Velocity 2014 Tool Chain Choices
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The document discusses the many choices available in selecting tools for continuous delivery workflows. It describes the challenges of complex and dynamic IT environments, including lack of API testing, lack of automated testing, lack of visibility into production applications, and lack of release and environment automation. The document advocates for adopting DevOps practices and selecting the right tools for each job. It provides an example customer case study of a payment services provider that was able to significantly reduce deployment times and eliminate manual mistakes by implementing CA Release Automation.
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 2014
 CA.
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Velocity 2014 Tool Chain Choices
- 1. The  Continuous  Delivery  Tool  Chain:  So  Many  Choices! Mark  Sigler  Senior  Director,  Product  Management June  2014
- 2. Mark  Sigler  is  CA  Technologies  Senior  Director  of  Product  Management  creating  Cloud  and  DevOps  mindshare  and  marketshare.  Prior  to  CA,  Mark  was  a  consultant  for  an  innovative  cloud  computing  initiative  for  one  of  the  largest  financial  services  firms  in  Australia.  Previously,  Mark  lead  Opalis  solution  capabilities  to  become  the  leading  IT  Process  Automation  provider  prior  to  it  being  acquired  by  Microsoft.  Mark  has  over  three  decades  of  crafting  innovative  solutions  and  leading  technology  operations,  development,  sales  and  marketing.
- 3. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Vision
- 4. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Desired  State
- 5. ©  2014  CA.  ALL  RIGHTS  RESERVED.5 The  Challenge  of  Todayâs  Complex  and  Dynamic  IT  Environment LACK  OF  API  TESTINGâš (too  many  bugs  escape  downstream) Developer  1 Developer  2 Developer  n Code  Commit Code  Commit Code  Commit Developer  Branch  SCM Developer  Branch  SCM Developer  Branch  SCM CI  Server CI  Server deploy deploy Integration  Lab UAT/Staging  Environment deploy deploy Performance  Lab Production Operations LACK  OF  AUTOMATED  TESTINGâš (small  changes  could  have  major  unintended  consequences)   LACK  OF  VISIBILITY  INTO  PROD.  APPS  ⚠(no  visibility  into  the  customer  experience)  LACK  OF  RELEASE  AND  ENVIRONMENT  AUTOMATIONâš (manual  processes  lead  to  poor  release  quality)
- 6. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Choices âȘ Who  should  make  the  hard  choices?  âȘ What  do  you  need  to  do?  âȘ Which  is  the  right  tool  for  the  job?  âȘ How  do  we  assemble  this?
- 7. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Who?   DevOps
- 8. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. versus  Silos
- 9. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. What?   Enterprise  Continuous   Delivery
- 10. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Which?  Pick  the  correct  tool  for  the  job
- 11. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Artifact Repository Continuous  Delivery  Tool  Chain INT UAT PERF PROD Continuous Integration Build Automation Configuration Management Test Automation Change Management Infra Provisioning MANIFEST DRIVEN DEPLOYMENTS Environment Data Application Model Release Data
- 12. ©  2014  CA.  ALL  RIGHTS  RESERVED.12 INT Stage  Artifacts UAT Env  Config Deployment PERF Env  Config Deployment PROD Env  Config Deployment Run  Deployment  Processes Pre  Deploy   Verification STEP  1 Deploy   Jetty/WAS  App STEP  3 Deploy  Database STEP  4 STEP  5 Post  Deploy   Verification Configure⚠BigIP  F5 STEP  2 Env  Config Deployment Release  Automation  Scenario 1 Service  Desk Approval  Gate 7 3 4 5 6 8 Run  Initialize  Process Retrieve  WAR Network  ⚠Share Retrieve  Artifacts Retrieve  SQL  &  CFG 2 Create  Release Release  Operations  Center
- 13. ©  2014  CA.  ALL  RIGHTS  RESERVED.13 CA  Release  Automation Continuous  Delivery  â  Total  Integrated  Solutionâš Orchestrating  and  Accelerating  the  Software  Development  Lifecycle Increase  speed/frequency  of  software  releases   Automate  workflow  across  existing  tool  chains   Automate  application  release  and  promotion    INTERNAL  PRIVATE INTERNAL  PUBLIC  SECURE  PUBLIC Test UATDevelop Prod BlueprintBlueprintBlueprint CA  Cloud  Manager On-Ââdemand  platforms  and  environments  that  end-Ââusers  need  Governance,  visibility,  and  cost  transparency  that  managers  require  Leverage  hybrid  clouds  and  enable  cloud  portability CONTINUOUSâš DELIVERY
- 14. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Customer  Success  â  Payment  Services  Provider âȘ Company  Profile:  NA  based  payment  processor  serving  both  enterprise  and  consumer  customers.  10,000  employees;  >$5B  USD  revenue  âȘ Challenge:  Customer  was  suffering  from  long  release  cycles  in  their  Point  of  Sale  solutions  and  ecommerce  business.   â POS  takes  â1  hour  per  siloâ  or  8  hours  to  deploy  &  8  hours  to  roll  back  when  needed  â The  shrinking  international  window  adds  to  these  challenges.   Customer  has  expressed  frustration  with  current  process  and  is  supportive  of  leveraging  automation  â Ecommerce  application  takes  15-Ââ27  hours  to  deploy  using  a  dozen  (12)  or  more  people  âȘ Customer  had  purchased  release  automation  via  acquisition  which  had  proved  $Mâs  in  savings  and  also  created  credibility  for  subsequent  organizations  within  provider  âȘ CA  Completed  a  proof-Ââof-Ââconcept  against  other  vendors  and  results  lead  to  CA  Release  Automation  as  the  key  vendor  of  choice.  Customer  bought  into  overall  CA  platform  story  around  the  DevOps  stack  of  offerings
