Rakuten is a Japanese e-commerce company that operates online retail marketplaces, payment services, portals, travel services, securities brokerage, and owns a professional baseball team. The document discusses Rakuten's strategy to conduct its entire global business in English to facilitate information sharing across its 27-country operations as it works towards becoming the world's best internet services company. Conducting business exclusively in English will help Rakuten share business models, web designs, and marketing practices between its many services.