What Facebook Can Learn from Mad Men

IN DEFENCE OF IDEAS AND DON DRAPER
Facebook Developer Garage

21st March 2012


@RogerWarner
@ContentMotion


getintouch@contentandmotion.com
www.contentandmotion.co.uk
We Are...

  In the Box: founding partner of Europe’s first (and only) independent Social PR agency network.
  Specialist: 100% built to conceive and run creative Social PR engagement programs day in, day out.
  Focused: boutique, 15 people, organised around one discipline: Social PR Engagement.
  Up for it: very.
  Good at it: see below...

             Average Monthly TomTom Brand Mentions
                                     Volume of TomTom Facebook Fans
  90,000 
                                                  90,000 
  80,000 
                                                  80,000 
  70,000 
  60,000 
                                                            70,000 
                                                            60,000 
                                                                             900%+ growth
  50,000 
                                                  50,000 
  40,000 
                                                  40,000 
  30,000 
                                                  30,000 

  200%+ mentions
  20,000 
  10,000 
                                                            20,000 
                                                            10,000 
      - 
             Q1
          Q2
               Q3
       Q4
                                                                - 
                                                                                                                          5m+ views, month #1
                                                                        

                                                                                 1


                                                                                                1


                                                                                                1


                                                                                                1


                                                                                                 

                                                                                                1


                                                                                                 


                                                                                                 

                                                                                                1


                                                                                                1


                                                                                                 
                                                                       11




                                                                                              11




                                                                                              11


                                                                                              11




                                                                                              11
                                                                                1

                                                                                        -1

                                                                                            r-1


                                                                                             -1




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                                                                                      ar




                                                                                          ay




                                                                                          ct

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                                                                                         Ju
                                                                                        Ap




                                                                                        De
                                                                  Ja




                                                                                        Ju




                                                                                        Au
                                                                            Fe




                                                                                        Se
                                                                                    M




                                                                                        O
                                                                                        M




                                                                                        N
                                Mentions
                                                             Fans




                                                                                                                                                                2
                                                                                                                                @RogerWarner / @ContentMotion
About Mad Men




                          •   1960+

                          •   Madison Avenue (get it?)

                          •   Not much happens

                          •   Characters...

                              •   Drink

                              •   Womanise

                              •   Drink

                              •   Smoke
                (Click)       •   Drink and smoke

                          •   What can we learn?




                                                                  3
                                  @RogerWarner / @ContentMotion
Our Advertising Man, 1982




                                   • John Hegarty

                            buy!   • Co-Founder of Bartle,
                                     Bogle, Hegarty

                                   • Author of Hegarty on
                                     Advertising

                                   • Pioneers of modern
                                     advertising (esp TV)

                                   • Founded 1982

                                   • Levis, Audi, Lynx (Axe)




                                                                       4
                                       @RogerWarner / @ContentMotion
“Never stop thinking like your audience...”




                                              5
Social Media, 2010, 2011, 2012




    • (Sir) Brian Solis, Engage, 2010

    • Houston, we have a problem...




                                        @RogerWarner / @ContentMotion   6
It’s Not About the Plumbing




  [On the introduction of TV advertising]
  The boffins had taken over - they could
  bamboozle clients with all the technical jargon
  of this mind boggling new media. In the land
  of the blind, the one-eyed producer proved to
  be king. And these one-eyed men - and they
  were all men - were the kings of advertising.
  Until, that is, someone said ‘we need an idea.‘
  And then the one eyed producers were found
  to be somewhat wanting...

                                  Hegarty
                                                                    7
                                    @RogerWarner / @ContentMotion
What People Want




8                  @RogerWarner / @ContentMotion
People Thinking




  The key to great marketing is
  never to stop thinking like
  your audience... Understanding
  the role your brand plays in
  people’s lives and knowing
  how to make it more relevant
  is crucial...
                      Hegarty
                                                        9
                        @RogerWarner / @ContentMotion
“Ideas are everything...”




                            10
Chanel, Levis (Flat Eric): WTF?




                   (Click)




                                                                  11
                                  @RogerWarner / @ContentMotion
“Authenticity is, um, the Key”


  • Goal: be transparent, human, real, true

  • But people buy brands: diamonds, Audi, Levis, etc

  • Facebook: “Hey guys, what did you do this weekend?”

  • Problem: lack of charisma is fatal / we can all play that game

  • Problem: what magic is there to aspire to?

  • What makes a brand in this environment?




  • Brands are different now. 24x7, always on, support as marketing, marketing
    as support. How do we turn that into magic?




                                                                                           12
                                                           @RogerWarner / @ContentMotion
Ideas, Ideas, Ideas




  Ideas and stories are everything,
  otherwise advertising is just
  information.
  The trick is to make advertising
  interesting and relevant...
  Ultimately, it’s just common sense
  and a desire to excite people...

                         Hegarty
                                                          13
                          @RogerWarner / @ContentMotion
“The opportunity has changed...”




                                   14
Real Change




  The value of a great idea
  hasn’t changed, but the
  opportunity to exploit it
  has...


                     Hegarty
                                                      15
                      @RogerWarner / @ContentMotion
The Power of THE ZUCK
17
The Power of the Verb - Putting People in the Product




        Shave

         WANT

         Wish

         Vote

         GIVE!

         Smile




                                                                                    18
                                                    @RogerWarner / @ContentMotion
F**k These Words...



  Curation


  Co-Creation

  Adprovising


  Co-Co-Co-Curation

  Liquid Content


  Spreadable Media


  Co-Co-Co-Co-Co-Creation

  TransMediaStorytelling Unit




                                                                19
                                @RogerWarner / @ContentMotion
Respect this Man...




