This document summarizes a study on the effectiveness of visual merchandising in retail stores. It discusses Future Group, a large Indian retailer that operates several store formats including Big Bazaar. The document outlines the company profile, components of visual merchandising used, and the research methodology. A survey of 100 customers at a Big Bazaar store found that most visit with no set schedule, displays were generally rated as good but some felt they could be improved, and store design and displays were mostly rated as good. Suggestions include faster replenishment, brighter lighting, and more frequent window display changes. The conclusion is that effective visual merchandising can attract customers and increase sales.