Using Surveys to Improve Your Library - Survey Checklist
Download as DOCX, PDF1 like1,153 views
This document provides a checklist for reviewing survey questions to ensure they follow best practices. The checklist includes tips such as including an introductory statement, starting with easy factual questions, placing sensitive questions towards the end, minimizing reflexive questions, clarifying response types, using closed-ended and open-ended questions appropriately, avoiding acronyms and jargon, simplifying wording, eliminating double-barreled and manipulative questions, ordering response options logically, and providing appropriate response choices.
Using Surveys to Improve Your Library - Survey Checklist
- 1. ALA eLearningWorkshop:UsingSurveystoImprove yourLibrary February2017 Survey Checklist Once you’vedrafted yoursurvey,revieweach survey question againstthechecklistbelow to be sure you’refollowing bestpractices. Do youhave an “introductorystatement”withall piecesthatseemappropriate (name of organization, relationshiptoparticipant,goalsandobjectivesof survey,significance of resultsto respondent,basisof inclusioninsampleselection,participationisvalued,there are nocorrect or incorrectanswers,all answersare anonymous,if applicable,name andpositionof interviewer)? Are the firstquestions onyoursurvey easy/factual? Are sensitive questionsnearthe end of the survey? Are reflexive responsequestionsminimized,oristhe respondentsensitized (have you emphasizedsubtle differencesbyunderliningoritalicizing)? Have you clarifiedmultiple v.singlechoice responses? Are you usingclosed- v.open-endedresponsesappropriately?Doyouhave "other"open-ended responseswhere needed? Have you done awaywithall acronyms/abbreviations? Have you avoidedjargon? Are there any ambiguouslywordedquestions? Couldwordingbe simplified,isitconfusing? Are there any double-barreledquestions? Have you accidentallyincluded manipulative language? If youwanttoknow the outcome of usingmanipulative language,have youfirstaskedastraightforwardquestionfollowedbyone withmanipulative information? Are response optionsorderedinalogical way?If there isno logical way,are theyalphabetized or randomized,whichevermakesthe mostsense? Are interval scale categoriesequalinsize (if itmakessenseforthemtobe so),do theyoverlap, have youprovidedanunboundedfinal category? Have you providedappropriateresponsechoiceswhere needed,suchas“N/A”or “Unsure”?