What is crm system
- 1. What is CRM System? SalesBabu CRM for Enterprise Business and Startups
- 2. Contact Us: M: +91 9611 171 345 What is Customer Relationship Management? Website: www.salesbabu.com Email: sales@salesbabu.com Customer Relationship Management is an approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn it also improves the profitability of the company.
- 3. Contact Us: M: +91 9611 171 345 What is Customer Relationship Management software? Website: www.salesbabu.com Email: sales@salesbabu.com A CRM software is a business tool which comes with certain automated features that not just maintains a good relationship with your customers but also helps you to manage your business activities efficiently. It helps you to store business and customer data in a single platform. It helps you to keep track of sales activities, customer interactions, marketing campaigns and prepare automated reports etc.
- 4. Contact Us: M: +91 9611 171 345 Industry overview of CRM System Website: www.salesbabu.com Email: sales@salesbabu.com The industries that CRM helps to connect with their customers seamlessly are - 1. Manufacturing industry 2. Service industry 3. FMCG industry 4. Retail industry 5. Travelling industry 6. Pharmaceuticals 7. Educational organisations or institutions 8. Real-estate 9. Chemical
- 5. Contact Us: M: +91 9611 171 345 Why CRM System? Website: www.salesbabu.com Email: sales@salesbabu.com Technologies have their own impact on us, these days. We all have updated and upgraded ourselves. Most of us use smartphones for our daily works, which has in turn made our work much easier and faster. Even with your smartphone you can manage your business activities from any corner of the world. 1. CRM system provides explicit customer history 2. CRM system helps in the analyzation of data 3. CRM eliminates manual entries 4. CRM reduces extra costs 5. CRM provides an overview about the customer preferences 6. CRM helps to prioritize workflow and saves time eventually 7. CRM helps to acquire new customers 8. CRM satisfies the human resources 9. CRM improves brand image 10. CRM helps to maintain a good relationship with customer
- 6. Contact Us: M: +91 9611 171 345 Features of CRM System-Salesforce Automation Website: www.salesbabu.com Email: sales@salesbabu.com Sales Force Automation Software’s prime motto is to streamline interaction of organization executives with their customers. The major benefits of using a Sales Force Automation software are - ● Streamlines sales force as the sales rep can store each and every customer data on a single platform. ● Increases the sales productivity of the sales reps ● The Sales pipeline forecast helps you to get an overlook on the future expectations or say predictions regarding the expected closure or follow-ups. ● The evaluation of your sales rep’s efforts can be done easily with the help of Target vs. Achievement analysis feature in the sales CRM. ● Helps you to manage contacts, purchase history and preferences of your clients, customers in a single database. ● Provides Real time information and updates to the users of the system.
- 7. Contact Us: M: +91 9611 171 345 Sales tracking Website: www.salesbabu.com Email: sales@salesbabu.com A Sales Tracking software helps you maintain effective sales forecasting and capabilities that automate, streamline, synchronize all the sales activities. The major benefits of using a sales tracking software are - ● The sales tracking system helps you to track all the leads and also provides complete information of the leads on a single platform. ● The sales tracking software also records the entire conversation carried out during the process of a lead getting converted into a sale. ● The sales tracking software makes follow-up management easier and smoother. ● It also helps you to manage all products, product specifications and other details. ● The sales tracking also offers visibility of sales process.
- 8. Contact Us: M: +91 9611 171 345 Lead tracking Website: www.salesbabu.com Email: sales@salesbabu.com Lead tracking is a process of documenting and classifying prospective customers based on individual actions and sales reps touches. The major benefits of lead tracking software are - ● The lead tracker helps you track the right prospects at the right time. ● The lead management software has efficient tools that helps to filter the quality leads. ● Predicts the closure of a particular lead. ● The lead tracker tracker helps in tracking the activities of the prospects. ● Eliminates more time consumption of the sales reps as well as the marketing reps.
- 9. Contact Us: M: +91 9611 171 345 Sales Forecasting Website: www.salesbabu.com Email: sales@salesbabu.com Sales forecasting software facilitates uniform information capturing and data retrieval pertaining to help decision makers to review sales trends for developing strategic and tactical plans for business. The benefits of Sales Forecasting software are - ● The sales forecasting software calculates various perspectives like lead source, number of leads, number of leads responded, number of leads closed which is shown in diagrammatic manner. ● The sales forecasting also helps you to plan the sales process and make it much better.
- 10. Contact Us: M: +91 9611 171 345 Market Automation Website: www.salesbabu.com Email: sales@salesbabu.com A market automation system is a software platform and technology designed for marketing reps to efficiently carry out marketing activities through various sources like email, websites, social media etc. The major benefits of Market Automation software are- ● The primary task of the market automation software is to generate leads via lead producing sources like emails, tele-calling and SMS etc. ● The market automation software provides email and SMS campaigns and helps you to reach the right customers at the right time.
- 11. Contact Us: M: +91 9611 171 345 CRM Analytics Website: www.salesbabu.com Email: sales@salesbabu.com CRM Analytics are presentation of requisite data in the form of graphical charts, metric analytics and MIS reports etc. They save your time and provide you with accurate information. The major benefits of CRM Analytics are - ● The CRM analytics offers user home dashboard which lets the user to get opt information required to start their job with to-do list, customer conversations etc. ● The CRM analytics provides automated MIS and reports which eliminates the time spent on preparation of reports. They are one of the most accurate forms of information which also eliminates the possibility of manual entries.
- 12. Contact Us: M: +91 9611 171 345 Thank you for Visiting Us Our Address SalesBabu Business Solutions Pvt. Ltd. No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092 Tel: +91 9611 171 345 , Mobile: +91 9341 323 571 E-mail: sales@salesbabu.com Website: www.salesbabu.com Read More Cloud computing and CRM software What is Cloud Based CRM? Switch to Cloud Based CRM How CRM helps you grow? Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd.