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What does it really take to
develop and test a change
in AC? Let’s draw it!
Adam Zolyak
CA AC ⚡ DC Conference 2016
Why are we here?
Why are we here?
“In this session, attendees will work with facilitators and each
other to build a value stream map for common types of
changes (ex. Churro change) to Agile Central.
The goal is to walk away with a better understanding of our
current processes and identify a few valuable
improvements to make our lives better.”
Agenda
● Welcome (5 min)
● Value Stream Mapping (10min)
● Exercise (20 min)
● Share (10 min)
● Wrap (5 min)
What is value stream
mapping?
Value Stream Mapping.  Visualize Your Processes to Reduce Waste!
What the heck is Value Stream Mapping?!
Value Stream Mapping is a visual approach to understand
all of the steps in a process - including handoffs, delays,
queues, and failures. Visualizing a process (which no single
person may fully know) helps to identify waste and
opportunities for improvement.
Value Stream Mapping.  Visualize Your Processes to Reduce Waste!
Let’s Try An Example!
Value Stream Mapping.  Visualize Your Processes to Reduce Waste!
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
Commitment Value Realized
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
30 sec 60 sec 120 sec 30 sec
10% defective
Getting A Latte @ A Coffee Shop
Review Menu Order / Pay Make Beverage Cream / Sugar
120 sec
queue
120 sec
queue
10% defective
30 sec 60 sec 120 sec 30 sec
Observations
● 240 active seconds
● 240 queue seconds
● 480 second cycle time
● 2 handoffs
● 10% rework
● 50% efficiency (active / total time)
Shameless Plug for More Columns
Let’s Do This for Realz!
Open Space Exercise
Part 1 (10 minutes)
● Pick a Specific Process
● Diagram Process
● Annotate Process
Part 2 (10 minutes)
● Discuss Observations
● Discuss Options
Part 3 (10 minutes)
● Share
Prep
● Breakup into small groups
(6-10) people
● At least a few people should be
familiar with the same process
● Some people can just be there
to observe
Exercise
Step 1 - 10 Minutes
● Pick a Specific Process and form an Open Space
● Diagram The Process
Exercise
Step 2 - 10 Minutes
● Annotate Process (times, delays, handoffs, rework,
etc)
● Bonus: Calculate efficiency (active time / total time)
● Walk Around observing Open Spaces; ask
questions
Exercise
Step 3 - 10 Minutes
● If you had $50, $20, $20, $10 to invest in
improvements to the process, where would you
invest your $50 and why?
● Walk Around observing Open Spaces; ask
questions
Debrief
Gifts, Greats
Now go Value Stream Map
the S%!# out of your
processes!
Adam Zolyak
CA AC ⚡ DC Conference 2016

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Value Stream Mapping. Visualize Your Processes to Reduce Waste!

  • 2. What does it really take to develop and test a change in AC? Let’s draw it! Adam Zolyak CA AC ⚡ DC Conference 2016
  • 3. Why are we here?
  • 4. Why are we here? “In this session, attendees will work with facilitators and each other to build a value stream map for common types of changes (ex. Churro change) to Agile Central. The goal is to walk away with a better understanding of our current processes and identify a few valuable improvements to make our lives better.”
  • 5. Agenda ● Welcome (5 min) ● Value Stream Mapping (10min) ● Exercise (20 min) ● Share (10 min) ● Wrap (5 min)
  • 6. What is value stream mapping?
  • 8. What the heck is Value Stream Mapping?! Value Stream Mapping is a visual approach to understand all of the steps in a process - including handoffs, delays, queues, and failures. Visualizing a process (which no single person may fully know) helps to identify waste and opportunities for improvement.
  • 10. Let’s Try An Example!
  • 12. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar
  • 13. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar Commitment Value Realized
  • 14. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 30 sec 60 sec 120 sec 30 sec
  • 15. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec
  • 16. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec
  • 17. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 30 sec 60 sec 120 sec 30 sec 10% defective
  • 18. Getting A Latte @ A Coffee Shop Review Menu Order / Pay Make Beverage Cream / Sugar 120 sec queue 120 sec queue 10% defective 30 sec 60 sec 120 sec 30 sec Observations ● 240 active seconds ● 240 queue seconds ● 480 second cycle time ● 2 handoffs ● 10% rework ● 50% efficiency (active / total time)
  • 19. Shameless Plug for More Columns
  • 20. Let’s Do This for Realz!
  • 21. Open Space Exercise Part 1 (10 minutes) ● Pick a Specific Process ● Diagram Process ● Annotate Process Part 2 (10 minutes) ● Discuss Observations ● Discuss Options Part 3 (10 minutes) ● Share Prep ● Breakup into small groups (6-10) people ● At least a few people should be familiar with the same process ● Some people can just be there to observe
  • 22. Exercise Step 1 - 10 Minutes ● Pick a Specific Process and form an Open Space ● Diagram The Process
  • 23. Exercise Step 2 - 10 Minutes ● Annotate Process (times, delays, handoffs, rework, etc) ● Bonus: Calculate efficiency (active time / total time) ● Walk Around observing Open Spaces; ask questions
  • 24. Exercise Step 3 - 10 Minutes ● If you had $50, $20, $20, $10 to invest in improvements to the process, where would you invest your $50 and why? ● Walk Around observing Open Spaces; ask questions
  • 26. Now go Value Stream Map the S%!# out of your processes! Adam Zolyak CA AC ⚡ DC Conference 2016