                                                      20
                      @RogerWarner / @ContentMotion
The Creative Mission...


      Create joy and value - not by shouts or bribes, but by getting
      inside people’s heads (and shoes) and giving them great
      value - by enabling them to give to and share with one
      another.

      This is the core dynamic of great Social comms - helping
      people be benefactors, storytellers, sages, entertainers and
      more... allowing them to create personal kudos.

      Think Social Capital.

      These are the ideas that matter. (Big ideas are not dead - we
      just need GOOD IDEAS, fit for social.)

                                                                                    21
                                                    @RogerWarner / @ContentMotion
?
                     ve
               e
                   i
                 at g!      buy!
             cr i r i n
Thank You!     h

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In Defence of Ideas and Draper: What Facebook Can Learn from Mad Men

  • 1. What Facebook Can Learn from Mad Men IN DEFENCE OF IDEAS AND DON DRAPER Facebook Developer Garage 21st March 2012 @RogerWarner @ContentMotion getintouch@contentandmotion.com www.contentandmotion.co.uk
  • 2. We Are... In the Box: founding partner of Europe’s first (and only) independent Social PR agency network. Specialist: 100% built to conceive and run creative Social PR engagement programs day in, day out. Focused: boutique, 15 people, organised around one discipline: Social PR Engagement. Up for it: very. Good at it: see below... Average Monthly TomTom Brand Mentions Volume of TomTom Facebook Fans 90,000 90,000 80,000 80,000 70,000 60,000 70,000 60,000 900%+ growth 50,000 50,000 40,000 40,000 30,000 30,000 200%+ mentions 20,000 10,000 20,000 10,000 - Q1 Q2 Q3 Q4 - 5m+ views, month #1 1 1 1 1 1 1 1 11 11 11 11 11 1 -1 r-1 -1 l-1 -1 -1 n- b- n- g- p- c- ar ay ct ov Ju Ap De Ja Ju Au Fe Se M O M N Mentions Fans 2 @RogerWarner / @ContentMotion
  • 3. About Mad Men • 1960+ • Madison Avenue (get it?) • Not much happens • Characters... • Drink • Womanise • Drink • Smoke (Click) • Drink and smoke • What can we learn? 3 @RogerWarner / @ContentMotion
  • 4. Our Advertising Man, 1982 • John Hegarty buy! • Co-Founder of Bartle, Bogle, Hegarty • Author of Hegarty on Advertising • Pioneers of modern advertising (esp TV) • Founded 1982 • Levis, Audi, Lynx (Axe) 4 @RogerWarner / @ContentMotion
  • 5. “Never stop thinking like your audience...” 5
  • 6. Social Media, 2010, 2011, 2012 • (Sir) Brian Solis, Engage, 2010 • Houston, we have a problem... @RogerWarner / @ContentMotion 6
  • 7. It’s Not About the Plumbing [On the introduction of TV advertising] The boffins had taken over - they could bamboozle clients with all the technical jargon of this mind boggling new media. In the land of the blind, the one-eyed producer proved to be king. And these one-eyed men - and they were all men - were the kings of advertising. Until, that is, someone said ‘we need an idea.‘ And then the one eyed producers were found to be somewhat wanting... Hegarty 7 @RogerWarner / @ContentMotion
  • 8. What People Want 8 @RogerWarner / @ContentMotion
  • 9. People Thinking The key to great marketing is never to stop thinking like your audience... Understanding the role your brand plays in people’s lives and knowing how to make it more relevant is crucial... Hegarty 9 @RogerWarner / @ContentMotion
  • 11. Chanel, Levis (Flat Eric): WTF? (Click) 11 @RogerWarner / @ContentMotion
  • 12. “Authenticity is, um, the Key” • Goal: be transparent, human, real, true • But people buy brands: diamonds, Audi, Levis, etc • Facebook: “Hey guys, what did you do this weekend?” • Problem: lack of charisma is fatal / we can all play that game • Problem: what magic is there to aspire to? • What makes a brand in this environment? • Brands are different now. 24x7, always on, support as marketing, marketing as support. How do we turn that into magic? 12 @RogerWarner / @ContentMotion
  • 13. Ideas, Ideas, Ideas Ideas and stories are everything, otherwise advertising is just information. The trick is to make advertising interesting and relevant... Ultimately, it’s just common sense and a desire to excite people... Hegarty 13 @RogerWarner / @ContentMotion
  • 14. “The opportunity has changed...” 14
  • 15. Real Change The value of a great idea hasn’t changed, but the opportunity to exploit it has... Hegarty 15 @RogerWarner / @ContentMotion
  • 16. The Power of THE ZUCK
  • 17. 17
  • 18. The Power of the Verb - Putting People in the Product Shave WANT Wish Vote GIVE! Smile 18 @RogerWarner / @ContentMotion
  • 19. F**k These Words... Curation Co-Creation Adprovising Co-Co-Co-Curation Liquid Content Spreadable Media Co-Co-Co-Co-Co-Creation TransMediaStorytelling Unit 19 @RogerWarner / @ContentMotion
  • 20. Respect this Man... 20 @RogerWarner / @ContentMotion
  • 21. The Creative Mission... Create joy and value - not by shouts or bribes, but by getting inside people’s heads (and shoes) and giving them great value - by enabling them to give to and share with one another. This is the core dynamic of great Social comms - helping people be benefactors, storytellers, sages, entertainers and more... allowing them to create personal kudos. Think Social Capital. These are the ideas that matter. (Big ideas are not dead - we just need GOOD IDEAS, fit for social.) 21 @RogerWarner / @ContentMotion
  • 22. ? ve e i at g! buy! cr i r i n Thank You! h