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New Frontiers in IT-Enabled
Marketing


Andrew Rudin, Comm ’79, MS/MIT ‘05
Managing Principal, Outside Technologies, Inc.
Certified Social Media Strategist

www.outsidetechnologies.com

703.371.1242 (mobile)
arudin@outsidetechnologies.com
www.xeeme.com/andyrudin
10 Recent Developments . . .
1.   “Startups Worry that Twitter and   Facebook
     Are Blocking Their Way.”
2.      “How Apple and Amazon Security Flaws Led
      to My Epic Hacking.”
3.      “One-quarter of Americans will use mobile
      social networks this year.”
4.      The New York Times created great digital
      illustrations for the Summer 2012 Olympics.
5.      B2B SEO requires greater integration with
      multiple marketing specialties.
10 Recent Developments . . .
6. Augmented Reality is moving from Novelty to
  Utility.
7. Twitter’s growth plan could destroy it.
8. The downloading spree for free mobile
    applications might be running out of steam.
9. Crowdsourcing brings benefits for
    manufacturers and creates value for start-up
    companies.
10. Nine social networks have emerged as most
    valuable for business.
How to define problems
Water--
Is access to water a human right?
Is it exploitative for companies to
profit from people who require basic
necessities, such as water, to live?
How do we get water to people who
need it?
How to define problems
GDP Improvement--

What is the most important industry
in an economy?
How does an economy develop?
How to define problems
Personal goals--

Who will let me do this?
Who can stop me?
How to define problems
Public safety--
How do we stop people from obtaining
assault weapons and firearms likely to
be used in crimes?
How do we identify behaviors that
portend violence, and take steps to
intervene?
How to define problems
Marketing--

What do the response metrics tell us?
What do we have to do to improve
customer loyalty and maximize VOC
(Value of Customer)?
“Today's top performing marketers as
rated by the managers (a profile we call
‘Focusers’) have three key qualities:
comfort with ambiguity, ability to ask
strategic questions based on data, and
narrow focus on higher-order goals.”

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Uva jeffersonian 082912

  • 1. New Frontiers in IT-Enabled Marketing Andrew Rudin, Comm ’79, MS/MIT ‘05 Managing Principal, Outside Technologies, Inc. Certified Social Media Strategist www.outsidetechnologies.com 703.371.1242 (mobile) arudin@outsidetechnologies.com www.xeeme.com/andyrudin
  • 2. 10 Recent Developments . . . 1. “Startups Worry that Twitter and Facebook Are Blocking Their Way.” 2. “How Apple and Amazon Security Flaws Led to My Epic Hacking.” 3. “One-quarter of Americans will use mobile social networks this year.” 4. The New York Times created great digital illustrations for the Summer 2012 Olympics. 5. B2B SEO requires greater integration with multiple marketing specialties.
  • 3. 10 Recent Developments . . . 6. Augmented Reality is moving from Novelty to Utility. 7. Twitter’s growth plan could destroy it. 8. The downloading spree for free mobile applications might be running out of steam. 9. Crowdsourcing brings benefits for manufacturers and creates value for start-up companies. 10. Nine social networks have emerged as most valuable for business.
  • 4. How to define problems Water-- Is access to water a human right? Is it exploitative for companies to profit from people who require basic necessities, such as water, to live? How do we get water to people who need it?
  • 5. How to define problems GDP Improvement-- What is the most important industry in an economy? How does an economy develop?
  • 6. How to define problems Personal goals-- Who will let me do this? Who can stop me?
  • 7. How to define problems Public safety-- How do we stop people from obtaining assault weapons and firearms likely to be used in crimes? How do we identify behaviors that portend violence, and take steps to intervene?
  • 8. How to define problems Marketing-- What do the response metrics tell us? What do we have to do to improve customer loyalty and maximize VOC (Value of Customer)?
  • 9. “Today's top performing marketers as rated by the managers (a profile we call ‘Focusers’) have three key qualities: comfort with ambiguity, ability to ask strategic questions based on data, and narrow focus on higher-order goals.”

Editor's Notes

  • #3: http://www.customerthink.com/blog/5_marketing_technology_stories_you_might_have_missed_8_11_12http://www.technologyreview.com/news/428691/startups-worry-that-twitter-and-facebook-are/?ref=rss http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/http://www.emarketer.com/Article.aspx?id=1009247&R=1009247http://www.nytimes.com/interactive/2012/08/05/sports/olympics/the-100-meter-dash-one-race-every-medalist-ever.htmlhttp://searchengineland.com/concepts-every-b2b-seo-needs-to-know-in-todays-internet-marketing-environment-129338
  • #4: http://www.customerthink.com/blog/5_marketing_technology_stories_you_might_have_missed_8_4_12http://www.technologyreview.com/news/428654/augmented-reality-is-finally-getting-real/ http://massivegreatness.com/theres-a-storm-coming-mr-wayne http://www.emarketer.com/Article.aspx?id=1009234&R=1009234 http://venturebeat.com/2012/08/02/flyingflips-launches-crowdsourced-flipflops-with-a-soul-for-soles/ http://www.b2bmarketinginsider.com/social-media/the-top-9-social-networks-for-businesses
  • #5: Source: The Blue Sweater, by Jacqueline Novogratz
  • #6: Source: http://www.customerthink.com/blog/fools_gold_searching_for_the_most_important_step_will_ruin_your_sales_processSchumpter.
  • #7: Source:Ayn Rand
  • #8: Source:Ayn Rand
  • #9: http://blogs.hbr.org/cs/2012/08/marketers_flunk_the_big_data_test.htmlhttp://www.bbc.co.uk/news/business-19065947
  • #10: http://blogs.hbr.org/cs/2012/08/marketers_flunk_the_big_data_test.html