VMworld 2013: vSphere with Operations Management: The Customer Perspective
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The document discusses the benefits and customer experiences of VMware's vSphere with Operations Management, highlighting its role in capacity optimization and performance monitoring across different environments. It features testimonials from various organizations that successfully implemented the solution, emphasizing improvements in operational efficiency and problem identification. The content is aimed at showcasing how vSphere enhances virtualization management while also providing insights into effective resource planning.
VMworld 2013: vSphere with Operations Management: The Customer Perspective
- 1. vSphere with Operations Management: The Customer Perspective Julia Lee, VMware VSVC4686 #VSVC4686
- 2. 2 Key Takeaways Learn about vSphere with Operations Management • What is it and how can it help you Hear from customers who have implemented vSphere with capacity optimization and performance monitoring: • Three different environments, three different use cases • Results and improvements over status quo Each customer will present their story • We will try to accommodate Q&A at the end This is not a product deep-dive or roadmap session • Attend Hands-on Labs (HOL-SDC-1301 Applied Cloud Operations, HOL-SDC- 1310 vSOM 101) and VCM5781 What’s New and What's Next in vCenter Operations: A Tech Preview
- 3. 3 What is vSphere with Operations Management?
- 4. 4 vSphere has transformed how companies deploy and use IT Agility. Efficiency. Resiliency. • How much time before my current capacity runs out? • Which virtual machines are over- provisioned? • How can I identify emerging performance issues before they impact the business? …but new customer challenges arise
- 5. 5 Virtualize Smarter with Insight to Workload Capacity and Health vSphere vCenter Server • Capacity planning – know how many days before capacity runs out so IT can continue to be responsive • Optimize efficiency – know which virtual machines might be overprovisioned • Improve performance - faster root cause identification of emerging issues • Proven virtualization platform – for fully virtualized environments (including business critical applications) VMware vSphere The proven compute virtualization platform vSphere with Operations Management • World’s leading virtualization platform • Insight to workload capacity and health
- 6. 6 vSphere with Operations Management vs. vCenter Server vSphere vCenter Server vSphere with Operations Management • Collects the metrics from vCenter Server and provides a holistic view and deep insights into the health, risk and efficiency of IT infrastructure vCenter Server • vCenter Server collects real time performance data from virtualized hosts • vCenter Server stores the data in vCenter database and also keeps a historical roll up of data
- 7. 7 Comprehensive Visibility into Your Virtual Environment Overview Comprehensive visibility for virtual infrastructure with health, risk and efficiency scores Single pane of glass for capacity and performance management Benefits End-to-end visibility into virtual infrastructure health Ensure service levels for IT services Optimize for efficiency and cost Immediate Problems Future Problems Opportunities to Optimize
- 9. 9 Introducing Donald Wilkins of Navicure About Navicure • Leading Internet-based medical claims clearinghouse serves 50,000+ healthcare providers • Inc 5000, Deloitte Fast 500 Company and Best in KLAS for 3 years • 235 employees About Donald Wilkins • 18 years in Healthcare EDI related services • 2002-2013 Director IT at Navicure • VMware Mid-Market Customer Advisory Board member • Woodturning as a hobby
- 10. 10 The Navicure Environment Virtual Environment • 13 vSphere 5.1 hosts • 130 VMs of both traditional development and production applications • Newly deployed vCD infrastructure • SRM deployed since 2008 Physical Environment • Mixture of both Dell Rackmount and Cisco UCS X86 systems • 22TB Oracle RAC DB running on T4-4 SPARC systems • Over 600TB or Dell Equallogic iSCSI SAN • Cisco Nexus
- 11. 11 Introducing Raj Dasgupta of Exostar About Exostar • Leading provider of secure collaboration solutions and business process integration throughout the extended value chain • 100,000 Customers, Operating an environment that enables over $40 billion in transactions annually • Founding partners include some of the largest Aerospace and Defense companies in the world • 150 employees About Raj Dasgupta • 15+ years experience in Business to Business (B2B) Exchanges • At Exostar for past 12 years, Currently Director of IT • Develops mobile games in his free time
- 12. 12 The Exostar Environment Virtual Environment • 30+ vSphere 5.1 hosts across 3 Datacenters (2 US, 1 UK) • 350+ VMs of both traditional development, test and production applications • 85% Virtualized • Expected 30-40% year over year growth in number of VMs Physical Environment • Mixture of both Dell Poweredge and Cisco UCS X86 systems • Over 200TB on NetApp, 3PAR and EMC SAN • Currently leveraging Flexpod architecture for scaling • Cisco Nexus Switching, Juniper Firewalls
- 13. 13 Introducing Mike Preston of Hastings and Prince Edward District School Board About HPEDSB • Serves approximately 16,000 students and 2,000 staff scattered throughout 42 elementary and 8 secondary schools • Notable Alumni: Don Cherry (Hockey Night in Canada, ESPN) About Mike Preston • Systems Analyst, VCP4/5, vExpert 2012/2013, Toronto VMUG Co-Leader • Active blogger (blog.mwpreston.net) and Tweeter (@mwpreston)
- 14. 14 The HPEDSB Environment Main datacenter consists of 21 hosts / ~250 VMs running everything from the free ESXi hypervisor to Enterprise Plus Recently expanded virtualization into our schools by adding another 50 hosts / ~200 VMs licensed with Essentials ROBO ~90% virtualized and rising
- 15. 15 Navicure vSphere with Operations Management Use Case Staffing augmentation • General health overview of the environment • Problem isolation / identification • Alert notification • Reporting Capacity Planning • Forecasting for both operational issues and Capital Expenses due to licenses or HW • Resource Alignment (vmotion or svmotion candidates) • VM reconfiguration through efficiency opportunities.
