as the paper source.
Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage
caused by using unsupported envelopes is not covered under the Xerox warranty, service
agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the
United States and Canada. Coverage may vary outside these areas, please contact your local
representative for details.

Printing on Labels
For a listing of trays that support label printing, see Tray Media Compatibility on page 49.

To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox
Supplies website at www.xerox.com/office/WC7425_WC7428_WC7435supplies.

Guidelines
• Do not use vinyl labels.
• Do not feed a sheet of labels through the printer more than once.
• Print only on one side of the sheet of labels. Use full sheet labels only.
• Do not use any sheet where labels are missing; it may damage the printer.
• Store unused labels flat in their original packaging. Leave the sheets of labels inside the original
packaging until ready to use. Return any unused sheets of labels to the original packaging and
reseal it.
• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions.
Storing them in extreme conditions may cause print quality problems or cause them to jam in
the printer.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and
jam in the printer.
• In the printer driver, choose either Labels as the paper type or choose the appropriate tray as the
paper source.

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Printing on Glossy Paper
For a listing of trays that support glossy paper, see Tray Media Compatibility on page 49.

To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox
Supplies website for your printer: www.xerox.com/office/WC7425_WC7428_WC7435supplies.

Guidelines
• Do not open sealed packages of glossy paper until you are ready to load them into the printer.
• Leave glossy paper in the original wrapper, and leave the packages in the shipping carton until
ready to use.
• Remove all other paper from the tray before loading glossy paper.
• Load only the amount of glossy paper you are planning to use. Do not leave glossy paper in the
tray when you are finished printing. Reinsert unused glossy paper in the original wrapper and seal.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy paper to
curl and jam in the printer.
• In the printer driver, touch Gloss, Gloss Reloaded, Heavyweight Gloss or Heavyweight Gloss
Reloaded as the paper type, or choose the tray loaded with the desired paper.

See also:

Supported Media Sizes and Weights on page 48

Tray Media Compatibility on page 49

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Setting Printing Options

Printing options (also called printer driver options) such as custom size and 2-Sided printing, are
selected in Printing Preferences (Windows), and Xerox Features (Macintosh).

• Windows Printing Options on page 63
• Macintosh Printing Options on page 65

Windows Printing Options
The following table lists printing options organized in tabs within the Printing Preferences window:

Tab Printing Options

Paper/Output Job type: Normal Print, Secure Print, Sample Set, Delay Print, Save to Mailbox
Paper: Paper size, paper color, paper type, tray selection, transparency separators
2-Sided printing: 1-Sided Print, 2-Sided Print, 2-Sided Print, Flip on Short Edge
Finishing; Varies based on configuration
Print quality: High Resolution, High Quality, High Speed
Output destination: Automatically Select, Left Top Tray

Color Options Color correction: Automatic, Black and White, Color Adjustments

Layout/Watermark Page Layout: Pages per sheet (N-Up)
Booklet layout (optional)
Page Layout Options: Portrait, Landscape, Rotated Landscape), 1-Sided Print, 2-Sided
Print, 2-Sided Print, Flip on Short Edge, Watermark settings

Advanced Document Options: Copies, Collate, Banner Sheet, Request Offset, Bypass Tray
Feed Edge
Image Options: Application Reduce/Enlarge, Draft Mode, Margins, Mirrored Output,
PostScript Pass-Through
Booklet Layout: Booklet Image Order
Advanced Printing Features, TrueType Font Download Option, PostScript Output
Option, PostScript Language Level, Send PostScript Error Handler

Note: For more information about Windows printer driver options, click the Help button in the
lower right-hand corner of any tab in the Printing Preferences window.

Setting Default Printing Options (Windows)
When you print from any software application, the printer uses the print job settings specified in the
Printing Preferences window. You can specify your most common printing options and save them so
that you do not have to change them every time you print.

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For example, if you want to print to both sides of the paper for most jobs, specify 2-Sided printing in
Printing Preferences.

To change Printing Preferences:
1. In the Windows Status Bar, click Start, Settings, then click Printers and Faxes.
2. In the Printers and Faxes folder, right-click the icon for your printer and click Printing Preferences.
3. Click a tab in the Printing Preferences window, make selections, then click OK to save.
Note: For more information about Windows printer driver options, click the Help button in the
lower right-hand corner of any tab in the Printing Preferences window.

Selecting Printing Options for an Individual Job (Windows)
If you want to use special printing options for a particular job, change the Printing Preferences before
sending the job to the printer. For example, if you want to use the Enhanced print-quality mode when
printing a particular document, choose this setting in Printing Preferences before printing that job.
1. With the document open in your application, access the Print dialog box (File > Print or CTRL+P in
Windows, File > Print, or CMD+P on a Macintosh for most software applications).
2. Choose the WorkCentre 7425/7428/7435 and click the Properties button to open the Printing
Preferences window. This button is labeled Preferences in some applications. Choose a tab in the
Printing Preferences window, then make selections.
3. Click OK to save and close the Printing Preferences window.
4. Print the job.

Saving a Set of Commonly Used Printing Options (Windows)
You can save and name a set of printing options, so that you can quickly apply them to future
print jobs.

To save a set of printing options:
1. Click Saved Settings at the bottom of the Printing Preferences window, and click Save As from
the list.
2. Name the set of printing options and click OK. The set of options is saved and will appear in the list.
The next time you want to print using these options, just choose the name from the list and click
OK.

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Macintosh Printing Options
See the following table for specific printing options in the Macintosh PostScript printer driver:

Tab Printing Options

Paper/Output Job type: Normal Print, Secure Print, Sample Set, Delay Print, Save to Mailbox
Paper: Automatically Select, Printer Default Type, Other Color, Other Type,
Transparency Separators
2-Sided Printing: 1-Sided Printing, 2-Sided Printing, 2-Sided Printing, Flip on Short
Edge
Output Color: Color, Grayscale
Output Destination: Automatically Select, Center Tray – Lower, Center Tray –
Upper, Left Top Tray

Special Pages Add Covers
Add Inserts
Add Exceptions

Image Options Lighten/Darken
Image Quality: High Quality, High Speed, High Resolution
Toner Saver: Conserve Dry Ink
CMYK Source Color: Commercial, SWOP, SNAP, EuroScale, Japan Color
Output Color Correction: Automatic, sRGB, None
Invert Image: Mirror Image

Layout/Watermark Booklet layout: Enable, Disable
Booklet Options: Scale, Gutter, Creep
Watermark: Presets, Options, New

Advanced Booklet Image Order: Left to Right, Right to Left
Banner Sheet: Enable, Disable
Request Offset: No Offset, Each Set
Tray 5 (Bypass) Feed Edge: Long Feed Edge (Normal), Short Feed Edge

Selecting Options for an Individual Job (Macintosh)
To choose print settings for a particular job, change the driver settings before sending the job to
the printer.
1. With the document open in your application, click File, then click Print.
2. Choose your printer from the Printer list.
3. Choose the desired printing options from the drop-down lists that are displayed.
4. Click Print to print the job.

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Saving a Set of Commonly Used Printing Options (Macintosh)
You can name and save a set of printing options, so that you can quickly apply them to future
print jobs.

To save a set of printing options:
1. Choose the desired printing options from the drop-down lists on the Print menu screen.
2. Click Save As from the Presets menu to name and save the set of printing options.
3. The set of options is saved and will appear in the Presets list. The next time you want to print using
these options, just select the name from the list.

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Printing on Both Sides of the Paper

Printing on Both Sides of the Paper
• Automatic 2-Sided Printing Guidelines on page 67
• Printing a 2-Sided Document on page 68
• 2-Sided Page Layout Options on page 68

Automatic 2-Sided Printing Guidelines
A 2-Sided document can be printed on supported paper. Before printing a 2-Sided document, verify the
paper type is supported.

The following paper and media cannot be used for Automatic 2-Sided printing:
• Transparencies
• Envelopes
• Labels
• Plain Reload
• Lightweight
• HW Reload
• Extra HW
• Extra HW Reload
• HW Gloss
• HW Gloss Reload

The following paper can be used for Automatic 2-Sided printing:
• Plain
• Letterhead
• Heavyweight
• Recycled
• Bond
• Pre-printed
• Gloss

See also:

Supported Media Sizes and Weights on page 48

Tray Media Compatibility on page 49

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Printing a 2-Sided Document
See the following table for 2-Sided document printer driver settings:

Operating System Steps

Windows Vista, Windows 2000, Click the Paper/Output tab.
Windows XP, or Windows Server Choose an option under 2-Sided Printing:
2003 2-Sided Print
2-Sided Print, Flip on Short Edge

Macintosh OS X, version 10.3 or In the Print dialog box, click Layout.
later Choose an option under Two-Sided:
Long-edge binding
Short-edge binding.

For more information see Setting Printing Options on page 63.

2-Sided Page Layout Options
When you choose 2-Sided Printing on the Paper/Output tab, you can specify the page layout which
determines how the pages turn.

To specify page layout options for 2-Sided printing:
1. Click the Layout/Watermark tab.
2. Click Portrait, Landscape, or Rotated Landscape.
3. Click 2-Sided Print, or 2-Sided Print, Flip on Short Edge.

Portrait Landscape

Portrait Portrait Landscape Landscape
2-Sided Print 2-Sided Print, Flip on 2-Sided Print, Flip on 2-Sided Print
Short Edge Short Edge

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Selecting Which Paper to Use

Selecting Which Paper to Use
When you send your print job to the printer, you can choose to let the printer automatically select
which paper to use based on your document size and the paper type you select, or you can force the
printer to use paper from a specific tray.

To select which paper to use:

Windows:
1. In the printer driver, click the Paper/Output tab. The Paper summary displays the paper to use for
the print job.
2. To change the paper, click the button to the right of the paper summary to display the paper
selection drop-down menu.
3. To specify a tray, click the tray in the Select by Tray menu.
• To specify a paper type, click the type in the Other Type menu.
• To specify a standard paper size, click the Other Size menu item. In the Paper Size dialog box,
then click a paper size in the Output Paper Size drop-down list.

Macintosh:
1. In the Print dialog box, click Paper Feed.
2. From the All pages from drop-down list, click Auto Select to select the paper based on your
application settings, or choose a specific paper type or tray.

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Printing Multiple Pages on a Single Sheet (N-Up)
When printing a multiple-page document, you can print more than one page on a single sheet of
paper. You can print one, two, four, six, nine, or 16 pages per side.

1 2

3 4

To print multiple pages on a single sheet of paper in a supported driver:
Windows (2000 or later)
2. Click the button for the Pages Per Sheet (N-Up) you want to appear on each side of the sheet.
Macintosh OS X (Version 10.3 or later)
1. In the Print dialog box, click Layout.
2. From the Pages Per Sheet drop-down menu, choose the number of pages per sheet.
3. Click a Layout Direction button to select the order in which the images will be printed on the sheet.
4. By default, the images will print on one side of the sheet. Click Two-Sided and a binding direction
to print on both sides of the sheet.

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Printing Booklets

Printing Booklets
With 2-Sided printing, you can print a document in the form of a small book. Create booklets for any
paper size that is supported for automatic 2-Sided printing. The driver automatically reduces each
page image and prints four pages per sheet of paper (two on each side). The pages are printed in the
correct order so that you can fold and staple the pages to create a booklet.

When you print booklets, you can also specify the creep and gutter in supported drivers.
• Creep: Specifies how much the page images are shifted outward (in 10ths of a point). This
compensates for the thickness of the folded paper, which otherwise would cause the page images
to shift slightly outward when folded. You can select a value from zero to 1.0 points.
• Gutter: Specifies the horizontal distance (in points) between the page images. A point is 0.35 mm
(1/72 in.).

Creep Gutter

The following additional booklet printing options are available in some drivers:
• Draw Page Borders: Prints a border around each page.
• Target Paper Size: Specifies the size of the paper for the booklet.
• Right to Left: Reverses the order of the pages in the booklet.

To select booklet printing in a supported driver:
Windows 2000 or later and PostScript driver
2. Click Booklet Layout.

If you are using the PostScript driver, click the Booklet Options button to specify the creep
and gutter.
3. If desired, click Draw Page Borders in the drop-down list.

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User Guide

Printing

Macintosh OS X (version 10.3 or later) driver
1. In the Print dialog box, click Xerox Features, then click the Layout/Watermark drop-down list.
2. From the Booklet Layout drop-down list, click Enable. You can also click Draw Page Borders or No
Page Borders.
3. Click Booklet Options to Scale to New Page Size and to set Gutter and Creep.
4. Click Watermark to add a preset or custom watermark.

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Using Color Corrections

Using Color Corrections
The Color Correction options provide simulations of different color devices. Automatic is the default
correction for general image processing. See the following table to determine what option you want
to use.

Color Correction Description

Automatic Color Applies the best color correction to each graphic element: text, graphics, and
(Recommended) images.

Black and White Converts all colors to black and white or shades of gray.

Color Adjustments Displays the adjustments to the color. Adjust the color by clicking this button.

To select the color correction in a supported driver:
1. Click the Color Options tab.
2. Select the desired color correction: Automatic Color, Black and White, or Color Adjustments.
3. To adjust the color corrections, click the Color Adjustments button.
• Use the Lighten/Darken slider to lighten or darken the entire image.
• Use the CMYK Color drop-down list to apply press matching. From the drop-down list, select
Commercial, SNAP, SWOP, EuroScale or Japan Color.
1. In the Print dialog box, click Xerox Features, then click the Image Options drop-down list.
2. In the Output Color Corrections drop-down list, click Auto, sRGB or None.

Use the CMYK Source Control drop-down list to apply press matching. From the drop-down list, click
Commercial, SNAP, SWOP, EuroScale or Japan Color.

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Printing

Printing in Black and White
If you want your output in black, white, and shades of gray, you can select black and white in a
supported driver:
1. Click the Color Options tab.
2. Click the Black and White option.
1. In the Print dialog box, click Xerox Features, then click the Output Color drop-down list.
2. Click Grayscale.

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This feature inserts a separator (a divider page) between each printed transparency in your print job.
The paper type for your job must be set to Transparency.
Note: Transparency separators are not included in your job if your job is printed on any other
media type. They are not included if you print from a specific tray even when that tray
contains transparencies.
1. In the printer driver, click the Paper/Output tab. The Paper summary displays the paper to use for
the print job.
2. Click the button to the right of the paper summary to display the paper selection drop-down menu.
3. Click Other Type, then click Transparency.
4. Click the button to the right of the paper summary again to display the paper selection
drop-down menu.
5. Click Transparency Separators.
6. From the Separator Options drop-down list, click Blank Separators, Printed Separators (the
printed separator contains the same image as the transparency) or No Separators.
7. From the Source drop-down list, click the tray to use for the separators.
• Auto Paper Select: Automatically selects the tray where the separator paper type is specified.
• Tray 1 through Tray 5: selects a paper tray with separator paper type specified.
• These transparency separator settings override any transparency separator settings in the
application. Transparency separators cannot be specified with Booklet output.
1. In the Print dialog box, click Xerox Features, then click the Paper Output drop-down list.
2. Click the button to the right of the paper summary to display the paper selection drop-down menu.
3. Click Other Type, then click Transparency.
4. Click the button to the right of the paper summary again to display the paper selection
drop-down menu.
5. Click Transparency Separators.
6. From the Separator Options drop-down list, click Blank Separators, Printed Separators (the
printed separator contains the same image as the transparency) or No Separators.
7. From the Source drop-down list, click the tray to use for the separators.

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Printing

Printing Cover Pages
A cover page is the first or last page of a document. The printer enables you to choose a different
paper source for the cover page than for the body of a document. For instance, use your company
letterhead for the first page of a document, or use heavyweight paper for the first and last pages of
a report.
• Use any applicable paper tray as the source for printing cover pages.
• Verify that the cover page is the same size as the paper used for the rest of your document.

If you specify a different size in the printer driver than the tray you select as a cover pages source, your
cover(s) print on the same paper as the rest of your document.

You have several choices for cover pages:
• No Covers: Prints the first and last pages of your document from the same tray as the rest of
your document.
• Front Only: Prints the first page on paper from the specified tray.
• Back Only: Prints the back page on paper from the specified tray.
• Front and Back: Same: Front and back cover pages print from the same tray.
• Front and Back: Different: Front and back cover pages can print from different trays.

Cover Page Print Option Pages Printed on Cover

First 1-Sided printing Page 1

2-Sided printing Pages 1 and 2

Last 1-Sided printing Last page

2-Sided printing (odd- Last page
numbered pages)

2-Sided printing (even- Last two pages
numbered pages)

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Printing Cover Pages

For the back of your front cover to remain blank when 2-Sided printing, page two of your document
must be blank. For the back cover of your document to remain blank, see the following table for
inserting blank pages.

Print Option Last Page of Text Blank Pages

1-Sided printing Add one blank page at the end of the document.

2-Sided printing Odd-numbered Add two blank pages at the end of the document.

Even-numbered Add one blank page at the end of the document.

To select cover pages in a supported driver:
Windows 2000 or later
1. Click the Special Pages tab.
2. Click the Add Covers button.
3. Choose the cover option and tray to use from the Add Covers dialog box.
1. In the Print dialog box, click Paper Feed.
2. Click First page from, then click the tray to use for the covers.
3. Under Remaining pages from, click the tray to use for the remaining pages.
Note: For booklet printing, the cover page needs to be selected as the Last Page Paper Source.

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Printing

Scaling
You can reduce or enlarge your page images when they are printed by selecting a scaling value
between 25 and 400 percent. The default is 100 percent.

50% 100% 200%

To select scaling in a supported driver:
1. Click the Paper/Output tab.
2. Click the button to the right of the Paper summary and select Other Size.
3. Click an option in the Scale Options drop-down list.
4. If you click Manually Scale, enter a percentage in the percentage box.
1. Click File.
2. Click Page Setup.
3. Specify the percentage in the box for Scale.

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Printing Watermarks

Printing Watermarks
A watermark is additional text that can be printed across one or more pages. For example, terms like
Draft and Confidential, which you might stamp on a page before distribution, can be inserted with
a watermark.

In some Windows drivers you can:
• Create a watermark.
• Edit an existing watermark’s text, color, location, and angle.
• Place a watermark on either the first page or every page in a document.
• Print a watermark in the foreground or background or blend with the print job.
• Use a graphic for the watermark.
• Use a time stamp for the watermark.
Note: Not all applications support watermark printing.

To select, create, and edit watermarks:
• To use an existing watermark, choose it from the Watermark drop-down list.
• To modify the watermark, click the Edit button to display the Watermark Editor dialog box.
• To create a new watermark, click New, then use the Watermark Editor dialog box.
2. In the Watermark drop-down list for Options:
• Choose an option to print the watermark in the foreground or background or to blend it with
the job.
• Choose an option to print the watermark on all pages or only the first page.

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Printing

1. In the Print dialog box, click Xerox Features, then click Layout/Watermark.
• To use an existing watermark, choose it from the Watermark drop-down list.
• To modify the watermark, click Edit in the Watermark drop-down list to display the
Watermark Editor dialog box.
• To create a new watermark, click New in the Watermark drop-down list to display the
Watermark Editor dialog box.
2. In the Options drop-down list:
• Choose an option to print the watermark in the foreground or background or to blend it with
the job.
• Choose an option to print the watermark on all pages or only the first page.

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Printing Mirror Images

Printing Mirror Images
You can print pages as a mirror image (flips images horizontally on pages when printed).

