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#TRUSTEECONF2014 
PM4: What every new 
trustee should know 
Lindsay Driscoll, OnBoard 
Myles Kunzli, NCVO
What every new trustee should know 
by 
Lindsay Driscoll – Consultant, Onboard 
Trustee Conference 10th November 2014
Governance is… 
• The systems and processes concerned with 
the: 
– overall direction; 
– effectiveness; 
– supervision; and 
– accountability, 
of an organisation.
Trustees’ Responsibilities 
• Trustees must accept ultimate responsibility 
for everything the charity does. 
• Duty to act and take decisions collectively: 
– Responsibility and authority rests with the Board 
as a whole. 
• All trustees have same legal responsibilities. 
• Delegation to others does not absolve trustee 
of responsibility.
Trustees’ Responsibilities (Cont/1) 
• Advance the purposes of the charity for the 
public benefit. 
• Act reasonably and prudently. 
– duty of care and skill linked to special knowledge 
and experience of individual trustee. 
• Safeguard assets includes reputation.
Trustees’ Responsibilities (Cont/2) 
• Act solely in best interest of charity. 
• Avoid or manage conflicts of interest and 
loyalty. 
• Must not receive any benefit from charity in 
absence of legal authority. 
• Exercise independent judgement. 
• Comply with constitution, relevant laws and 
regulators.
Twelve Main Roles of the Board 
• Set and maintain vision, mission and values. 
• Develop strategy. 
• Monitor performance and impact. 
• Establish and monitor policies. 
• Risk management. 
• Ensure compliance with the governing 
document, law and regulation
Twelve Main Roles of the Board 
(Cont/1) 
• Ensure accountability. 
• Maintain proper financial oversight. 
• Select, support and appraise the chief 
executive. 
• To set the remuneration levels for senior 
staff.
Twelve Main Roles of the Board 
(Cont/2) 
• Maintain effective Board performance: 
– recruitment of trustees; 
– induction; and 
– review of performance. 
• Promote the organisation.
Role of Individual Board Members 
• Job description / letter of appointment setting 
out expectations: 
– time commitment; 
– prepare for meetings; 
– contribute to decision-making; 
– use skills and experience; and 
– adhere to Code of Conduct.
Role of Chair 
• No greater legal responsibility. 
• Powers may be delegated to Chair by Board 
or in governing document. 
• 2 key roles: 
– provide leadership to Board. Ensure trustees fulfil 
their duties and responsibilities. Set tone; and 
– focal point between Board and management. 
Support and, where appropriate, challenge the 
CE and ensure Board as a whole works in 
partnership with the Executive Team.
Code of Good Governance 
• First Edition of Code 2005 
• Revised 2010. 
• Version for small organisations 2011 
• Six high level principles of universal 
application plus relevant law, why 
important and examples of good practice 
• Website www.governancecode.org
Principles 
• An effective board will provide good 
governance and leadership by 
– understanding their role 
– ensuring delivery of organisational purpose 
– working effectively both as individuals and as 
a team 
– exercising effective control 
– behaving with integrity; and 
– being open and accountable
Relationship between Governance 
and Management 
• Strategic/operational. 
• Not always clear cut. Fluid . 
• Hind “Can set framework for who should 
make decisions but in practice trustees and 
senior management have to exercise 
judgement jointly on big issues as they arise”. 
• Dalton: Team at the Top.
Holding Senior Management to 
Account 
• Code “Avoid inappropriate involvement in 
operational matters but take responsibility for 
challenging and holding to account senior 
management”. 
• Balance between support and challenge 
• Constructive challenge. Critical friend. 
• Importance of mutual trust. Culture of no 
surprises.
How to be an Effective Board 
• Code of Governance for the Voluntary and 
Community Sector 2010. 
• ACEVO Governance Commission Report 
2013: 
– Limit on terms of office. 
• Charity Commission Guidance.
How to be an Effective Board (Cont/1) 
• Compass/Cass report 2012. 
• Structures/procedures/meetings/behaviours 
Key Drivers: 
– good team working: 
• size of Board; 
• need for diversity but cohesion; 
• all feel equally valued. 
• equal responsibility; and 
• danger of inner group.
Key Drivers for an Effective Board 
• High Quality Board meetings: 
– setting agendas to concentrate on governance 
role; 
– good minutes and table of action points; 
– papers which draw out governance issues; 
– boardroom behaviours: 
• listening; 
• respecting views 
• review at end of meeting; and 
– code of conduct or ground rules for meetings.
Key Drivers for an Effective Board 
(Cont/1) 
• Having the right skills and experience. 
• Being a diverse group: 
– role in risk management. 
– avoid group think. 
• Focus on strategic rather than operational 
matters. 
• Having openness and trust. Within Board and 
between Board and Executive Team.
Other Drivers 
• Good relationship between the chair and 
chief executive. 
• Quality of information provided to the Board. 
• Effectiveness of committees. 
• Formal performance reviews of governance.
Contact 
Onboard Governance Development 
2-6 Cannon Street 
London EC4M 6YH 
Tel: 020 7551 7724 
Fax: 020 7551 7800 
Email: info@on-board.org 
Web: www.on-board.org
NCVO/BWB Trustee 
Conference 2014 
Developing exceptional 
governance 
#TRUSTEECONF2014

