The document is a presentation on user experience (UX) design. It begins with an agenda that includes defining UX design, discussing why it is important, and explaining the UX process. It then defines UX design as covering information architecture, interaction design, visual design, and usability engineering. Each of these areas is then briefly described. Examples and deliverables for information architecture and interaction design are provided. The presentation concludes by distinguishing UX from UI and inviting questions.