What is the best CRM for Sales Teams? Salesforce vs. Dynamics 365
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The document compares Salesforce and Dynamics 365 as CRM solutions for sales teams, highlighting their unique features and strengths. Salesforce is praised for its user-friendly interface and powerful business intelligence tools, while Dynamics 365 is noted for its customization flexibility and seamless integration with Microsoft products. Ultimately, the choice between the two depends on the specific needs of the sales team.
What is the best CRM for Sales Teams? Salesforce vs. Dynamics 365
- 1. WHAT IS THE BEST CRM FOR SALES TEAMS? Salesforce vs. Dynamics 365
- 2. Salesforce or Dynamics 365? THINKING ABOUT IMPLEMENTING A CRM PLATFORM TO YOUR BUSINESS? We compared the most complete solutions on the market today so that you can decide which one would suit your team’s needs better. CRMGAMIFIED®
- 3. SALESFORCE IS DESIGNED ENTIRELY TO HELP BUILD STRONG RELATIONSHIPS WITH CUSTOMERS. IT HAS SOME AWESOME BUSINESS INTELLIGENCE TOOLS TO HELP YOU KEEP UPDATED WITH ALL YOUR LEADS AND IDENTIFY THE EXACT RIGHT TIME TO CLOSE A DEAL. Nicolás Maran, Salesforce Expert. CRMGAMIFIED®
- 4. "WITH DYNAMICS 365 YOU HAVE THE FLEXIBILITY TO CUSTOMIZE THE LIFECYCLE OF DIFFERENT OPERATIONS INSIDE YOUR COMPANY. " Alejandro Morales, Dynamics 365 expert. CRMGAMIFIED®
- 5. Training & User Experience SALESFORCE User-friendly online courses Community + Forums Knowledge base Community + Forums DYNAMICS 365 CRMGAMIFIED®
- 6. Advanced CRM configuration options Customization Development platform for customization BOTH INCLUDE: CRMGAMIFIED®
- 7. Integrations APP STORE INTEGRATION WITH OFFICE 365 3,000 APPS AVAILABLE (VIA THIRD PARTY APPS) SALESFORCE DYNAMICS 365 “A COMPLETE, STAND- ALONE PLATFORM” “SEAMLESS INTEGRATION WITH THE REST OF THE MICROSOFT SUITE OF PRODUCTS.” Alejandro Morales CRMGAMIFIED®
- 8. SALESFORCE Custom reports. Automatically generated reports and email to users. DYNAMICS 365 Custom reports Dashboard views with metrics. Can be integrated with Excel and business analysis. Reporting CRMGAMIFIED®
- 9. Workflow GRAPHIC ASSISTANCE FOR WORKFLOW BUILDING and Automations PRESETS TO AUTOMATE ANYTHING SET UPS RULES TO AUTOMATE BUSINESS PROCESSES ALL ACTIONS, DIALOGS AND WORKFLOWS RUN ACROSS DIFFERENT ENTITIES SALESFORCE DYNAMICS 365 CRMGAMIFIED®
- 10. SALES MANAGEMENT FEATURES DYNAMICS 365SALESFORCE Leads Management Accounts & Contacts Management Territories Management Sales Forecasting Sales Performance Management Time Tracking CRMGAMIFIED®
- 11. SALESFORCE DYNAMICS 365 Cloud & Native Mobile App. On premise. Mixed on- premise/cloud. Cloud & Native Mobile App. On premise. Mixed on- premise/cloud. CRMGAMIFIED®
- 12. CUSTOMER SERVICE “Available at any moment" "An agent will help you solve whatever issue you have.” - Nicolás Maran Ample customization services. Help with different areas and external parties. OUTSTANDING CUSTOMER SERVICE CRMGAMIFIED®
- 13. SALESFORCE USERS HIGHLIGHT Mobile app. Sales reports are easy to create and have Easy to use UI. precise tracking metrics. DYNAMICS 365 USERS HIGHLIGHT Fully-integrated PSA (Project Services Automation). User-friendly layout. Efficient storage of client information. CRMGAMIFIED®
- 14. Each CRM system offers a complete platform that would definitely help you form better business relationships. The one that’s right for your sales team, will depend on your specific needs. So, which one will you choose? Conclusion LEARN MORE READ THE FULL ARTICLE CRMGAMIFIED® ORIGINALLY PUBLISHED ON CRMGAMIFIED® BLOG
- 15. NICOLAS MARAN EVANS SALESFORCE EXPERT Salesforce architect with over 5 years of experience Top Rated in upwork platform. ALEJANDRO MORALES HERMIN DYNAMICS 365 EXPERT CEO at Dynamix CRMGAMIFIED®
- 16. ABOUT US CRMGamified® provides modern technology to help companies improve sales and service performance by leveraging gamification mechanics. Our product, Hurrah! Leaderboards®, is a real-time achievement recognitiom and performance broadcasting solution, designed to boost employee engagement, improve CRM user-adoption and maximize productivity for your teams!