Week 12 Org Change
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This document provides information about the exam for the Organisational Change course. It notes that the exam is worth 40% and consists of 5 sections, with students answering one question in each section. Each question has multiple parts worth different point values. The document emphasizes setting out answers clearly and highlighting key ideas to help the grader find marks. It also lists topics that have been covered in classes such as change models, consultants, interventions, and organizational culture. Finally, it encourages students to do well on the exam and continue their studies in related courses next semester.
Week 12 Org Change
- 1. www.monash.edu.au MGF3621: Organisational Change Everything you hopefully know by now (or at least will before the exam)
- 2. www.monash.edu.au 2 Exam • Exam is worth 40% • 5 sections – 1 and 2; 3 and 4; 5 and 6; 7 and 8; and 9 and 10 • You must answer ONE in each section – You cannot do 1 and 2 you must do 1 OR 2 • Each of the questions will have multiple parts • Each question is worth 8 marks
- 3. www.monash.edu.au 3 Exam • Each sub-question will sat how many marks it is worth • e.g. (a) Compare and contrast the analyser and pathfinder consultation styles. (4 marks) • 1 point for explaining analyser, 1 point for the contrast • 1 point for explaining pathfinder, 1 point for the contrast
- 4. www.monash.edu.au 4 Exam • Set it out clearly. • Double space your work • I will be looking for key words – make them clear • Underline the main ideas • Unfreezing is xyz, Change is xyz, Refreezing is xyz • The easier it is for me to read, the easier it is for me to find you marks
- 5. www.monash.edu.au 5 Exam Now the bit you have all been waiting for
- 7. www.monash.edu.au 7 Organisational Change • Problem • Consultant • Diagnosis • Intervention • Everyone in theory should be happy…
- 8. www.monash.edu.au 8 Week One - Introduction Concept • Two Broad Approaches to Change • History of Change • Scale of Change • Steps to Change Activity • Lifeline
- 9. www.monash.edu.au 9 Week Two – Planned Change & Sus Concept • Planned v Unplanned change • Themes of OD • Lewis Change Model • The Big 3 Model • Sustainability Activity • Lifeline Theory • Fenwick
- 10. www.monash.edu.au 10 Week Three - Metaphors Concept • Metaphors – Types – Functions – Criticism • Lewin v Confucian Activity • Metaphors Theory • Lewis 3 phase model
- 11. www.monash.edu.au 11 Week Four - Consultants Concept • Consultants • External v Internal Consultants Activity • Consultancy Firms Theory • Harvey and Brown – OD Model for Change • Schien 3 models – Doctor Patient, Process Consulting, Purchase of Experience • Consultant Styles – Cheerleader, Pathfinder, Persuader, Stabiliser, Analyser – Sir Harvey Jones’ Morgan Car Company
- 12. www.monash.edu.au 12 Week Five – Gap Analysis Concept • Diagnosis • What the problem is • Gap / Metaphors • Weisborad Model Theory • Force Field Analysis
- 13. www.monash.edu.au 13 Week Six – Action Research Concept • Action Research – How does it differ from pure research – Criticisms Activity • Action Research Theory • Action Research
- 14. www.monash.edu.au 14 Week Seven - Interventions Concept • What is an interventions • Issues to consider when choosing interventions • Example of an Intervention Activity • Action Research Theory • Action Research
- 15. www.monash.edu.au 15 Week Eight – Organisational Learning Concept • What is Organisational Learning • Types of Organisational Learning • Senge’s Five Disciplines – Personal mastery; Shared vision; Team learning; Mental models; and Systems thinking Activity • Learning Cycle – Accommodator, Diverger, Converger, Assimilator Theory • Kolb’s Experiential Model of Individual Learning
- 16. www.monash.edu.au 16 Week Nine - Resistance Concept • Resistance to Change • Managing Resistance to Change Theory • Kotter and Schlesinger (1980) six approaches – Education and communication; Participation; Facilitation and support; Negotiation and agreement; Manipulation and co- operation; and coercion. • Force Field Analysis – Diagnostic Tool and Intervention • Readings this week – Waddell and Sohal (1998) and Merron (1993)
- 17. www.monash.edu.au 17 Week Ten - Institutionalisation Concept • Institutionalisation – What does it mean to institutionalise and intervention Theory • Institutionalisation Processes – Socialisation, reward allocation, diffusion… • Indicators – Knowledge, performance, preferences, values… • Three types of organisational justice
- 18. www.monash.edu.au 18 Week Eleven – Organisational Culture Concept • Transformational Cultural Change • Strength of an Organisational Culture • Levels of Organisational Culture Theory • Elements of Org Culture – Routine, Rituals, Stories… • Ways to bring about – Vision, rewards, senior management commitment… • Hard to manage
- 19. www.monash.edu.au 19 Exam • Main thing: Don’t get too cocky • Go in and smash it • and……
- 20. www.monash.edu.au 20 Next Semester • Come visit me in MGX3991 Leadership Practices and Principles • International Management • …..I hope…..
- 21. www.monash.edu.au 21 SETU • Student Evaluation of Teaching and Unit • Telling Monash what is good and bad • 1-7 scale (but check – 6 used to be I haven’t been to class and 7 was not assessable) • More importantly you can say how much you love me • Or not love me if that is the case…. • Helps me improve • Helps me get jobs =)
- 22. www.monash.edu.au 22 Honours • Gives you an extra degree • Get to look into a research topic of your choice – whatever you are interested in: – Sustainability in Car Manufacturing – Nurses and Work Stress – Malaysian Voting Preferences and Intention to Emigrate • Puts you above your peers • Increases communication skills – verbal and written • Goes on your HECS