This document discusses key concepts for working in the community services sector, including empowerment, social justice, inclusion, and holistic and client-centered approaches. It also covers essential values like respect, acceptance, and non-discrimination. Personal values are shaped by life experiences and can change over time or when meeting new people. Values guide behavior and influence choices. The document emphasizes separating personal values from professional work and not enforcing one's own values on clients. It includes activities for students to discuss respecting differences, identity development, and preparing for an upcoming assessment task.