To select mirror images in a supported driver:
1. Click the Advanced tab.
2. Under Image Options, click On for Mirrored Output.
1. In the Print dialog box, click Xerox Features, then click Image Options.
2. In Invert Image, click Mirror Image.

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Printing

Creating and Saving Custom Sizes
Custom size paper can print from Tray 5. You can save custom size paper settings in a supported printer
driver. Since these custom sizes are saved in your computer’s operating system, they are available for
you to select in your applications.
2. Click the button to the right of the Paper summary and click Other Size.
3. In the Paper Size dialog box, click New in the Output Paper Size drop-down list.
4. In the New Custom Size dialog box, enter a descriptive name in the Name box and the dimensions
in the Width and Height boxes.
5. Click OK.
Macintosh OS X (version 10.3 or later)
1. In the File menu, click Page Setup.
2. Under format for, choose the printer.
3. In the Paper Size drop-down list click Manage Custom Sizes.
4. Click the + button to add a new custom page size.
5. Enter a descriptive name for the custom page size, then enter the page size and
margin information.
6. Click OK.

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Job Completion Notification

Job Completion Notification
You can choose to be notified when your job is done printing. A message appears in the lower right
corner of your computer screen with the name of the job and the name of the printer where it
was printed.
Note: This feature is only available when your printer is connected to your computer over
a network.

To select job completion notification in a supported driver:
1. At the bottom of any driver Printing Preferences tab, click the More Status button.
2. Click the Notification menu, then click the desired option.
3. Click the X in the upper right hand corner to close the window.

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Printing

Printing Special Job Types
You can choose one of the following special job types:
• Secure Print: Prints the job only after you choose your name and enter your four-digit numeric
password on the printer touch screen.
• Sample Set: Prints one copy of the job so that you can proof the copy. To print additional copies,
release the job on the printer touch screen.
• Delay Print: Prints the job at the time you specify.
• Save to Mailbox: Stores the job on the printer hard drive so it can then be printed on demand
using the printer touch screen or printed from CentreWare IS.

Sending Secure Print, Sample Set, Delay Print or Saved to Mailbox Jobs
Use a supported driver to specify a job as a Secure, Sample Set, Delay Print or Saved to Mailbox job.
2. Under Job Type, click the desired job type.
3. In the dialog box:
• For a Secure Print job, enter and confirm your four-digit passcode in the Secure Print window.
• For a Sample Set job, choose the print setting for the job, then click Sample Set, then
click Print.
• For a Delay Print job, enter the time you wish the job to print, click OK, then click Print.
• For a Saved to Mailbox job, enter a name for this job (click the drop down list for options), then
the predefined Mailbox Number. Choose Secure Saved Job options if desired.
Macintosh OS X (version10.3 or later) driver
1. In the Print dialog box, select the job type from the Job Type drop-down list.
• For a Secure Print job, enter and confirm your four-digit passcode in the Secure Print window.
• For a Sample Set job, choose the print setting for the job, then click Sample Set, then
click Print.
• For a Delay Print job, enter the time you wish the job to print, click OK, then click Print.
• For a Saved to Mailbox job, enter a name for this job (click the drop-down list for options), then
the predefined Mailbox Number. Choose Save, Save and Print and Secure Saved Job options
if desired.

Printing or Deleting Secure Print Jobs
1. On the printer control panel, press Job Status. The Active Jobs tab displays.
2. Touch the desired job, then choose the desired action from the pop up menu.
3. Enter your passcode using the printer keypad, then touch Confirm.

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Printing Special Job Types

Printing or Deleting Sample Set Print Jobs

Printing or Deleting Delay Print Jobs

Printing or Deleting Saved to Mailbox Print Jobs

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Printing

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Copying
5
• Basic Copying on page 88
• Adjusting Copy Options on page 90

87

Copying

Basic Copying
To make copies:
1. Load your original documents. Use the document glass for single copies, or the document feeder
for multiple pages.

wc74xx-203

Document Glass

Lift the document feeder cover and place the
original facedown, toward the back-left corner
of the document glass.

wc74xx-204 wc74xx-205

Document Feeder

Insert originals faceup with the left edge of Adjust the paper guides so they fit against the
the page entering the feeder first. The green originals.
light indicates correct loading of originals.

2. On the printer control panel, press the Clear All button to remove previous copy settings.
3. On the printer touch screen, touch Copy.

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Basic Copying

4. Use the keypad on the right side of the control panel to enter the number of copies. The number of
copies selected appears in the upper-right corner of the touch screen.
• To correct the number of copies entered using the keypad, press the yellow Clear All button.
• To stop a copy job, press the red Stop button on the control panel. On the touch screen, touch
Resume to continue the job, or Cancel to cancel the job completely.
5. If necessary, change the copy settings. See Adjusting Copy Options on page 90.
6. Press the green Start button on the control panel.
• When using the document feeder, copying continues until the document feeder is empty.
• When using the document glass for 2-Sided Copying, a message appears on the touch screen
when it is time to place the next original on the glass. Press the green Start button to copy the
next original.

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Copying

Adjusting Copy Options
• Basic Settings on page 90
• Image Quality Adjustments on page 94
• Layout Adjustments on page 97
• Output Format Adjustments on page 100
• Advanced Copying on page 105

Basic Settings
Use the Copy tab to change the following basic settings:
• Selecting Color or Black & White Copies on page 90
• Reducing or Enlarging the Image on page 91
• Selecting the Tray to Use for Copies on page 91
• Specifying 2-Sided Originals for Copies on page 92
• Collating Copies on page 92
• Stapling Copies on page 93
• Folding Copies on page 93
• Hole Punching Copies on page 93
• Booklet Creation on page 93

Selecting Color or Black & White Copies
If the original document contains color, you can create copies in full color, a single color
(monochrome), or in black and white.

To select the output color:
1. Touch Copy on the touch screen.
2. Select the output color:
• Auto Detect: detects the color content in the original document, and makes copies in full color
if the original is a color document, or in black only if the original is a black and white document.
• Color: Copies in full color output using all four printing colors (cyan, magenta, yellow, and
black).
• Black & White: Copies in black and white only. Colors in the original are converted to shades of
gray.
3. For copies printed in shades of a single color:
a. Touch the Image Quality tab, then touch Color Effects.
b. Touch Single Color, then touch one of the six color choices.
c. Touch Save.

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Reducing or Enlarging the Image
Image size can be reduced to a maximum of 25% of original size or enlarged to a maximum of 400%
of original size.

To reduce or enlarge the image:
2. To reduce or enlarge the image proportionally, touch the up arrow or the down arrow.
3. To reduce or enlarge the image proportionally by a preset amount, such as to fit a particular paper
size:
a. Touch More.
b. Touch Proportional %, then touch one of the Preset % buttons.
Note: You can also touch the up and down arrow to change the percentage.
c. To center the image on the page, touch Auto Center.
d. Touch Save.
4. To reduce or enlarge the width and length of the image by different percentages:
a. Under Reduce/Enlarge, touch More, then touch Independent X-Y%.
b. Use the arrow buttons to change the width (X axis) of the image.
c. Use the arrow buttons to change the length (Y axis) of the image.
Note: You can also touch one of the Preset % buttons.
d. To center the image on the page, touch Auto Center.
e. Touch Save.

Selecting the Tray to Use for Copies
You can make copies on letterhead, colored paper, different paper sizes or transparencies by selecting a
paper tray loaded with the desired media.

To select the tray to use:
2. Touch one of the trays shown under Paper Supply.
Note: The printer includes two paper trays with additional trays available as options.
Note: Trays can also be selected as follows:
a. Touch More.
b. Touch the desired tray.
c. Touch Save.
Note: Auto Select allows the printer to automatically use trays containing the correct paper size.

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Copying

Specifying 2-Sided Originals for Copies
The document feeder can be used to copy one or both sides of 2-Sided originals. You can also create 1-
Sided or 2-Sided copies from 2-Sided originals.

To select the sides to copy:
2. Touch one of the following options under 2-Sided Copying:
• 1 –> 1-Sided: Scans only one side of the originals and produces 1-Sided copies.
• 1 –> 2-Sided: Scans only one side of the originals and produces 2-Sided copies.
• 2 –> 2-Sided: Scans both sides of the originals and produces 2-Sided copies.
• 2 –> 1-Sided: Scans both sides of the originals and produces 1-Sided copies.
3. If you selected 2-Sided copies and you want the images on side 2 to be rotated 180 degrees, touch
Rotate Side 2.

Collating Copies
When making several copies of a multi-page document, copies can be automatically collated. For
example, when making three single-sided collated copies of a six-page document, the copies are
printed in this order:

1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6

Uncollated copies are printed in this order:

1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6

To choose collated or uncollated copies:
2. For collated copies, touch Collated under Copy Output.
3. If you have an appropriate finisher, you can staple collated copies. Touch Collated 1 Staple or
Collated 2 Staples.

Uncollated Copies
1. Touch More or Hole Punch & More (Office LX Finisher and Professional Finisher) under Copy
Output.
2. Touch Uncollated, or Uncollated with Separators if you have separator pages loaded in a
different tray) under Collation.
3. Touch Save.

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Stapling Copies
If your printer has a finisher with a stapler, copies can be automatically stapled.

To select stapling:
2. If the original is:
a. Collated: under Copy Output, touch Collated 1 Staple or Collated 2 Staples.
b. Uncollated: touch More or Hole Punch & More (Office LX Finisher and Professional Finisher),
then touch 1 Staple, 2 Staples, or 2 Staples Top. The screen shows the location of the staple
on the page.
c. Touch Save.

Folding Copies
If your printer has the Office LX Finisher, you can crease copies and then fold them manually. If you
have the Professional finisher, you can fold copies.
2. Touch Folding under Copy Output, then touch Single Fold.
3. Touch Fold a Page at a Time, or Fold as a Set.
4. When Fold as a Set is selected, the following options are available:
• Staple on or off.
• Covers, with options for Blank Covers or 2-Sided Covers, and tray selection for cover pages and
main body paper. See Including Covers on page 102 for more information.
5. Touch Save.

Hole Punching Copies
If your printer has the Office LX Finisher with hole punch, or the Professional Finisher, copies can be
automatically hole punched.
2. Under Copy Output, touch Hole Punch & More.
3. Under Hole Punch, touch 2 Hole Punch or 3 Hole Punch.
4. Touch Top to punch at the top of the page rather than the left edge.

Booklet Creation
If your printer has the Office LX Finisher or Professional Finisher, copies can be formatted as a booklet.
The booklet can be folded, stapled or both. See Creating Booklets on page 101.

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Copying

Image Quality Adjustments
Use the Image Quality tab on the touch screen to change the following image quality settings:
• Specifying the Original Type on page 94
• Adjusting the Darkness, Sharpness, and Saturation on page 94
• Automatically Suppressing Background Variations on page 94
• Adjusting the Contrast on page 95
• Selecting Color Effects on page 95
• Adjusting the Color Balance on page 96
• Selecting the Gloss Level on page 96

Specifying the Original Type
The printer optimizes the image quality of copies based on the type of images in the original
document and how the original was created.

To specify the original type:
1. Touch Copy on the touch screen, then touch the Image Quality tab.
2. Touch Original Type.
3. Touch Auto, Photo & Text, Text, Photo, or Maps.
• For Photo & Text or Photo, touch Printed Original, Photograph, or Photocopy.
• For Text, touch Printed Text, or Light Text (only available if copy output color is set to Black &
White).
4. Touch Save.

Adjusting the Darkness, Sharpness, and Saturation
You can lighten or darken copies as well as adjust the sharpness and saturation.

To adjust these image options:
2. Touch Image Options.
3. Move the Lighten/Darken slider by touching the up or down arrow to lighten or darken the image.
4. Move the Sharpness slider by touching the up or down arrow to sharpen or soften the image.
5. Move the Saturation slider by touching the up or down arrow to make the image colors more or
less vivid.
6. Touch Save.

Automatically Suppressing Background Variations
When you are using originals printed on thin paper, text or images printed on one side of the paper can
sometimes be seen on the other side of the paper. To prevent this from happening in your copy, use the

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Auto Suppression setting to minimize the sensitivity of the printer to variations in light background
colors.

To change this setting:
2. Touch Image Enhancement.
3. Under Background Suppression, touch Auto Suppression.
4. Touch Save.

Adjusting the Contrast
Contrast is the difference between light and dark areas in an image. To reduce or increase the contrast
of the copies:
2. Touch Image Enhancement.
3. Touch Manual Contrast.
4. Move the slider by using the up or down arrow to select more or less contrast.
5. Touch Save.

Selecting Color Effects
If you have a color original, you can adjust the copy colors using presets called Color Effects. For
example, the copy colors can be adjusted to be brighter or cooler.

To select a color effect:
2. Touch Color Effects.
3. Touch the desired color preset. The sample images displayed on the right side of the touch screen
show how the colors are adjusted.
4. Touch Off to cancel color adjustment.
5. Touch Dual Color to create a copy consisting of two colors.
a. Touch Source Color, then touch Other than Black or Color to select the source color, then
touch Save.
b. Touch Target Area Color, then touch the color to replace the source color inside the target
area, then touch Save.
c. Touch Non-Target Area, then touch the color to replace the source color outside the target
area, then touch Save.
6. Touch Single Color to create a copy in a single color selected from the list.
7. Touch Save.

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Adjusting the Color Balance
If you have a color original, you can adjust the balance between the primary printing colors (cyan,
magenta, yellow and black).

To adjust the color balance:
2. Touch Color Balance.
3. To adjust the highlight, midtone, and shadow density levels by color:
a. Touch the desired color.
b. Touch the up or down arrows to adjust the levels for highlights, midtones, and shadows.
c. Repeat steps 3a and 3b for each color.
4. Touch Save.

Adjusting the Color Shift
If you have a color original, you can adjust the hue of the copy colors.

To adjust the color balance:
2. Touch Color Shift. The Original Color bar represents the colors of the original document. The Copy
Color bar represents the copy colors.
3. Touch one of the five buttons from Minus to Plus to select the desired color shift.
4. Touch Save.
Note: This feature is only available when the output color is set to Auto Detect or Color.

Selecting the Gloss Level
The gloss level can be enhanced to create glossier copies.

To adjust the gloss level:
2. Touch Gloss Level.
3. Touch Normal for normal gloss or Enhanced for glossier copies.
4. Touch Save.

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Layout Adjustments
Use the Layout Adjustment tab to change the following settings:
• Book Copying on page 97
• 2-Sided Book Copying on page 98
• Specifying the Original Size on page 98
• Erasing the Edges of Copy Documents on page 98
• Shifting the Image on page 99
• Rotating the Image on page 100
• Inverting the Image on page 100
• Specifying the Orientation of the Original on page 99

Book Copying
When copying a book, magazine, or other bound document, you can copy facing pages onto separate
sheets.

You must use the document glass to make copies from books, magazines, or pamphlets. Do not place
bound originals in the document feeder.
Note: This feature and 2-Sided Book Copying on page 98 cannot be activated simultaneously.
Note: Non-standard size documents will not be separated into two pages accurately.

To copy pages from a book or other bound document:
1. Touch Copy on the touch screen, then touch the Layout Adjustment tab.
2. Touch Book Copying. In the next screen, touch On.
a. To copy both pages of an open book in page order, touch Both Pages. If desired, touch the up
or down arrow to specify the Binding Edge Erase amount, the space between the image area
and the binding.
b. To copy only the left page of an open book touch Left Page Only. If desired, touch the up or
down arrow to specify the Binding Edge Erase amount, the space between the image area
and the binding.
c. To copy only the right page of an open book, touch Right Page Only. If desired, touch the up or
down arrow to specify the binding edge amount to be erased.
3. Touch Save.
Note: The facing pages of a bound document must be placed in a horizontal orientation on the
document glass as shown on the touch screen.

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2-Sided Book Copying
This feature allows you to make 2-Sided copies of facing pages of the original bound document.
Note: This feature and Book Copying on page 97 cannot be activated simultaneously.
Note: You must use the document glass to make copies from books, magazines, or pamphlets. Do
not place bound originals in the document feeder.
Note: Non-standard size documents will not be separated into two pages accurately.

To copy pages from a book or other bound document:
2. Touch 2-Sided Book Copying. In the next screen, touch On.
3. Starting & Ending Page specifies the copy start page and copy end page.
• For Starting Page: touch Left Page or Right Page
• For Ending Page: touch Left Page or Right Page
4. Touch Save.

Specifying the Original Size
To specify the original size so that the correct area is copied:
2. Touch Original Size.
a. The printer can pre-scan the first page of the originals to determine the area to copy. Touch
Auto Detect.
b. If the area to be copied matches a particular paper size, touch Manual Size Input. then touch
the desired paper size. If necessary, touch the scroll arrows to view the entire list.
c. To create a custom size, touch Custom Size at the top of the Standard Sizes list. Touch the up
or down arrow to specify the length and width of the scan area.
d. If the original contains pages of different sizes, touch Mixed Size Originals.
3. Touch Save.

Erasing the Edges of Copy Documents
You can erase content from the edges of your copies by specifying the amount to erase on the right,
left, top, and bottom edges.

To erase edges on copies:
2. Touch Edge Erase.
3. To erase all of the edges by the same amount:
a. Touch All Edges.
b. Touch the up or down arrow to specify the amount to erase from all edges on Side 1.

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4. To specify different amounts for the edges:
a. Touch Individual Edges.
b. Touch the up or down arrow to specify the amount to erase from each edge.
c. To specify the original’s orientation as you load it in the document feeder or document glass,
touch either Upright Image or Sideways Image (top to left), then touch Save.
5. If you selected 2-sided copies, touch the up or down arrow to specify the amount to erase from
each edge on Side 2 or touch Mirror Side 1.
Note: If preset values such as Hole Punch Erase or Header/Footer Erase were previously saved,
you can touch the preset in the lower-left corner of the window.
6. Touch Print to Edge to cancel edge erase.
7. Touch Save.

Specifying the Orientation of the Original
If you plan to have the copies automatically stapled, specify the orientation:
2. Touch the Original Orientation button.
3. Touch the Upright Images or Sideways Images (Top to Left).
4. Touch Save.

Shifting the Image
You can change the placement of the image on the copy page. This is useful if the image size is smaller
than the page size.

To change image placement:
2. Touch Image Shift.
3. To center the image on the page, touch Auto Center.
4. To specify the position of the image:
a. Touch Margin Shift.
b. Touch the up or down arrow to specify the amount of Up/Down and Left/Right shift for Side 1.
5. To specify the original’s orientation as you load it in the document feeder or document glass, touch
Original Orientation, then touch either Upright Image or Sideways Image (Top to Left), then
touch Save.
6. If you selected 2-sided copies, touch the up or down arrow to specify the amount to erase from
each edge on Side 2 or touch Mirror Side 1.
Note: If preset values such as Hole Punch Erase or Header/Footer Erase were previously saved,
you can select the preset in the lower-left corner of the window.
7. Touch Save.

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Rotating the Image
If the orientation of the paper currently loaded in the tray differs from that of your original, the printer
automatically rotates the copy to fit on the paper.
2. Touch Image Rotation, then select from the following:
• Touch Off to cancel rotation.
• Touch Always On for automatic rotation of the copy of your original to fit correctly on your
selected paper.
• Touch On during Auto for automatic rotation of the copy of your original when Auto Paper
Select or Auto% is selected.
• Touch Save.

Inverting the Image
Originals can be printed as mirror images; this flips each image horizontally on the page.

