UX視点の新しい業務改善 ~Business Process Design~
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The document discusses enhanced process automation (EPA) and cognitive automation (CA) technologies like robotic process automation (RPA). It explains that RPA uses software robots to automate repetitive tasks by mimicking human actions. EPA builds on RPA by incorporating artificial intelligence and machine learning capabilities to complete more complex processes. CA applies advanced AI techniques to allow software robots to think and act more like humans to solve problems. The document encourages exploring these technologies to streamline business operations and reduce costs.
UX視点の新しい業務改善 ~Business Process Design~
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