User Onboarding Talk
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The document is a discussion by Bindu Upadhyay on user onboarding, emphasizing the importance of an integrated approach rather than a superficial layer. It defines onboarding as the process of familiarizing new employees or customers with a product and suggests that users should be engaged in a way that allows them to choose their own path. The document also references various resources on effective onboarding strategies and principles of persuasion.
User Onboarding Talk
- 1. User Onboarding Bindu Upadhyay 23 November 2017 Amsterdam Twitter: https://twitter.com/UpadhyayBindu Website: http://youbee.in/
- 2. “Design onboarding for our product.”
- 4. “The action or process of integrating a new employee into an organization or familiarizing a new customer or client with one's products or services.” oxforddictionaries.com
- 5. Our interpretation of onboarding after reading a lot of material on web..
- 6. Not a layer that is applied on top
- 8. Not in the face
- 9. But engages the user
- 10. Not about giving everything at once
- 11. But letting the user pick and choose
- 12. So, who are these users?
- 14. There is no magic card!
- 17. Useful resources https://www.smashingmagazine.com/2015/10/beyond-usability-designing-with-pe rsuasive-patterns/ https://blog.intercom.com/strategies-for-onboarding-new-users/ http://www.dtelepathy.com/blog/design/ux-flows-onboarding Gives a general introduction about onboarding and the different approaches with examples http://www.useronboard.com/onboarding-teardowns/ Good examples of onboarding analysis
- 18. Thank You! Twitter: https://twitter.com/UpadhyayBindu Website: http://youbee.in/