Originals can be printed as negative images; this reverses the light and dark areas in each image.

To invert images:
2. Touch Invert Image.
3. To mirror images, touch Mirror Image. The default is Normal Image, which does not mirror the
images.
4. To create negative images, touch Negative Image. The default is Positive Image, which does not
reverse the light and dark areas in the images.
5. Touch Save.

Output Format Adjustments
Use the Output Format tab to make the following changes:
• Creating Booklets on page 101
• Including Covers on page 102
• Adding Annotations on page 102
• Inserting Transparency Separators on page 104
• Copying Multiple Pages on a Sheet of Paper on page 101
• Adding Watermarks on page 104
• ID Card Copying on page 105

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Creating Booklets
Copies can be printed in the form of a booklet. The page images are reduced to print two images per
side of each page. You can then fold and staple the pages to create the booklet.

With the appropriate finisher installed, the printer can crease or fold and staple the pages
automatically.
Note: In this mode, the printer does not print the copies until it has scanned all of the originals.

To create a booklet:
1. Touch Copy on the touch screen, then touch the Output Format tab.
2. Touch Booklet Creation, then touch Booklet Options On.
3. Touch 1-Sided Originals, 2-Sided Originals or 2-Sided Rotated Originals.
4. Touch No Fold & Staple, Fold & Staple or Fold Only.
5. You can add margins in the center binding area to compensate for the thickness of the booklet:
a. Touch Binding Shift, then touch the up or down arrow to set the shift.
b. Touch Save.
6. To add covers, touch Covers, then touch Blank Covers, 2-Sided Covers or 1-Sided Covers.
• Touch the tray loaded with cover paper and the tray loaded with main body paper. Touch Save.
• To print the copy of the last original page on the back cover for Blank Covers and 2-Sided
Covers, touch Last Page on Back Cover, then touch Save.
7. Touch Last Page on Back Cover to print the last copied page on the back cover.
8. To sub-divide a large booklet into subset, touch Divide Output, then touch On.
9. Touch the up or down arrow to enter the number of sheets for each subset, then touch Save.
10. Offset Stacking places each stack of printed pages slightly to the left of right of the previous stack
for easier separation.
a. Touch Output Destination/Offset.
b. Touch Center Tray, Left Top Tray, Right Top Tray, or Right Middle Tray.
c. Touch Offset Stacking, then touch System Default, No Offset, Offset Per Set or Offset Per
Job, then touch Save.
11. Touch Save.
Note: Tray choices vary depending on installed options.

Copying Multiple Pages on a Sheet of Paper
You can copy multiple original pages onto one side of a sheet of paper. The size of the images is
reduced proportionally to fit on the selected paper.

To copy multiple pages on a sheet:
2. Touch Page Layout.
3. Touch Multiple Up.

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4. To select the number of original pages for each sheet of paper, touch 2 Pages Up, 4 Pages Up or 8
Pages Up. For 4 Pages Up or 8 Pages Up, touch the desired Reading Order.
5. To change the orientation of the copies, touch Original Orientation, then touch Upright or
Sideways (Top to Left), then touch Save.
6. To repeat the same image on a page, touch Repeat Image.
a. Touch 2 Pages Up, 4 Pages Up or 8 Pages Up.
b. Touch Auto Repeat to automatically calculate the number of times to repeat vertically or
horizontally based on document size, paper size, and the enlarge/reduction ratio.
c. Touch Variable Repeat to specify the number of times to repeat the image vertically or
horizontally using the arrow buttons. You can repeat an image between 1 to 23 times vertically,
and between 1 to 33 times horizontally.
d. To change the orientation of the copies, touch Original Orientation, then touch Upright or
Sideways (Top to Left), then touch Save.

Including Covers
You can print the first and last pages of your copy job on different paper, such as colored or
heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or
printed.
Note: The paper used for the covers must be the same size as the paper used for the rest of the
document.

To select the type of covers and the tray to use for the cover paper:
2. Touch Covers.
3. To include both a front and back cover that use the same tray and printing options:
a. Touch Front & Back Covers.
b. Touch a printing option for the cover: Blank Covers, 1-Sided Covers or 2-Sided Covers.
c. Touch the tray to use for the covers, then touch the tray to use for the main body.
4. To include only a front cover or only a back cover:
a. Touch Front Cover Only or Back Cover Only.
b. Touch a printing option for the cover: Blank Covers, 1-Sided Covers or 2-Sided Covers.
c. Touch the tray to use for the covers, then touch the tray to use for the main body.
5. Touch Save.

Adding Annotations
You can automatically add annotations, such as page numbers and the date, to copies.

To print annotations:
2. Touch Annotations.

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3. To insert a comment:
a. Touch Comment, then on the next screen, touch Comment again.
b. On the next screen, touch the desired comment in the list of stored comments.
c. To create a comment, select a comment not in use, then touch Edit. Using the on-screen
keyboard, type the new comment, then touch Save.
d. Touch Apply To, then touch First Page Only, All Pages or All Pages Except First, then touch
Save.
e. To select the location of the comment on the page, touch Position, then touch the desired
location.
f. Touch Save.
4. To insert the current date:
a. Touch Date Stamp, then in the next window, touch Date Stamp again.
b. Touch the format to use for the date.
c. To select which pages the date appears on, touch Apply To, then touch First Page Only, All
Pages or All Pages Except First, then touch Save.
d. To select the position of the date stamp on the page, touch Position, then select the desired
position.
e. Touch Save.
5. To insert page numbers:
a. Touch Page Numbers, then on the next screen, touch Page Numbers again.
b. If necessary, on the next screen, touch Page Numbers again.
c. Touch the up or down arrow to enter the starting page number.
d. To select which pages the page number appears on, touch Apply To, then touch All Pages or
All Pages Except First, then touch Save.
e. To select the position of the date stamp on the page, touch Position, then select the desired
position.
f. Touch Save.
6. To insert a Bates Stamp:
a. Touch Bates Stamp, then on the next screen, touch Bates Stamp again.
b. Touch an existing prefix to use for the Bates Stamp. To create a new prefix, touch a prefix not
in use, then touch Edit. Using the on-screen keyboard, type the new prefix, then touch Save.
c. Touch the up or down arrow to enter the starting page number.
d. To select which pages the Bates Stamp appears on, touch Apply To, then touch All Pages or All
Pages Except First, then touch Save.
e. To select the position of the Bates Stamp on the page, touch Position, then touch the desired
position, then touch Save.
f. To specify the number of digits, touch Number of Digits. To select the minimum number of
digits necessary, touch Auto Assign, then touch Save. To select a specific number of digits,
touch Manual Assign, then touch the up or down arrow to add up to 9 leading zeros, then
touch Save.
g. Touch Save.

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7. To specify the original’s orientation as you load it in the document feeder or document glass,
Original Orientation, then touch either Upright Image or Sideways Image (Top to Left), then
touch Save.
8. To change the format used for annotations:
a. Touch Format & Style.
b. Touch the up or down arrow to select the font point size.
c. Touch the up or down arrow to select the font color.
d. Touch Same as Side 1 or Mirror Side 1 to select the placement of the annotations on the
second side when printing 2-sided copies.
e. Touch Save.
9. Touch Save.

Inserting Transparency Separators
When you create copies on transparencies, you can insert blank pages to separate each transparency.
You can also print a set of copies on paper for use as handouts.

To select transparency separators:
2. Touch Transparency Options.
3. Select from the following:
a. Blank Transparency Separators, then touch Paper Supply, then touch the tray to use for
transparencies and the tray to use for separators.
b. Blank Separators & Handouts, then touch Paper Supply, then touch the tray to use for
transparencies and the tray to use for separators and handouts.
c. Transparency Set & Handouts, then touch Paper Supply, then touch the tray to use for
transparencies and the tray to use for handouts.
4. Touch Save.

Adding Watermarks
You can add a watermark beneath the original image on your copies. Information such as
predetermined text, date and time, and the printer serial number can be added.
2. Touch Watermarks.
3. To add a control number, touch Control Number On, then touch the up or down arrow to select the
starting number.
4. To add a stored watermark, touch Stored Watermark, then touch On. Touch a stored watermark in
the list, then touch Save.
5. Touch Date & Time to print the date and time that the copy job started on the copies.
6. To print the serial number of your printer on the copies, touch Serial Number.

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7. The watermark image is faint so the content of the page can be seen. To make the watermark
visible on copies used as originals, touch Watermark Effects, then touch Embossed or Outline,
then touch Save.
8. Touch Save.

ID Card Copying
This feature allows you to copy both sides of a small original, such as an ID card, onto the same side of
a page.
1. Open the document feeder and place the card in the upper left hand corner of the document glass.
Note: Place the card slightly away from the top left corner of the document glass to capture the
whole image of the card.
2. Close the document feeder, then touch Copy on the printer touch screen.
3. Touch ID Card Copying, then touch On, then touch Save.
4. Press the green Start button to scan side one.
5. Turn the card over without changing its position, then touch Start on the touch screen to scan side
two.
Note: Do not press the green Start button to scan side two.

Both sides of the card will then print onto the same side of a sheet of paper.

Advanced Copying
Use the Job Assembly tab to change the following settings:
• Printing a Sample Copy on page 105
• Combining Original Sets on page 106
• Delete Outside/Delete Inside on page 106
• Saving the Current Copy Settings on page 107
• Retrieving Saved Copy Settings on page 107
• Building a Job on page 108

Printing a Sample Copy
If you have a complicated copy job, you may want to print one copy to check before printing multiple
copies. Use this feature to print one copy and hold the remaining copies. After you inspect the sample
copy, you can print the additional copies printed (using the same settings) or cancel the additional
copies.

To print the sample copy:
1. Load the originals in the document feeder.
2. Touch Copy on the touch screen, then touch the desired copy settings and the number of copies
using the numeric keypad on the printer control panel.
3. Touch the Job Assembly tab.

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4. Touch the Sample Job button, then touch Sample Job On.
5. Touch Save.
6. Press the green Start button.
7. Inspect the sample print.
• If acceptable, touch Start on the touch screen to print the remaining copies. Do not use the
green start button on the printer control panel. If desired, touch Change Settings or Change
Quantity to make adjustments to the job.
• To cancel the remaining copies, touch Delete on the touch screen.

Combining Original Sets
If the number of originals exceeds the capacity of the document feeder, you can combine the sets into
one job.

To select Combine Original Sets:
1. Touch Copy on the touch screen, then touch the desired copy settings and the number of copies
using the numeric keypad on the printer control panel.
2. Touch the Job Assembly tab, then touch Combine Original Sets.
3. Touch On, then touch Save.
4. Load the first set of originals in the document feeder.
5. Press the green Start button on the printer control panel. Copying begins.

The Combine Original Sets window appears on the touch screen.
6. Scan additional sets:
a. Load the originals for the next set.
b. In the Combine Original Sets window, touch Next Original.
c. Touch Start on the touch screen. Do not use the green start button on the printer control panel.
Copying continues.
7. Repeat Step 3 for each additional set.
8. When the final set has been copied, in the Combine Original Sets window, touch Last Original.
The final copies print.
9. To cancel the job, touch Delete.

Delete Outside/Delete Inside
This feature allows you to delete everything inside or outside a specified rectangular area. Up to three
areas can be set.

To select areas to delete:
1. Touch Copy on the touch screen, then touch the Job Assembly tab.
2. Touch Delete Outside/Delete Inside.

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3. To delete everything outside the specified area when copying:
a. Touch Delete Outside.
b. The area is defined by the rectangle formed between the points as shown on the touch screen.
Touch Area 1, then touch each coordinate on the touch screen. Use the numeric keypad on the
printer control panel to enter the coordinate values for X1, X2, Y1 and Y2. When all values have
been entered, touch Save.
c. To apply the deleted area for 2-Sided copying, under Originals touch Both Sides, Side 1 Only
or Side 2 Only.
d. Touch Save.
e. Additional areas can be set by selecting Area 2 and Area 3.
4. To delete everything inside the specified area when copying:
a. Touch Delete Inside.
b. The area is defined by the rectangle formed between the points as shown on the touch screen.
Touch Area 1, then touch each coordinate on the touch screen. Use the numeric keypad on the
printer control panel to enter the coordinate values for X1, X2, Y1 and Y2. When all values have
been entered, touch Save.
c. To apply the deleted area for 2-Sided copying, under Originals touch Both Sides, Side 1 Only
or Side 2 Only.
d. Touch Save.
e. Additional areas can be set by selecting Area 2 and Area 3.

Saving the Current Copy Settings
If you plan to use a particular combination of copy settings for future copy jobs, you can save the
settings with a name. Later, you can retrieve the settings.

To save the current copy settings:
1. Touch Copy on the touch screen, then touch the desired copy settings.
2. Touch the Job Assembly tab, then touch Save Current Settings.
3. Enter a name for your saved settings using the keyboard on the touchscreen, then touch Save.

Retrieving Saved Copy Settings
If you saved the copy settings for particular types of copy jobs, you can retrieve those settings to use
for the current job.
Note: To save the copy settings, see Saving the Current Copy Settings on page 107.

To retrieve the saved settings:
2. Touch Retrieve Saved Settings, then touch the desired saved setting in the list.
3. Touch Load Settings. The saved settings are applied to the current job.
4. To delete a saved setting, touch it and touch Delete Settings.

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Building a Job
If you have a copy job that includes a variety of originals that require different copy settings, you can
use this feature to “build” the job. Each “segment” can use different copy settings. After all segments
are programmed and scanned (stored in printer memory), the printer prints the complete copy job.

To build a copy job:
2. Program and scan the first segment:
a. Load the originals for the first segment.
b. Touch the desired copy settings for the first segment.
c. Touch the Job Assembly tab.
d. Touch the Build Job button, touch Build Job On, then touch Save.
e. Press the green Start button on the printer control panel to scan the first set of originals.

The Build Job window appears on the touch screen.
3. Program and scan additional segments:
a. Load the originals for the next segment.
b. In the Build Job window, touch Next Original.
c. Touch Change Settings. The Copy screen appears. Touch the settings for the segment, then
touch Close in the upper right corner of the touch screen.
d. Touch Start on the touch screen. Do not use the green Start button on the printer control panel
for additional segments.
e. Repeat Step 3 for each additional segment.
4. To program and scan the final segment:
a. In the Build Job window, touch Last Original. The entire copy job prints.

Because all segments print as one job, you can select options such as covers or booklet creation that
will apply to the entire job.

To select Build Job options:
2. Touch Build Job, then touch Build Job On.

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3. Select from:
a. Copy Output: touch Paper Supply, Stapling, Collation and Output Destination/Offset
options, then touch Save.
b. Booklet Creation: See Booklet Creation on page 93. Select settings, then touch Save.
c. Covers: See Including Covers on page 102. Select settings, then touch Save.
d. Annotations: See Adding Annotations on page 102. Select settings, then touch Save.
e. Segment Separators: To insert separator pages between segments, Select Segment
Separators, then choose from the following:
• No Separators: separators are not inserted. Touch Save.
• Blank Separators: blank separators are inserted. Use the arrows to specify the quantity of
separators. Touch Save.
• 1-Sided Separators Side 1 Only: the first page of the loaded documents is copied on the front
side of a separator. Touch Save.
• 1-Sided Separators Side 2 Only: the first page of the loaded documents is copied on the back
side of a separator. Touch Save.
• 2-Sided Separators: the first two pages of the loaded documents are copied onto each side of
a separator. Touch Save.
• Watermarks (touch the shift arrow at the lower right hand corner of the touch screen to
display): See Adding Watermarks on page 104. Select settings, then touch Save.
4. Touch Save.

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Faxing 6
• Fax Overview on page 112
• Sending a Fax on page 113
• Server Fax on page 114
• Sending an Internet Fax on page 116
• Faxing from your Computer on page 117
• Receiving Faxes on page 118
• Selecting Fax Options on page 119
• Adding Addresses to the Address Book on page 123

111

Faxing

Fax Overview
Fax capability is available as an option for the WorkCentre 7425/7428/7435. The printer can send a fax
in one of three ways:
• Fax: The document is scanned and sent directly to a fax machine (phone number) using a
telephone line connected to the printer.
• Server Fax: The document is scanned and sent through an Ethernet network to a fax server with its
own telephone connections (phone number). A telephone line connected to the printer is not
required.
• Internet Fax: The document is scanned and emailed as an attachment to a recipient (email
address). A telephone line connected to the printer is not required.

Enabling and Configuring Fax Services
Before you can send a fax from the printer, the system administrator must enable fax services.

For more information see the System Administrator Guide at

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Sending a Fax
1. Load your document.
• Document Glass: Place the first page of the document facedown on the document glass with
the top of the page toward the back-left corner of the document glass.
• Document Feeder: Remove any staples and paper clips from pages and insert them faceup in
the document feeder with the left edge of the page entering the document feeder first.
• On the printer control panel, press the Services button.
2. Touch the Fax icon. Enter the user name and password if required.
3. Enter either:
• A fax number (phone number) using the key pad.
• Touch Address Book, then touch a previously stored fax number in the address book.
4. Touch Add.
5. Repeat Steps 3 and 4 to add more recipients.
6. If desired, choose fax options. For more information, see Selecting Fax Options on page 119.
8. If multiple addresses are selected, Reconfirm Recipients by touching Yes or No.
• If scanning from the document glass, choose the Original Size, then press the green Start
button again.

The printer scans the pages and transmits the document when all pages have been scanned.

To fax multiple documents, during scanning touch Next Original, then load the next document to
be faxed.
a. Press the green Start button or touch Start on the touch screen.
b. If scanning from the document glass, choose the Original Size, then press the green Start
button again.
c. After the last page is scanned, touch Last Original to send the fax.
Note: To insert pauses in a fax number, enter the fax number using the numeric keypad, then press
the Dial Pause button to insert a pause in the fax number where required.

See also:
Selecting Fax Options on page 119

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Faxing

Server Fax
If you have access to a fax server, you can send a document to a fax machine without having to
connect a telephone line to the printer.
Note: Server fax is an option and requires the scanning option.

When you send a server fax, the document is scanned and sent to a location on your network or to a
third party server (a repository). The fax server then sends the fax over a telephone line to a fax
machine (phone number).

Before you can send a Server Fax, the system administrator must enable Server Fax service.

For more information see the System Administrator Guide at

Sending a Server Fax
To send a Server Fax:
2. Touch the Fax icon. Enter the user name and password if required.
3. Specify the recipient using either of these methods:
• Enter a fax number (phone number) using the key pad.
• To add a Fax Group, press # then enter the two digit group number.
4. Touch Add.
5. Repeat Steps 3 and 4 if there are multiple recipients.
• If multiple addresses are selected, Reconfirm Recipients by touching Yes or No.
button again.


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8. To fax multiple documents, during scanning touch Next Original, then load the next document to
be faxed.
button again.
Note: To insert pauses in a fax number, enter the fax number using the numeric keypad, then press
the Dial Pause button to insert a pause in the fax number where required.

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Sending an Internet Fax
If you have an SMTP (email) server connected to your network, you can send a document to an email
address. This feature eliminates the need for a telephone line connected to the printer. When you send
an internet fax, the document is scanned, attached to an email message in TIFF format and sent to an
email address.
Note: Before you can send an Internet Fax, the system administrator must enable Internet Fax
service, and an SMTP server must be configured. For more information see the System
Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

To send an Internet Fax:
2. On the printer touch screen, touch the Internet Fax icon. Enter user name and password if
required.
3. Specify the recipient using either of these methods:
• Touch New Recipient, then enter the recipient’s email address using the touch screen
keyboard, then touch Add
4. Repeat Step 3 for additional recipients.
5. If desired, enter a subject and a message.
• If multiple addresses are selected, Reconfirm Recipients by touching Yes or No.
button again.

