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Keith Brown
Learning Technologist
Using Technology for
Student Engagement and Feedback
@KeithBrownBath blogs.bath.ac.uk/keithbrownkeith.brown@bath.ac.uk
Using Technology for
Student Engagement and Feedback
Focus on Academic Reps and Staff
Student Liason Committee (SSLC)
Where are we?
With permission from Julian Stodd
What do we want technology to do?
•Connect
•Communicate
•Collaborate & Share
•Community
Using Technology for
Student Engagement and Feedback
What are the requirements?
• Widely available to students
• Effortless to use
• Private – no impact on the reputation of the university
• Private – no impact on a student’s digital identity
• Data stored on university data-base
• Anonymous
Using Technology for
Student Engagement and Feedback
A small selection of possible solutions:
• Moodle Forums
• Multi-media Message Boards
• Lino-it
• Padlet
• Apps
• Private Apps
Using Technology for
Student Engagement and Feedback
Moodle Forums
• Private – securely hosted
• Available to all students
• Easy to Use?
• Anonymous?
• Effortless?
• Compared to an app, the
‘distance’ is longer
• But, the moodle app is
coming soon
Multi-media
Message Walls
• allows users to
communicate and ask
questions publicly, and
anonymously
• Quick and easy way to
contribute
Multi-media
Message Walls
• Public & Anonymous
• Private – requires user to sign-
up (Facebook, Twitter etc)
• Database hosted externally
Apps
• Facebook
• Twitter
• WhatsApp
• Google Apps
PRIVACY ?
Local Apps
• Skype
• Will be rolled out to students
• Skype groups
•Study-Space
• Internal App
Study Space App
Designed by students, for students
What is it?
• Additional resource to supplement Moodle
• Aligned with how young people use technology
• Convenient - in your pocket
• App culture
• Social Media type App
• Privacy
• Anonymous postings - most students have chosen to post
anonymously
What were the most useful things about the app in terms of your learning?
The first pilot ran mid-February to mid-May 2016
with a cohort of around 140 pharmacy students
• Both students and lecturers could post in the same
place
• when lecturers posted some important notes
• When people asked a question the answers helped
my knowledge and I could also try to answer
questions which helped me to learn more
• Getting answers from students AND staff.
• Aided my revision
• Lecturers' responses
• Was able to ask questions and get help from other
students. Lecturers could intervene if peers were
wrong.
• The chance to talk to other students in an informal
way. Sometimes it feels inappropriate to email the
lecturer so having a means of consulting peers instead
is very useful
• The lecturers answering any unanswered questions
• A causal way to communicate and share ideas with the
lecturers and other students; rather than writing an
email asking about some simple questions
• You could ask any question and in most cases it would
be answered. It was useful in this way but also I'm
quite shy so probably wouldn't have the confidence to
ask the lecturers myself in case it was a stupid
question, so this enabled me to get answers fast and
without any worries
• It consolidated my knowledge by me helping other
people
• It was useful to gain lecturer feedback on some of the
questions
• very quick Q and A system; feedback from both
academics and students
The current status
• Small-scale
• 10 programme units, around 25 channels
• Also being tried for Academics Reps and feedback for SSLC for
Pharmacy and Pharmacology Year One students. Looking good.
• So far, some channels are more successful than others
• It works when the leader is proactive and makes it work
• Too early to tell - Revision was a key period for activity from
earlier trial
What was it designed to do?
• Enable Feedback
• Academic -> Student
• Student -> Academic
• Student -> Student
• Support communities of students helping each other
• Social Learning
• Posts
• Anonymous Posts
• Up/Down Vote
Features
Features
• Questions or Surveys
• Voting Competitions
Study Space App
Please:
• Act Responsibly
• No inappropriate comments
• Anonymous Posts have user id
Now developing the SSLC App
• Undergraduate Coder
• Find out the specification
• What students want
• What Academic Reps want
• What Senior Management want
• Custom features for collecting data (is the Question and Voting
Competition enough)
• What reports and visualisations are required?
Playtime
No matter what technology you
use, being proactive is the key
(it is not the technology that
matters!)