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What every new trustee should know

  • 1. #TRUSTEECONF2014 PM4: What every new trustee should know Lindsay Driscoll, OnBoard Myles Kunzli, NCVO
  • 2. What every new trustee should know by Lindsay Driscoll – Consultant, Onboard Trustee Conference 10th November 2014
  • 3. Governance is… • The systems and processes concerned with the: – overall direction; – effectiveness; – supervision; and – accountability, of an organisation.
  • 4. Trustees’ Responsibilities • Trustees must accept ultimate responsibility for everything the charity does. • Duty to act and take decisions collectively: – Responsibility and authority rests with the Board as a whole. • All trustees have same legal responsibilities. • Delegation to others does not absolve trustee of responsibility.
  • 5. Trustees’ Responsibilities (Cont/1) • Advance the purposes of the charity for the public benefit. • Act reasonably and prudently. – duty of care and skill linked to special knowledge and experience of individual trustee. • Safeguard assets includes reputation.
  • 6. Trustees’ Responsibilities (Cont/2) • Act solely in best interest of charity. • Avoid or manage conflicts of interest and loyalty. • Must not receive any benefit from charity in absence of legal authority. • Exercise independent judgement. • Comply with constitution, relevant laws and regulators.
  • 7. Twelve Main Roles of the Board • Set and maintain vision, mission and values. • Develop strategy. • Monitor performance and impact. • Establish and monitor policies. • Risk management. • Ensure compliance with the governing document, law and regulation
  • 8. Twelve Main Roles of the Board (Cont/1) • Ensure accountability. • Maintain proper financial oversight. • Select, support and appraise the chief executive. • To set the remuneration levels for senior staff.
  • 9. Twelve Main Roles of the Board (Cont/2) • Maintain effective Board performance: – recruitment of trustees; – induction; and – review of performance. • Promote the organisation.
  • 10. Role of Individual Board Members • Job description / letter of appointment setting out expectations: – time commitment; – prepare for meetings; – contribute to decision-making; – use skills and experience; and – adhere to Code of Conduct.
  • 11. Role of Chair • No greater legal responsibility. • Powers may be delegated to Chair by Board or in governing document. • 2 key roles: – provide leadership to Board. Ensure trustees fulfil their duties and responsibilities. Set tone; and – focal point between Board and management. Support and, where appropriate, challenge the CE and ensure Board as a whole works in partnership with the Executive Team.
  • 12. Code of Good Governance • First Edition of Code 2005 • Revised 2010. • Version for small organisations 2011 • Six high level principles of universal application plus relevant law, why important and examples of good practice • Website www.governancecode.org
  • 13. Principles • An effective board will provide good governance and leadership by – understanding their role – ensuring delivery of organisational purpose – working effectively both as individuals and as a team – exercising effective control – behaving with integrity; and – being open and accountable
  • 14. Relationship between Governance and Management • Strategic/operational. • Not always clear cut. Fluid . • Hind “Can set framework for who should make decisions but in practice trustees and senior management have to exercise judgement jointly on big issues as they arise”. • Dalton: Team at the Top.
  • 15. Holding Senior Management to Account • Code “Avoid inappropriate involvement in operational matters but take responsibility for challenging and holding to account senior management”. • Balance between support and challenge • Constructive challenge. Critical friend. • Importance of mutual trust. Culture of no surprises.
  • 16. How to be an Effective Board • Code of Governance for the Voluntary and Community Sector 2010. • ACEVO Governance Commission Report 2013: – Limit on terms of office. • Charity Commission Guidance.
  • 17. How to be an Effective Board (Cont/1) • Compass/Cass report 2012. • Structures/procedures/meetings/behaviours Key Drivers: – good team working: • size of Board; • need for diversity but cohesion; • all feel equally valued. • equal responsibility; and • danger of inner group.
  • 18. Key Drivers for an Effective Board • High Quality Board meetings: – setting agendas to concentrate on governance role; – good minutes and table of action points; – papers which draw out governance issues; – boardroom behaviours: • listening; • respecting views • review at end of meeting; and – code of conduct or ground rules for meetings.
  • 19. Key Drivers for an Effective Board (Cont/1) • Having the right skills and experience. • Being a diverse group: – role in risk management. – avoid group think. • Focus on strategic rather than operational matters. • Having openness and trust. Within Board and between Board and Executive Team.
  • 20. Other Drivers • Good relationship between the chair and chief executive. • Quality of information provided to the Board. • Effectiveness of committees. • Formal performance reviews of governance.
  • 21. Contact Onboard Governance Development 2-6 Cannon Street London EC4M 6YH Tel: 020 7551 7724 Fax: 020 7551 7800 Email: info@on-board.org Web: www.on-board.org
  • 22. NCVO/BWB Trustee Conference 2014 Developing exceptional governance #TRUSTEECONF2014

Editor's Notes

  • #2: As people arrive 9.30 – 10am
  • #23: As people arrive 9.30 – 10am