8. To fax multiple documents, during scanning touch Next Original, then load the next document to
be faxed.
button again.

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Faxing from your Computer

Faxing from your Computer
This optional feature allows you to fax a file from your computer.
1. From the application, click File, then Print, then choose the printer.
2. Click Properties, then use the Job Type menu to choose Fax.
3. Click Add Recipient, then enter the recipient details.
4. If desired, click the Cover Sheet tab, choose an option, then click OK.
5. If desired, click the Options tab, choose options, then click OK.
6. In the Properties window, click OK.
7. In the Print window, click OK.
8. The Fax Confirmation window appears. If the recipient information is correct, click OK.

Your fax is then submitted to the printer fax queue for transmission.

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Receiving Faxes
The printer must be configured by the system administrator to receive and print faxes, server faxes and
internet faxes. For more information see the System Administrator Guide at

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Selecting Fax Options

• Lighten/Darken on page 119
• Setting 2-Sided Faxing on page 119
• Selecting the Original Type on page 119
• Setting the Fax Resolution on page 120
• Setting Original Size on page 120
• Book Faxing on page 120
• Reduce/Enlarge on page 120
• Clear Pending Faxes on page 120
• Additional Fax options on page 121

Lighten/Darken
On the printer touch screen, under Lighten/Darken, touch the up or down arrow to adjust the fax
density.

Setting 2-Sided Faxing
1. On the printer touch screen, under 2-Sided Scanning, touch an option in the list displayed:
• 1-Sided
• 2-Sided
• 2-Sided (Rotate Side 2)
• To turn on First Page 1-Sided touch the checkbox.
2. Touch More for additional options:
• Touch 1-Sided, 2-Sided, or 2-Sided (First Page 1-Sided).
• For 2-Sided faxes, touch Head to Head or Head to Toe.

Selecting the Original Type
On the printer touch screen, under Original Type, touch an option in the list:
• Text
• Photo & Text
• Photo

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Setting the Fax Resolution
On the printer touch screen, under Resolution, touch an option in the list:
• Standard 200x100 dpi
• Fine 200 dpi
• Super Fine 400 dpi
• Super Fine 600 dpi

Setting Original Size
1. On the printer touch screen, touch the Layout Adjustment tab.
2. Touch Original Size, then choose from the following:
• Auto Detect
• Custom Size, then choose the desired page size.
• Mixed Size Originals
3. Touch Save.

Book Faxing
You can use the document glass to scan and fax the left and right pages of a bound document.
Note: Nonstandard paper sizes may not accurately divide into pages.
1. On the printer touch screen, touch the Layout Adjustment tab.
2. Touch Book Faxing, then touch the desired options.
3. Touch Save.

Reduce/Enlarge
You can reduce or enlarge the page image with a specified ratio.
1. On the printer touch screen, touch the Fax icon, then touch the Layout Adjustment tab.
2. Touch Reduce/Enlarge.
3. Touch a preset ratio, or touch the up and down arrow to specify a custom ratio.
4. Touch Save.

Clear Pending Faxes
You can view the faxes waiting to be sent. If needed, you can clear one or more faxes.

To cancel pending faxes:
1. On the printer control panel, press the Job Status button.
2. In the Active Jobs tag, touch the arrow, then touch Scan, Fax & Internet Fax Jobs in the list.

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3. Touch the pending fax job from the list.
4. Touch Delete.

Additional Fax options
You can specify how your fax document is transmitted and how it is printed on the receiving fax
machine.

To make these optional settings, on the printer touch screen, touch the Fax Options tab. Then, choose
from the following options:

Option Values

Confirmation Options No Report, Print Report

Transmission Header (for Fax and Internet Fax) Off, Display Header

Remote Folder

Starting rate (for Fax and Internet Fax) G3 Auto, Forced 4800 bps

F Code On, Off

Priority Send/Delay Start Priority Send: On, Off
Delay Send: Off, Specific Time (user definable.)

Multiple-Up (for Fax and Internet Fax) Off, On (user definable 2-9 originals)

Further optional fax settings are also provided. On the printer touch screen, touch the More Fax
Options tab. Then, choose from the following options:

Option Values

Remote Polling Off and Poll a Remote Device

Store for Polling Off, Store for Free Polling and Store for Secure Polling

On-Hook Initiates dial tone

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Additional Internet Fax options are available. On the printer touch screen, touch the Internet Fax
Options tab. Then, choose from the following options:

Option Values

Acknowledgement Report Confirmation Options: No Report, Print Report

Read Receipts On, Off

Internet Fax Profiles Tiff-S, Tiff-T, Tiff-J

An additional Server Fax option is available. On the printer touch screen, touch the Transmission
Options tab. Then, set from the following option:

Option Values

Delay Start Off, Start time (user definable)

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Adding Addresses to the Address Book

Adding Addresses to the Address Book
The address book can store fax, Internet fax, email and server addresses.

To create address book entries:
2. On the printer touch screen, touch the Tools tab.
3. Touch Setup, then touch Add Address Book Entry.
4. On the next screen, touch an unused Recipient in the scrolling list.
5. Touch the Create/Delete button.
6. Touch Address Type, then touch Change.
7. On the next screen, touch the desired address type, then touch Save.

Each address book type (fax, internet fax, email and server addresses) provides a different list of
settings to be configured.
8. Touch each desired item in the list (not all are required), enter the information, then touch Save.
9. Continue to enter settings for each desired item, then touch Save to complete the address book
entry.

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Scanning 7
• Scanning Overview on page 126
• Loading Original Documents on page 127
• Scan to Email on page 128
• Network Scanning on page 130
• Scan to Folder on page 131
• Scan to PC on page 133
• Using the Xerox Scan Utility on page 134
• Managing Images at Your Computer Using CentreWare IS on page 144
• Setting Scan Options on page 147

125

Scanning

Scanning Overview
Scanning is an optional printer feature providing several methods for scanning and storing an original
document. The scanning procedure used with the WorkCentre 7425/7428/7435 differs from that of
desktop scanners. Because the printer is normally connected to a network rather than directly to a
single computer, you select a destination for the scanned image at the printer.

Destinations include storage of the scanned image on the printer hard drive or in a document
repository in a network server. You can also scan images directly to your computer where they can be
placed in folders, attached to email, or imported into applications.

The WorkCentre 7425/7428/7435 supports the following scanning services:
• Scan to Email: scan the original document to an email address
• Network Scanning: scan the original document to a document repository on a network server
• Scan to Folder: scan the original document and store the image on the printer’s hard drive
• Scan to Home: scan the original document to your home directory
• Creating scan templates and downloading images to your computer using Xerox Scan Utility
• Importing scan images into applications using TWAIN
Note: Scanning functions require installation of the Scan Drivers. For more information, see
Installing the Printer Drivers on page 38.
• Scanning services must be enabled by your system administrator.
• Print, copy, and fax jobs can print while you are scanning original documents or downloading files
from the printer’s hard drive.

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Loading Original Documents
All scanning tasks begin with loading the original document in the printer. You can use the document
glass for single page jobs, or originals that will not feed through the document feeder. The document
feeder can be used for multiple page or single page jobs.

To load documents:

wc74xx-203

Document Glass

Lift the document feeder cover and place the
original facedown, toward the back-left corner
of the document glass.

wc74xx-204 wc74xx-205

Document Feeder

Insert originals faceup with the left edge of Adjust the paper guides so they fit against the
the page entering the feeder first. The green originals.
light indicates correct loading of originals.

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Scan to Email
Original documents can be scanned and sent as attachments to email.
1. On the printer control panel, press the Services button.
2. Touch the E-mail icon.
3. Specify the recipient using one of these methods:
• Touch New Recipient: enter the full email address using the touch screen keyboard.
• Touch Address Book: touch the arrow to choose the desired address book. Enter the name or
part of the name of the recipient, depending on how the address book is set up, then touch
Search.
4. Touch Add to add the recipient to the list.
5. Repeat Steps 3-4 to add additional recipients to the list. When all recipients have been added to
the list, touch Close.
6. A default subject is provided for the email. To change the subject, touch Subject, then enter the
new subject using the touch screen keyboard. When finished, touch Save.
7. Place the document original in the document feeder or on the document glass, then press the
green Start button.
8. If desired, use the four groups at the bottom of the control panel, Color Scanning, 2-Sided
Scanning, Original Type and Scan Presets, to select the desired options for the scan. For more
information, see Setting Scan Options on page 147.
Note: If scanning to email is not enabled, contact your system administrator. For more information,
see the System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

Setting Email Options
You can change the following email settings:
• File Name
• File Format
• Reply To
• Read Receipt

To change the File Name, or Reply To email options:
1. On the printer control panel, touch the Services button.
2. Touch the E-Mail icon, then touch the E-mail Options tab.
3. Touch File Name, or Reply To, then delete or modify the default text using the touch screen
keyboard, then touch Save.

To change the file format:
3. Touch File Format, then touch the desired file type, then touch Save.

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To request a read receipt:
3. Touch Read Receipts, then touch On.

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Network Scanning
Network scanning allows you to scan documents and send them to a document repository on a
network server configured by your system administrator.

To use Network Scanning:
2. On the printer touch screen, touch Network Scanning.
3. From the list of templates, touch the template created by your system administrator.
4. The template defines the scan settings as well as the destination of the image. To change any of
the scan settings, use the four groups at the bottom of the touch screen, Color Scanning, 2-Sided
Scanning, Original Type and Scan Presets, to choose the desired options for the scan. For more
information see Setting Scan Options on page 147.
green Start button.
Note: If Network Scanning is not enabled, contact your system administrator. Additional templates
can be created by the system administrator. For more information, see the System Administrator
Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

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Scan to Folder

Scan to Folder
• Creating a Folder on page 131
• Scanning to a Folder on page 131
• Send from Folder on page 132
• Managing Images at Your Computer Using CentreWare IS on page 144

Scan to Folder is the simplest scanning method. It allows scanning to a folder, which is located on the
printer hard drive. If this feature is not enabled, contact your system administrator.

You can scan a document, store the image on the printer internal hard drive and then download it to
your computer. The printer provides folders to organize and store scanned images. You can also create
a password-protected private folder accessible only by you.

Creating a Folder
Your system administrator may have created a folder for you. You can create a folder yourself using
CentreWare IS.
1. Launch your Web browser.
2. Type the printer’s IP address into the Web browser’s address bar, then press Enter to open
CentreWare IS.
Note: If you don’t know your printer’s IP address, see Viewing the Printer IP Address: on page 42.
3. Click the Scan tab.
4. In the Scan window on the left, click Folders.
5. In the Folder window, choose a folder labeled “(Not in Use)”, then click Create.
6. Enter a name for the folder. If desired, create a password.
7. If desired, choose options for Check Folder Passcode, Delete Files after Print and Delete Expired
Files.
8. Click the Apply button.

Your folder is now available for use, and will appear in the folder list in CentreWare IS and on the
printer’s touch screen in the Scan to Folder tab.

Scanning to a Folder
1. Load your original on the document glass or in the document feeder.
3. On the printer touch screen, touch Scan to Folder.
4. Touch the desired folder in the scrolling list. If necessary, touch the up or down arrow to see the
desired folder.

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5. To change any of the scan settings, choose from the four groups at the bottom of the touch screen,
Color Scanning, 2-Sided Printing, Original Type, and Scan Presets, to apply the desired options
for the scan. For more information see Setting Scan Options on page 147.
6. Press the green Start button. The Scan to Folder progress screen appears on the printer’s touch
screen.

When the scan is complete, the printer’s touch screen will redisplay the Scan to Folder screen. The file is
stored in the selected folder on the printer hard drive You can then download the file to your computer
using CentreWare IS.

Send from Folder
The optional Send from Folder feature allows you to print a scanned document stored in a folder on the
printer hard drive. This feature must be enabled by your system administrator.

To use the Send from Folder feature:
2. Touch the Send from Folder icon.
3. Touch the desired folder in the list. If necessary touch the up or down arrow at the right to scroll
through the list.
4. The files stored in the folder are displayed on the next screen. Touch the desired file. The file will be
sent from the folder to the printer.
5. To print multiple files, touch them in succession and they will be printed in order.
6. Touch Print. If desired touch Paper Supply to select the paper to be used, touch 2-Sided Printing
for 2-Sided documents or touch Output to choose finishing options if available.
7. Touch Print to print the files.
8. If desired, touch File Details to view additional file information. To change the file name, touch
Change File Name, enter the new file name using the touch screen keyboard, then touch Save.
9. If desired, touch Review to see a detailed file information
10. If Job Flow Sheets have been created, touch Job Flow Settings. The Job Flow Sheet currently
linked to the folder is displayed. To make changes, touch Cut Link, Create/Change Links or Select
Job Flow Sheet.
Note: If Send from Folder is not enabled, contact your system administrator. For more information,
see the System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

Using Job Flow Sheets
Job Flow Sheets allow you to execute a series of registered actions. The target of a Job Flow Sheet is a
document stored in a folder.

Job Flow Sheets are created by the system administrator. For more information, see the System
Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

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Scan to PC
The Scan to PC feature allows you to scan a document to your computer. This feature must be enabled
by your system administrator.

To use the Scan to PC feature:
2. Touch the Scan to PC icon.
3. Touch Transfer Protocol, then touch FTP, SMB or SMB (UNC Format), then touch Save.
4. Touch Server Name, Save in Name, User Name and Password. For each setting, enter the data
using the touch screen keyboard, then touch Save.
5. If desired, use the four groups at the bottom of the control panel, Color Scanning, 2-Sided
Scanning, Original Type and Scan Presets, to select the desired options for the scan. For more
information, see Setting Scan Options on page 147.
green Start button.
7. Access the electronic version of the document at the destination computer.
8. If Scan to PC is not enabled, contact your system administrator. For more information, see the
System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.

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Using the Xerox Scan Utility
This section contains the following:
• Creating Scan Templates on page 134
• Deleting Scan Templates on page 136
• Managing Xerox Scan Utility Folder and Email Profiles on page 136
• Importing Scanned Files into an Application on page 142

The Xerox Scan Utility (XSU) is a tool that allows you to scan images from the printer to your computer.
Using XSU, you can create scan templates, preview images, copy images to a folder and copy images
to email.
Note: You must install the scan drivers to use the Xerox Scan Utility. For more information, see
Installing the Printer Drivers on page 38.

Creating Scan Templates
Scan templates contain settings such as file type, resolution, and document original size. You can
specify additional settings to retain thumbnail images, or you can select a folder destination, so that
when images are scanned, they are automatically copied into a designated folder on your computer.

You must create a scan template before you can download images to your computer or import images
to applications via TWAIN or WIA.

Creating a Template with an Image View Setting
To create a new template or edit an existing template with the option to retain thumbnail images in
XSU:
1. Access the Xerox Scan Utility on your computer:
• Windows: Right-click the Xerox Scan Utility icon in the taskbar, then select Open Xerox Scan
Utility. If the icon does not appear in the taskbar, click Start, select All Programs (or Programs
if you are using Windows Classic View), select Xerox Office Printing, select Scanning, then
select Xerox Scan Utility.
• Macintosh: Click the Xerox Scan Utility icon in the dock, or navigate to
Applications/Xerox/Xerox Scan Utility and double-click on Xerox Scan Utility.app.
2. Click the Scan Settings tab, then select the settings you want to use with the template: Color, or
Black and White, Original Size, Resolution, Original Type, File Format, and Sides to Scan.
3. Click Preview image in Xerox Scan Utility to view the scanned image in both the Scan to Email
and Copy to Folder tabs. From these tabs you can select the appropriate folder or email profile
settings to use with your scanned images.

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4. Choose one of the following options:
• To create a new template for the settings you selected: Enter the name for the new template in
the Saved Templates Settings field.
• To edit an existing template with the settings you selected: Select a template from the list
displayed in the Saved Templates Settings drop-down list, then edit the settings.
5. Click Save.
6. Spaces are not permitted in template names.

The template will now appear in the list of templates on the Network Scanning tab on the printer
touch screen.

Creating a Template to Scan Images Directly to Your Computer
To create a template that places scanned images in a specific folder destination on your computer:
• Windows: Right-click the Xerox Scan Utility icon on the taskbar, then select Open Xerox Scan
2. Select the Scan Settings tab, then select the settings you want to use with the template: Color,
Black and White, Original Size, Resolution, Original Type, File Format, and Sides to Scan.
3. Click Send image directly to folder to send the scanned images directly to a designated folder on
your computer without first viewing the images. Enter information in the following fields:
a. To create a unique file name for one or more of the scanned images in the thumbnail view,
enter a file name in the Base File Name field.
b. Enter the folder path where you want to save the file in the Save To field, or click the Browse
button to locate the folder.
c. Select one of the following options:
• Leave the Save a copy in Xerox Scan Utility option checked. This enables thumbnail views of
the scanned images to remain in the Copy to Folder and Scan to Email tabs. This is the default
setting.
• Remove the check mark in the Save a copy in Xerox Scan Utility option. This disables
thumbnail views of the scanned images.
4. Select one of the following options:
• To create a new template for the settings you selected: Enter the name for the new template in
the Saved Templates Settings field.
• To edit an existing template with the settings you selected: Select a template from the list
displayed in the Saved Templates Settings drop-down list, then edit the settings.
5. Click Save.
6. Spaces are not permitted in template names.

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Creating Unique Image File Names
When each image is scanned, it is saved with a default file name indicating the date and time the
image was scanned. The file name displays the format DOC_yyyy-mm-day_hh.mm.ss.xxx representing
year-month-date_hour.minute.second.file type extension.

For example, the filename DOC_2008-07-01_13.45.15.pdf indicates that the image was scanned on
July 1, 2008, at 1:45:15 PM and is a PDF file.

When you assign a name to scanned images, the images display with the date and time each image
was scanned appended to the name. See the following two examples:
• If you enter the name report as the new name for an image that was scanned at 1:45:15 PM on
July 1, 2008, the new image name is: report_2008-07-01_13.45.15.xxx.
• If you enter the name report for several images that were scanned at varying times on July 1,
2008, the new names are: report_2008-07-01_13.45.15.xxx, report_2008-07-01_13.45.25.xxx,
and report_2008-07-01_13.47.32.xxx. The date and time information is unique for all scanned
images.

Deleting Scan Templates
To delete a scan template:
2. Select the Scan Settings tab.
3. Select the template you want to delete in the Saved Template Settings drop-down list.
4. Click the Delete button.
5. When prompted, confirm that you want to delete the template. The template will be deleted from
the template list in Xerox Scan Utility and from the template list on the printer’s control panel.

Managing Xerox Scan Utility Folder and Email Profiles
• Creating or Editing Email Profiles on page 137
• Deleting Email Profiles on page 137
• Creating or Editing Folder Profiles on page 137
• Deleting Folder Profiles on page 138

With the Xerox Scan Utility, you can create profiles to be reused when sending scanned images as
email attachments or when copying scanned images to specific folders. Profiles eliminate the need for
re-entering the same email or folder destination information.