- 15. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Customer  Success  -Ââ  Customer  Quotes â POS  Team:  CA  RA  reduced  the  time  to  deploy  this  application  by  80%  â NOC:  The  CA  RA   automation  tools  will  allow  us  to  automate  basic  traffic  redirection  and  application  âfirst  aidâ  actions  that  will  give  our  future  NOC  the  ability  to  minimize  impact  from  Incidents  by  redirecting  traffic  flow  and  performing  basic  measures  without  waiting  for  level  2  application  support  to  engageâ  â â70%  overall  reduction  in  deployment  times  plus  time  saved  not  having  to  wait  for  resourcesâ  â âCompletely  eliminated  manual  mistakes  â  â âNew  environments  automatically  &  completely  refreshed  every  time  there  is  a  new  code  change"  Â
- 16. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Automation  helps  Bupa  Deliver  enterprise  apps  releases  âon  demandâ  âCA  Release  Automation  paid  for  itself  in  eight  monthsâ  ⹠Challenge:   o Increase  release  speed  and  capacity  for  complex  legacy  applications  o Identify  defects  earlier  in  the  life  cycle  where  it  less  expensive  to  find  and  repair  o Gain  visibility  to  the  entire  development  pipeline  and  gain  trust  with  the  delivery  team  ⹠Results:  o Increased  number  of  weekly  deployments  by  300  percent  o Increased  number  of  deployed  environments  by  200  percent  o Reduced  team  responsible  for  releases  from  15  people  to  1  âWe  can  do  this  with  one  person.  It  doesnât  have  to  be  a  specialist.   It  used  to  [require]  a  team  of  15  people,â Â
- 17. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Other  Customer  Results âȘ Multinational  Grocer:  Streamlined  updates  to  the  online  grocery  apps,  resulting  in  a  savings  of  $420K/month.   Reduced  release  deployment  time  from  2.5  days  to  20  minutes.  âȘ Large  financial  institution:  Reduced  release  deployment  time  from  12  days  to  1.5  minutes,  resulting  in  $14M  realized  value  annually.  âȘ Major  oil  and  gas  company:  Reduced  release  deployment  time  of  oil  drilling  platform  app  from  3  days  to  4  minutes,  realized  $638K/month  savings.  âȘ Global  retailer:  Reduced  release  deployment  time  of  online  store  from  2  days  to  12  minutes,  resulting  in  $2M  realized  value  annually.
- 18. Senior  Director  Product  Management mark.sigler@ca.com @cainc slideshare.net/CAinc linkedin.com/company/ca-Ââtechnologies ca.com Mark  Sigler Â
- 19. âč#âș ©  2014  CA.  ALL  RIGHTS  RESERVED. Mark  Sigler  is  CA  Technologies  Senior  Director  of  Product  Management  with  responsibilities  in  cross  portfolio  integrated  solutions  for  the  IT  Operations  Management  and  Applications  Delivery  markets,  primarily  creating  Cloud  and  DevOps  mindshare  and  market  share.   Prior  to  CA,  Mark  was  a  consultant  for  a  innovative  cloud  computing  initiative  for  one  of  the  largest  financial  services  firms  in  Australia.  Previously,  Mark  lead  Opalis  solution  capabilities  to  become  the  leading  IT  Process  Automation  provider  prior  to  it  being  acquired  by  Microsoft  and  is  now  known  as  System  Center  Orchestrator,  and  led  the  HP  Software  and  Oracle  product  lines  and  consulting  practices  for  Forsythe  Solutions.   Mark  has  over  three  decades  of  crafting  innovative  customer  solutions  in  technology  operations,  development,  sales  and  marketing.  Mr.  Sigler  has  extensive  expertise  in  large-Ââscale  ICT  architecture  and  systems  management  and  has  led  the  programs  and  projects  to  architect  solutions  for  high  scalability  and  high  availability  involving  cloud  and  grid  computing,  massive  scale  server  and  storage  systems  and  virtualization.  Mark  has  driven  revenue  growth,  managed  P&L,  successfully  launched  several  products  and  created  opportunities  with  large  enterprises,  service  providers,  and  innovative  start-Ââups.  Major  achievements  would  include  a  technical  Emmy  awarded  to  a  major  global  news  network  for  a  groundbreaking  digital  content  management  system;  business  intelligence  and  data  warehousing  systems  for  one  of  the  largest  entertainment  and  hospitality  companies;  petabyte  scale  storage  and  computational  grid  systems  for  processing  and  archiving  geo-Ââspatial  and  imagery  across  multiple  government  agencies;  and  automation  and  orchestration  of  complex  heterogeneous  systems  management  and  virtualization  using  standards  based  processes  for  one  of  the  largest  systems  integration  and  outsourcing  providers. Biography