This document summarizes a study that examined how students interact with web-based courses in Newfoundland and Labrador. The study collected data through interviews, journal entries, observations, and surveys of 14 students taking online courses. Key findings included that students relied primarily on each other for help during synchronous class time, worked less than half the time asynchronously, and turned to peers and Internet searches for help rather than online teachers or materials. The implications are that effective asynchronous teaching strategies are needed, and that building online and local communities could better support virtual students.
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