- 16. 16 Exostar vSphere with Operations Management Use Case Operations • Single “Pane of Glass” Operational View • Issue Identification and Resolution • Alert notification • Reporting for both Technical Team and Business Operations Capacity Planning • Resource reclamation to increase efficiency (underutilized VMs) • Forecasting capital expenditures based on resource trends
- 17. 17 The HPEDSB vSphere with Operations Management Use Case One of the very first companies to use vCenter Operations since the VMware branding. Beta version was deployed late 2010. At the time we had ~ 75 VMs. We were looking for a solution that gave us visibility into our environment and that was tailor made for virtualization. Added to the environment as a “compliment” to current IPSwitch monitoring solutions. Didn’t take much time to realize the benefit of a solution that understood the virtualization layer. Identified issues with memory ballooning and swapping almost immediately. Currently running version 5.6 of vCenter Operations
- 18. 18 Donald Wilkins: How I Use the Dashboard
- 19. 19 Raj Dasgupta: How I Use the Dashboard Operational Rollup by Application or Environment Key system metrics displayed and sortable on Health/Workload/Anomalies etc
- 20. 20 Mike Preston: My Go-to Dashboards (1 of 3)
- 21. 21 Mike Preston: My Go-to Dashboards (2 of 3)
- 22. 22 Mike Preston: My Go-to Dashboards (3 of 3)
- 23. 23 Virtualizing with Capacity Optimization Increases Your ROI 40% 37% 30% -26% Increase capacity utilization Increase consolidation ratios Increase hardware savings Reduce diagnostics & problem resolution time Source: Sept 2012 Management Insights Study Benefits of running vSphere with Operations Management Impact beyond running vSphere alone
- 24. 24 Raj Dasgupta: vSOM Measurable Benefits 24% faster identification of system issues 80% less time compiling key operational reports 85% less time generating forecasting reports Approximately 16% more VMs per host as a result of resource optimization
- 25. 25 How vSOM Has Helped HPEDSB Huge ROI-imt (Return on Investment in my time). vSphere is my main responsibility but not my only one. Dashboards make it very easy to see at a glance where problems exist. Times when discovery root cause is as easy as double-clicking. Real ROI – wasted resources on over allocated VMs can easily reported on and clawed back. Discovering what's normal. Traditional tools would flood inboxes with alerts when CPU hit certain thresholds. vCops acknowledges when a CPU is running hot and recognizes that as normal behavior. Alerts now only come when the normal threshold is not met or exceeded. Virtualization defender. Utilizing vCops we can show application owners a baseline on how their VMs are performing. Handy when fingers are automatically pointed at the virtualization layer. Report Card Time – essential during key reporting times throughout the year when 1500 teachers are accessing the system concurrently. Easy to monitor and gauge when we need to stand up more infrastructure to support our users.
- 26. 26 Getting Started and Resources to Help
- 27. 27 vSphere with Operations Management: Download a 60-day Trial VMware TV on Youtube Free 60-Day Trial
- 28. 28 Understand Your ROI at http://roitco.vmware.com sample output ROI/TCO Online Calculator Build and provide credible understanding of costs and benefits Customize to your environment Export results to PowerPoint and PDF
- 29. THANK YOU
- 31. vSphere with Operations Management: The Customer Perspective Julia Lee, VMware VSVC4686 #VSVC4686