Behavioural Techniques for Water
Efficiency in the Workplace
Hazel Lewis
Specialist Project Developer
uk.hlewis@gmail.com
Anthropologist
Behavioural economics: decision making
Water Science & Governance MSc: dissertation on the barriers to
behaviour change in the UK water industry
Specialist Project Developer at Waterwise
Water Efficient Behaviours
What is behaviour change?
Influencing the behaviour of water users, businesses and their customers
Not policy, not taxation, not coercion, not infrastructure
“We have to identify behaviours we'd like to see, then arrange rewarding
environments - or disincentives for undesirable behaviours...If it's not practical
to make permanent changes to the environment, or if the effects wear off as
we habituate to their presence in our environment, then we may not see long
term impact”
-Carl Hughes, Wales Centre for Behavioural Change
How can it be used for water efficiency?
Breaking water wasting habits/creating water saving habits
Increasing engagement with water efficiency, triggering value change
Promoting wider messages of sustainability and energy efficiency
For managers, sustainability co-ordinators, other employees and customers
Water Efficient Behaviours
Water Efficient Behaviours
Waterwise have worked with existing water companies since 2005 on water
efficiency for non-households and will also be helping the new retailers
Skills and capacity building – training programmes for staff from water
efficiency auditing to retrofit measures, CPD for sales and call centre staff
Visibility and awareness raising – we will promote Waterwise supporter
companies work on water efficiency through events, webinars and awards
Innovation and partnerships – we will provide a link between water efficiency
product innovators, academia and retailers
Your retailer….
Are they going to provide more detailed data on water use?
Are they going to provide it in an accessible form to companies?
Are they going to assist companies in finding and fixing leaks
Are they going to help with water efficient devices and processes?
Are they going to help with employee engagement that can lead to behaviour
change that can fundamentally affect water use patterns
Current Barriers to Use of Behaviour Change for Water Efficiency
Behavioural Techniques for Water
Efficiency in the Workplace
Hazel Lewis
Specialist Project Developer
uk.hlewis@gmail.com

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Water Efficient Behaviours

  • 1. Behavioural Techniques for Water Efficiency in the Workplace Hazel Lewis Specialist Project Developer uk.hlewis@gmail.com
  • 2. Anthropologist Behavioural economics: decision making Water Science & Governance MSc: dissertation on the barriers to behaviour change in the UK water industry Specialist Project Developer at Waterwise
  • 4. What is behaviour change? Influencing the behaviour of water users, businesses and their customers Not policy, not taxation, not coercion, not infrastructure “We have to identify behaviours we'd like to see, then arrange rewarding environments - or disincentives for undesirable behaviours...If it's not practical to make permanent changes to the environment, or if the effects wear off as we habituate to their presence in our environment, then we may not see long term impact” -Carl Hughes, Wales Centre for Behavioural Change
  • 5. How can it be used for water efficiency? Breaking water wasting habits/creating water saving habits Increasing engagement with water efficiency, triggering value change Promoting wider messages of sustainability and energy efficiency For managers, sustainability co-ordinators, other employees and customers
  • 8. Waterwise have worked with existing water companies since 2005 on water efficiency for non-households and will also be helping the new retailers Skills and capacity building – training programmes for staff from water efficiency auditing to retrofit measures, CPD for sales and call centre staff Visibility and awareness raising – we will promote Waterwise supporter companies work on water efficiency through events, webinars and awards Innovation and partnerships – we will provide a link between water efficiency product innovators, academia and retailers
  • 9. Your retailer…. Are they going to provide more detailed data on water use? Are they going to provide it in an accessible form to companies? Are they going to assist companies in finding and fixing leaks Are they going to help with water efficient devices and processes? Are they going to help with employee engagement that can lead to behaviour change that can fundamentally affect water use patterns
  • 10. Current Barriers to Use of Behaviour Change for Water Efficiency
  • 11. Behavioural Techniques for Water Efficiency in the Workplace Hazel Lewis Specialist Project Developer uk.hlewis@gmail.com