Webinar: “Create the Ultimate Customer Experience with Prestashop + OroCRM”
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The document discusses a CRM solution for PrestaShop that integrates marketing tools to enhance e-commerce business operations. It highlights the company Oro's achievements, including over 10,000 registered users and partnerships across 200 countries. Additionally, it emphasizes the benefits of having a unified view of customer data to improve personalized marketing and customer interactions.
Webinar: “Create the Ultimate Customer Experience with Prestashop + OroCRM”
- 1. CRM FOR PRESTASHOP Open source CRM with built-in marketing tools for your ecommerce business.
- 2. AGENDA 1 Company 2 Partner Synolia 3 PrestaShop Connector 4 Benefits 5 Case Study
- 3. A team of 70+ PASSIONATE PEOPLE Who is Oro? Led by Jary Yoav Dima
- 4. No CRM for PrestaShop Market Challenges Flexible, Reliable, Open Business Platform
- 5. CRM for Commerce Oro Solves the Problem Flexible, Reliable, Open Business Platform
- 6. 180,000+ Unique Site Visitors OroCRM Momentum 10,000+ Registered Users 20 Worldwide Partners 20,000+ Product Downloads 500+ Partner Requests
- 7. Who is Synolia? CRM & E-commerce addict 650+ Customers Lyon & Paris 50 Employees 30+ Partners
- 8. 250,000+ Online stores PrestaShop Momentum 850,000+ Community member 200+ Countries 65 Languages 310+ powerful built-in features
- 10. Deliver a unique customer experience
- 11. Integrate data from Prestashop
- 12. Single View of Customer Single view of customer PrestaShop Purchases eBay Purchases In-Store Purchases Sales Calls Email Campaigns Support Requests
- 13. Get to know your customers better
- 14. Deliver personalized marketing campaigns
- 15. Drive efficiently your activity
- 16. DEMO
- 17. Customers powered by OroCRM Customer Stories
- 18. • How to get the connector ? • http://orocrm-prestashop.synolia.com/ • Unlimited PrestaShop stores • Unlimited orders/carts/customers • Available for PrestaShop 1.5 and later I want it !
- 19. Q/A
- 20. Start a Conversation with Us Today! (650) 209-0581 www.OroCRM.com twitter.com/orocrm +33 4 27 70 53 70 www.synolia.com twitter.com/synolia
Editor's Notes
- #2: Jary
- #3: Jary
- #4: Jary
- #5: Jary
- #6: Jary
- #7: Jary
- #8: Marine : Who is Synolia? It’s a French Company based in Lyon and Paris. We are over than fifty employees and We have more than 650 customers. We work around many solutions like Magento, Prestashop, Zendesk and OroCRM. Moreover, we are proud to be the first orocrm partner in the world.
- #9: Marine: PrestaShop provides more than 250,000 online store owners with the most powerful, dynamic and international ecommerce software. Used in over 200 countries and partnered with renowned names in the industry, PrestaShop continues to revolutionize online retail with technology that increases sales and maximizes visibility. Working hand in hand with its growing community of more than 850,000 dedicated members.
- #10: Now we will present how Orocrm can provide a powerful solution for prestashop owners.
- #11: Marine : With OroCRM, you can get a 360° view of every customers. OroCRM easily fits with different system applications :it could be your prestashop platform, other websites, and points of sales if you have any. OroCRM is currently available for Prestashop users wishing to adopt a customer-centric strategy. Put the customer in the middle of your strategy !
- #12: Marine We have created a connector to synchronize your customers data as Shopping carts, orders and information about customers. For instance, you can obtain demographic data, phone numbers, addresses and so on.
- #13: Marine : This connector allows you to get a single view of any customer you want :
- #14: Marine : No matter where there are coming from, import all your clients’ data and information and develop a 360° vision of every single individual. With orocrm, you can deliver to your customers an amazing customized and appropriate relationship.
- #15: Marine : OroCRM let you target your customers according to their expectations, needs, and behavior. You can implement personalized and targeted marketing campaigns. If you want to use your mailing application, you can connect it to your OroCRM. There are many connectors like mailchimp, dotmailer and so on. In you CRM, you can analyze results from your campaigns.
- #16: Marine : OroCRM let you measure your channels’ on and off-line performances. You can make personalized dashboards and get all your key performance indicators at a glance. For example, you can get conversion rate, average cart cost and all kind of sales indictors.
- #17: Jary
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- #19: Jary
- #20: Marine (We planned 3 questions in advance)
- #21: Jary