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Creating or Editing Email Profiles
To create or revise an email profile:
2. Select the Scan to Email tab.
• To create a new profile: Enter the name for the new profile in the Email Profiles field.
• To edit an existing profile: Select a profile from the list displayed in the Email Profiles drop-
down list.
4. To create a unique name for one or more of the scanned images in the thumbnail view:
a. Select the images, then enter a file name in the Base Attachment Name field
b. Enter the appropriate information in the To, CC, Subject, and Message fields.
5. Click the Save button to save the settings for the new or revised profile.
Note: When you enter a name for images in the Base Attachment Name field, and save the profile,
the file name is the name you entered and the unique date and time each image was scanned.

For more information, see Creating Unique Image File Names on page 136.

Deleting Email Profiles
To delete an email profile:
3. Select the profile you want to delete in the Email Profiles drop-down list.
5. When prompted, confirm that you want to delete the profile.

Creating or Editing Folder Profiles
To create or revise a folder profile:

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2. Select the Copy to Folder tab.
• To create a new profile: Enter the name for the new profile in the Folder Profiles field.
• To edit an existing profile: Select a profile from the list displayed in the Folder Profiles drop-
down list.
4. To create a unique name for one or more of the scanned images in the thumbnail view:
a. Select the images, then enter a file name in the Base File Name field.
b. Enter the folder path where you want to save the file in the Save To field, or click the Browse
5. Click the Save button to save the settings for a new or revised profile.
6. When you enter a new file name for images in the Base File Name field and the profile is saved, the
new file name displays the name you entered and the unique date and time each image was
scanned.

For more information, see Creating Unique Image File Names on page 136.

Deleting Folder Profiles
To delete a folder profile:
3. Select the profile you want to delete in the Folder Profiles drop-down list.
5. When prompted, confirm that you want to delete the profile.

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Using the Scan to Email and Copy to Folder Tools
Use the Scan to Email or Copy to Folder tools in the Xerox Scan Utility to attach scanned images to
email messages or copy them to local or network folders.
• Scan to Email Tab on page 139
• Using an Email Profile for Scanned Image Attachments on page 139
• Selecting New Email Settings to Send Scanned Image Attachments on page 140
• Copy to Folder Tab on page 140
• Using a Folder Profile When Copying Scanned Images to a Folder on page 140
• Selecting New Folder Settings When Copying Scanned Images to a Folder on page 141
• Deleting Image Files Using the Xerox Scan Utility on page 141

Scan to Email Tab
When sending scanned images as attachments to email, you can use a saved email profile or manually
enter one or more addresses, a subject and message text.

Using an Email Profile for Scanned Image Attachments
To send scanned images as attachments in an email using an email profile:
2. Select the Scan to Email.
3. Select one or more images you want to send in an email.
4. Select the profile you want to use from the Email Profiles drop-down list.

The fields for Attachment Base Name, To, CC, Subject, and Message display information that
applies to the saved profile.
5. If desired, enter a different name in the Base Attachment Name field and select new email
settings. The Xerox Scan Utility adds the scan date and time information for each image to the end
of the file name.
Note: For example, if you scan an image at 10:15:07 AM on April 27, 2008, select PDF as the file
name extension, then enter the new file name report in the Base Attachment Name field, the
actual file name becomes: report_2008-04-27_10.15.07.pdf.
6. Click the Copy to Email button to open your email application. The selected images are attached
to the email.
7. If desired, make additional changes to the email message, then send the email.
8. For more information, see Managing Xerox Scan Utility Folder and Email Profiles on page 136.

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Selecting New Email Settings to Send Scanned Image Attachments
To send scanned images as attachments in an email without using a profile:
3. Select one or more images you want to send in an email.
4. Enter a name in the Base Attachment Name field. The Xerox Scan Utility appends the scan date
and time information for each image to the end of the file name.
name extension, then enter the new file name report in the Base Attachment Name field, the
actual file name becomes: report_2008-04-27_10.15.07.pdf.
5. Enter the appropriate information in the To, CC, Subject, and Message fields.
6. Click the Copy to Email button to open your email application. The selected images are attached
to the email message.
7. If desired, make additional changes to the email message, then send the email.

Copy to Folder Tab
When copying scanned images to a folder, you can use a folder profile that has been saved with
specific settings.

Using a Folder Profile When Copying Scanned Images to a Folder
You can create a folder profile to save folder destinations that you frequently use. To copy scanned
images to a folder using a folder profile:
3. Select one or more images you want to copy.
4. Select the profile you want to use from the list displayed in the Folder Profiles field drop-down list.

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5. If desired, enter a different name in the Base File Name field and select a new folder location. The
Xerox Scan Utility appends the scan date and time information for each image to the end of the
file name.
extension, and enter the new file name report in the Base File Name field, the actual file name
becomes: report_2008-04-27_10.15.07.pdf.
6. Click the Copy to Folder button to copy the selected images to the folder.

Selecting New Folder Settings When Copying Scanned Images to a Folder
To copy scanned images to a folder without using a profile:
3. Select one or more images you want to copy to a folder.
4. Enter a name for the image in the Base File Name field. The Xerox Scan Utility appends the scan
date and time information for each image to the end of the file name.
name extension, and enter the new file name report in the Base File Name field, the actual file
name becomes: report_2008-04-27_10.15.07.pdf.
5. Enter the folder path where you want to save the file in the Save To field, or click the Browse
6. Click the Copy to Folder button to copy the selected images to the folder.

Deleting Image Files Using the Xerox Scan Utility
Scanned images displayed in the Xerox Scan Utility are stored on your computer’s hard drive. To delete
scanned images that are no longer needed using the Xerox Scan Utility:
2. Select the Scan to Email or Copy to Folder tab.

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3. Select the images you want to delete.
4. Click the Delete Scanned Image button.

Importing Scanned Files into an Application
You can import images scanned to your computer from your printer into Windows or Macintosh
applications on your computer.
• Importing Scanned Images into a Windows Application (TWAIN)
• Using the WIA Image Manager in a Windows Application
• Using the Xerox Scan Utility in a Macintosh OS X Application (TWAIN)

Importing Scanned Images into a Windows Application (TWAIN)
To import images into an application for Windows 2000, Windows XP, Windows Vista and Windows
Server 2003:
1. Open the file in which you want to place the image.
2. Select the application’s menu item to acquire the image. For example, if you are using Microsoft
Word to place an image in a document:
a. Select Insert.
b. Select Picture.
c. Select From Scanner or Camera.
d. Select the scanner, then click the Custom Insert button.

The Xerox Scan Utility window displays thumbnails of the scanned images. The date and time that
the image was scanned appears below each thumbnail. If you move your mouse over the
thumbnail, a pop-up message displays information including the resolution and size of the image
file. If a recently scanned image is not displayed, click the Refresh button.
3. Select the image you want to import. Some applications allow you to import multiple images.
4. To select more than one image, hold down the Ctrl key on your keyboard as you select each image.
5. To import all of the images in the folder, select the Edit menu, then select Select All.
6. Click the Retrieve button. A copy of the image is transferred to the location in your application. If
you want to delete the images you selected, click the Delete button.
Note: For more information, click the Help button.

Using the WIA Image Manager in a Windows Application
You can import images that you scanned from the printer to your computer into an application using
the WIA Image Manager on Windows XP, Windows Vista and Windows Server 2003.

To import scanned images into an application:

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a. Select Insert.
b. Select Picture.
d. Select the scanner, then click the OK button.
3. In the Get Pictures from WIA Xerox WorkCentre 7425/7428/7435 window, open the folder to
view thumbnails of the images. The filename appears below each thumbnail.
4. To see details of an image file:
a. Select the image.
b. Click View picture information. The Properties dialog box displays information about the file
size and the date and time that the image was scanned.
c. Click the OK button to close the dialog box.
5. Select the image you want to import. Some applications enable you to import multiple images:
6. To select more than one image, hold down the Ctrl key on your keyboard as you select each image.
7. To import all of the images in the folder, select the Edit menu, then select Select All.
8. Click the Get Pictures button.

A copy of the image is transferred to the location selected in your application.
Note: If you want to delete the images you selected, click the Delete button.

Using the Xerox Scan Utility in a Macintosh OS X Application (TWAIN)
To import images into an application:
a. Select Insert.
b. Select Picture.
d. Select the scanner, then click the Acquire button.

The Scan to Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the
images. Information about each image, including the template used, resolution, size of the image file,
and the profile name and settings appears to the right of the thumbnail.
1. Select one or more images to import. Some applications allow you to select multiple images:
2. To select more than one image, hold down the Command button on your keyboard as you select
each image.
3. To import all the images in a folder, click the Select All check box.
4. Click the Import button. A copy of the image is transferred to the location selected in your
application. If you want to delete the images you selected, click the Delete button.
Note: For more information, click the Help button.

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Scanning

Managing Images at Your Computer Using
CentreWare IS
This section contains the following:
• Downloading Images From a Folder on page 144
• Printing Images From a Folder on page 145
• Deleting Image Files From a Folder on page 145

Downloading Images From a Folder
To download images from a folder in the printer:
CentreWare IS.
4. In the Scan window on the left, click Folder.
5. In the Folder window, click on your folder.

For a Private Folder, in the Folder Passcode window, type the password, then click Apply.

The Folder: List of Files window contains your image or images.
6. Click the checkbox to the left of the file you wish to retrieve.
7. Use the scroll bar on the right to display the Retrieve section.
8. Choose from the following options:
• Retrieve Page: By default, all pages are retrieved. If desired, click in the Enabled check box to
enable retrieval of a single page in a multiple page file, then enter a number in Page Number.
• Retrieve Format: choose from TIFF/JPEG, PDF or XPS. PDF and XPS can be used for
searchable text documents.
• These additional options are available when PDF or XPS retrieve formats are selected. They are
also dependent on the file settings made for each scan at the printer touch screen.
• Add Thumbnail
• MRC High Compression
• Quality
• Searchable Text
• Language to identify
• Text Compression
9. Click Save this link and choose where you want to save the file.

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Managing Images at Your Computer Using CentreWare IS

Printing Images From a Folder
To print images from a folder on the printer:
CentreWare IS.
5. In the Folder window, click on your folder.


The Folder: List of Files window contains your scanned image or images.
6. Click the checkbox to the left of the file you wish to print.
7. Use the scroll bar on the right to display the Print section.
8. If desired, choose from the following options (the options available vary based on the
configuration of your printer):
• Paper Supply
• Output Destination
• Quantity
• 2-Sided Printing
• Staple
• Hole Punch
• Batch Print
9. Click Print File.

After printing, the file remains stored in the folder.

Deleting Image Files From a Folder
You can permanently delete image files on the printer that no longer need to be stored on the printer
hard drive. Deleting unnecessary images allows space for new images. You can delete files at your
computer using CentreWare IS.

To delete images from a folder on the printer:
CentreWare IS.

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Scanning

5. In the Folder window, click on the folder.

6. The Folder: List of Files window contains your scanned image or images.
7. Click the checkbox to the left of the file you wish to delete.
8. Click Delete in the upper right hand corner of the file list window.

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Setting Scan Options

The scanning features in your printer use templates that define the scan settings and destination for
the image.

To change any of the scan settings, use the four groups at the bottom of the touch screen:
• Color Scanning
• 2-Sided Scanning
• Original Type
• Scan Presets

Scan settings apply to Network Scanning, Scan to E-Mail and Scan to PC. To change the scan settings:
2. On the printer touch screen, touch the Network Scanning, Scan to E-mail or Scan to PC icon, as
appropriate. Choose from the four groups at the bottom of the touch screen and select the desired
setting.

Setting Use

Color Scanning Override automatic detection; set to Color, Black &
White or Grayscale

2-Sided Scanning Use the document feeder to scan 2-Sided originals.
Select 2-Sided scanning to scan both sides of the
paper to produce a multi-page image.
If your original cannot be fed through the document
feeder, use the document glass to manually perform
2-Sided scanning.

Original Type Choose from: Photo & Text, Photo, Text or Photo

Scan Presets Choose from: Sharing & Printing, Archival Record or
OCR.
Choose More for High Quality Printing or Simple
Scan.

Advanced Scanning Options
The printer offers advanced options permitting precise control of the scanning process for critical
applications. Many of these advanced settings override the automatic settings. They are selected using
the printer control panel.

Advanced Settings
Advanced settings allow you to control image options, image enhancements, scan resolution and file
size.

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Scanning

To use Advanced Settings:
2. On the printer touch screen, touch Network Scanning, then touch the Advanced Settings tab.
Then touch the desired setting.

Setting Use

Image Options Choose: from Lightness/Darkness or Sharpness

Image Enhancement Choose from: Auto Suppression or Contrast

Resolution Choose from: 200 dpi to 600 dpi.

Quality/File Size Choose from: good image quality with small file size,
higher image quality with larger file size, or highest
image quality with largest file size.

Shadow Suppression Shadow suppression hides background colors and
image bleed-through.

Layout Adjustments
Layout adjustments provide additional settings for original orientation, original size and edge erase.

To use Layout Adjustments:
2. On the printer touch screen, touch Network Scanning, then touch the Layout Adjustment tab.
Then touch the desired setting.

Setting Use

Original Orientation Choose from: Upright Images, Sideways Images (Top
to Left).

Original Size Choose from: Auto Detect, Manual Size Input or
Mixed Size Originals.

Book Scanning Choose from Left Page then Right, Right Page then
Left, Top Page then Bottom, Both Pages, Left Page
Only, Right Page Only, and Binding Edge Erase.

Reduce/Enlarge Choose from Proportional% or Enter Output Size.

Filing Options
Filing Options provide additional settings for naming images, choosing image formats, and behavior if
a file name already exists.

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To use Filing Options:
2. On the printer touch screen, touch Network Scanning, then touch the Filing Options tab. Then
touch the desired setting.

Setting Use

File Name Enter a filename using the touch screen keyboard.

File Format Choose from: PDF (Image-only or searchable), PDF/A
(Image-only or searchable), XPS (Image-only or
searchable), Multi-page TIFF or 1 file per page) or
JPEG

If File Conflict Choose from: Do Not Save, Rename New File,
Overwrite Existing File, Append to Existing Folder or
Add Date Stamp to File Name

Meta Data Assign descriptive metadata to a scanned job

Login Name Enter login name if required

Password Enter password if required

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Scanning

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Maintenance 8
• Maintenance and Cleaning on page 152
• Ordering Supplies on page 189

151

Maintenance

Maintenance and Cleaning
• General Precautions on page 152
• Locating the Serial Number on page 153
• Usage Counters on page 153
• Cleaning the Printer on page 154
• Replacing the Toner Cartridges on page 159
• Replacing the Waste Toner Container on page 161
• Replacing the Drum Cartridges on page 164
• Replacing the Fuser Assembly on page 168
• Replacing the Transfer Belt Cleaner on page 170
• Replacing the Transfer Roller on page 173
• Emptying the Hole Punch Waste Container on page 176
• Installing Staples on page 179

See also: Safety on page 11.

General Precautions
Warning: When cleaning your printer do NOT use organic or strong chemical solvents or aerosol
cleaners. Do NOT pour fluids directly into any area. Use supplies and cleaning materials only
directed in this documentation. Keep all cleaning materials out of the reach of children.
Warning: Do NOT use pressurized air-spray cleaning aids on or in the printer. Some pressurized air-
spray containers contain explosive mixtures and are not suitable for use in electrical applications.
Use of such cleaners can result in a risk of explosion and fire.
Caution: Do NOT remove the covers or guards that are fastened with screws. You cannot maintain
or service any parts that are behind these covers and guards. Do NOT attempt any maintenance
procedure that is NOT specifically described in the documentation supplied with your printer.

To avoid damaging the printer, keep the following guidelines in mind:
• Do not place anything on top of the printer.
• Do not leave the covers and doors open for any length of time, especially in well-lit places. Light
exposure can damage the imaging units.
• Do not open covers and doors during printing.
• Do not tilt the printer while in use.
• Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the printer and
cause the print quality to deteriorate.
• Make sure any parts removed during cleaning are replaced before you plug in the printer.

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Maintenance and Cleaning

Locating the Serial Number
When ordering supplies or contacting Xerox for assistance, you will be asked to provide your printer
serial number. The serial number is located on the printer frame. Open Cover A on the left side of the
printer. The serial number is located on the left hand side.

The serial number can also be found using the printer’s control panel.
2. The Machine Information tab displays by default. The serial number is displayed on the left side
of the touch screen.

Usage Counters
The usage counters feature provides access to machine usage and billing information.
2. Touch the Billing Information tab, then touch Usage Counters.

The usage counters list is displayed on the control panel touch screen. Touch the scroll arrows at the
right to see the entire list.

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Maintenance

Cleaning the Printer
• Cleaning the Document Glass and Document Cover on page 154
• Cleaning the Exterior on page 154
• Cleaning the Document Feeder Rollers on page 155
• Cleaning the Printhead Lenses on page 155

Cleaning the Document Glass and Document Cover
To ensure optimum print quality, clean the document glass regularly. This helps avoid output with
streaks, smears, and other marks that transfer from the glass while scanning documents.

Use a lint-free cloth lightly dampened with Xerox Anti-Static or another suitable non-abrasive glass
cleaner to clean the glass.

Use a lint-free cloth, Xerox Cleaning Fluid or Xerox Film Remover to clean the under side of the
document cover and the document feeder.

wc74xx-026

Cleaning the Exterior
Regular cleaning keeps the touch screen and control panel free from dust and dirt. To remove finger
prints and smudges, clean the touch screen and control panel with a soft, lint-free cloth.

wc74xx-071

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Use a lightly dampened cloth to clean the outside of the document feeder, output trays, paper trays
and outside areas of your printer.

wc74xx-072

Cleaning the Document Feeder Rollers
Dirt on the document feeder rollers can cause paper jams or deteriorate print quality. For best
performance, clean the document feeder rollers once a month.
1. Lift the lever and open the top cover of the document feeder.

wc74xx-028

2. While turning the rollers, wipe them with a clean, lint free cloth moistened with water.

wc74xx-073

Caution: Do not use alcohol or chemical cleaners on the document feed rollers.
3. Close the top cover, pressing it down until it clicks into place.

Cleaning the Printhead Lenses
The printer is constructed with four printhead lenses. Clean all lenses as described below.

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Maintenance

1. Open the printer’s front cover.

wc74xx-074

2. Turn the orange lever to the left.

wc74xx-075

3. Pull the drum cartridge cover down until it clicks into the open position.

wc74xx-076

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4. Each of the four printheads has its own cleaning tool. Slowly pull the printhead lens cleaner out
until the three dots are visible.
Note: The printhead lens cleaner does not detach from the printer.

wc74xx-077

5. Slowly push the printhead lens cleaner back into the printhead until it stops.

wc74xx-078

6. Repeat Steps 4 and 5 for each printhead.
7. Close the drum cartridge cover.

wc74xx-080

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Maintenance

8. Turn the orange lever to the right to return it to the locked position.

wc74xx-079

9. Close the printer front cover.

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Replacing the Toner Cartridges

Replacing the Toner Cartridges
The printer will display a message on the touch screen when a toner cartridge needs to be replaced.
Caution: Do not perform this procedure when the printer is copying or printing.
1. Open the printer front cover.

wc74xx-074

2. Place your fingers under the lip of the toner cartridge, then pull the toner cartridge straight out of
the printer.

wc74xx-143

wc74xx-144

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Maintenance

3. Remove the new toner cartridge from the packaging. Tilt the cartridge up and down, then left and
right ten times.

wc74xx-145

4. Hold the new toner cartridge with the arrow facing up, then push the cartridge in slowly until it
stops.

wc74xx-144

5. Push gently on the toner cartridge to ensure it is seated.

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Replacing the Waste Toner Container

The printer will display a message on the touch screen when the waste toner container needs to be
replaced.

