This document summarizes Serge Luca's presentation on using Microsoft Flow for real world projects and citizen developers. It discusses how Flow can be used to solve problems closer to where users work, provides examples of apps built by TransAlta using Flow and PowerApps, and highlights how 60 ideas for improvements were generated from a Flow workshop. It also provides an overview of new Flow features, patterns for complex workflows, and concludes that Flow is still in its early stages with great potential when used to complement other tools like PowerShell.