With permission from Julian Stodd
Keith Brown
Learning Technologist
Using Technology for
Student Engagement and Feedback
@KeithBrownBath

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Using Technology for Student Engagement and Feedback

  • 1. Keith Brown Learning Technologist Using Technology for Student Engagement and Feedback @KeithBrownBath blogs.bath.ac.uk/keithbrownkeith.brown@bath.ac.uk
  • 2. Using Technology for Student Engagement and Feedback Focus on Academic Reps and Staff Student Liason Committee (SSLC)
  • 3. Where are we? With permission from Julian Stodd
  • 4. What do we want technology to do? •Connect •Communicate •Collaborate & Share •Community Using Technology for Student Engagement and Feedback
  • 5. What are the requirements? • Widely available to students • Effortless to use • Private – no impact on the reputation of the university • Private – no impact on a student’s digital identity • Data stored on university data-base • Anonymous Using Technology for Student Engagement and Feedback
  • 6. A small selection of possible solutions: • Moodle Forums • Multi-media Message Boards • Lino-it • Padlet • Apps • Private Apps Using Technology for Student Engagement and Feedback
  • 7. Moodle Forums • Private – securely hosted • Available to all students • Easy to Use? • Anonymous? • Effortless? • Compared to an app, the ‘distance’ is longer • But, the moodle app is coming soon
  • 8. Multi-media Message Walls • allows users to communicate and ask questions publicly, and anonymously • Quick and easy way to contribute
  • 9. Multi-media Message Walls • Public & Anonymous • Private – requires user to sign- up (Facebook, Twitter etc) • Database hosted externally
  • 10. Apps • Facebook • Twitter • WhatsApp • Google Apps PRIVACY ?
  • 11. Local Apps • Skype • Will be rolled out to students • Skype groups •Study-Space • Internal App
  • 12. Study Space App Designed by students, for students
  • 13. What is it? • Additional resource to supplement Moodle • Aligned with how young people use technology • Convenient - in your pocket • App culture • Social Media type App • Privacy • Anonymous postings - most students have chosen to post anonymously
  • 14. What were the most useful things about the app in terms of your learning? The first pilot ran mid-February to mid-May 2016 with a cohort of around 140 pharmacy students • Both students and lecturers could post in the same place • when lecturers posted some important notes • When people asked a question the answers helped my knowledge and I could also try to answer questions which helped me to learn more • Getting answers from students AND staff. • Aided my revision • Lecturers' responses • Was able to ask questions and get help from other students. Lecturers could intervene if peers were wrong. • The chance to talk to other students in an informal way. Sometimes it feels inappropriate to email the lecturer so having a means of consulting peers instead is very useful • The lecturers answering any unanswered questions • A causal way to communicate and share ideas with the lecturers and other students; rather than writing an email asking about some simple questions • You could ask any question and in most cases it would be answered. It was useful in this way but also I'm quite shy so probably wouldn't have the confidence to ask the lecturers myself in case it was a stupid question, so this enabled me to get answers fast and without any worries • It consolidated my knowledge by me helping other people • It was useful to gain lecturer feedback on some of the questions • very quick Q and A system; feedback from both academics and students
  • 15. The current status • Small-scale • 10 programme units, around 25 channels • Also being tried for Academics Reps and feedback for SSLC for Pharmacy and Pharmacology Year One students. Looking good. • So far, some channels are more successful than others • It works when the leader is proactive and makes it work • Too early to tell - Revision was a key period for activity from earlier trial
  • 16. What was it designed to do? • Enable Feedback • Academic -> Student • Student -> Academic • Student -> Student • Support communities of students helping each other • Social Learning
  • 17. • Posts • Anonymous Posts • Up/Down Vote Features
  • 18. Features • Questions or Surveys • Voting Competitions
  • 19. Study Space App Please: • Act Responsibly • No inappropriate comments • Anonymous Posts have user id
  • 20. Now developing the SSLC App • Undergraduate Coder • Find out the specification • What students want • What Academic Reps want • What Senior Management want • Custom features for collecting data (is the Question and Voting Competition enough) • What reports and visualisations are required?
  • 22. No matter what technology you use, being proactive is the key (it is not the technology that matters!) With permission from Julian Stodd
  • 23. Keith Brown Learning Technologist Using Technology for Student Engagement and Feedback @KeithBrownBath