When replacing the waste toner container, you should also clean the printhead lenses. See Cleaning
the Printhead Lenses on page 155.
Caution: Spread paper on the floor to catch possible toner spills.
Warning: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If
some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out
immediately with cool water and consult a doctor.
Warning: If you spill any toner in the printer, wipe it up using a moist cloth. Never use a vacuum
cleaner to remove spilled toner. Sparks inside the vacuum cleaner may cause a fire or explosion.

wc74xx-074

2. Remove the new waste toner container from the packaging. Retain the packaging.

wc74xx-148

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Maintenance

3. Pull the used waste toner container out slowly while supporting it with your left hand.

wc74xx-149

4. Place the used waste toner container in the plastic bag, then seal it firmly using the zipper.

wc74xx-150

5. Place the used waste toner container in the empty box.

wc74xx-151

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6. Hold the left side of the new waste toner container and slide it into the printer until it clicks.

wc74xx-152

7. Clean the printhead lenses. See Cleaning the Printhead Lenses on page 155.

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Maintenance

Replacing the Drum Cartridges
The printer will display a message on the touch screen when a drum cartridge needs to be replaced.
Note: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting. Do
not touch or scratch the surface of the drum.
Note: Open the printer front cover.

wc74xx-074

1. Remove the new drum cartridge from the packaging. Retain the packaging.
2. Turn the orange lever to the left.

wc74xx-075

3. Pull the drum cartridge cover down until it clicks into the open position.

wc74xx-076

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4. Grip the orange handle of the drum cartridge as shown and pull the drum cartridge straight out of
the printer. Place the used drum cartridge in the plastic bag and place in the box.
Warning: Do not touch any toner adhering to the drum cartridge.
Note: To return the used drum cartridge for recycling, follow the instructions included with the new
cartridge. If the instructions or shipping label are not available, go to www.xerox.com/gwa for
additional information.

wc74xx-153

5. Remove the styrofoam from the end of the new drum cartridge.
6. Rest the new cartridge, along with its black plastic protective shield, in the cartridge slot. Make sure
to load the cartridge in the direction of the arrow on the top of the shield.

wc74xx-154

7. While keeping the guides inserted in the slot, remove the black paper sheet by pulling it in the
direction shown.

wc74xx-155

8. Remove the tape from the top of the cartridge shield.

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Maintenance

9. Hold the shield and push the cartridge into the printer using the orange handle.

wc74xx-156

10. Continue pushing the orange handle until it stops.

wc74xx-157

11. Carefully remove the protective shield.
12. Push the drum cartridge until it stops.

wc74xx-158

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13. Close the drum cartridge cover.

wc74xx-080

14. Turn the orange lever to the right to return it to the locked position.

wc74xx-079

16. Dispose of the protective shield and tape as normal office waste.

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Maintenance

Replacing the Fuser Assembly
The printer will display a message on the touch screen when the fuser assembly needs to be replaced.
1. Power the printer OFF using the power switch located on the front, ride side, below control panel.
2. Open Tray 5 (Bypass) (1). While lifting up the release lever, open the top left cover (2).

2
1

wc74xx-01

Warning: The fuser assembly is hot during normal operation. To avoid potential personal injury,
wait 40 minutes for the fuser assembly to cool before proceeding.
3. Turn the two orange screws on either side of the fuser assembly counterclockwise until they are
completely loosened.
Note: The screws do not detach from the printer.

wc74xx-172

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Replacing the Fuser Assembly

4. Using the black grip handles on either side of the fuser assembly, pull the fuser assembly straight
out of the printer.

wc74xx-173

Note: To return the used fuser assembly for recycling, use the prepaid return label included with the
new fuser assembly. Use the box from the new fuser assembly for the return. For more information
on returning a used fuser assembly, visit www.xerox.com/gwa.
5. Remove the new fuser assembly from the packaging. Retain the packaging to return the used fuser
assembly.
6. Position the new fuser assembly in the opening, then push it straight into the printer until it stops.

wc74xx-175

7. Turn both orange screws clockwise until snug.

wc74xx-176

8. Close the side cover.
9. Turn the power switch ON. The printer will reboot.

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Maintenance

Replacing the Transfer Belt Cleaner
The printer will display a message on the touch screen when the transfer belt cleaner needs to be
replaced.
1. Remove the new transfer belt cleaner from the packaging. Retain the packaging.

wc74xx-074

3. Turn the orange lever to the right to unlock the belt cleaner.

wc74xx-164

4. Turn the orange knob counterclockwise until it releases.

wc74xx-165

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Replacing the Transfer Belt Cleaner

5. Pull the transfer belt cleaner straight out of the printer.
Warning: Do not touch any toner adhering to the transfer belt cleaner. Do not tilt the transfer belt
cleaner or toner may spill.

wc74xx-166

6. Place the used transfer belt cleaner in the plastic bag.
Note: For information on returning a used transfer belt cleaner, visit www.xerox.com/gwa.

wc74xx-167

7. Remove the protective cover from the new transfer belt cleaner.
Caution: Do not touch the surface of the transfer belt cleaner. Doing so may deteriorate image
quality.

wc74xx-183

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Maintenance

8. Support the new transfer belt cleaner with your left hand and slide it straight into the opening until
it stops.

wc74xx-168

9. Push the orange knob in, then turn it clockwise until snug.

wc74xx-169

10. Turn the orange lever to the left to lock the belt cleaner.

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Replacing the Transfer Roller

1. Open Tray 5 (Bypass) (1). While lifting up the release lever, open the top left cover (2).

2
1

wc74xx-01

Warning: The fuser is hot during normal operation. To avoid potential personal injury, wait 40
minutes for the fuser to cool before proceeding.

wc74xx-206

2. Remove the new transfer roller from the packaging. Retain the packaging.

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Maintenance

3. Push the orange lever in the direction shown.

wc74xx-178

4. Lift the used transfer roller out of the printer.
5. Do not touch any toner adhering to the transfer roller.

wc74xx-179

6. Place the used transfer roller in the plastic bag.

1 2 3

wc74xx-182

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7. Place the new transfer roller in the printer as shown. Press down until the transfer roller clicks into
place.

2
1

3

wc74xx-180

8. Remove the protective cover from the transfer roller.

wc74xx-181

9. Close the side cover.

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Maintenance

Emptying the Hole Punch Waste Container
If your printer has the optional Office LX Finisher with Booklet Maker option, or the optional
Professional Finisher, you will be alerted by a message on the printer control panel when the hole
punch waste container is full and needs to be emptied.

• Office Finisher LX Hole Punch Waste Container on page 176
• Professional Finisher Hole Punch Waste Container on page 177

Office Finisher LX Hole Punch Waste Container
Warning: Do not perform this procedure when the printer is copying or printing.
1. Lift the top cover, then open the finisher front transport cover.

wc74xx-081

2. Pull out the hole punch waste container.

wc74xx-082

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Emptying the Hole Punch Waste Container

3. Empty the container.

wc74xx-083

4. Insert the container and slide it all the way into the finisher.

wc74xx-084

5. Close the finisher front transport cover, then close the top cover.

Professional Finisher Hole Punch Waste Container
1. Open the finisher front door.

wc74xx-103

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Maintenance

2. Pull out the waste container at R4.

wc74xx-085

3. Empty the container.

wc74xx-086

4. Insert the container all the way into the finisher.

wc74xx-087

5. Close the finisher front door.

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Installing Staples

Installing Staples
If your printer has the optional Integrated Finisher, optional Office LX Finisher with Booklet Maker
option, or the optional Professional Finisher, you will be alerted by a message on the printer control
panel when a staple cartridge is empty and needs to be replaced.

• Staple Replacement for Integrated Finisher on page 179
• Main Staple Replacement for Office LX Finisher on page 181
• Booklet Maker Staple Replacement for Office Finisher LX on page 183
• Main Staple Replacement for Professional Finisher on page 184
• Booklet Staple Replacement for the Professional Finisher on page 186

Staple Replacement for Integrated Finisher
1. Open the finisher front cover.

wc74xx-088

2. Remove the stapler cartridge by pulling it straight out. Check the inside of the finisher for any loose
staples and remove them.

wc74xx-089

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3. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2).

2
1

1
wc74xx-090

4. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into
the cartridge (2).

2

1

wc74xx-091

5. Insert the staple cartridge into the finisher.

wc74xx-092

6. Close the finisher front cover.

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Installing Staples

Main Staple Replacement for Office LX Finisher

wc74xx-093

2. The staple cartridge holder is located inside the finisher cabinet. Pull the staple cartridge holder
toward you until it stops.
3. Hold the staple cartridge by lever R1 and push the staple cartridge holder to the right.

wc74xx-094

4. Grip the staple cartridge holder by the orange tabs and remove it from the finisher by pulling it
firmly toward you.

wc74xx-095

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Maintenance


2
1

1
wc74xx-090

the cartridge (2).

2

1

wc74xx-091

7. Grip the staple cartridge holder by the orange tabs and insert it into the finisher until it clicks.

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Installing Staples

Booklet Maker Staple Replacement for Office Finisher LX
1. Open the finisher side cover.

wc74xx-097

2. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening
and gently slide them to the center until they stop.

wc74xx-217

3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher.

wc74xx-098

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Maintenance

4. Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the
finisher.
Note: If you have trouble inserting the cartridge, make sure the staples in the cartridge are
positioned correctly in the cartridge.

wc74xx-099

Note: The Booklet Maker uses two staple cartridges. Booklet stapling requires that both staple
cartridges contain staples.
5. Repeat Steps 2 and 3 for the other staple cartridge.
6. Close the side cover of the finisher.

Main Staple Replacement for Professional Finisher

wc74xx-103

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Installing Staples

2. Hold the staple cartridge unit by orange lever R1 and push it to the right.

(R1)

wc74xx-100

3. Grip the staple cartridge by the orange tabs and remove it by pulling it firmly toward you.

wc74xx-101


2
1

1
wc74xx-090

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Maintenance

the cartridge (2).

2

1

wc74xx-091

6. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks.

wc74xx-102


Booklet Staple Replacement for the Professional Finisher
Note: The Professional Finisher uses two staple cartridges labeled R2 and R3. Booklet stapling
requires that both staple cartridges contain staples.

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Installing Staples

2. While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the
finisher until it stops (2).
Note: The staple cartridge unit does not detach from the finisher.

1 2

wc74xx-104

3. Grip the orange tabs on both sides of the staple cartridge.

wc74xx-105

4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown.

wc74xx-106

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Maintenance

5. Lift the staple cartridge out of the staple cartridge unit.

wc74xx-107

6. Push the new staple cartridge into the staple cartridge unit.

wc74xx-124

7. Repeat Steps 3 through 6 for the other staple cartridge.
8. Return the staple cartridge unit to its original position.

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Ordering Supplies

Ordering Supplies
• Consumables on page 189
• Routine Maintenance Items on page 189
• When to Order Supplies on page 189
• Recycling Supplies on page 190

Certain consumables and routine maintenance items need to be ordered occasionally. Each supply
item includes installation instructions.

Consumables
Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow and Black).
Note: Each toner cartridge includes installation instructions on the box.
Caution: Use of toner other than Genuine Xerox Toner may affect print quality and printer
reliability. It is the only toner designed and manufactured under strict quality controls by Xerox for
specific use with this printer.

Routine Maintenance Items
Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Replacements may be parts or kits. Routine maintenance items are typically customer replaceable.

The following items are routine maintenance items:
• Drum Cartridge
• Waste Toner Container
• Fuser Assembly
• Transfer Roller
• Transfer Belt Cleaner
• Hole Punch Waste Container
• Staple Cartridge
• Booklet Staple Cartridge

When to Order Supplies
The printer’s control panel displays a warning when the supply nears its replacement time. Verify that
you have replacements on hand. It is important to order these supplies when the messages first appear
to avoid interruptions to your printing. The control panel displays an error message when the supply
must be replaced.

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Maintenance

Order supplies from your local reseller or from the Xerox Supplies website at:
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
may vary outside these areas; please contact your local representative for details.

Recycling Supplies
For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.

Some routine maintenance items come with a prepaid return label. Please use it to return used
components in their original boxes for recycling.

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Troubleshooting 9
• Fault Messages on page 192
• General Troubleshooting on page 193
• Clearing Paper Jams on page 196
• Clearing Staple Jams on page 224
• Copy/Scan Problems on page 233
• Fax Problems on page 234
• Getting Help on page 237

191

Troubleshooting

Fault Messages
The printer is capable of detecting problems and providing information about the problem so that you
can take action to correct it. If the printer detects a problem (a fault), it displays a message on the top
left of the touch screen display.

To see a list of the fault messages that have been displayed on your printer:

On the printer’s control panel, press the Machine Status button.
1. On the touch screen, touch the Faults tab.
2. Touch Current Faults, Current Messages or Fault History.

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General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be
resolved by simply restarting the printer.

To restart the printer:
1. Locate the ON/OFF switch on the front of the printer below the control panel.
2. Turn the switch OFF, wait 20 seconds, and turn the switch back ON.

If the problem is not resolved by restarting the printer, see the table in this chapter that best describes
the problem.

Printer Does not Turn On

Probable Causes Solutions

The power cord is not correctly plugged into the Turn off the printer, then plug the power cord securely
outlet. into the outlet.

Something is wrong with the outlet connected to the Plug another electrical appliance into the outlet and
printer. see whether it operates properly.

Try a different outlet.

The power switch is not correctly turned on. Turn the power switch off, wait two minutes, then
turn it back on.

The printer is connected to an outlet with a voltage or Use a power source with the specifications listed in
frequency that does not match the printer Electrical Specifications on page 243.
specifications.

Caution: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only.
Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded
outlet.

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Troubleshooting

Printing Takes Too Long


The printer is set to a slower printing mode (for It takes more time to print with special media. When
example, heavyweight stock or transparency). using regular paper, make sure that the media type is
set properly in the driver and at the printer’s control
panel.

The printer is in ENERGY SAVE mode. It takes time for printing to start in power saving
mode.

The job is very complex. Wait. No action needed.

Printer Resets or Turns Off Frequently


The power cord is not correctly plugged into the Turn off the printer, confirm that the power cord is
outlet. correctly plugged into the printer and the outlet, then
turn on the printer.

A system error occurred. Contact your local Xerox service representative with
the error information. Check the error history. For
more information see Fault Messages on page 192.

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Printer Is Making Unusual Noises


The printer is not level. Place the printer on a flat, hard, level surface.

The tray is not installed correctly. Open and close the tray you are printing from.

There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or
debris. If you cannot remove it, contact your local
Xerox service representative.

The Date and Time Are Incorrect


Did you set the correct date and time? Ensure you have set the correct Date and Time on the
control panel or through CentreWare IS.

Duplex Problems


Media or settings are not correct. Make sure that you are using correct media. Do not
duplex custom-sized media, transparencies,
envelopes, labels, plain reload, lightweight, HW
reload, extra HW, HW gloss or HW gloss reload.

In the printer driver choose 2-Sided Printing.

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User Guide

Troubleshooting

Clearing Paper Jams
• Clearing Paper Jams in Tray 1, Tray 2, Tray 3 or Tray 4 on page 196
• Clearing Paper Jams in Tray 5 (Bypass) on page 197
• Clearing Jams in Top Left Cover A on page 198
• Clearing Paper Jams in Bottom Left Cover C on page 199
• Clearing Paper Jams in Bottom Left Cover D on page 200
• Clearing Paper Jams in Duplex Unit B on page 202
• Clearing Jams in the Document Feeder on page 203
• Clearing Paper Jams in the Integrated Finisher on page 205
• Clearing Paper Jams in the Office LX Finisher on page 206
• Clearing Paper Jams in the Professional Finisher on page 207
• Solving Problems with Paper Jams on page 219

To avoid damage, always remove misfed media carefully, without tearing it. Try to remove the paper in
the direction that the paper would normally feed. Any piece of media left in the printer, whether large
or small, can obstruct the media path and cause further misfeeds. Do not reload media that has
misfed.
Note: The printed side of jammed pages may smudge, and the toner may stick to your hands. Do
not touch the printed side of the media when removing it. Make sure not to spill any toner inside
the printer.
Warning: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If
some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out
immediately with cool water and consult a doctor.

Clearing Paper Jams in Tray 1, Tray 2, Tray 3 or Tray 4
1. Before removing the tray from the printer, check the jam message on the touch screen. If a jam
inside the printer is shown, clear that jam first.
2. Pull the tray out toward you until it stops.

wc74xx-015

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Clearing Paper Jams

3. Remove the paper from the tray.
4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of
paper.

wc74xx-014

5. Reload the tray with undamaged paper, then push the tray in until it stops.
6. On the printer touch screen, touch Confirm.

Clearing Paper Jams in Tray 5 (Bypass)
1. Remove the jammed paper from the tray. Check the paper feed entrance where the tray connects
to the printer to make sure it’s clear.

wc74xx-110

2. Reload the tray with undamaged paper. The leading edge of the paper should lightly touch the
paper feed entrance.

wc74xx-025

3. On the printer touch screen, touch Confirm.

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User Guide

Troubleshooting

Clearing Jams in Top Left Cover A
1. Remove paper from the Top Left Tray, then fold the tray up.

wc74xx-033

2. Open Tray 5 (Bypass) (1). While lifting up the release lever (2), open the top left cover (3).

2
3

1

wc74xx-032

Warning: The area around the fuser may be hot. Use caution to avoid injury.
Note: Do not touch the transfer belt. This could reduce image quality or damage the transfer belt.
Do not touch the transfer roller. This could reduce image quality.

wc74xx-113

3. If paper is jammed at the exit to the output tray, remove the paper by carefully pulling it straight
out in the direction shown.

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Clearing Paper Jams

4. Toner may adhere to the transfer roller. This will not affect print quality.

wc74xx-034

5. Remove the jammed paper.
Note: If the paper is torn, remove all torn pieces from the printer.

wc74xx-035

6. If paper is jammed in the fuser, pull the green lever at A1, then carefully remove the paper. Return
the green lever to its normal position.
7. Close the top left cover, then close Tray 5 (Bypass).

Clearing Paper Jams in Bottom Left Cover C
1. Pull the release lever and open the left bottom cover.

wc74xx-037

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User Guide

Troubleshooting

2. Remove the jammed paper. If the paper is torn, be sure to remove all torn pieces.
Note: If paper is jammed in the upper position, you may need to look inside the printer to see it.

wc74xx-038

3. Close the left bottom cover.

Clearing Paper Jams in Bottom Left Cover D
1. Remove paper from the Top Left Tray, then fold the tray up.

wc74xx-033

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Clearing Paper Jams

2. Open Tray 5 (Bypass) (1). While lifting up the release lever (2), open the top left cover (3).

2
3

1

wc74xx-032

Warning: The area around the fuser may be hot. Use caution to avoid injury.
Note: Do not touch the transfer belt. This could reduce image quality or damage the transfer belt.
Do not touch the transfer roller. This could reduce image quality.

wc74xx-206

3. Lift the lever up to open top left cover D.

wc74xx-016

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Troubleshooting


wc74xx-01

5. Close the top left cover D.
6. Close the top left cover, then close Tray 5 (Bypass).

Clearing Paper Jams in Duplex Unit B
1. Open Tray 5 (Bypass), then lift up the lever and open the duplex unit cover.

