V tas pro check call management system
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The i-CALL system is a check call management system that alerts a control room when a vulnerable worker fails to respond to an automated check call or activates a panic alarm. The scalable i-CALL server is configured based on call volume and connected to dedicated phone lines. It can enhance 24/7 monitoring by allowing operators to add, amend, and track check calls. Calls can be made via landline, mobile, or PDA using GPRS technology. The low-cost and scalable system can generate additional revenue by adding new monitoring users.
V tas pro check call management system
- 1. Information fact sheet - June 2011 In Control… i-CALL from i-comply is a cost-effective and fully scalable check call management system designed to meet the needs of both corporate customers and local government bodies. Check Call Management System Key feature… System Architecture icomply’s modular When a vulnerable worker fails to respond to an automated ‘Check approach means customers Call’, or if a ‘Panic Alarm’ is generated, the ‘i-CALL’ system can select just the products immediately alerts the control room - this alert then prompts a series of and services they need for checks on the lone worker system which escalates in stages according their environment. to pre-defined criteria. The ‘i-CALL’ Server is configured according to each customer’s call volume requirements to create an easy to use end-to-end solution delivered using industry standard Microsoft technologies. The ’i-CALL Desktop’ software will be installed on the ‘i-CALL Server’, which will be connected to one or more dedicated phone lines; defined by the results of a simulated call volume analysis test. System Functionality ‘i-CALL’ can be used to enhance a 24/7 monitoring environment such as a Security or CCTV Control Room by installing ‘i-CALL Desktop’ on Contact us: an operators network PC or alternatively integrating with icomply’s 1st Floor Offices ‘V-TAS’ (Video Tracking Administration System) for the following uses: Dragon Bridge House 253 Whitehall Road Leeds LS12 6ER Add or amend ‘Check Call’ details Report on and analyse ‘i-CALL’ activity Office: +44 (0)113 231 1100 info@i-comply.co.uk Monitor audio/visual missed ‘Check Call’ alerts www.i-comply.co.uk Use software to track a workers last known position ©2011 icomply Ltd. All rights reserved.
- 2. Check Call Management System ‘‘ There is massive scope for the ‘i-Call’ monitoring system to provide the benefits of security and peace of mind to a far wider user base, with the potential number of users for the scheme in our Technologies Used Calls can be made into the ‘i-CALL’ system by using a landline, a mobile phone, or a PDA device. Where additional features are required to cover potentially dangerous situations, it is recommended that a GPRS enabled Handheld Computer or PDA is used - in many scenarios icomply will be able to recommend the ‘Identicom GSM Lanyard’ as a preferred solution. county alone being in the thousands. GPRS technology is incorporated into most Smartphone and PDA devices, which can be integrated with ‘i-CALL’ by installing the Andrew Aitken ‘i-CALL MOBiLE’ software on each device. Business Manager Sedgefield Borough Council A ‘Panic Button’ option can subsequently be activated where a worker is using an ‘i-CALL’ integrated GPRS/GSM enabled communications device. Scalable Revenue Generation Highly cost-effective to purchase and maintain, ‘i-CALL’ is fully scalable with new users being easily added to the system; this proves to be an extremely useful feature in supporting the target of many control rooms’ aspiration of generating additional revenue streams via third party monitoring activities. Contact us: 1st Floor Offices Dragon Bridge House 253 Whitehall Road Leeds LS12 6ER Office: +44 (0)113 231 1100 info@i-comply.co.uk www.i-comply.co.uk ©2011 icomply Ltd. All rights reserved.