Using Workforce Analytics to Drive Business Results
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The document discusses the growing complexity of workforce challenges and the increasing demand for quantitative solutions through workforce analytics. It highlights insights from over 40 HR practitioners regarding the primary drivers, approaches, and common pitfalls of implementing workforce analytics in organizations. Additionally, it emphasizes the importance of aligning analytics with business strategy, taking actionable insights, and building the capacity for scalability.
Using Workforce Analytics to Drive Business Results
- 1. z Unlock the people equation: Using workforce analytics to drive business results An IBM Institute for Business Value Workforce Analytics Study
- 2. z <20% As the complexity of workforce challenges continues to rise, so has the demand for more quantitative approaches to solving tough people-related challenges in organizations. To better understand the state of affairs in workforce analytics, we spoke with over 40 game changers to discover the problems they are trying to solve, the approaches they are using and the pitfalls they’ve encountered. of organizations are able to apply predictive analytics to address people issues
- 3. z Primary drivers of workforce analytics Shifts in strategic direction Company- wide analytics mandate and maturity Pressing workforce challenges Emerging data sources Regulatory and compliance issues Labor market trends Workforce Analytics InternalDrivers ExternalDrivers
- 4. z Analytics approaches >40% of organizations are limited to basic HR reporting capabilities ...yet emerging approaches are on the horizon Social analytics Neuroscience analytics Sensor-based analytics External labor market information
- 5. z Top business problems addressed with workforce analytics as identified by leading HR practitioners Transforming the business model Enhancing customer experience Accelerating sales Managing risk Increasing innovation Optimizing costs
- 6. z Common pitfalls Guidelines for success • Being too HR centric • Seeking data nirvana before starting workforce analytics • Positioning analytics as a substitute for human judgment • Link to overall business strategy • Take actions based on discovered insights • Demonstrate the ROI • Build the capacity to scale
- 7. z How to get started with workforce analytics Choose early winners Start small and grow Ride a transformational wave Leverage symbiotic relationships
- 8. z Ready to learn more about using workforce analytics? Get your insider's guide to workforce analytics. Learn the forces propelling organizations towards the use of workforce analytics, the organizational capabilities required for workforce analytics optimization, and how organizations are using workforce analytics to impact the business. Read the full report ibm.com/smarterworkforce