2
3

1
wc74xx-039


wc74xx-040

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Clearing Paper Jams

3. Close the duplex unit cover, then close Tray 5 (Bypass).

1

2

wc74xx-041

Clearing Jams in the Document Feeder
1. Lift the lever and open the top cover of the document feeder.

wc74xx-028

2. If the original is not caught in the entry to the document feeder, pull the original straight out in the
direction shown.

wc74xx-042

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User Guide

Troubleshooting

3. If the message on the printer touch screen instructs you to turn the wheel, turn the green wheel in
the direction shown to move the original out of the feeder.

wc74xx-029

4. If the message on the printer touch screen instructs you to open the inner cover, lift up the lever
with the green tab to open the inner cover.
5. Turn the green wheel in the direction shown to move the original out of the feeder. Carefully
remove the jammed original.

wc74xx-030

6. Close the inner cover, then close the top cover, pressing it down until it clicks into place.
7. If the original is not visible when the top cover is opened, lift the document cover, then remove
the original.

wc74xx-118

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Clearing Paper Jams

8. If the original is not visible when the document feeder is opened, lift up the document feeder tray,
then remove the paper.

wc74xx-031

9. Lower the document feeder tray.
10. If the original is not wrinkled or torn, load it into the feeder again following the instructions on the
touch screen.
Note: After clearing a document feeder jam, reload the entire document, including the pages already
scanned. The printer will automatically skip the scanned pages and scan the remaining pages.
Caution: Torn, wrinkled or folded originals my cause jams and damage the printer. To copy them,
use the document glass.

Clearing Paper Jams in the Integrated Finisher
1. Open the top cover of the finisher (1).
2. Turn the green knob in the direction shown to remove the paper (2).
3. Remove the paper by pulling it in the direction shown (3).

1

2

wc74xx-119

4. Close the top cover.

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User Guide

Troubleshooting

Clearing Paper Jams in the Office LX Finisher

Paper Jams under the Top Cover
1. Pull up the lever on the top cover.

wc74xx-019

2. The top cover opens.

wc74xx-020


wc74xx-021

4. Close the top cover of the finisher.

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User Guide

Clearing Paper Jams

Paper Jams under the Center Tray
1. Lift to open the cover.
Note: The cover is hinged and cannot be removed from the printer.

wc74xx-018

3. Close the cover.

Clearing Paper Jams in the Professional Finisher
The Professional Finisher is available with an optional Booklet Maker. The same paper jam clearing
procedures can be used with either version of the finisher.

• Paper Jams in the Center Tray on page 208
• Paper Jams in the Finisher Transport on page 208
• Paper Jams at 2a in the Finisher on page 209
• Paper Jams at 2a in the Finisher (Using Knob 2c) on page 211
• Paper Jams at 2b in the Finisher on page 212
• Paper Jams at 2b in the Finisher (Using Knob 2c) on page 213
• Paper Jams at 3 in the Finisher on page 214
• Paper Jams at 5 in the Finisher on page 215
• Paper Jams at 4b in the Finisher (with Booklet Maker) on page 217
• Paper Jams in the Booklet Tray (with Booklet Maker) on page 219

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User Guide

Troubleshooting

Paper Jams in the Center Tray
1. If the paper is jammed at the exit to the center output tray, carefully pull the paper in the direction
shown.

wc74xx-044

2. Open the finisher transport cover, then close it.

wc74xx-045

Paper Jams in the Finisher Transport
1. Open the finisher transport cover.

wc74xx-046

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Clearing Paper Jams


wc74xx-047

3. If no paper is visible, turn green knob 1 in the direction shown and carefully pull out the jammed
paper.

wc74xx-048

4. Close the finisher transport cover.

Paper Jams at 2a in the Finisher
1. If the paper is visible at the output tray exit, carefully remove the paper by pulling it in the direction
shown.

wc74xx-049

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User Guide

Troubleshooting

2. Open the front door of the finisher.

wc74xx-043

3. Move green lever 2a to the right.

wc74xx-050

.

wc74xx-051

5. Return lever 2a to its original position.
6. Close the front door of the finisher.

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Clearing Paper Jams

Paper Jams at 2a in the Finisher (Using Knob 2c)
1. If the paper is visible at the output tray exit, carefully remove the paper by pulling it in the direction
shown.

wc74xx-044


wc74xx-043

3. Move green lever 2a to the right.

wc74xx-067

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User Guide

Troubleshooting

4. Turn green knob 2c in the direction shown to release the paper.

wc74xx-052

5. Carefully remove the paper.

wc74xx-068

6. Return lever 2a to its original position.

Paper Jams at 2b in the Finisher

wc74xx-043

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Clearing Paper Jams

2. Move green lever 2b to the right, then remove the paper.

2b

wc74xx-053

3. Return lever 2b to its original position.

Paper Jams at 2b in the Finisher (Using Knob 2c)

wc74xx-043

2. Move green lever 2b to the right.

2b

wc74xx-066

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User Guide

Troubleshooting

3. Turn green knob 2c in the direction shown to release the paper.

wc74xx-120

4. Carefully remove the paper.

wc74xx-069

5. Return lever 2b to its original position.

Paper Jams at 3 in the Finisher

wc74xx-043

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Clearing Paper Jams

2. Pull down green lever 3.

wc74xx-054


wc74xx-055

4. Return lever 3 to its original position.

Paper Jams at 5 in the Finisher
1. Open finisher exit cover 5 by lifting upward at green label 5.

wc74xx-056

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User Guide

Troubleshooting

2. Carefully remove the paper by pulling it in the direction shown.

wc74xx-057

3. Return exit cover 5 to its original position.

Paper Jams at 4a in the Finisher (with Booklet Maker)

wc74xx-043

2. Using the green handle, pull out unit 4 until it stops.

wc74xx-058

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Clearing Paper Jams

3. Turn green knob 4a in the direction shown to remove the jammed paper.

wc74xx-059

4. Return unit 4 to its original position.

Paper Jams at 4b in the Finisher (with Booklet Maker)

wc74xx-043

2. Move green lever 4b to the left.

wc74xx-060

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User Guide

Troubleshooting

3. If paper is visible, remove the jammed paper by pulling in the direction shown.

wc74xx-061

4. Using the green handle, pull out unit 4 until it stops.

wc74xx-062

5. Remove the jammed paper from the upper left side and inside of the unit.

wc74xx-063

6. Return unit 4 to its original position.
7. Return lever 4 to its original position.

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Clearing Paper Jams

Paper Jams in the Booklet Tray (with Booklet Maker)

wc74xx-043

2. Turn green knob 4a in the direction shown to release the jammed paper.

wc74xx-064

3. Remove the jammed paper by pulling in the direction shown.

wc74xx-065


Solving Problems with Paper Jams
The printer is designed to function with minimal paper jams using Xerox supported media types only.
Other media types may cause more frequent paper jams. If supported media is jamming frequently in
one area, that area may need to be cleaned or repaired.

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User Guide

Troubleshooting

The Printer Pulls Multiple Sheets Together


The paper tray is too full. Remove some of the paper. Do not load paper past
fill line.

The front edges of the paper are not even. Remove the media, align the front edges, and then
reload it.

The media is moist from humidity. Remove the media from the tray, and replace it with
new dry media.

Too much static electricity is present. Try a new ream of paper.

Do not fan transparencies before loading in tray.

Paper Jam Message Stays On


Some paper remains jammed in the printer. Recheck the media path and make sure that you have
removed all of the jammed paper.

Check all doors on the printer.

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Clearing Paper Jams

Duplex Unit Jams


Unsupported media (wrong size, thickness, type, etc.) Use only Xerox-approved media. See Supported
is being used. Media on page 45.

Recheck the media path inside the duplex unit and
make sure that you have removed all of the jammed
paper.

Plain paper, recycled paper, bond, letterhead, Make sure that you have not mixed media types in
heavyweight, pre-printed, gloss, and gloss reload can the tray.
be auto duplexed if the media type is set properly in
the driver. The paper must be loaded in the correct Do not duplex transparencies. envelopes, labels, plain
tray. See Supported Media on page 45. reload, lightweight, HW reload, extra HW, HW gloss,
HW gloss reload.

Document Feeder Jams


Unsupported media (wrong size, thickness, type, etc.). Do not use media that is too thick or too thin.

Use only Xerox-approved media. See Supported
Media on page 45.
The documents loaded in the document feeder Place fewer documents in the document feeder.
exceed the maximum capacity allowed.

The document guides are improperly adjusted. Ensure the media guides fit snugly against the media
loaded in the document feeder.

Media Is Misfeeding


The media is not correctly positioned in the tray. Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in
the tray are set correctly.

The number of sheets in the tray exceeds the Remove the excess media and load media below the
maximum sheets allowed. fill line.

The media guides are not correctly adjusted to the Adjust the media guides in the tray to match the size
media size. of the media.

Warped or wrinkled media is loaded in the tray. Remove the media, smooth it out, and reload it. If it
still misfeeds, do not use that media.

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Troubleshooting


The media is moist from humidity. Remove the moist media and replace it with new, dry
media.

Unsupported media (wrong size, thickness, type, etc.) Custom-sized media, envelopes, labels, heavyweight
is being used. stock, or transparencies can only be loaded in Tray 5
(Bypass).

Special media must be loaded in Tray 5 (Bypass) only.

Ensure that custom cut media is the correct size.
Slight errors in cutting can result in jams.

Use Xerox-approved media. See Supported Media
on page 45.

The recommended transparency or label sheet is Load the transparencies or label sheets according to
facing the wrong way in the tray. the manufacturer’s instructions.

Envelopes are facing the wrong way in Tray 5 Load the envelopes in Tray 5 (Bypass) with the flaps
(Bypass). facing up.

Flaps should always be closed.

Flaps should always be on the leading (right) edge.

Envelopes are facing the wrong way in the Envelope Load the envelopes in the Envelope Tray with the
Tray flaps facing down.

Flaps should always be closed.

Flaps should always be on the leading edge.

The media feed roller is dirty. Contact the system administrator.

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Clearing Paper Jams

Minimizing Paper Jams
This section provides information to aid you in minimizing paper jams.

Make sure to:
• Use only supported media. For more information see Supported Media on page 45.
• Set the tray settings to the loaded media size and type.
• Load the media flat, especially on the leading edge.
• Locate the printer on a hard, flat, level surface.
• Store media in a dry location.
• Remove transparencies from the output tray immediately after printing.
• Adjust the media guides in all trays after inserting the media. A guide that is not properly adjusted
can cause poor print quality, media misfeeds, skewed prints, and printer damage.

Avoid the following:
• Media that is specially designed for ink-jet printers with polyester coating.
• Media that is folded, wrinkled, or excessively curled.
• Fanning transparencies before loading in the tray.
• Loading more than one type/size/weight of media in a tray at the same time.
• Loading dog-eared (folded corners), stapled, or punched media in the document feeder.
• Overfilling the trays.
• Allowing the output tray to overfill.
• Allowing the output tray to fill with more than a few transparencies.

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Troubleshooting

Clearing Staple Jams
• Clearing Staple Jams in the Integrated Finisher on page 224
• Clearing Main Staple Jams in the Office LX Finisher on page 226
• Clearing Main Staple Jams in the Professional Finisher on page 228
• Clearing Booklet Staple Jams in the Professional Finisher on page 230

Clearing Staple Jams in the Integrated Finisher

wc74xx-088

2. Remove the staple cartridge by pulling it straight out. Check the inside of the finisher for any loose
staples and remove them.

wc74xx-089

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User Guide


3. Open the staple cartridge clamp by pulling firmly in the direction shown.

wc74xx-121

4. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the
locked position (2).
Warning: The points of the jammed staples are sharp. Remove the jammed staples carefully.

2

1
wc74xx-122

5. Insert the staple cartridge into the finisher.

wc74xx-092


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User Guide

Troubleshooting

Clearing Main Staple Jams in the Office LX Finisher

wc74xx-093

2. The staple cartridge holder is located inside the finisher cabinet. Pull the staple cartridge holder
toward you until it stops.
3. Hold the staple cartridge by lever R1 and push the staple cartridge holder to the right.

wc74xx-094

4. Grip the staple cartridge holder by the orange tabs and remove it from the finisher by pulling it
firmly toward you. Check inside the finisher for any loose staples and remove them.

wc74xx-095

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wc74xx-121


2

1
wc74xx-122

7. Grip the staple cartridge holder by the orange tabs and insert it into the finisher until it clicks.

wc74xx-096


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Troubleshooting

Clearing Main Staple Jams in the Professional Finisher

wc74xx-043

2. Hold the staple cartridge unit by orange lever R1 and push it to the right.

(R1)

wc74xx-100

3. Grip the staple cartridge by the orange tabs and remove it by pulling it firmly toward you. Check
inside the finisher for any loose staples and remove them.

wc74xx-101

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User Guide



wc74xx-121


2

1
wc74xx-122

6. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks.

wc74xx-102


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Troubleshooting

Clearing Booklet Staple Jams in the Professional Finisher
The Professional Finisher uses two staple cartridges labeled R2 and R3. Booklet stapling requires that
both staple cartridges be free of jammed staples.

wc74xx-043

2. While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the
finisher until it stops (2).
Note: The staple cartridge unit does not detach from the finisher.

1 2

wc74xx-104

3. Grip the orange tabs on both sides of the staple cartridge.

wc74xx-105

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User Guide


4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown.

wc74xx-106

5. Lift the staple cartridge out of the staple cartridge unit.

wc74xx-107

6. Remove the jammed staples by pulling them in the direction shown.

wc74xx-123

7. Push the staple cartridge into the staple cartridge unit.

wc74xx-124

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Troubleshooting

8. Return the staple cartridge unit to its original position.

wc74xx-125

9. If no jammed staples were found, repeat Steps 3 through 6 for the other staple cartridge.

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Copy/Scan Problems

Copy/Scan Problems
When the copy or scan quality is poor, choose the closest symptom from the following table to correct
the problem.

If the quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.

Symptom Solutions

Lines or streaks only present in copies made from the There is debris on the document glass. When
document feeder scanning, the paper from the document feeder
passes over the debris creating lines or streaks. Clean
the glass with a lint free cloth.

Spots present in copies taken from the document There is debris on the document glass. When
glass scanning, the debris creates a spot on the image.
Clean the glass with a lint free cloth.

The reverse side of the original is showing on the Copy: Enable Automatic Background Suppression.
copy or scan See Automatically Suppressing Background
Variations on page 94.

Scan: Enable Auto Suppression or Shadow
Suppression. See Advanced Settings on page 147.

Image is too light or dark Copy: Use the Lighten/Darken control in Image
Options. See Adjusting the Darkness, Sharpness,
and Saturation on page 94.

Scan: Use the Lightness/Darkness control in Image
Options. See Advanced Settings on page 147.

Colors are inaccurate Copy: Use Color Effects, Color Balance, Color Shift, or
Saturation. See Selecting Color Effects on page 95,
Adjusting the Color Balance on page 96 and
Adjusting the Color Shift on page 96.

Scan: Use Original Type, Scan Presets, or Image
Enhancement. See Setting Scan Options on
page 147 and Advanced Settings on page 147.

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Troubleshooting

Fax Problems
If the fax cannot be sent correctly, refer to the following table, and then perform the indicated
operation. If the fax still cannot be sent correctly, even after performing the described operations,
contact your service representative.

• Problems Sending Faxes on page 235
• Problems Receiving Faxes on page 236
• Getting Help on page 237

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Fax Problems

Problems Sending Faxes

Symptom Cause Solution

The document is not scanned. The document is too thick, too Use the document glass to send
thin, or too small. the fax.

The document is scanned at an The document guides are not Slide the document guides to fit
angle. adjusted to the width of the the width of the document.
document.

The fax received by the recipient is The document is incorrectly Position the document correctly.
blurry. positioned.

The document glass is dirty. Clean the document glass.

The text in the document is too Adjust the fax resolution.
faint.

There may be a problem with the Check the telephone line, then try
telephone connection. sending the fax again.

There may be a problem with the Make a copy to check that your
caller’s fax machine. printer is operating correctly, then,
if the copy was printed correctly,
have the recipient check the
condition of their fax machine.

The fax received by the recipient is The document was sent with the Load the document to be faxed
blank. front side facing down (when the facing up.
document feeder is used).

Transmission is not possible. The transmission procedure may Check the transmission procedure,
have been performed incorrectly. then try sending the fax again.

The fax number may be wrong. Check the fax number.

The speed dial may be incorrectly Check that the keys were correctly
programmed. programmed.

The telephone line may be Check the telephone line
incorrectly connected. connection. If it is disconnected,
connect it.

There may be a problem with the Contact the recipient.
recipient’s fax machine.

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Troubleshooting

Problems Receiving Faxes

Symptom Cause Solution

The received fax is blank. There may be a problem with the Check that the printer can make
telephone connection or with the clean copies. If it can, have the
caller’s fax machine. caller send the fax again.

The caller may have loaded the Contact the caller.
pages backward.

The printer answers the call, but Not enough memory If the job contains several
will not accept incoming data. graphics, the printer might not
have enough memory. The printer
will not answer if memory is low.
Remove stored documents and
jobs and wait for the existing job
to complete. This will increase
available memory.

An image is reduced on a The paper supply in your printer Confirm the original size of the
transmission. may not match the original size documents. Documents might be
sent. reduced based on the available
paper supply in your printer.

Faxes cannot be received The printer is set to receive faxes Set the printer to automatic
automatically. manually. reception.

The memory is full. Load paper if it is empty, then
print the faxes stored in the
memory.

The telephone line is incorrectly Check the telephone line
connected. connection. If it is disconnected,
connect it.

There may be a problem with the Make a copy to check that your
caller’s fax machine. printer is operating correctly, then,
if the copy was printed correctly,
have the recipient check the
condition of their fax machine.

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Getting Help

Getting Help
• Control Panel Messages on page 237
• Fax and Scan Alerts on page 237
• Online Support Assistant on page 237
• Weblinks on page 237

Control Panel Messages
Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.

The control panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem.

Fax and Scan Alerts
Alerts provide messages and instructions for helping the user solve problems that may arise when
faxing or scanning. Alerts can be viewed through CentreWare IS or through the Xerox Support Centre
utility. Alerts can also be viewed by touching More Status in the print options (driver).
Note: Fax errors do not prevent scanning, copying, or printing activities.

Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help
to solve your printer problems. You can find solutions for print quality, copy quality, media jams,
software installation, and much more.

To access the Online Support Assistant, go to:

www.xerox.com/office/WC7425_WC7428_WC7435support

Weblinks
Xerox provides several web sites that offer additional help on your printer.

Resource Link

Technical support information for your www.xerox.com/office/WC7425_WC7428_WC7435support
printer.

Supplies for your printer www.xerox.com/office/WC7425_WC7428_WC7435supplies

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Troubleshooting

Resource Link

A resource for tools and information, www.xerox.com/office/businessresourcecenter
such as printing templates, helpful tips,
and customized features to meet your
individual needs

Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Material Safety Data Sheets identify www.xerox.com/msds
materials, and provide information on (U.S. and Canada)
safely handling and storing hazardous
materials
www.xerox.com/environment_europe
(European Union)

Information about recycling supplies www.xerox.com/gwa
Information about recycling printer www.xerox.com/environment
(U.S. and Canada)

www.xerox.com/environment_europe
(European Union)

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Product Specifications A
• Physical Specifications on page 240
• Environmental Specifications on page 242
• Electrical Specifications on page 243
• Performance Specifications on page 244
• Controller Specifications on page 245

For media specifications and capacities, see Supported Media on page 45.

239

Product Specifications

Physical Specifications
Base Unit
• Width: 1129 mm (44.4 in.)
• Depth: 679 mm (26.7 in.)
• Weight: 101 kg (222 lb.)

Clearance Requirements: Base Unit

10.0 cm
(3.9 in.)
30.7 cm
(12.1 in.)
206.7 cm
(81.4 in.)

177.8 cm
(70.0 in.)
128.9 cm
(50.7 in.) 90.6 cm
(35.7 in.) wc74xx-137

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Physical Specifications

Clearance Requirements: Base Unit with Office Finisher LX

10.0 cm
(3.9 in.)

206.7 cm
(81.4 in.)

235.6 cm
(92.0 in.) 88.5 cm
128.9 cm
90.6 cm (34.8 in.)
(50.7 in.)
(35.7 in.) wc74xx-138

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User Guide


Environmental Specifications
Temperature
• Operating: 10° to 28° C / 50° to 82° F

Relative Humidity
• Operating: 15% to 85% (non-condensing)

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Electrical Specifications

Electrical Specifications
Operating Voltage/Frequency
• 110-127 V, 50/60 Hz
• 220-240 V, 50/60 Hz

Maximum Power Consumption
• 110-127 V: 12A
• 220-240 V: 10A

USA ENERGY STAR Qualified Product

As an ENERGY STAR partner, Xerox Corporation has determined that the basic
configuration of this product meets the ENERGY STAR guidelines for energy
efficiency.

The ENERGY STAR and ENERGY STAR mark are registered United States
trademarks.

The ENERGY STAR Office Equipment Program is a team effort between U.S.,
European Union and Japanese governments and the office equipment industry
to promote energy-efficient copiers, printers, fax, multifunction machines,
personal computers, and monitors. Reducing product energy consumption
helps combat smog, acid rain and long-term changes to the climate by
decreasing the emissions that result from generating electricity.

Xerox ENERGY STAR equipment is preset at the factory. Your printer will be
delivered with the timer for switching to Power Save Mode from the last
copy/print out set at 30 minutes.

The printer automatically switches to a Low Power Mode after an idle period. After an additional idle
period, the machine switches to Sleep Mode, saving additional power. The settings for “Time to Low
Power Mode” and “Time to Sleep Mode” can be changed using CentreWare IS.

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User Guide


Performance Specifications
Resolution
Maximum Resolution: 1200 x 2400 dpi

Print Speed

WorkCentre 7425
Color: 20 ppm (duplex: 20 ppm); Black: 25 ppm (duplex: 25 ppm) for 8.5x11”/A4, 18 lb.–28 lb.
(64 gsm–105 gsm) paper

WorkCentre 7428

WorkCentre 7435

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Controller Specifications

Controller Specifications
Controller
667 MHz processor

Memory
1.5 GB

Standard Interfaces
Ethernet 10/100Base-TX

Universal Serial Bus (USB 2.0)

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246 WorkCentre 7425/7428/7435
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Regulatory Information B
• Basic Regulations on page 248
• Copy Regulations on page 250
• Fax Regulations on page 253

247

Regulatory Information

Basic Regulations
Xerox has tested this product to electromagnetic emission and immunity standards. These standards
are designed to mitigate interference caused or received by this product in a typical office
environment.

United States (FCC Regulations)
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy. If it is not installed and used in accordance with these instructions, it
may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the
interference at his/her own expense.

If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiver.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/television technician for help.

Any changes or modifications not expressly approved by Xerox could void the user's authority to
operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface
cables.

Canada (Regulations)
This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

248 WorkCentre 7425/7428/7435
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Basic Regulations

European Union
Warning: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

The CE mark applied to this product symbolizes Xerox’s declaration of conformity with
the following applicable Directives of the European Union as of the dates indicated:
• December 12, 2006: Low Voltage Directive 2006/95/EC
• December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC
• March 9, 1999: Radio & Telecommunications Terminal Equipment Directive
1999/5/EC

This product, if used properly in accordance with the user's instructions, is neither dangerous for the
consumer nor for the environment.

To ensure compliance with European Union regulations, use shielded interface cables.

A signed copy of the Declaration of Conformity for this product can be obtained from Xerox.

Ozone Release
During print operation, a small quantity of ozone is released. This amount is not large enough to harm
anyone adversely. However, be sure the room where the product is being used has adequate
ventilation, especially if you are printing a high volume of materials, or if the product is being used
continuously over a long period.

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Copy Regulations
United States
Congress, by statute, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government, such as:
• Certificates of Indebtedness
• National Bank Currency
• Coupons from Bonds
• Federal Reserve Bank Notes
• Silver Certificates
• Gold Certificates
• United States Bonds
• Treasury Notes
• Federal Reserve Notes
• Fractional Notes
• Certificates of Deposit
• Paper Money
• Bonds and Obligations of certain agencies of the government, such as FHA, etc.
• Bonds (U.S. Savings Bonds may be photographed only for publicity purposes in connection
with the campaign for the sale of such bonds.)
• Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a
canceled revenue stamp, this may be done provided the reproduction of the document is
performed for lawful purposes.
• Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be
photographed, provided the reproduction is in black and white and is less than 75% or more
than 150% of the linear dimensions of the original.
• Postal Money Orders
• Bills, Checks, or Draft of money drawn by or upon authorized officers of the United States.
• Stamps and other representatives of value, of whatever denomination, which have been or
may be issued under any Act of Congress.
2. Adjusted Compensation Certificates for Veterans of the World Wars.
3. Obligations or Securities of any Foreign Government, Bank, or Corporation.
4. Copyrighted materials, unless permission of the copyright owner has been obtained or the
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.
5. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be copied.
6. Passports. Foreign Passports may be copied.
7. Immigration papers.

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Copy Regulations

8. Draft Registration Cards.
9. Selective Service Induction papers that bear any of the following Registrant’s information:
• Earnings or Income
• Court Record
• Physical or mental condition
• Dependency Status
• Previous military service

Exception: United States military discharge certificates may be copied.
10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of
the various Federal Departments, such as FBI, Treasure, etc. (Unless photograph is ordered by the
head of such department or bureau.)

Copying the following is also prohibited in certain states:
• Automobile Licenses
• Drivers’ Licenses
• Automobile Certificates of Title

The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of
doubt, consult your attorney.

Further information of these provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20559. Ask for Circular R21.

Canada
Parliament, by stature, has forbidden the reproduction of the following subjects under certain
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such
reproductions.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of
a court of law.
5. Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer
for a province).
6. Marks, brands, seals, wrappers or designs used by or on behalf of the Government of Canada or of
a province, the government of a state other than Canada or a department, board, Commission or
agency established by the Government of Canada or of a province or of a government of a state
other than Canada.
7. Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of
a province or by the government of a state other than Canada.

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8. Documents, registers or records kept by public officials charged with the duty of making or issuing
certified copies thereof, where the copy falsely purports to be a certified copy thereof.
9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or
trademark owner.

The above list is provided for your convenience and assistance, but it is not all-inclusive, and no liability
is assumed for its completeness or accuracy. In case of doubt, consult your solicitor.

Other Countries
• Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may
be imposed on those found guilty of making such reproductions.
• Currency notes
• Bank notes and cheques
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.

252 WorkCentre 7425/7428/7435
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Fax Regulations

Fax Regulations
United States

Fax Send Header Requirements
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including a fax machine, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity or individual. The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long distance transmission charges.

In order to program this information into your machine, refer to customer documentation and follow
the steps provided.

Data Coupler Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). On the cover of this equipment is a label that
contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to the Telephone Company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.

You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation
instructions for details.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing
in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products,
the REN is separately shown on the label.

If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice is not
practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it is necessary.

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The Telephone Company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens, the Telephone Company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this Xerox equipment, for repair or warranty information, please contact
the appropriate service center; details of which are displayed either on the machine or contained
within the User Guide. If the equipment is causing harm to the telephone network, the Telephone
Company may request that you disconnect the equipment until the problem is resolved.

Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox
Service provider. This applies at any time during or after the service warranty period. If unauthorized
repair is performed, the remainder of the warranty period is null and void. This equipment must not be
used on party lines. Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for information.

If your office has specially wired alarm equipment connected to the telephone line, make sure that the
installation of this Xerox equipment does not disable your alarm equipment.

If you have questions about what will disable alarm equipment, consult your Telephone Company or a
qualified installer.

Canada
Note: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Note: Before installing this equipment, users must make sure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Note: Repairs to certified equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the
equipment.
Note: Users should make sure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are connected
together. This precaution may be particularly important in rural areas.
Note: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum
of the Ringer Equivalent Numbers of all of the devices does not exceed 5. For the Canadian REN value,
please see the label on the equipment.

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Fax Regulations

Europe

Radio Equipment & Telecommunications Terminal Equipment Directive
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European
single terminal connection to the public switched telephone network (PSTN). However, due to
differences between the individual PSTNs provided in different countries, the approval does not, of
itself, give an unconditional assurance of successful operation on every PSTN network terminal point.

In the event of a problem you should contact your authorized local dealer in the first instance.

This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal
equipment for use on analogue-switched telephone networks in the European Economic Area. This
product provides an user-adjustable setting of the country code. Refer to the customer documentation
for this procedure. Country codes should be set prior to connecting this product to the network.

Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, it is
recommended that it is set to use DTMF signaling. DTMF signaling provides reliable and faster call
setup. Modification of this product, connection to external control software or to external control
apparatus not authorized by Xerox, will invalidate its certification.

New Zealand Telecom Warning Notice
1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom’s network services.

The equipment may not be capable of correct operation at the higher data speeds designated.
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to
some PSTN implementations. Telecom will accept no responsibility should difficulties arise in such
circumstances.
2. Immediately disconnect this equipment should it become physically damaged, and arrange for its
disposal or repair.
3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom
customers.
4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There
is no guarantee that Telecom lines will always continue to support pulse dialing.
5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may
give rise to 'bell tinkle' or noise and may also cause a false answer condition. Should such problems
occur, the user should NOT contact the Telecom Faults Service.
6. The preferred method of dialing is to use DTMF tones, as this is faster than pulse (decadic) dialing
and is readily available on almost all New Zealand telephone exchanges.
7. Warning Notice: No '111' or other calls can be made from this device during a mains power failure.

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User Guide


8. This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
9. Some parameters required for compliance with Telecom’s Telepermit requirements are dependent
on the equipment (PC) associated with this device. The associated equipment shall be set to
operate within the following limits for compliance with Telecom’s Specifications:

For repeat calls to the same number:
• There shall be no more than 10 call attempts to the same number within any 30 minute period
for any single manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of
one attempt and the beginning of the next attempt.

For automatic calls to different numbers:
• The equipment shall be set to ensure that automatic calls to different numbers are spaced
such that there is no less than 5 seconds between the end of one call attempt and the
beginning of another.
10. For correct operation, total of the RN’s of all devices connected to a single line at any time should
not exceed 5.

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Material Safety Data Sheets

Material Safety Data Sheets
For Material Safety Data information regarding your printer, go to:

North America: www.xerox.com/msds

European Union: www.xerox.com/environment_europe

For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.

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Recycling and Disposal C
• All Countries on page 259
• European Union on page 260
• North America on page 262
• Other Countries on page 262

All Countries
If you are managing the disposal of your Xerox product, please note that the product contains lamp(s)
with mercury, and may contain lead, perchlorate, and other materials whose disposal may be
regulated due to environmental considerations. The presence of these materials is fully consistent with
global regulations applicable at the time that the product was placed on the market. For recycling and
disposal information, contact your local authorities. In the United States, you may also refer to the
Electronic Industries Alliance web site: www.eiae.org. Perchlorate Material: this product may contain
one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see
www.dtsc.ca.gov/hazardouswaste/perchlorate.

259

European Union
Some equipment may be used in both a domestic/household and a professional/business application.

Domestic/Household Environment

Application of this symbol on your equipment is confirmation that you should not
dispose of the equipment in the normal household waste stream.

In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be segregated from household waste.

Private households within EU member states may return used electrical and electronic equipment to
designated collection facilities free of charge. Please contact your local disposal authority for
information.

In some member states, when you purchase new equipment, your local retailer may be required to take
back your old equipment free of charge. Please ask you retailer for information.

Professional/Business Environment

Application of this symbol on your equipment is confirmation that you must dispose of
this equipment in compliance with agreed national procedures.

In accordance with European legislation, end of life electrical and electronic equipment subject to
disposal must be managed within agreed procedures.

Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback
information.

260

Information for Users on Collection and Disposal of Old Equipment and Used
Batteries

These symbols on the products and/or accompanying documents mean that
used electrical and electronic products and batteries should not be mixed with
general household waste.

For proper treatment, recovery and recycling of old products and used batteries,
please take them to applicable collection points, in accordance with your
national legislation and the Directive 2002/96/EC and 2006/66/EC.

By disposing of these products and batteries correctly, you will help to save
valuable resources and prevent any potential negative effects on human health
and the environment which could otherwise arise from inappropriate waste
handling.

For more information about collection and recycling of old products and
batteries, please contact your local municipality, your waste disposal service or
the point of sale where you purchased the items.

Penalties may be applicable for incorrect disposal of this waste, in accordance
with national legislation.
For Business Users in the European Union
If you wish to discard electrical and electronic equipment, please contact your
dealer or supplier for further information.
Information on disposal in other countries outside the European Union
These symbols are only valid in the European Union If you wish to discard these
items, please contact your local authorities or dealer and ask for the correct
method of disposal.

Note for the Battery Symbol (symbol example)

This wheeled bin symbol may be used in combination with a chemical symbol.
This establishes compliance with the requirements set out by the Directive.

Hg
Removal
Batteries should only be replaced by a MANUFACTURER approved service
facility.

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Recycling and Disposal

North America
Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales
representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For
more information about Xerox environmental programs, visit www.xerox.com/environment or for
recycling and disposal information, contact your local authorities.

Other Countries
Please contact your local waste authorities and request disposal guidance.

262 WorkCentre 7425/7428/7435
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Index

Index drum cartridge
replacing, 164

E
electrical safety, 12
envelope tray
A configuring, 54
auditron setup, 33 loading, 55
envelopes
loading in Tray 5 (Bypass), 53
B Ethernet connection, 36
before using the printer, 20 extension cord, 12
billing meters, 32 exterior cleaning, 154
booklets
printing, 71
F
fault messages, 192
C fax, 111
CentreWare IS, 42 address book, 123
accessing, 42 faxing from your computer, 117
managing images at your computer, 144 internet fax, 116
choosing a network connection, 36 options, 119
cleaning overview, 112
exterior, 154 receiving, 118
color corrections sending, 113
using, 73 server fax, 114
connection fax problems, 234
Ethernet, 36 features, 19
USB, 37 fuser assembly
consumables, 189 replacing, 168
control panel, 30
information pages, 32
G
status messages, 189
warnings, 189 General Precautions, 152
controller specifications, 245 getting help, 237
copy/scan problems, 233 ground connection terminal, 12
copying, 87
customer replaceable parts, 189 H
help
D resources, 34
document cover high capacity feeder
cleaning, 154 loading, 55
document glass hole punch waste container
cleaning, 154 emptying, 176
driver
quick CD-ROM installation I
Windows 2000 or later, 39 information

WorkCentre 7425/7428/7435 263
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Index

about your printer, 34 paper jams, 196
resources, 34 Bottom Left Cover C, 199
web links, 34 Bottom Left Cover D, 200
information pages, 32 Document Feeder, 203
printing, 32 Duplex Unit B, 202
installing printer drivers Integrated Finisher, 205
Windows 2000 or later, 39 minimizing, 223
IP address Office LX Finisher, 206
viewing, 42 preventing, 196
Professional Finisher, 207
solving problems with, 219
M Top Left Cover A, 198
Macintosh OS X version 10.3 Tray 1, Tray 2, Tray 3, Tray 4, 196
USB connection, 40 Tray 5 (Bypass), 197
maintenance PCL, 38
cleaning, 152 performance specifications, 244
general precautions, 152 physical specifications, 240
Material Safety Data Sheets, 257 PostScript, 38
media printer
loading, 47 cleaning, 154
loading guidelines, 45 configurations, 28
loading Tray 1,2,3,4, 51 connection, 28
loading Tray 5 (Bypass), 52 disposal, 259
media that can damage your printer, 45 drivers, 38
special electrical safety, 12
printing on, 60 fonts, 28
supported sizes and weights, 48 information resources, 34
tray compatibility, 49 location, 15
memory, 245 maximum print speed, 28
misfeeding, 221 maximum resolution (dpi), 28
operational guidelines, 15
N parts of, 21
network recycling, 259
choosing a network connection, 36 safety, 12
network basics, 35 safety requirements, 11
network connection standard features, 28
Ethernet, 36 status information, 32
non-Xerox supplies, 190 supplies, 16
trays, 28
unusual noises or odors, 12
O printer driver
operating system requirements, 36 description, 38
options, 29 installing, 38
Macintosh OS X version 10.4, 40
operating systems, 38
P quick CD-ROM installation
paper Windows 2000 or later, 39
storage guidelines, 46 UNIX/Linux, 41

264 WorkCentre 7425/7428/7435
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Index

Windows 2000 or later, 39 routine maintenance items, 189
printer information on the Web, 34
printer specifications
controller, 245
S
electrical, 243 safety, 11
environmental, 242 electrical, 12
performance, 244 maintenance, 14
physical, 240 operational, 15
printing, 43 printer supplies, 16
black and white, 74 requirements, 11
both sides of the paper, 67 symbols marked on printer, 17
cover pages, 76 scanning, 125
custom sizes, 82 creating scan template, 134
information pages, 32 loading original documents, 127
job completion notification, 83 network, 130
mirror images, 81 overview, 126
multiple pages on a single sheet, 70 scan to email, 128
options scan to folder, 131
Macintosh, 65 scan to PC, 133
Windows, 63 send from folder, 132
overview, 44 setting scan options, 147
scaling, 78 Solving Problems with Paper Jams, 219
setting options, 63 specifications
special job types, 84 environmental, 242
supported media, 45 memory, 245
watermarks, 79 product, 239
product staple jams, 224
maintenance, 151 Integrated Finisher, 224
product specifications, 239 Office Finisher LX, 226
staples
installing, 179
Q status messages, 189
quick CD-ROM install steps supplies, 16
Windows 2000 or later, 39 low, 189
non-Xerox supplies, 190
ordering media, 45
R ordering replacements, 189
recycling and disposal, 259 replacement, 189
regulations
basic, 248
copy, 250 T
fax, 253 tandem tray module
regulatory information, 247 loading, 59
Canada, 248 template
Europe, 249 creating a scan template, 134
United States, 248 toner cartridges
replacement parts, 189 replacing, 159
resources transfer belt cleaner
information, 34 replacing, 170

WorkCentre 7425/7428/7435 265
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Index

transfer roller
replacing, 173
transparency
separators, 75
troubleshooting, 191
general, 193
paper jams, 196

U
USB, 37

W
waste toner container
replacing, 161
Windows
install printer drivers for Windows 2000 or
later, 39
Windows networking
quick CD-ROM installation
Windows 2000 or later, 39

X
Xerox Scan Utility
scan template setup feature, 134
scan templates, 134
Xerox Welcome Center, 20

266 WorkCentre 7425/7428/7435
User Guide

User Guide En 7435

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